Keurig K-Cafe SMART User manual

Get the most from your
new Keurig®brewer
Use & Care Guide
K•Cafe®

Get connected with the Keurig® app.
You will need this to set up and
control your brewer.
SCAN
the QR code
on the back of the brewer:
Use the camera on your
smartphone to scan the
QR code to download
the app and get started,
or download the Keurig® app
in the App Store.
App Store® is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.

Connect Your Brewer
GET CONNECTED
Open the Keurig® app
and select Get Connected,
then create an account.
Once completed,
press the right arrow on
the brewer to Connect.
PLUG IT IN
Remove packing tape
from brewer and plug into a
grounded outlet. The brewer
will automatically power on,
or press any button
to power on.
Make sure you have your
home Wi-Fi® password ready.
SET UP
Follow the instructions in
the app to link the brewer
to your smartphone,
then to connect to
your home Wi-Fi®.
You will see a message
that says SUCCESS!
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.

Press any button to power on.
Place a large mug (10 oz minimum) on
the drip tray.
Follow the instructions on the brewer screen
to perform a cleansing brew.
Do not remove the water reservoir once the brew button has been
pressed until the brew has been completed. The one-time setup
process is now complete and you are ready to brew!
5
6
7
Before You Brew
Rinse & Fill
Clean the Frother
Cleansing Brew
Rinse reservoir with fresh water
and fill to the Max fill line.
If you have a Keurig® Water Filter, install it now.
NOTE: Do not use distilled water.
Remove the lid and whisk from inside the frother.
Wash the interior of the frother, lid, and whisk
with warm, soapy water. Dry all parts thoroughly
using a soft, nonabrasive cloth, then reassemble.
NOTE: Frother is not dishwasher safe. Do not
submerge frother in water. Only use nonabrasive
cleaning materials to prevent damage to the inner
surface of the frother. Dry interior of frother and
base with a soft cloth after cleaning.
BREW
Button
Brew
Button

10
Brew a Café Beverage
Go to Café Creations in the app for access to a full
menu and easy, step-by-step instructions.
1. Froth Milk
Fill frother to the Min line for cappuccino or Max line
for latte. Attach lid and place on base.
Toggle the button to choose a setting.
Cold Froth
1, 2, 3 Hot Froth
The higher the number, the more froth. Filling to Min
will produce more froth than Max. The frother will also
retain the settings chosen from the previous usage.
Press the K to begin frothing. Frothing is complete
when the button is no longer illuminated.
CAUTION: Frother is not microwave or dishwasher safe.
NOTE: Do not under- or overfill frother. Do not operate
before adding milk.
2. Queue Your Brewer
Press the SHOT button to choose a 2 oz or 4 oz shot,
then press the blinking BREW button. When frothing is
completed, the shot will automatically brew next.
NOTE: The brewer cannot brew coffee and froth milk
at the same time.
3. Create Your Café Beverage
When shot is complete, pour or spoon the frothed
milk over your shot of coffee.
NOTE: Clean frother immediately after use.
BREW
Button

8
9
Place Mug & Insert Pod
Brew & Enjoy!
Brew Your First Cup
Lift the handle and place a K-Cup® pod
in the K-Cup® pod holder.
Lower the handle completely to close the lid.
Do not remove the foil lid on the K-Cup® pod.
NOTE: Remove the drip tray to accommodate a
travel mug up to 7” tall.
Enjoy the Signature Brew or customize your
settings, choose a size, and press the blinking
BREW button. Once the brew is completed,
dispose of the used K-Cup® pod.
Brewing is complete when the
”Enjoy” screen is displayed.
CAUTION: While brewing, there is extremely hot
water in the K-Cup® pod holder. To avoid injury,
do not lift the handle during the brewing process.
BREW
Button
BREW
Button
Brew
Button
BREW
Button
BREW
Button

Get To Know Your Brewer
ULTIMATE CUSTOMIZATION
Dial your brew STRENGTH up or down
with 5 settings, from Balanced to Intense.
Choose the perfect TEMPERATURE with
6 settings, from Warm to Max Hot.
BARISTA MODETM
Oers easy, step-by-step directions on
how to make lattes, cappuccinos, or any
creation perfect for you.
CAFÉ BEVERAGES
The 2 oz and 4 oz shot deliver a
concentrated shot for full-flavor, café-style
beverages like cappuccinos and lattes.
MULTISTREAM TECHNOLOGY™
Saturates the coee grounds more evenly
to extract full flavor and aroma.
BREW OVER ICE
Brew your favorite beverages OVER ICE.
Do not use glass. Brews hot coee extra
strong to make up for ice melting and
beverage dilution.
Recognizes your K-Cup® pod and
adjusts the temperature and
strength to the Signature Brew.
•SMART Auto-Delivery, save 25% on
every order
•Personalized beverage
recommendations
•
Brew from anywhere or schedule a brew
•Manage your favorites
•Voice commands with Amazon Alexa
or Google Home™
CONNECTED
CONVENIENCE
SETTINGS
Press both arrows at the same time to
open the SETTINGS MENU.
•
Wi-Fi®: Connect to your Wi-Fi®
network, modify your password, and
change the Wi-Fi® settings.
•
High Altitude: Ensure your brewer
works properly at higher altitudes
(5,000 feet).
•
Brewer Information: Provides the
latest soware version installed on
the coee maker.

Brewer Features
Signature Brew: When using a Keurig® K-Cup® pod recognized by the brewer,
the Signature Brew light will illuminate to signal the brewer has been set to
the strength and temp settings recommended by the expert roaster. If you
decide to customize the settings once the K-Cup® pod has been recognized,
you will no longer be using the recommended brew settings and the light will
no longer be illuminated. If you want to get back to the recommended brew,
press the Signature Brew button and the settings will revert back to the
recommended brew.
Customize Your Brew: Use the Strength button to toggle between
5 strength settings: balanced, rich, robust, strong, and intense. When the
stronger brew settings are selected, the water flows through the pods
more slowly in order to extract more coffee flavor and deliver a stronger
taste. Use the Temperature button to toggle between 6 temperature
settings: warm, warmer, hot, hotter, extra hot, and max hot.
Create a Favorite: To save a customized brew as a favorite, press and hold
the Favorites button; you can save up to 10 favorites. Favorites can be
renamed in the Keurig® app by tapping Settings, then selecting a favorite to
rename. The Keurig® app can also be used to reorder favorites. In the app,
tap Settings, then Favorites, then ↑↓ icon, and then drag the favorites
into the preferred order. A favorite can be deleted via the brewer or the
Keurig® app. To delete via the brewer, select the favorite you wish to delete,
then press and hold the Favorites button, and then confirm deletion.
Hot Water Brew: On the home screen with no K-Cup® pod inserted in the
brewer, press the K to access hot water. Then choose the size and press the
blinking K to brew hot water.
Power On/Auto Off: To power your brewer on, simply press any button
or lift the brew handle. Your brewer will automatically turn off after 5
minutes. You can also press and hold the K button to turn the brewer off.
Settings: When the brewer is plugged in and powered on, press both
arrows at the same time to open the Settings menu. Use the right arrow
to scroll through the different features within the menu, including:
• Wi-Fi®: Connect to your Wi-Fi® network, modify your password,
and change the Wi-Fi® settings.
• High Altitude: Ensure your brewer works properly at higher
altitudes (5,000 feet).
• Language: Choose your preferred language.

• Water Filter Reminder: Set the water filter reminder to
ensure you always have quality water for your coffee.
• Brewer Information: Provides the latest software version
installed on the coffee maker.
•
Support: Provides contact information to get help when you need it.
• Factory Reset: Resets to the original manufactured state.
Voice Control (Alexa & Google Home): Open the Keurig® app, tap Settings,
tap My Account, tap Voice Control. Follow the prompts in the app.
Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Google Home and all related logos are trademarks of Google LLC.
Remote Brew: First, place a pod in the brewer and lower the handle.
Then place a sufficiently sized mug on the drip tray. This may be done at
any point before a remote brew. When you are ready to brew remotely,
open the Keurig® app, ensure you are on the Brew tab, select your brew
settings, and tap the app’s brew button. To override remote brew, you
can cancel via the app or power off the brewer.
Remote On & Off: In the Keurig® app on the Brew tab, tap to toggle the
power on and off.
Schedule a Brew: Allows you to schedule a brew in advance. From the
Brew tab in the app, tap the calendar icon in the top right corner. Then
choose the day and time you would like to schedule a brew. Make sure you
have enough water in the reservoir, place a pod in the brewer and lower
the handle, and place a sufficently sized mug on the drip tray. You will get
a reminder before your next scheduled brew.
Smart Auto-Delivery: Keeps track of how many pods you are using and
automatically sends you an order when your remaining inventory is down
to 10 days, so you won’t run out of pods.
My Brew Style: Tracks your brewing activity within the app and provides
recommendations on favorites we think you will enjoy based on what
you’ve been brewing.
Café Creations: Provides curated recipes to make your favorite
coffeehouse creations at home. Simple, step-by-step instructions will
make you a barista in no time.
ATTENTION!
This brewer is only compatible with the newly designed
Keurig® My K-Cup® Universal Reusable Coffee Filter.
Do not attempt to use any other reusable filter
or previous versions of Keurig® My K-Cup®
Universal Reusable Coffee Filter; may cause
damage to brewer.

Caring For Your Brewer
Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.
Brewer Exterior
Keep your Keurig® brewer looking its best by cleaning
the exterior from time to time. Just clean the plastic
with a damp, soapy, lint-free, nonabrasive cloth.
Never immerse the brewer in water or other liquids.
Drip Tray
The drip tray can hold up to 4 ounces of overflow and
should be emptied and cleaned occasionally. To remove,
slide it toward you, keeping it level to avoid spilling. Rinse
and clean with a damp, soapy, lint-free, nonabrasive cloth.
Caring For Your Frother
Clean immediately after each use and before
each use. Frother is not dishwasher safe.
To Clean:
1. Remove frother from the base, remove silicone ring
from the lid, and remove the whisk.
2. Wash the inner frother, silicone ring, lid, and whisk with
warm, soapy water. Use a soft, nonabrasive material
to prevent damage.
NOTE: Do not put the frother or frother parts into the
dishwasher. Do not immerse the frother in water for
cleaning. Do not wash the bottom part of the frother,
which contains the electrical plug.
3. Dry all parts throroughly and reassemble for next use.
MAX
MIN
1. 2. 3.
10 oz
6o z
8o z
4o z12oz
S
T
R
E
N
G
T
H
T
E
M
P
HotStrong8oz
RECOMMENDED BREW
Green Mountain Coffee Roasters
1.
*
*
2. 3.
MAX
MIN
1. 2.3.
10 oz
6o z
8o z
4o z12oz
S
T
R
E
N
G
T
H
T
E
M
P
HotStrong8oz
RECOMMENDED BREW
Green Mountain Coffee Roasters
1.
*
*
2. 3.

The water reservoir should be cleaned
periodically by wiping the inside of the
reservoir and underside of the lid with a
damp, nonabrasive, lint-free cloth. Do not dry
the inside of the water reservoir with a cloth,
as lint may remain. Allow the reservoir to dry
completely.
Water Reservoir
Every 3 months or when
the Descale notification
turns on*
Keurig®Descaling Solution
*To turn off Descale notification, follow the full descaling procedure as outlined
in the Use & Care Guide.
Every 3 months
Regular Maintenance
For great-tasting coffee, keep your brewer running at peak
performance by following the recommended maintenance
schedule:

K-Cup® Pod Holder
To remove the K-Cup® pod holder from
the brewer, lift the handle and grasp
the top of the K-Cup® pod holder
with one hand while pushing up on
the bottom of the K-Cup® pod holder
from underneath with the other until
it releases. After cleaning, align the
K-Cup® pod holder with the opening
using the two front ribs as a guide and
snap into place from the top.
Funnel
Washing the funnel ensures a fresh
beverage experience. The funnel
should be washed regularly and can
be removed from the K-Cup® pod
holder by pulling on it until it pops off.
To replace it, orient the snaps to the
indent and just snap it back onto the
K-Cup® pod holder.
STRONG
STRONG
CAUTION: There are sharp needles that puncture the K-Cup® pod above the
K-Cup® pod holder and in the bottom of the K-Cup® pod holder. To avoid risk of
injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.

Exit Needle
Remove the pod holder assembly
and detach the funnel. Locate the
exit needle on the inside bottom
of the K-Cup® pod holder. Insert a
straightened paper clip into the exit
needle to loosen any coffee grounds.
Entrance Needles
Lift the brewer handle and locate the
entrance needles on the underside of the
lid. To clean the holes in the needles, hold
the brewer handle in the upward position
and with your other hand, carefully insert
a straightened paper clip into all the
holes. Gently move it around to loosen
any coffee grounds. Lower the handle
completely and run a cleansing brew
two times. Do not insert a K-Cup® pod.

You should descale your brewer every 3 months or when the descale
notification turns on. Properly follow the descaling procedure in order
to turn off the notification.
Depending on the mineral content of your water, calcium deposits
or scale may build up in your brewer. Scale is nontoxic, but if left
unattended can hinder brewer performance. Regularly descaling your
brewer every 3 months helps maintain the heating element and other
internal parts that come in contact with water. Calcium deposits may
build up faster, making it necessary to descale more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh water,
Keurig® Descaling Solution, and access to a sink. Do not use a
paper cup. Ensure that there is no beverage pod in the K-Cup® pod
holder. Please allow approximately 15-20 minutes for the descaling
procedure.
STEP 1: Prepare the Brewer
When the Descale notification appears on the screen, press the left
arrow, then choose CONTINUE. Select your descaling product:
2 oz pouch or 14 oz bottle. Next, follow the prompts on the screen to
complete the descale process. If you would like to descale your brewer
but don’t see the descale notification on the display, press both
arrows at the same time to open Settings, then select Descale Mode.
Note: Make sure to remove the water filter from the water reservoir if applicable.
Descaling Your Brewer

STEP 2: Descale the Brewer
Empty the water reservoir and add the Keurig® Descaling Solution
to the water reservoir. If using the bottle, fill the empty bottle with
water and pour into the water reservoir. If using the pouch, add
3 cups of water (24 oz) to the reservoir. Do not insert a K-Cup® pod.
Place a large mug on the drip tray.
Press the flashing BREW button to dispense 12 oz of hot water.
Discard the hot water and replace mug on the drip tray. Repeat until
the water reservoir is empty and the screen says ADD WATER.
STEP 3: Fresh Water Rinse
Rinse the water reservoir and refill it to the Max fill line with fresh
water. Make sure the mug is on the drip tray. When the BREW button
flashes, press to begin fresh water rinse. Once the brew is complete,
pour the hot liquid into the sink. Repeat this step until the screen says
DESCALE COMPLETE. Now the brewer is ready for use.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the
brewer. This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled,
the brewer may not fill properly after the descaler is added. If this occurs, you may see little to no output
dispensed, followed by the sound of air blowing out. If this occurs:
• Turn off and unplug the brewer.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir
thoroughly, and refill with water.
• Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should
begin to function normally as the solution is rinsed out and the scale is removed. If problem persists,
allow brewer to sit unplugged for at least 30 minutes before continuing with the rinse.

Troubleshooting
Frother:
• If you are brewing coffee, you will not be able to use the frother at the
same time. Wait until your brew has completed before pressing the
frother button.
• For best froth performance, be sure the whisk is seated properly on
the post in the bottom of the frother.
• Some separation of milk and froth can occur, especially if the froth
is not poured right away. Pour the milk and scoop the froth into your
beverage with a spoon if needed.
•
If you are frothing the same milk twice, you may experience a shorter
froth time, as the milk will have already reached the target temperature.
• If your milk frother is overflowing, be sure you are filling below the Max
fill line inside the frother.
•
If your milk frother is scalding or burning the milk, be sure you are filling
above the Min fill line inside the frother. Additionally, be sure to clean residual
milk at the bottom of the frother after each froth to avoid scalded milk.
• If the milk frother is not turning on, unplug your brewer, wait
30 seconds, plug back in, and try again. If it still does not work,
call Customer Service.
Note: Froth time will vary depending on the temperature of the milk.
Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles and can be cleaned using a
straightened paper clip or similar tool.
•
Clean the exit needle of the K-Cup® pod holder. Refer to the exit needle care instructions.
• Clean the brewer entrance needles. Refer to the entrance needle care instructions.
For optimal enjoyment and to limit grounds in your cup during hot water brews or when
transitioning from brewing a coffee pod to a non-coffee pod (e.g., tea or cocoa), clean the
exit and entrance needles per the instructions provided and perform two cleansing brews.
Excessive Grounds in the K-Cup® Pod Assembly Housing
Do not use already punctured pods. That may result in grounds escaping through holes in the lid.
Brewer Will Not Close or Brew With My K-Cup®
Due to the number of entrance needles, older My K-Cup® Reusable Coffee Filters may not be
compatible with the brewer. The compatible My K-Cup® filter will have five holes on its lid.
Recommended Brew Settings Are Not Provided or a Keurig®
K-Cup® Pod Is Not Recognized
First, make sure your brewer is connected to Wi-Fi® to enable BrewID
TM
. Next, ensure the
pod that was used was a genuine Keurig® K-Cup® pod by finding the Keurig® logo on the
pod’s lid. If a Keurig® pod’s lid is already punctured, it may not be recognized.
Try again with an unpunctured pod.
If the brewer continues not to recognize Keurig® pods, contact Customer Service.

How Do I Connect My Brewer If I Skipped Connecting It Out of the Box?
Make sure you have your home Wi-Fi® password ready.
First, download the Keurig® app and select Get Connected to create an account.
If you already have the Keurig® app, go to settings in the app, select Connect a Brewer, then
Get Started. Scan the QR code on the back of the brewer.
Next, press both arrows at the same time on the brewer to open Settings. Press the right
arrow to continue to the Wi-Fi® settings. Press the K button followed by the right arrow to
Connect. Tap
LINK in the app. Follow the in-app instructions.
Brewer Will Not Brew
If you see the Add Water warning, add water to the water reservoir.
• A minimum of 6 oz of water is required to brew. Add an additional 2 oz of water
to the reservoir to ensure the minimum fill level has been met, then press the
BREW button. Repeat until the brewer begins to dispense.
Make sure the water reservoir is seated properly in its base. If the Add Water warning
persists even after refilling, contact Customer Service.
Brewing a Partial Cup
• The exit needle may be clogged. Refer to the exit needle care instructions.
• Clean the K-Cup® pod holder; see K-Cup® pod holder care instructions.
• The brewer may need to be descaled. If you have repeated the descale procedure on your
brewer two times and it is still only brewing a partial cup, contact Customer Service.
Tips
For the best results, we recommend one-time use with our K-Cup® pods. A twice-
brewed pod won’t provide full flavor, and if the pod holder isn’t lined up with the
original holes, it can cause an overflow of water and coffee grounds.
For the best coffee experience, we recommend a cleansing brew after coffee before
brewing other type of beverages or a hot water brew.
Milk Matters! Different types of milk produce different results. Depending on which
milk you use, here’s what you can expect:
• Fat-Free/Skim Milk: Easy to froth, it creates a light, airy foam.
• 2% Milk: Easy to foam like skim milk, but with a creamier consistency.
• Whole Milk: Higher fat content creates the richest-tasting foam.
• Non-Dairy Milk: Results will vary depending on the type; loses its bubbles more
quickly than dairy milk.
• Lactose-Free Milk: Less reliable, due to its different properties.
• Not All Brands Are the Same. Even individual brands of milk can froth differently,
so experiment with different brands to see what works best.

Brewer Does Not Have Power or Shuts Off
• Plug brewer into its own grounded outlet. If the electric circuit is
overloaded with other appliances, your brewer may not function
properly. The brewer should be operated on its own circuit,
separate from other appliances.
• For energy savings, the brewer automatically turns off 5 minutes
after the last brew.
• If the brewer still doesn’t have power, contact Customer Service.
Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use distilled
water. You can also install a Keurig® Water Filter to help remove
water impurities and improve beverage taste.
Service
Beyond these recommended cleaning and maintenance procedures,
this brewer is not user serviceable. For service, please refer to the
Warranty section of this guide.
Storage
Empty the water reservoir before storing or transporting and
take care to ensure that you store your brewer in a safe and

frost-free environment. When you prepare to use it after storage,
we recommend rinsing the water reservoir with fresh water and
descaling the brewer as detailed in the Descaling Your
Brewer section.
If you plan to move your brewer to a different location, turn the
brewer off, unplug it, and empty the water reservoir. If your brewer
has been in an environment below freezing, please be sure to let it
warm to room temperature for at least 2 hours before using.
Have Questions?
We’re here to help. Visit support.keurig.com for
step-by-step videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at
1-866-901-BREW (2739)
Click or Call!

LIMITED ONE-YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will
be free of defects in materials or workmanship under normal home
use for one year from the date of purchase. It is recommended
that you register your brewer on keurig.com/new so that your
purchase information will be stored in our system. Keurig will, at its
option, repair or replace a defective brewer without charge upon its
receipt of proof of the date of purchase. If a replacement brewer is
necessary to service this warranty, the replacement brewer may be
new or reconditioned. If a replacement brewer is sent, a new limited
one-year warranty will be applied to the replacement brewer.
This warranty only applies to brewers operated in the United States
and Canada. This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state and, in the
case of Canada, from province to province.
Only the use of Keurig® K-Cup® brand pods and accessories will
guarantee the proper functioning and lifetime of your Keurig®
brewer. Any damage to or malfunction of your brewer resulting
from the use of non-Keurig® pods and accessories may not be
covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND
DOES NOT COVER INCIDENTAL COSTS AND EXPENSES
RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF
FORESEEABLE. Some states or provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you depending on the state
or province of purchase.
Warranty