Keurig K-Supreme Plus User manual

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Get the most from your
new Keurig®coffee maker
Use & Care Guide
K•Supreme Plus™

Over Ice
10oz
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8oz
4oz
123
12oz
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Remove packing tape from coffee
maker. Plug into a grounded outlet.
Place a large mug (296 ml/10 oz) on
the drip tray.
Remove the water reservoir lid, then lift
the reservoir straight up to remove it. If
you have a Keurig
®
Water Filter, install it
now. Refer to your Water Filter Starter
Kit for instructions.
Rinse reservoir with fresh water and fill
to the MAX FILL line.
Replace water reservoir, making sure
the lock tabs engage with the coffee
maker. Replace lid.
NOTE: Do not use distilled water.
Lift and lower the handle. Do not
insert a K-Cup® pod. The coffee
maker will power on automatically.
The 5 cup sizes will blink. Press the 8oz
button, then press the blinking BREW
button to start a cleansing brew. Pour
the hot water into the sink. Do not
remove the water reservoir once the brew
button has been pressed until the brew has completed.
The one-time setup process is now complete and you are
ready to brew!
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Before You Brew
Place a mug on the drip tray. If using a
travel mug, remove the drip tray and
place the mug on the drip tray base.
Lift the handle and place a K-Cup® pod
in the K-Cup® pod holder. Lower the
handle completely to close the lid.
Do not remove the foil lid on the
K-Cup® pod.
The 5 brew size buttons will blink.
Select your brew size, then press
the blinking BREW button. The brew
button will remain illuminated while
brewing. Brewing is complete when
the buttons are no longer illuminated.
Lift the handle and dispose of the
K-Cup® pod.
CAUTION: While brewing, there is extremely hot water
in the K-Cup® pod holder. To avoid injury, do not lift the
handle during the brewing process.
123
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123
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10 oz
12 oz
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Over Ice
Plug & Place Rinse & Fill
Lift & Lower Cleansing Brew
Place Mug & Pod Brew & Enjoy!
Coffee Maker Features
Smart Start heats then brews in one simple process. No need to wait
for the coffee maker to heat before selecting brew size. Simply power on
your coffee maker by lifting the handle, insert a K-Cup
®
pod, select your
brew size, and press the BREW button. The coffee maker will heat, then
automatically begin brewing.
Auto Off automatically turns your coffee maker off 5 minutes after the
last brew for energy savings.
High Altitude To ensure your coffee maker works properly at higher
altitudes (1,500 metres/5,000 feet) please enable the High Altitude
Brewing Mode on your coffee maker.
1. Power the coffee maker off while it is plugged in.
2. Press and hold the BREW and 8 oz buttons for 3 seconds. The 12 oz
button will illuminate to confirm that the High Altitude Brewing Mode
has been enabled.
Brew Your First Cup
Power Button
Brew Button
Brew Button
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OverIce
For bolder coffee press the STRENGTH button until you have
reached the desired level of strength, then select brew size,
followed by the BREW button.
For hotter coffee press the TEMP button until you have reached
the desired level of heat, then select brew size, followed by the
BREW button.
For iced beverages fill a large plastic tumbler with ice. Insert
any K-Cup® pod, then press the OVER ICE button, followed by
BREW button.
NOTE: Choose a tumbler large enough to accommodate both the ice and dispensed liquid
to prevent overflow.
To set a preference, use the 3 user profile buttons. Once the
desired brew size, strength, and temperature settings are chosen,
press and hold one of the user profile buttons to save your
settings.
Once saved, you can press the user profile button followed by the
BREW button.
ATTENTION!
This coffee maker is only compatible with the newly designed
Keurig® My K-Cup® Universal Reusable Coffee Filter.
Do not attempt to use any other reusable filter or previous
versions of Keurig® My K-Cup® Universal Reusable Coffee Filter;
may cause damage to coffee maker.

Caring For Your Coffee Maker
Regular cleaning keeps your coffee maker running smoothly. Always be sure to turn off and unplug your coffee maker before cleaning.
The water reservoir should be
cleaned periodically by wiping the
inside of the reservoir and underside
of the lid with a damp, non-abrasive,
lint free cloth. Do not dry the inside
of the water reservoir with a cloth as
lint may remain. Allow the reservoir
to dry completely.
Coffee Maker Exterior
Keep your Keurig® coffee maker looking
its best by cleaning the exterior
from time to time. Just clean the metal
areas with a paper towel and a non-
vinegar glass cleaner, and the plastic
with a damp, soapy, lint-free, non-
abrasive cloth. Never immerse the coffee
maker in water or other liquids.
Drip Tray
The drip tray can hold up to 237 ml/ 8 oz
of overflow and should be emptied
and cleaned occasionally. To remove,
slide it toward you, keeping it level to
avoid spilling. Rinse and clean with a
damp, soapy, lint-free, non-abrasive
cloth.
Water Reservoir
K-Cup® Pod Holder
To remove the K-Cup® pod holder from
the coffee maker, lift the handle and
grasp the top of the K-Cup® pod holder
with one hand while pushing up on
the bottom of the K-Cup® pod holder
from underneath with the other until
it releases. After cleaning, align the
K-Cup® pod holder with the opening
using the two front ribs as a guide
and snap into place from the top.
Funnel
Washing the funnel ensures a fresh
beverage experience. The funnel
should be washed regularly and can
be removed from the K-Cup® pod
holder by pulling on it until it pops off.
To replace it, orient the snaps to the
indent and just snap it back onto the
K-Cup® pod holder.
STRONG
Exit Needle
Remove the pod holder assembly
and detach the funnel. Locate the
exit needle on the inside bottom
of the K-Cup® pod holder. Insert a
straightened paper clip into the exit
needle to loosen any coffee grounds.
Entrance Needles
Lift the coffee maker handle and
locate the entrance needles on the
underside of the lid. To clean the holes
in the needles, hold the coffee maker
handle in the upward position and
with your other hand, carefully insert
a straightened paper clip into all the
holes. Gently move it around to loosen
any coffee grounds. Lower the handle
completely and run a cleansing brew
two times. Do not insert a K-Cup® pod.
TIP: Refer to keurig.ca/support_1 for video instructions on cleaning
the entrance/exit needles.
CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the
bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.
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Regular Maintenance
For great-tasting coffee, keep your coffee maker running
at peak performance by following the recommended
maintenance schedule:
*To turn off Descale notification, follow the full descaling procedure as outlined
in this guide.
ProductFrequency Benefit
Every 2 months Keurig® Water Filters Keeps your water fresh and
clean to enhance the taste of
your coffee
Every 3 months or when the
Descale notification turns on*
Keurig® Descaling Solution Eliminates mineral buildup to
enhance the taste of your coffee
and preserve the long-term health
of your coffee maker

You should descale your coffee maker every 3 months or
when the descale notification turns on. Properly follow the
descaling procedure in order to turn off the notification.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your coffee maker. Scale
is non-toxic but if left unattended can hinder coffee maker
performance. Regularly descaling your coffee maker every
3 months helps maintain the heating element, and other
internal parts that come in contact with water. Calcium
deposits may build up faster, making it necessary to descale
more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig® Descaling Solution, and access to a sink.
Do not use a paper cup. Ensure that there is no beverage
pod in the K-Cup® pod holder. Please allow approximately
15-20 minutes for the descaling procedure.
STEP 1: Prepare the Coffee Maker
Pour the entire bottle of Keurig® Descaling Solution
into an empty water reservoir. Then, fill the empty
bottle with water and pour into the water reservoir. 
Do not insert a K-Cup® pod. Place a large mug on
the drip tray.
STEP 2: Descale the Coffee Maker
To activate Descale Mode, begin with the coffee maker
plugged in and powered off, then press and hold the 8oz and
12oz buttons together for 3 seconds. When flashing, press
the BREW button to start the descaling process. Once the
brew is complete, pour the hot liquid into the sink. Repeat
this step until the ADD WATER light illuminates.
STEP 3: Fresh Water Rinse
Empty the water reservoir and refill to the MAX fill line with
fresh water. When flashing, press the BREW button to start
the rinsing process. Once the brew is complete, pour the
hot liquid into the sink. Repeat this step until the DESCALE
notification turns off. The coffee maker has now exited
Descale Mode and will be ready for use!
NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the coffee
maker. This is natural, as the solution is reacting with the scale inside. For a coffee maker that is heavily scaled,
the coffee maker may not fill properly after the descaler is added. If this occurs, you may see only a small or no
output dispensed, followed by the sound of air blowing out. If this occurs:
• Turn off and unplug the coffee maker.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir
thoroughly and refill with water.
• Plug the coffee maker back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The coffee maker
should begin to function normally as the solution is rinsed out and the scale is removed. If problem persists,
allow coffee maker to sit unplugged for at least 30 minutes before continuing with the rinse.
Descaling Your Coffee Maker
Troubleshooting
Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles
and can be cleaned using a straightened paper clip or similar
tool.
• Clean the exit needle of the K-Cup® pod holder. Refer to the
Exit Needle care instructions.
• Clean the coffee maker entrance needles. Refer to the
Entrance Needles care instructions.
Coffee Maker Will Not Brew
• A minimum of 177 ml/6 oz of water is required to brew. Add
an additional 59 ml/2 oz of water to the reservoir to ensure
the minimum fill level has been met, then press the brew
button. Repeat until the coffee maker begins to dispense.
Brewing a Partial Cup
• Power the coffee maker off. Press and hold the brew
button and 12oz button for 5 seconds until water starts
dispensing. Then release and let the water purge. Discard
the contents into the sink. Press the power button to
restart.
• The exit needle may be clogged. Refer to the Exit Needle
care instructions.
• Clean the K-Cup® Pod Holder, see K-Cup® Pod Holder care
instructions.
• The coffee maker may need to be descaled. If you have
repeated the descale procedure on your coffee maker
two times and it is still only brewing a partial cup, contact
Customer Service.
Coffee Maker Does Not Have Power or Shuts Off
• Make sure that the power button has been turned on.
• Plug coffee maker into its own grounded outlet. If the
electric circuit is overloaded with other appliances, your
coffee maker may not function properly. The coffee maker
should be operated on its own circuit, separate from other
appliances.
• For energy savings, the coffee maker automatically turns
off 5 minutes after the last brew. Press the power button
to restart.
• If the coffee maker still doesn’t have power, contact
Customer Service.

Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use
distilled water.
Service
Beyond these recommended cleaning and maintenance
procedures, this coffee maker is not user serviceable. For
service, please refer to the Warranty section of this guide.
Storage
Empty the water reservoir before storing or transporting
and take care to ensure that you store your coffee maker in
a safe and frost-free environment. When you prepare to use
it after storage, we recommend rinsing the water reservoir
with fresh water and descaling the coffee maker as detailed
in the Descaling your Coffee Maker section.
If you plan to move your coffee maker to a different location,
turn the coffee maker off, unplug it, and empty the water
reservoir. If your coffee maker has been in an environment
below freezing, please be sure to let it warm to room
temperature for at least 2 hours before using.
Have Questions?
We’re here to help. Visit keurig.ca/support_1 for
step-by-step videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at
1-800-361-5628
Click or Call!
LIMITED ONE YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your coffee maker
will be free of defects in materials or workmanship under normal home
use for one year from the date of purchase. It is recommended that you
register your coffee maker on keurig.ca/welcome so that your purchase
information will be stored in our system. Keurig will, at its option, repair
or replace a defective coffee maker without charge upon its receipt
of proof of the date of purchase. If a replacement coffee maker is
necessary to service this warranty, the replacement coffee maker may
be new or reconditioned. If a replacement coffee maker is sent, a new
limited one year warranty will be applied to the replacement coffee
maker.
This warranty only applies to coffee makers operated in the United
States and Canada. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state and, in the
case of Canada, from province to province.
Only the use of Keurig® K-Cup® brand pods and accessories will
guarantee the proper functioning and lifetime of your Keurig® coffee
maker. Any damage to or malfunction of your coffee maker resulting
from the use of non-Keurig® pods and accessories may not be covered
by this warranty or may result in a service fee if the damage or
malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES
NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM
ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some
states or provinces do not allow the exclusion or limitations of incidental
or consequential damages, so the above limitation or exclusion may not
apply to you depending on the state or province of purchase.
Nor does this warranty cover damages caused by use of non-Keurig®
pods or accessories, services performed by anyone other than Keurig or
its authorized service providers, use of parts other than genuine Keurig®
parts, or external causes such as abuse, misuse, inappropriate power
supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER
EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN
ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES WITH RESPECT TO YOUR KEURIG® COFFEE MAKER,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces
do not allow disclaimers of such implied warranties or limitations on
how long an implied warranty lasts, so the above limitation may not
apply to you depending on the state or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig® coffee makers are high-quality appliances and, with proper
care, are intended to provide years of satisfying performance. However,
should the need arise for warranty servicing, simply call Keurig
Customer Service at our toll free phone number 1-800-361-5628. Please
do not return your coffee maker for servicing without first speaking to
Keurig Customer Service to obtain a Return Materials Authorization
(RMA) number. Keurig® coffee makers returned without a RMA number
will be returned to the sender without servicing.
Warranty

Coffeehouse taste
in your own home.
DOUBLE YOUR FIRST PURCHASE OF
48 RECYCLABLE* K-CUP® PODS
Register your coffee maker and receive a coupon code by email
for 2 boxes of 24 recyclable* K-Cup® pods FREE with an equal
or greater value purchase. Restrictions apply.†
keurig.ca/welcome
B
A
C
D
E
F
GI
H
A. Handle
B. K-Cup® Pod Holder (B
and C are the K-Cup®
Pod Holder Assembly)
C. Funnel
D. K-Cup® Pod Assembly
Housing
E. Drip Tray Plate
F. Drip Tray
G. Drip Tray Base
H. Water Reservoir Lid
I. Water Reservoir
For replacement parts, please visit www.keurig.ca
SINGLE SERVE COFFEE MAKER
DC0000005009 REV A
*Recyclable in select locations. Visit keurig.ca/recyclable for more information.
†Visit keurig.ca/appliances/register-brewer for more information.
K•Supreme Plus™