Kiierr 272 Premier User manual
User’s Manual
Kiierr Family Of Devices
Kiierr Devices
2
Kiierr Family Of Devices
User Manual
By Kiierr International LLC
e Kiierr Family Of Devices (272 Premier & 148 Pro) User
Manual, Sample Brochure and photo of the packaging contents
are contained in this manual.
Page Rev.8.6.2018
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Indications for Use---------------------------------------------------
eProduct-----------------------------------------------------------
What’s Inside e Box------------------------------------------------
What To Expect -----------------------------------------------------
Instructions For Use ------------------------------------------------
How To Use ----------------------------------------------------------
During Treatment ---------------------------------------------------
Contraindications ---------------------------------------------------
Risks and Benets ----------------------------------------------------
Warnings and Precautions -------------------------------------------
Cleaning Instructions ------------------------------------------------
MaintainingYourDevice---------------------------------------------
Storing Your Device -------------------------------------------------
Disposal Instructions ------------------------------------------------
Life Expectancy ------------------------------------------------------
Troubleshooting Guide ----------------------------------------------
Warranty -------------------------------------------------------------
Adverse Events -------------------------------------------------------
Safety Label ----------------------------------------------------------
Manufacturer’sEMCStatement--------------------------------------
Specications --------------------------------------------------------
How to Get Help -----------------------------------------------------
Kiierr Laser Hair Growth Cap Components------------------------
KiierrLogo------------------------------------------------------------
Kiierr 148 Pro & Kiierr 272 Premier Box---------------------------
Bar Codes-------------------------------------------------------------
Table of Contents:
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Informational Guide
It is required to read the entire user’s manual before usage.
Indications for Use
e Kiierr 272 Premier & 148 Pro Laser Hair Growth Caps are indicated to promote hair growth in females with
androgenetic Alopecia who have Ludwig-Savin Classications of l-ll, in males with androgenetic Alopecia who have
Norwood-Hamilton Classications of lla-V and for both, Fitzpatrick Classication of Skin Phototypes l to lV.
Norwood Hamilton Classications of Male Pattern Baldness
Ludwig Classications of Female Pattern Baldness
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The Product
Kiierr 272 Premier & 148 Pro laser Hair Growth Caps consists of red light laser diodes that are spread throughout
the cap. e product uses laser diodes to thoroughly cover the entire scalp area which is normally covered with
hair. is product design allows for maximum laser light coverage without manual movement. is product will
have an audible tone to indicate the treatment time has been accomplished and the lights will automatically turn o.
• Laser Device (1)
• Ball Hat (1)
• User Manual (1)
• Wall Charger Plug (1)
• USB Cord (2)
• Portable Power Pack (1)
What’s Inside The Box
What To Expect
Kiierr 272 Premier & 148 Pro Laser Hair Growth Caps are recommended for men and women experiencing mild
or moderate hair loss on the scale. Before rst using the product, remove all components from the packaging. Plug
the wall plug into one USB cord and attach to the portable power pack until fully charged.
Aer fully charging the portable power pack, remove the USB cord from the wall charger and plug directly in to
the laser cap. Make sure the USB is connected well to the laser cap. Do not push the USB too hard in case it is
inserted backwards.
Aer the portable power pack is connected securely to the laser cap, press the power button. ebattery blue
indicator light will turn on and the laser cap will start working. Aer the 30-minute recommended treatment the
laser cap will automatically turn oon its own.
As you use the Kiierr 272 Premier &148 Pro Laser Hair Grown Caps sit comfortably in an upright position
(in achair, on the couch or even upright in bed).
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How Often To Use Kiierr 272 &148 Pro Laser Cap
Laser Exposure to users: ere are no harmful eects to the user in the use of the Kiierr 272 &148 Pro
Laser Cap device.
Warning: Do not attempt to adjust or modify the Kiierr 272 &148 Pro Premier Laser Cap in any way.
Use of this device in any way other than those speci�cally mentioned in this manual can result in injury.
Do not point or shine the Kiierr 272 Premier &148 Pro Laser Cap lights at others, pets, etc.
�eKiierr 272 Premier &148 Pro Laser Cap is made to use on the human scalp only. Using this device on any
other part of the body is not advised.
Recommended Treatments
The Kiierr 272 Premier &148 Pro Hair Growth Laser Cap is designed to be used for 30 minutes, every other
day, on non-consecutive days for 16 weeks. Do not worry if you miss atreatment day, simply keep going and
Users typically start to see improvements in hair density within 4-6 months of recommended use. A�er the initial
recommended 16 weeks you can use the device as o�en as needed to maintain/improve new hair growth.
Instructions for Intended Use
When You Should Notice Improvements
add an extra day of treatment for each day you miss on top of the 16weeks
�eKiierr 272 Premier &148 Pro Laser Cap should only be used as directed in this manual. Carefully read all
instructions and warnings prior to using this device.
If the Kiierr 272 Premier &148 Pro Laser Cap is not working properly, please stop use immediately and contact
Kiierr customer support at 1-800-231-9191 or email support@kiierr.com to service or replace your device.
We advise using this devise for 30 minutes, every other day, on non-consecutive days for 16 weeks.
We do not recommend using this device on consecutive days or multiple times per day.
eKiierr 272 Premier &148 Pro Laser Cap has aset timer of 30 minutes for each recommended session. e
device will shut oautomatically aer the 30-minute period has been reached. If you exceed the recommended
time it will not impact the results of the Kiierr 272 Premier &148 Pro Laser Cap.
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Remove all components from the packaging. Plug the wall plug into one USB cord
and attach to the portable power pack until fully charged.
Place the laser cap inside the black hat provided in your box. Or you may place the
laser cap inside any standard size ball hat of your choosing.
Aer fully charging the portable power pack, remove the USB cord from the wall
charger and plug directly in to the laser cap. Make sure the USB is connected well to
the laser cap. Do not push the USB too hard in case it is inserted backwards.
Aer the portable power pack is connected securely to the laser cap, place the
laser cap on top of your head with the connected wire located in the back of
your head. e wire should be hanging vertically down your spine.
STEP 1
STEP 2
STEP 3
STEP 4
How To Use
BEFORE OPERATING PLEASE NOTE THE FOLLOWING: THE KIIERR 272 & 148 PRO LASER CAP
SHOULD NEVER BE CONNECTED DIRECTLY TO THE WALL CHARGER. THE CAP SHOULD ONLY BE
POWERED BY THE BATTERY PACK. THE BATTERY SHOULD BE CHARGED USING THE INCLUDED
CHARGING ADAPTER.
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Next you will locate the power button located on the
upper le side of your power pack underneath the leather
strap. You will then press the power button. e battery
blue indicator light will turn on and the laser cap will start
working. Aer the 30-minute recommended treatment
the laser cap will automatically turn o on its own.
As you use the Kiierr 272 Premier & 148 Pro Laser Hair
Growth Cap, sit comfortably in an upright position (in a
chair, on the couch or even upright in bed).
Aer the 30-minute recommended treatment time is met the laser cap will automatically turn o so you know
when your treatment is nished. en simply unplug the power cord from the laser cap and return the device
(and all components) back to the box for safe keeping and resume use at your next treatment day.
Note: If you stop using your Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap, the noticed
improvements to hair density can decrease over time.
STEP 5
STEP 6
STEP 7
During Treatment
When used as instructed, the red lights in the laser cap will blink on and o for 30 minutes.
DO NOT LOOK DIRECTLY at the red laser lights while they are on as this may cause injury.
If for some reason the lights in your device fail to turn on aer using the recommended steps
above, please contact Kiierr International customer support to service or replace your unit.
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Contraindications
Risks and Benets
Warnings and Precautions
Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap IS NOT to be used by children under the age of 18 years.
DO NOT use the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap if you are currently taking any medications
which makes you sensitive to sunlight to bright light in general. DO NOT use this device if you have any condition
which makes you sensitive to light.
DO NOT use the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap if you have any
cancer on your scalp.
Low Level Laser erapy as used in the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap has been designated
NSR (Non-Signicant Risk) by most of the world wide regulatory bodies. Please read the Warnings and Precautions
section below as well as additional risks.
WARNING: DO NOT OPERATE THE KIIERR 272 PREMIER & 148 PRO LASER HAIR GROWTH
CAP IN CLOSE PROXIMITY TO ANYTHING MARKET WITH THE ABOVE LOGO FOR
ELECTRO MAGNETIC FREQUENCY (I.E. CELLULAR TOWER)
WARNING: DO NOT place or store the laser cap where it can fall or be pulled into a bath tub, sink
or any other water.
TO REDUCE THE RISK OF ELECTRICAL SHOCK, THAT MAY RESULT IN INJURY OR DEATH:
DO NOT use this product if you have sensitive skin or if you have experienced any previous or have history of
SENSITIVITY TO THIS SPECIFIC WAVE-LENGTH OF LIGHT (650nm)
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WARNING: If the device accidentally falls into water or any other liquid, immediately unplug
it from the electrical outlet if plugged in. DO NOT TOUCH OR GET NEAR TO THE WATER
WHILE THE DEVICE IS CONNECTED TO ANY POWER SOURCE.
WARNING: Never use the laser cap when your hair is wet.
WARNING: DO NOT put signicant stress on the power cord when untangling or straightening as
this could cause a break in the cord and produce electrical hazard.
WARNING: Always connect the charged power pack to the power cord rst, then plug into the
outlet to charge.
WARNING: NEVER plug the actual laser cap with laser diodes directly into the wall outlet. Only
plug the power pack into the wall outlet.
WARNING: Only use the power cords provided by Kiierr International.
WARNING: NEVER operate the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap if it has a
damaged power cord, power pack or laser cap. If the device is damaged in any way please contact
Kiierr International customer service to discuss service or replacement.
WARNING: Please keep the power cord, power pack and laser cap away from hot surfaces. Any
contact with hot surfaces can cause these components to malfunction and could produce
electrical shock.
WARNING: Only use the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap according to the
user guide that has been provided. We do not recommend any other use.
WARNING: Avoid getting the Kiierr 272 Premier & 148 Pro Laser
Hair Growth Cap wet, as this may cause electrical shock.
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WARNING: DO NOT look or stare directly at the laser light or it’s reection o a mirrored
surface. is could cause injury.
WARNING: DO NOT use the laser cap as a head protection device for any
reason whatsoever.
WARNING: Please keep the laser cap away from pets and children
under the age of 18.
WARNING: VIEWING THE LASER LIGHT OUTPUT VIA CERTAIN
INSTRUMENTS (FOR EXAMPLE: MAGNIFICATION INSTRUMENTS,
MICROSCOPES, EYE LOUPES, MAGNIFYING READING GLASSES
ETC.) WITHIN THE DISTANCE OF 100MM MAY CAUSE INJURY TO
YOUR EYES.
Cleaning Instructions
WARNING: ALWAYS DISCONNECT THE LASER CAP FROM ANY CORD OR POWER SOURCE
BEFORE ATTEMPTING TO CLEAN IT IN ANY WAY.
Before cleaning your device, please ensure it is completely turned o and unplugged from any power source.
Instructions
Clean the inside of the laser cap (the side where the laser diodes are) with a so, dry cloth. If further cleaning is
needed, lightly dampen the cloth with warm water.
DO NOT use Acetone or any other cleaning chemicals on the device. Acetone and other cleaning agents will
damage the device and its laser diodes, thus causing the warranty to be voided.
DO NOT apply excessive force while cleaning as this can damage the laser diodes inside the device. Extra care
MUST be used when cleaning the part of the device where the laser diodes reside.
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Maintaining Your Device
Storing Your Device
Disposing of your Device
e Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap is designed to operate for many years when cared for
properly using recommended methods. If you must clean the device, please see recommended instructions above.
IMPORTANT: DO NOT attempt to repair or service your device yourself. Please contact Kiierr International
customer service to discuss repairing or replacing your device.
Store your Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap in a dry place with a consistent temperature
between 10 to 50 degrees Celsius (50-85 degrees Fahrenheit). is device is not meant to be stored in an area with
a maximum humidity higher than 80%. Keep your device out of direct sunlight and away from hot surfaces or
devices which emit heat of any kind. e Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap cannot be stored
in close proximity to chemicals of any kind.
It is important for your Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap device to be recycled. Please check
with your government agency for their protocols for properly disposing of electronic devices before doing so.
Life Expectancy
e life expectancy of the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap is based on independent testing
done via the IEC 60068 International Standard. e Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap uses
high quality laser diodes that are rated to exceed 10,000 hours of recommended usage. Based on independent
testing and the rating of the laser diodes, the life expectancy of the Kiierr 272 Premier & 148 Pro Laser Hair
Growth Cap is 5 years of recommended use. e Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap is a non-
serviceable device. It is recommended that you read this entire instructional guide thoroughly before attempting
to operate the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap.
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Troubleshooting Guide
Please use the troubleshooting scenarios below before contacting Kiierr International customer service to service or
replace your device. If you are still experiencing issues aer utilizing this guide, please contact Kiierr International
customer service.
Question: My laser cap will not turn on
Answer:
• Re-insert the power cord into the laser cap. Press the ON/OFF switch.
• Plug the power pack into a dierent electrical outlet and attempt to charge. en try again to use the device.
• When charging the power pack make sure it is rmly plugged into the wall.
• Unplug and re-plug all connected components.
• Plug in a dierent standard household device (such as a cell phone) to the wall outlet you were using to ensure
the wall outlet is putting out power properly.
Question: My laser cap is turning on, but the laser is not visible
Answer:
• Ensure the power pack has a proper full charge, then disconnect and reconnect the power cord from the device
and try again to turn on.
Question: My laser cap will not turn o
Answer:
• Unplug the laser cap from the power pack.
Question: My laser cap is turning o during use
Answer:
• Your laser cap is programmed to automatically turn o aer the recommended 30 minutes of use. Please
ensure you did not mis-track time and it has been 30 minutes.
• Re-insert the power cord into the laser cap. Press the POWER button.
• Use a dierent electrical outlet to attempt to fully charge your power pack.
• Unplug and re-plug all connections/cords. Try to turn back on and use the device.
If you are still experiencing issues with your Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap aer using this
troubleshooting guide, please contact Kiierr International customer service to service or replace your device.
Kiierr International, LLC
863 East Downington Ave.
Salt Lake City, Utah 84105
service@kiierr.com
www.kiierr.com
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To obtain warranty service, please complete the below steps:
1. Contact Kiierr International customer support to receive an RMA number. Call or email Kiierr International
customer support describing the issue your device is having and provide the units serial number, your return
shipping address and an email address/phone number.
Phone: 435-840-8199
Email: service@kiierr.com
2. Once you have submitted your RMA request, Kiierr International will issue you a prepaid return shipping
label with an RMA number and instructions to ship the unit back to us to be serviced or replaced. You MUST
include the RMA number on the outside of the package. If you do not include your RMA number on your
package it can cause your return or service process to be delayed.
Our return address is:
Kiierr International, LLC
863 East Downington Ave.
Salt Lake City, Utah 84105
Warranty
Adverse Effects
Safety Label
If you experience any adverse eects that result in a serious injury or an event of death, immediately remove
the laser cap from its power source, call your local emergency line and contact Kiierr International’s Client Care
Specialists at 1-435-840-8199 or service@kiierr.com
You can nd the safety label pictured below on the front of inner canopy of helmet.
e Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap complies with IEC 60825 – 1 Ed. 2 (2007) standards.
e lasers of the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap are classied as “Class 3R” and are deemed
safe for medical use.
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Manufacturer’s EMC Statement
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Specications
Device Specications
How to Get Help
Power Supply
Output from the transformer: 5V
e power supply for the Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap has been engineered for use in both
the United States and International Countries. e power supply can adapt to 110 Volt/60 cycles (US) or volt/50
cycles. If the power outlets in your country use plugs dierent than the type supplied with the Kiierr 272 Premier
& 148 Pro Laser Hair Growth Cap, you will need to acquire the proper plug adapter that is specic to your local
country/region (not supplied with this device).
If the sensors in your Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap are not functioning properly, please
discontinue using your device and contact a Kiierr International customer support at 1-435-840-8199 or service@
kiierr.com to service or replace your device.
NOTICE: DO NOT attempt to repair or service your device yourself. Please contact Kiierr International customer
service at 1-435-840-8199 or service@kiierr.com to discuss repairing or replacing your device.
Kiierr 272 Premier & 148 Pro Laser Hair Growth Cap Device
• Dimensions: 9” x 7” x 5”
• Weight: 1 lbs
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Kiierr Laser Hair Growth Cap Components
SUFFERINGFROMCOMMONHAIRLOSS,THINNINGORSHEDDING?
Kiierr 272 Premier & 148 Pro Laser Growth Cap can help! If you are experiencing androgenetic Alopecia
you can treat it with our premier, easy to use portable laser cap.
Rev.8.6.2018
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