Kingston Technology DataTraveler 4000 User manual

DataTraveler 4000 User Manual
DataTraveler 4000
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Document No. 48000127-001.A04
DataTraveler®4000
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DataTraveler®4000 User Manual

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DataTraveler®4000
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Table of contents
SYSTEM REQUIREMENTS ....................................................................................................... 3!
RECOMMENDATIONS .............................................................................................................. 3!
SETUP (WINDOWS ENVIRONMENT)....................................................................................... 3!
DEVICE INITIALISATION (WINDOWS ENVIRONMENT) ......................................................... 4!
DEVICE USAGE (WINDOWS ENVIRONMENT)........................................................................ 8!
DEVICE OPTIONS (WINDOWS ENVIRONMENT) .................................................................... 9!
SETUP (MAC ENVIRONMENT)............................................................................................... 11!
DEVICE INITIALISATION (MAC ENVIRONMENT) ................................................................. 12!
DEVICE USAGE (MAC ENVIRONMENT)................................................................................ 16!
DEVICE OPTIONS (MAC ENVIRONMENT) ............................................................................ 17!
DEVICE INITIALISATION (LINUX ENVIRONMENT)............................................................... 21!
DEVICE USAGE (LINUX ENVIRONMENT)............................................................................. 23!
HELP AND TROUBLESHOOTING.......................................................................................... 24!
Device lockout ........................................................................................................................................................................24!
Forgot password ....................................................................................................................................................................25!
Drive letter conflict (Windows operating systems).......................................................................................................26!
Error messages ......................................................................................................................................................................27!
ABOUT THIS MANUAL
This user manual applies to the DataTraveler®4000 (referred to simply as DT4000 from this
point forward) based on the factory image with no implemented customisations.

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System requirements
PC platform
•Pentium III processor or equivalent (or
faster)
•15MB free disk space
•USB 2.0
•Two consecutive drive letters after the
last physical drive*
Supported PC operating systems
•Windows®7
•Windows®Vista SP1, SP2
•Windows®XP SP2, SP3
Mac platform
•15MB free disk space
•USB 2.0
Supported operating systems
•Mac OS X 10.5.x -10.7x
Recommendations
To ensure there is ample power provided to the DT4000 device, insert it directly into a USB
port on your notebook or desktop, as seen in Figure 1.1. Avoid connecting the DT4000 to any
peripheral device(s) that may feature a USB port, such as a keyboard or USB-powered hub, as
seen in Figure 1.2.
Figure 1.1 – Recommended usage
Figure 1.2 – Not recommended
*Note: See ‘Drive Letter Conflict’ on page 26.
Setup (Windows environment)

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1. Insert the DT4000 into an available USB port on
your notebook or desktop and wait for Windows
to detect it.
•Windows XP users will receive a ‘Found New
Hardware’ notification as seen in Figure 2.1.
•Windows Vista/7 users will receive a device
driver notification as seen in Figure 2.2.
Once the new hardware detection is complete,
Windows will prompt you to begin the initialisation
process.
•Windows XP users can skip step 2 and go to
page 5 – Device initialisation.
•Windows Vista/7 users will see an AutoPlay
window similar to the one in Figure 2.3.
2. Select the option ‘Run DT4000_Launcher.exe’.
If Windows does not AutoPlay, simply browse to the
CD-ROM partition (Figure 2.4) and manually execute
the DT4000_Launcher program. This will also start
the initialisation process.
Figure 2.4 – DT4000 contents
Figure 2.1 – Found New Hardware
(Windows XP)
Figure 2.2 – Device driver installation
(Windows Vista/7)
Figure 2.3 – AutoPlay window
(Windows Vista/7)
(Note: Menu options in the AutoPlay
window may vary depending on what
programs are currently installed on
your computer.AutoRun will start the
initialisation process automatically.)
Device initialisation (Windows environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 3.1).

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Figure 3.1 – Language selection
2. Review the licence agreement and click ‘Next’ (Figure 3.2). (Note: You must accept the
licence agreement before continuing; otherwise the ‘Next’ button will remain disabled).
Figure 3.2 – Licence agreement
3. Create a password to protect your data on the DT4000. Enter it in the ‘Password’ field,
then re-enter it in the ‘Password Confirmation’ field, as seen below in Figure 3.3. The

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password you create must meet the following criteria before the initialisation process will
allow you to continue:
1. Passwords must contain 8 characters or more (up to 16 characters).
2. Passwords must contain three (3) of the following:
- UPPER CASE, lower case, numeric and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be
useful in providing a clue as to what the password is, should the password ever be
forgotten. (Note: The hint CANNOT be an exact match to the password.)
Figure 3.3 – Password setup

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4. Enter your contact information in the text boxes provided (see Figure 3.4). (Note: The
information you enter in these fields may NOT contain the password string you created in
Step 3. However, these fields are optional and can be left blank, if so desired).
•The ‘Name’ field may contain up to 32 characters, but cannot contain the
exact password.
•The ‘Company’ field may contain up to 32 characters, but cannot contain
the exact password.
•The ‘Details’ field may contain up to 156 characters, but cannot contain
the exact password.
Figure 3.4 – Contact information
5. Click ‘Finish’ to complete the device initialisation process.

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The DT4000 will now format the secure data partition (Figure 3.5) and notify you when it is
complete (Figure 3.6).
Note: If operating under Windows XP in Non-Admin mode, the ‘Format’ routine
can take up to a minute.*
6. Click ‘OK’ to continue.
Figure 3.5 – Formatting DT4000
Figure 3.6 – Format Complete
Initialisation complete.
*Note: Times may vary based on system hardware and the capacity of the DT4000 drive.
Device usage (Windows environment)

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Once the DT4000 has been initialised, you can
access the secure data partition and use the
device options by logging in to the device with
your password. To do so, follow these steps:
1. Insert the DT4000 into a USB port on your
notebook or desktop and enter your
password (see Figure 4.1).
•Once you’ve typed your password,
click the ‘Login’ button to continue.
•If the correct password is entered, the
DT4000 will unlock and you can begin
using the device.
Figure 4.1 – Login window
•If an incorrect password is entered, an error message will appear just below the ‘Hint’
field, indicating a login failure.
(NOTE: During the login process, if a bad password is entered, you will be given another
opportunity to enter the correct password; however, there is a built-in security feature that
tracks the number of failed login attempts*. If this number reaches the pre-configured value of
10 failed attempts, the DT4000 will lock and require a device format of the secure data partition
prior to its next use. THIS MEANS THAT ALL DATA STORED ON THE DT4000 WILL BE
LOST. For more details on this feature, see ‘Device Lockout’ on page 24).
2. You may unlock the secure data partition in read-only mode, sometimes referred to as
“write-protect mode”, by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging
into the device. Once authenticated under read-only, you will be allowed to open or view
content on the DT4000, but not update, change or erase content while in this mode. (Note:
Read-only mode will also prevent the format option from appearing in the DT4000 menu
that later appears on page 10).
If you are currently logged in under read-only mode and wish to unlock the device with full
read/write access to the secure data partition, you must shut down the DT4000 (see page 11)
and log back in, leaving the ‘Read-Only Mode’ checkbox deselected during authentication.
* Once you authenticate to the device successfully, the failed login counter will be reset.
Device options (Windows environment)

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While you are logged in to the device, a ‘DT4000’ icon is shown in the right-hand corner of the
Windows taskbar (Figure 5.1). (Note: Windows 7 users will need to click on the Up arrow in
the taskbar to access the ‘DT4000’ icon (Figure 5.2).
Clicking once on the DT4000 icon will display the following menu:
Figure 5.1 – DT4000 icon in Taskbar
Figure 5.2 – DT4000 icon in Taskbar
(Windows 7 users)
DT4000 settings
•Allows you to change your password and/or hint (Figure 5.3)
•Allows you to add/view/change your contact information (Figure 5.4)
•Allows you to change your current language selection (Figure 5.5)
(Note: For security purposes, your current DT4000 password is required to update and/or
modify any of these settings).
Figure 5.3
Change password
Figure 5.4
Contact information
Figure 5.5
Select language

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Browse DT4000
•Allows you to browse the contents of the secure data partition while you are logged in.
Format DT4000*
•Allows you to format the secure data partition
(warning: all data will be erased). (Figure 5.6)
Online support (requires Internet access)
•Opens your Internet browser and navigates to
http://www.kingston.com/support/ where you
can access additional support information
Figure 5.6 – Format warning
About DT4000
•Provides specific details about the DT4000,
including Application and Firmware version
information (Figure 5.7).
Shut down DT4000
•Properly shuts down the DT4000, allowing you
to remove it from your system safely.
Figure 5.7 – About DT4000
*Note: Your current DT4000 password is required in Windows Vista and Windows 7
-Windows section complete-
Setup (Mac environment)

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DataTraveler®4000
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Insert the DT4000 into an available USB port on your notebook or
desktop and wait for the Mac operating system to detect it. When it
does, you will see a DT4000 volume appear on the desktop, as seen in
Figure 6.1.
1. Double-click the DT4000 CD-ROM icon.
2. Double-click the Mac folder found in the window displayed in
Figure 6.2.
Figure 6.1 – DT4000
3. Double-click the DT4000 application icon found in the window
displayed in Figure 6.3. This will start the initialisation process.
Figure 6.2 – DT4000 contents
Figure 6.3 – DT4000 application
Device initialisation (Mac environment)

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1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 7.1).
Figure 7.1 – Language selection
2. Review the licence agreement and click ‘Next’ (Figure 7.2). (Note: You must accept the
licence agreement before continuing; otherwise the ‘Next’ button will remain disabled.)
Figure 7.2 – Licence agreement

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3. Create a password to protect your data on the DT4000. Enter it in the ‘Password’ field,
then re-enter it in the ‘Password Confirmation’ field, as seen below in Figure 7.3. The
password you create must meet the following criteria before the initialisation process will
allow you to continue:
1. Passwords must contain 8 characters or more (up to 16 characters).
2. Passwords must contain three (3) of the following:
- UPPER CASE, lower case, numeric and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be
useful in providing a clue as to what the password is, should the password ever be
forgotten. (Note: The hint CANNOT be an exact match to the password.)
Figure 7.3 – Password setup

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4. Enter your contact information in the text boxes provided (see Figure 7.4). (Note: The
information you enter in these fields may NOT contain the password string you created in
Step 3. However, these fields are optional and can be left blank, if so desired.)
•The ‘Name’ field may contain up to 32 characters, but cannot contain the
exact password.
•The ‘Company’ field may contain up to 32 characters, but cannot contain
the exact password.
•The ‘Details’ field may contain up to 156 characters, but cannot contain
the exact password.
Figure 7.4 – Contact information
5. Click ‘Finish’ to complete the device initialisation process.

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The DT4000 will now format the secure data partition (Figure 7.5) and notify you when it is
complete (Figure 7.6).
6. Click ‘OK’ to continue.
Figure 7.5 – Formatting DT4000
Figure 7.6 – Format Complete
Initialisation complete.
Device usage (Mac environment)

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DataTraveler®4000
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Once the DT4000 has been initialised, you can
access the secure data partition and use the
device options by logging in to the device with
your password. To do so, follow these steps:
1. Insert the DT4000 into a USB port on your
notebook or desktop and enter your
password (see Figure 8.1).
2. Once you’ve typed your password, click the
‘Login’ button to continue.
•If the correct password is entered, the
DT4000 will unlock and you can begin
using the device.
•If an incorrect password is entered, an
error message will appear just below
the ‘Hint’ field, indicating a login
failure (see Figure 8.2).
Figure 8.1 – Login window
(NOTE: During the login process, if a bad password is entered, you will be given another
opportunity to enter the correct password; however, there is a built-in security feature that
tracks the number of failed login attempts*. If this number reaches the pre-configured value of
10 failed attempts, the DT4000 will lock and require a device format of the secure data partition
prior to its next use. THIS MEANS THAT ALL DATA STORED ON THE DT4000 WILL BE
LOST. For more details on this feature, see ‘Device Lockout’ on page 24).
3. You may unlock the secure data partition in read-only mode, sometimes referred to as
“write-protect mode”, by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging
into the device. Once authenticated under read-only, you will be allowed to open or view
content on the DT4000, but not update, change or erase content while in this mode. (Note:
Read-only mode will also prevent the format option from appearing in the DT4000 menu
that appears on page 10.)
If you are currently logged in under read-only mode and wish to unlock the device with full
read/write access to the secure data partition, you must shut down the DT4000 and log back in,
leaving the ‘Read-Only Mode’ checkbox deselected prior to login.
* Once you authenticate to the device successfully, the failed login counter will reset.
Device options (Mac environment)

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While you are logged into the device, a ‘DT4000_Launcher’ icon is shown in the Mac OS X
Dock as seen in Figure 9.1 below:
Figure 9.1 – DT4000 icon in Mac OS X Dock
Holding down the ‘Control’ key on your keyboard and clicking once
on the ‘DT4000_Launcher’ icon will display the menu shown in
Figure 9.2 to the right.
DT4000 settings
•Allows you to change your password and/or hint (Figure 9.3)
•Allows you to add/view/change your contact information
(Figure 9.4)
•Allows you to change your language preference (Figure 9.5)
Figure 9.2
DT4000 options
Figure 9.3
Change password
Figure 9.4
Contact information
Figure 9.5
Select language
(Note: For security purposes, your current DT4000 password is required to update and/or
modify any of these settings).

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Browse DT4000
•Allows you to browse the contents of the secure data partition while you are logged in.
Format DT4000
•Allows you to format the secure data partition
(warning: all data will be erased). (Figure 9.6)
Online support (requires Internet access)
•Opens your Internet browser and navigates to
http://www.kingston.com/support/ where you
can access additional support information
Figure 9.6 – Format warning
About DT4000
•Provides specific details about the DT4000,
including Application and Firmware version
information (Figure 9.7).
Shut down DT4000
•Properly shuts down the DT4000, allowing you
to remove it from your system safely.
Figure 9.7 – About DT4000
-Mac section complete-