Kingston Technology Ironkey D300 User manual

User Manual
Ironkey D300
Find the language and latest documentation for your Ironkey D300 here.
Ironkey D300 Installation Guide
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IRONKEY™ D300
SECURE USB 3.0 FLASH DRIVE
User Guide

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Table of Contents
About This Manual .........................................................................................................3
System Requirements....................................................................................................3
Recommendations .........................................................................................................3
Setup (Windows Environment) .....................................................................................4
Device Initialization (Windows Environment) ..............................................................5
Device Usage (Windows Environment) ........................................................................9
Device Options (Windows Environment) ...................................................................10
Setup (Mac Environment) ............................................................................................12
Device Initialization (Mac Environment).....................................................................13
Device Usage (Mac Environment)...............................................................................17
Device Options (Mac Environment) ............................................................................18
Device Initialization (Linux Environment) ..................................................................21
Device Usage (Linux Environment) ............................................................................23
Help and Troubleshooting ...........................................................................................24
Device Lockout ....................................................................................................... 24
Reset Device ........................................................................................................... 25
Drive Letter Conflict (Windows Operating Systems) .......................................... 26
Error Messages....................................................................................................... 27

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About This Manual
This user manual covers the FIPS-Validated D300 and is based on the factory image with no implemented
customizations.
System Requirements
PC Platform
•Pentium III Processor or equivalent (or faster)
•15MB free disk space
•Available USB 2.0 / 3.0 port
•Two consecutive drive letters after the last
physical drive*
PC Operating System Support
•Windows® 10
•Windows®8, 8.1 (No RT)
•Windows®7 SP1
•Windows®Vista SP2
Mac Platform
•15MB free disk space
•USB 2.0 / 3.0
Operating System Support
•Mac OS X 10.9.x - 10.11.x
Linux Platform
•5MB free disk space
•USB 2.0 / 3.0
Operating System Support
•Linux Kernel v2.6+
Recommendations
To ensure there is ample power provided to the D300 device, insert it directly into a USB port on your notebook
or desktop, as seen in Figure 1.1.Avoid connecting the D300 to any peripheral device(s) that may feature a
USB port, such as a keyboard or USB-powered hub, as seen in Figure 1.2.
Figure 1.1 – Recommended Usage
Figure 1.2 – Not Recommended
*Note: See ‘Drive Letter Conflict’ on page 26.

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Setup (Windows Environment)
1. Insert the D300 into an available USB port on
your notebook or desktop and wait for Windows
to detect it.
•Windows users will receive a device driver
notification as seen in Figure 2.1.
Once the new hardware detection is complete,
Windows will prompt you to begin the initialization
process.
•Windows users will see an AutoPlay window
similar to the one in Figure 2.2.
2. Select the option ‘Run IronKey.exe’.
If Windows does not AutoPlay, you can browse to
the CD-ROM partition (Figure 2.3) and manually
execute the IronKey program. This will also start the
initialization process.
Figure 2.3 – D300 Contents
Figure 2.1 – Found New Hardware
Figure 2.2 – AutoPlay Window
(Note: Menu options in the AutoPlay
window may vary depending on what
programs are currently installed on
your computer.AutoRun will start the
initialization process automatically.)

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Device Initialization (Windows Environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 3.1.)
Figure 3.1 – Language Selection
2. Review the license agreement and click ‘Next’ (Figure 3.2.) (Note: You must accept the license agreement
before continuing; otherwise the ‘Next’ button will remain disabled.)
Figure 3.2 – License Agreement

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3. Create a password to protect your data on the D300. Enter it in the ‘Password’ field, then re-enter it in the
‘Password Confirmation’ field, as seen below in Figure 3.3. The password you create must meet the
following criteria before the initialization process will allow you to continue:
1. Passwords must contain 8 characters or more (up to 16 characters.)
2. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing
a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an
exact match to the password.)
Figure 3.3 – Password Setup

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4. Enter your contact information into the text boxes provided (see Figure 3.4) (Note: The information you
enter in these fields may NOT contain the password string you created in Step 3. However, these fields are
optional and can be left blank, if so desired.)
•The ‘Name’ field may contain up to 32 characters, but cannot contain the exact
password.
•The ‘Company’ field may contain up to 32 characters, but cannot contain the exact
password.
•The ‘Details’ field may contain up to 156 characters, but cannot contain the exact
password.
Figure 3.4 – Contact Information
5. Click ‘Finish’ to complete the device initialization process.

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The D300 will now format the secure data partition and notify you when it is complete (Figure 3.5.)
Note: If you are logged in using a Non-Admin role, the ‘Format’ routine can take
up to a minute.*
6. Click ‘OK’ to continue.
Initialization complete.
*Note: Times may vary based on system hardware and the capacity of the D300 drive.
Figure 3.5 - Format Complete

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Device Usage (Windows Environment)
Once the D300 has been initialized, you can
access the secure data partition and utilize the
device options by logging into the device with
your password. To do so, follow these steps:
1. Insert the D300 into a USB port on your
notebook or desktop and enter your
password (see Figure 4.1.)
•Once you’ve typed your password,
click the ‘Login’ button to continue.
•If the correct password is entered, the
D300 will unlock and you can begin
using the device.
Figure 4.1 – Login Window
•If an incorrect password is entered, an error message will appear just below the ‘Hint’
field, indicating a login failure.
(NOTE: During the login process, if a bad password is entered, you will be given another opportunity to enter
the correct password; however, there is a built-in security feature that tracks the number of failed login
attempts*. If this number reaches the pre-configured value of 10 failed attempts, the D300 will lock and
require a device format of the secure data partition prior to next use. THIS MEANS THAT ALL DATA
STORED ON THE D300 WILL BE ERASED. For more details on this feature, see ‘Device Lockout’ on page
24.)
2. You may unlock the secure data partition in read-only mode, sometimes referred to as “write-protect mode”,
by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging into the device. Once authenticated
under read-only, you will be allowed to open or view content on the D300, but not update, change, or erase
content while in this mode. (Note: Read-only mode will also prevent the format option from appearing in the
D300 menu that later appears on page 10.)
If you are currently logged in under read-only mode and wish to unlock the device with full read/write access to
the secure data partition, you must shutdown D300 (see page 11) and log back in, leaving the ‘Read-Only
Mode’ checkbox unchecked during authentication.
* Once you authenticate to the device successfully, the failed login counter will be reset.

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Device Options (Windows Environment)
While you are logged into the device, there will be a ‘D300’ icon located in the right-hand corner of the
Windows taskbar (Figure 5.1.) (Note: Windows 7 users will need to click on the up-arrow button in the
taskbar in order to access the ‘D300’ icon (Figure 5.2.)
Clicking once on the D300 icon will display the following menu:
Figure 5.1 – D300 icon in taskbar
Figure 5.2 – D300 icon in taskbar
D300 Settings
•Allows you to change your password and/or hint (Figure 5.3)
•Allows you to add/view/change your contact information (Figure 5.4)
•Allows you to change your current language selection (Figure 5.5)
(Note: For security purposes, your current D300 password is required to update and/or modify any of these
settings.)
Figure 5.3
Change Password
Figure 5.4
Contact Information
Figure 5.5
Select Language

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Browse D300
•Allows you to browse the contents of the secure data partition while you are logged in
Format D300*
•Allows you to format the secure data partition
(Warning: All data will be erased.) (Figure 5.6)
Online Support (Requires Internet access)
•Opens your Internet browser and navigates to
http://www.kingston.com/support/ where you
can access additional support information
Figure 5.6 – Format Warning
About D300
•Provides specific details about the D300,
including Application and Firmware version
information (Figure 5.7)
Shutdown D300
•Properly shuts down the D300, allowing you to
safely remove it from your system
Figure 5.7 – About D300
*Note: Your current D300 password is required in Windows Operating Systems
-Windows Section Complete-

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Setup (Mac Environment)
Insert the D300 into an available USB port on your notebook or desktop
and wait for the Mac operating system to detect it. When it does, you
will see a IRONKEY volume appear on the desktop, as seen in Figure
6.1.
1. Double-click the IRONKEY CD-ROM icon.
2. Double-click the Mac folder found in the window displayed in
Figure 6.2.
Figure 6.1 – IRONKEY
3. Double-click the D300 application icon found in the window displayed in
Figure 6.3.This will start the initialization process.
Figure 6.2 – D300 Contents
Figure 6.3 – D300 Application

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Device Initialization (Mac Environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 7.1.)
Figure 7.1 – Language Selection
2. Review the license agreement and click ‘Next’ (Figure 7.2.) (Note: You must accept the license agreement
before continuing; otherwise the ‘Next’ button will remain disabled.)
Figure 7.2 – License Agreement

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3. Create a password to protect your data on the D300. Enter it in the ‘Password’ field, then re-enter it in the
‘Password Confirmation’ field, as seen below in Figure 7.3. The password you create must meet the
following criteria before the initialization process will allow you to continue:
1. Passwords must contain 8 characters or more (up to 16 characters.)
2. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing
a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an
exact match to the password.)
Figure 7.3 – Password Setup

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4. Enter your contact information into the text boxes provided (see Figure 7.4) (Note: The information you
enter in these fields may NOT contain the password string you created in Step 3. However, these fields are
optional and can be left blank, if so desired.)
•The ‘Name’ field may contain up to 32 characters, but cannot contain the exact
password.
•The ‘Company’ field may contain up to 32 characters, but cannot contain the exact
password.
•The ‘Details’ field may contain up to 156 characters, but cannot contain the exact
password.
Figure 7.4 – Contact Information
5. Click ‘Finish’ to continue the device initialization process.

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The D300 will now format the secure data partition and notify you when it is complete (Figure 7.5.)
6. Click ‘OK’ to continue.
Figure 7.5 – Format Complete
Initialization complete.

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Device Usage (Mac Environment)
Once the D300 has been initialized, you can
access the secure data partition and utilize the
device options by logging into the device with
your password. To do so, follow these steps:
1. Insert the D300 into a USB port on your
notebook or desktop and Run the IronKey
D300 App that's in the Mac folder, then
enter your password (see Figure 8.1.)
2. Once you’ve typed your password, click the
‘Login’ button to continue.
•If the correct password is entered, the
D300 will unlock and you can begin
using the device.
•If an incorrect password is entered, an
error message will appear just below
the ‘Hint’ field, indicating a login
failure
Figure 8.1 – Login Window
(NOTE: During the login process, if a bad password is entered, you will be given another opportunity to enter
the correct password; however, there is a built-in security feature that tracks the number of failed login
attempts*. If this number reaches the pre-configured value of 10 failed attempts, the D300 will lock and
require a device format of the secure data partition prior to next use. THIS MEANS THAT ALL DATA
STORED ON THE D300 WILL BE ERASED. For more details on this feature, see ‘Device Lockout’ on page
24.)
3. You may unlock the secure data partition in read-only mode, sometimes referred to as “write-protect mode”,
by selecting the checkbox labeled ‘Read-Only Mode’ prior to logging into the device. Once authenticated
under read-only, you will be allowed to open or view content on the D300, but not update, change, or erase
content while in this mode. (Note: Read-only mode will also prevent the format option from appearing in the
D300 menu that appears on page 10.)
If you are currently logged in under read-only mode and wish to unlock the device with full read/write access to
the secure data partition, you must shutdown D300 and log back in, leaving the ‘Read-Only Mode’ checkbox
unchecked prior to login.
* Once you authenticate to the device successfully, the failed login counter will reset.

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Device Options (Mac Environment)
While you are logged into the device, there will be a ‘IronKey D300’ icon located in the Mac OS X Dock as
seen in Figure 9.1 below:
Figure 9.1 – D300 Icon In Mac OS X Dock
Holding down the ‘control’ key on your keyboard and clicking once
on the ‘IronKey D300’ icon will display the menu shown in Figure
9.2 to the right.
D300 Settings
•Allows you to change your password and/or hint (Figure 9.3)
•Allows you to add/view/change your contact information
(Figure 9.4)
•Allows you to change your language preference (Figure 9.5)
Figure 9.2
D300 Options
Figure 9.3
Change Password
Figure 9.4
Contact Information
Figure 9.5
Select Language
(Note: For security purposes, your current D300 password is required to update and/or modify any of these
settings.)

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Browse D300
•Allows you to browse the contents of the secure data partition while you are logged in
Format D300
•Allows you to format the secure data partition
(Warning: All data will be erased.) (Figure 9.6)
Online Support (Requires Internet access)
•Opens your Internet browser and navigates to
http://www.kingston.com/support/ where you
can access additional support information
Figure 9.6 – Format Warning
About D300
•Provides specific details about the D300,
including Application and Firmware version
information (Figure 9.7)
Shutdown D300
•Properly shuts down the D300, allowing you to
safely remove it from your system
Figure 9.7 – About D300
-Mac Section Complete-