KitchenAid KSB540WH0 User manual

© 8/2006 KitchenAid 8212414
Midline Blender
Service Manual
MODELS
KSB540WH0 (White)
KSB540ER0 (Empire Red)
KSB560WH0 (White)
KSB560ER0 (Empire Red)
KSB560OB0 (Onyx Black)
KSB560GC0 (Gloss Cinnamon)
KSB560MC0 (Metallic Chrome)
KSB560BW0 (Blue Willow)
KSB560TG0 (Tangerine)
KSB580NK0 (Nickel)
KSB580CR0 (Chrome)

2
BLENDER SERVICE MANUAL
SAFETY GUIDELINES
This Service Manual is written for the Professional Service Technician who is familiar with the KitchenAid
Blender. The following Safety Guidelines should be adhered to when servicing this product.
Service Environment
• The workplace will be dry and sanitary at all times and all units should be inspected for cleanliness
before any work is started.
• Visually inspect the unit requiring service in a well-illuminated area.
• A mild, non-abrasive dishwashing soap solution and clean towel can be used to wash any unit
requiring attention.
• The hands of the Service Technician should be clean at all times during the service procedure.
Electrical Considerations
• The work place for the stand mixer must have properly grounded AC outlets that adhere to all
Local Electrical Codes that are applicable at the time of the repair.
• The Blender Power Cord should always be inspected first before testing the Blender operation. Do
not run the Blender if the Power Cord is damaged. Replace a damaged Power Cord.
• All disassembly and assembly procedures discussed in this manual should be conducted with the
unit disconnected from power.
• Do not leave the blender unattended while running for extended periods. Always unplug the
blender immediately after conducting your tests.
Technician
• The Service Technician should wear protective eyeware at all times when conducting a repair on
the KitchenAid Blender.
• Loose fitting sweaters, shirt sleeves or bracelets should not be worn while servicing the
KitchenAid Blender.
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.

3
BLENDER SERVICE MANUAL
BLENDER REPAIR MANUAL
SUBJECT PAGE
SAFETY GUIDELINES: ................................................................................................................................. 2
PRODUCT FEATURES:................................................................................................................................ 4
PRELIMINARY INSPECTION OF BLENDER: .............................................................................................. 4
OPERATING THE KITCHENAID BLENDER:................................................................................................ 5
BLENDER SERVICE PROCEDURES:.......................................................................................................... 6
MODEL AND SERIAL NUMBERS:................................................................................................................ 9
PARTS LIST: ............................................................................................................................................... 10
FOREWORD:
The KitchenAid Blender is a high-quality appliance. All KitchenAid Blenders are well designed and built.
Normally they will give continual use year-after-year without service attention. Records have been
maintained over a period of years to determine and correct, through improved design, any troubles that
might possibly develop. An effort has been made in preparation of this manual to cover all service issues.

BLENDER SERVICE MANUAL
4
PRODUCT FEATURES
The following are some of the KitchenAid Blender's
unique product features:
•Power Cord Storage: The Power Cord can be
stored conveniently in the Blender Power Base.
•Clean Touch Control Panel: The Electronic
Control Panel Pad features smooth styling to
ensure easy cleanup.
•Step Start Feature: The Step Start feature
automatically starts the Blender at a lower speed
to prevent splattering, then quickly increases to
the selected speed for optimum performance.
•Stainless Steel Blade: A new and improved
mixing blade assembly assures complete and
efficient processing of a variety of foods.
•Press On or Snap In Lid: The Blender Lid
features a removable center ingredient cap (2-oz.
capacity) for adding ingredients while blending.
•Polycarbonate Jar: 56-oz., one piece
polycarbonate jar resists shattering, scratching
and staining. Handle features soft inner grip for
firm, comfortable, no-slip control.
The Key components of the KitchenAid Blender.
Figure 1
PRELIMINARY INSPECTION OF
BLENDER
Before servicing the Blender, the following
inspection should be performed. All service should
be performed on a clean, dry surface with good
illumination.
1. Lid and Ingredient Cap: Place the Lid on top
of the Jar and push securely on the Jar with the
ingredient cap in place.
2. Jar Assembly: Inspect the Blades. Make sure
that the Blades are intact and that the seals are
in place and in good condition. Make sure that
the base of the Jar is solidly attached to the
Power Base.
POWER
BASE
POWER
CLEAN
TOUCH
CORD
STORES
IN
POWER
BASE
PAD
PRESS ON
OR SNAP IN
LID
INGREDIENT
CAP
POLYCARBONATE

5
BLENDER SERVICE MANUAL
3. Power Base: Inspect the Blender Power Base.
Make sure the Coupling at the end of the Motor
Shaft moves freely. Make sure the four Rubber
Feet are level.
Make sure that all of the Base assembly screws
under the Rubber Feet are intact and secure.
4. Clean Touch Pad: Make sure the Blender’s
Clean Touch Pad is clean and not distorted.
5. Power Cord (Stored in Base): Before any
operation of the Blender is performed, check
the Power Cord for cuts or tears.
If any damage to the Power Cord is found,
replace the entire Power Cord before attempting
operation.
The KitchenAid Blender is designed so the
Power Cord can be stored in the Base of the
unit.
Figure 2
You are now ready to check the operation of the
Blender. Plug the Power Cord into a grounded AC
Outlet.
OPERATING THE KITCHENAID
BLENDER
The KitchenAid Blender will operate in two different
operating modes: Continuous Mode and Pulse
Mode.
Continuous Operation: Continuous operation of
the Blender is accomplished by pushing a MODE
pad on the Blender’s Control Panel.
Place one of your hands on top of the Jar lid and
press one of the speed pads with your other hand.
NOTE: A short delay reaching the selected
speed is normal due to the Step Start
feature. The Blender should run and
an Indicator Light for the selected
speed will come on.
You can check all the speeds by pressing either a
higher or lower speed, without stopping the Motor.
To turn the Blender off, press the “OFF” pad. The
“OFF” pad will stop any speed and deactivate the
Blender at the same time.
Always deactivate the Blender by pressing the
“OFF” pad and unplugging the Power Cord before
removing the Blender Jar.
Pulse Operation: Activate the “Pulse At Any
Speed” feature by pressing the “PULSE MODE”
pad. You will hear a click, and the Indicator Light
above the pad will blink, indicating that the Blender
is activated.
Place one of your hands on top of the Jar lid and
press one of the desired speed pads with your
other hand for the desired Pulse time.
NOTE: A short delay reaching the selected
speed is normal due to the Step Start
feature.
To turn the Pulse feature off, just press the “OFF”
pad. The Blender is now ready for Continuous
Operation.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Failure to follow these instructions can result in
death, fire, or electrical shock.
Do not use an extension cord.
Do not use an adapter.
Do not remove ground prong.

BLENDER SERVICE MANUAL
6
BLENDER SERVICE
PROCEDURES
Safety: Before starting any service procedure,
review the Safety Guidelines in the front of this
manual.
Perform any Blender disassembly on a clean
surface and provide a cushion for the Power Base
to avoid scratching the surface of the product.
Unplug blender or disconnect power before servicing.
Power Base Access: To access the Power Base,
remove the four Rubber Feet at the bottom of the
Power Base. Then remove the four Phillips head
screws with a clean, medium-sized Phillips
screwdriver.
Figure 3
If any of the Rubber Feet are heavily soiled or
cracked, you should replace all four of them.
When replacing or installing the Rubber Feet, make
sure that they are all inserted equally into the Base
so that the Blender will sit level on the work
surface.
Power Cord Replacement: Always be sure to
inspect the condition of the Blender’s Power Cord
before running the unit.
Replace the Power Cord when heavily soiled, cut
or damaged in any way.
Once the four screws at the bottom of the Power
Base are removed, the top and bottom of the Base
can be easily separated for Power Cord and
component inspection.
Figure 4
Note the orientation of the Power Cord in the top
and bottom parts of the Base so that the proper
orientation can be repeated when installing the new
Cord assembly.
The Power Cord AC leads are contained within a
black clip that can be removed from the Electronic
Speed Control Board with needle nose pliers.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.

7
BLENDER SERVICE MANUAL
Remove the Ground Screw with a Phillips
screwdriver.
s
Figure 5
Always note the orientation of the Power Cord
before removing it for replacement.
Remove the original Power Cord by routing the
Power Cord back through the opening in the
bottom of the Power Base.
Figure 6
Before installing the new Power Cord, remove any
soil from the bottom of the Power Base using a mild
dishwashing soap.
If the Power Base is contaminated or stained,
replace the Base.
Electronic Speed Control Board Replacement:
The unit’s Electronic Speed Control Board can
easily be replaced by first disconnecting the AC
contacts of the Power Cord (black clip) from the
Control Board using needle nose pliers.
Next, disconnect the Motor Leads (white clip) and
the Hall Effect Sensor (5-speed models only) three
conductor ribbon cable from the Control Board with
needle nose pliers. 3-speed models do not have
Hall Effect Sensor.
v
Figure 7
Insert a flathead screwdriver along side of entire
Control Board to dislodge it from housing.
Replacement Control Board snaps into housing.
Phillips
Screw
Black
Clip
Motor
Leads
Hall
Effect
Sensor

BLENDER SERVICE MANUAL
8
Coupler Replacement: The Coupler at the top of
the unit's Power Base assembly can be removed
by using a flat blade screwdriver and a large pair of
pliers. Place the screwdriver in the slot of the motor
shaft. Hold the Coupler with the pliers. Turn the
shaft CLOCKWISE to remove the Coupler.
The Coupler is threaded in a left-hand manner on
the end of the motor shaft. To install a new
Coupler, you will use a counterclockwise rotation.
Protect the new Coupler when installing by placing
tape over the jaws of the pliers.
Figure 8
Motor Replacement: After the Coupler has been
removed and the Motor Leads have been
disconnected from the Electronic Speed Control,
the Motor can be removed from the Power Base.
The Motor is held in place by two Phillips screws
that secure the Motor to the top of the Power Base.
Figure 9
Use large pliers to hold the coupler, then turn the
Motor Shaft with a flat blade screwdriver
CLOCKWISE to remove the coupler from the Motor
Shaft.
Hall Effect Sensor - 5 Speed Models Only: The
various Speeds of the KitchenAid Blender are
maintained under varying load conditions with a
Hall Effect Sensor, located at the bottom of the
Motor.
The Hall Effect Sensor connects to the Control
Board through the Ribbon Cable.
Figure 10
Coupler
Phillips
Screws

9
BLENDER SERVICE MANUAL
Final Inspection: Always test the unit for proper
operation after you have completed a service
procedure.
Always check the Blender for the presence of soil
from earlier food preparation and clean it before
repackaging.
The Blender Power Base and Lid can be cleaned
with a mild soap solution applied to a damp cloth
and wiped dry with a soft towel.
The Blender Jar can easily be cleaned by placing it
in an automatic dishwasher.
You can also fill the Jar half full of warm water and
add a few drops of liquid dishwasher detergent.
Cover the Jar and blend the mixture in the “STIR”
position for 10 - 20 seconds. Shut the Blender off
and unplug the unit from the AC outlet.
Rinse the Blender Jar with clean water and dry with
a clean towel.
MODEL AND SERIAL NUMBERS
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Failure to follow these instructions can result in
death, fire, or electrical shock.
Do not use an extension cord.
Do not use an adapter.
Do not remove ground prong.
KSB 560 ER 0
MANUFACTURER
K = KitchenAid
KITCHENAID MODEL NUMBER DESIGNATIONS
PRODUCT GROUP
SB = Standard Blender
MODEL SERIES
MODEL NUMBER
ENGINEERING CHANGE (0, 1, 2, 3, ETC.)
COLOR CODE
WH = White TG = Tangerine
ER = Empire Red BW = Blue Willow
OB = Onyx Black CR = Chrome
GC = Gloss Cinnamon NK = Nickel
MC = Metallic Chrome
WS25 XXXXX
MANUFACTURING SITE
W = Greenville
KITCHENAID SERIAL NUMBER DESIGNATIONS
YEAR OF PRODUCTION
P = 2003R = 2004 S= 2005
WEEK OF PRODUCTION
SERIAL NUMBER
PRODUCT SEQUENCE NUMBER

BLENDER SERVICE MANUAL
10
PARTS LIST
Unit Parts
For Variations of Model KSB560
Item
No.
Part
No. Description
1 Literature Parts
9709225 Use & Care Guide
8212258 Repair Parts List
2 Upper Housing
9708896 White
9709259 Empire Red
9709226 Onyx Black
9709552 Gloss Cinnamon
9709495 Metallic Chrome
9709558 Blue Willow
9709496 Tangerine
3 303921 Screw
4 Control Assembly (Includes Overlay)
9708845 Silver
9709339 Black
5 9709366 Motor Seal
6 9708887 Motor, 120V, 5sp
7 9708914 Drive Coupling
8Base
9708937 Black
9708890 White
9709256 Red
9709553 Gloss Cinnamon
9709502 Metallic Chrome
9709559 Blue Willow
9709503 Tangerine
9 8533931 Screw
10 Rubber Foot
9708927 Grey
9708913 White
11 Power Cord
9708928 Black
9708917 White
12 9708916 Nameplate

11
BLENDER SERVICE MANUAL
Attachment Parts
For Variations of Model KSB560
Item
No.
Part
No. Description
1 Lid Assembly (Includes Cap)
9709363 Onyx Black
2 9708904 Jar Assembly (Includes Blade
Assembly)

KitchenAid Countertop Appliances
St. Joseph, Michigan 49085 U.S.A.
® Registered Trademark/™ Trademark of Kitchen Aid, U.S.A. Printed in U.S.A. 6/07
FOR THE WAY IT’S MADE.™