Klemsan Klecard User manual

User Guide

Thank you for purchasing the Klecard Thermal Transfer Printing System.
Klecard is the perfect all-in-one solution for producing professional looking
electrical marking labels. A wide variety of products are available
in our range, suitable to mark terminals, cables, wires, push buttons and
any other component inside and outside the cabinets.
Operation is simple and fast once a job has been created with our
dedicated labeling software Klemark Pro.
To begin using your Klecard, please read this manual carefully.
This User Guide is a complete step-by-step guide to quickly and easily create
all your markers with your new printer.
Dear customer
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User Guide

Klemsan reserves the right to make improvements to the
equipment and software described in this document at
any time without any prior notice. Klemsan reserves the
right to revise this publication and to make changes
from time to time in the content hereof without obligation
of Klemsan to notify any person or organization of such
revisions or changes.
This document may contain links to web sites that
were current at the time of publication, but may have
moved or become inactive since. This document may
contain links to sites on the Internet that are owned
and operated by third parties.
Klemsan is not responsible for the content of any such
third-party site.
Corporate Headquarters:
Service Address:
© 2019, Klemsan
Trademark Acknowledgments:
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
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User Guide
KIZILÜZÜM MAHALLESİ KEMALPAŞA
KIZILÜZÜM CADDESİ NO:15
35730 KEMALPAŞA İZMİR/TURKIYE
T: [phone]
F: [phone]
www.klemsan.com.tr
KIZILÜZÜM MAHALLESİ KEMALPAŞA
KIZILÜZÜM CADDESİ NO:15
35730 KEMALPAŞA İZMİR/TURKIYE
T: [phone]
F: [phone]
www.klemsan.com.tr

Support information
Important!
Register your Klecard printer online.
When you contact Klecard Support Services,
please provide:
• Unit serial number and software version.
• Functional and technical description of the problem.
• Exact error message shown on the display
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User Guide

5
User Guide
Contents
Klecard specifications
Unpacking and inspection
Choosing a good location
Introduction to Klecard
Identify the parts of the printer
Human interface
Control panel
Back of the printer
Sensors of the Klecard
Operate the Klecard printer
Powering the printer
Loading the plates and the media
Setting the intensity
Setting the ribbon sensor
Maintain the Klecard
Changing the ribbon
Troubleshooting
Safety information
Warranty
6
7
7
8
9
9
10
11
12
13
14
15-16
17
18
19-20
21-23
24-25
26-27
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Quality
Technology
300 x 600 dpi
Thermal transfer
Up to 1 inch per second
+5°C +57°C
30% to 85% without condensation
105 mm
105 x 140 mm max
USB 2.0
100-240 VAC
300 mt resin ribbon
CE
CEI 16-7, EN 60950-1, EN 61010-1, EN 60464-2
393 (l) x 230 (w) x 244 (h) mm
10,0 Kg
Windows 7, Windows 8, Windows 10
Bitmaps, barcodes, vectors and text
Ribbon saving algorithm
Bulit-in printhead monitoring
Automatic printhead temperature detection
Built-in diagnostic tests
2 button, 2 x 16-digit LCD Display
Speed
Temperature*
Relative humidity
Printable width
Printable area
Connection
Voltage
Ink
Certification
Print resistance
Dimensions
Weight
Driver
Graphics
Other
Human interface
Specifications
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User Guide
*See page 12 for recommended conditions

Choosing a Good Location
Place the Klecard in a location with adequate air circulation to prevent internal heat build up.
You will need at least 20 cm of front space to fully open the tray.
Do not place the Klecard near heat sources such as radiators or air ducts, or in a place subject
to direct sunlight, excessive dust, mechanical vibration or shock.
Due to the low noise emitted during operations, Klecard can be placed in your workshop and
on your desk in the office as well.
While unpacking your Klecard, inspect the carton to ensure that no damage has occurred during
shipping. Make sure that all supplied accessories are included with your unit.
The following items should be included:
• Klecard printer
• Resin black ribbon
• Cardboard core for ribbon (2x) (one installed)
• Plate for terminal block tags
• Plate for cable markers
• Plate for flat media
• Power supply
• Power cord
• USB Cable
• CD with User Guide
Save the carton and packing materials. They will come in handy later if you ever need to
transport the Klecard and/or any of its parts and accessories.
Unpacking and Inspection.
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User Guide
After connecting the Klecard (see page 13)
you will find already installed the following
parts:
• Black resin ribbon
• Cardboard core
• Plate for terminal block marker cards
Additionally, one terminal block marker card already
printed is placed on the plate.
This card shows the factory test made during the production of the Klecard.

Introduction to Klecard
This manual provides the information needed to set up, install, and operate the Klecard
printer and to identify the parts.
Operating system requirements
The Klecard is compatible with Windows 7, Windows 8 and Windows 10 OS.
It requires one USB port on your computer.
Media requirements
You must use genuine cards from Klemsan that are made with materials which have
a surface designed for thermal printing.
Plate for media
Klecard can operate only with its original positioning plates, where you can allocate
the different kind of products.
Ribbons
The Klecard printer requires ribbons designed specifically for use with the printer.
The payout ribbon core and the take up ribbon core are made with special notches
for an easy insertion on the rollers.
The ribbon are made in premium resin quality, for the best printing output on the
consumables offered by the Klemsan range.
Software
Klecard can work with Klemark Pro software. The user’s manual for the label design
software is available on www.klemsan.com.tr
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User Guide

Identify the parts of the printer
Human interface
A serial 2x16 character LCD display is present on the Klecard. The on/off push button is
used to power the printer. The Klecard has a Level VI efficiency power supply so that the
unit consumes virtually no power when off and it is energy star compliant.
A separate Operator button is used to control the tray and to access factory tests.
This button is working with the LED under firmware control; this LED is illuminated when
the tray-media sensor is detecting media.
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User Guide
Centering pin
Front ribbon guides
Operator button
LED
ON-OFF button
Display
Drawer
Clamping Pins
Supply Roller
Take-up Roller

Operator button
LED indicator
The LED reflects conditions of the Klecard.
This button opens and closes the printer tray. With this button it is possible to make some other
choices.
When you need to stop the printing session, you can press the Operator button and the job is
deleted.
When you need to check the printhead status, by pressing the button you access to the TPH
integrity test.
Control panel
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User Guide
Printer OFF
Printer Ready
Media is placed
on the plate
The LED
is illuminated
Printer ON
No plate on the tray
Printer
is operating
and prints
your job
Exemple
of error
status
Printer ON
Plate on the tray
but no media
placed

Back of the printer
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User Guide
Nameplate
USB cable port
Power port
USB-C
(only for programming)
Nameplate
The nameplate which is sticked to
the rear frame of the Klecard contains
the main technical information and the
serial no.
Refer to this serial no for servicing.
S/N is made by 10 digits like this:
18KL-G1120
The rear view show the three ports
of the Klecard.
The left USB port is for the connection to
your pc.
The right one is the port where you
need to connect the cable of the
power supply.
The middle is reserved for programming.
Go to page 13 for connecting cables.
Model: S/N: Year:
Made in EU
100-240 Vac 50/60 Hz 1.3 A
KLECARD xKL-xxxxx 20xx
KIZILÜZÜM MAHALLESİ KEMALPAŞA
KIZILÜZÜM CADDESİ NO:15
35730 KEMALPAŞA İZMİR/TURKIYE

Sensors of the Klecard
The drawer contains a trayflex pcb on which there are placed three sensors:
1 - Plate sensor
2 - Media sensor
3 - Ribbon sensor
Because the Klecard printer works with more plates and more consumables, the
plate sensor detects the presence of the plate on the tray. This feature allows using
many different types of tags and labels.
After placing the plate, you need to place the media on it. The plates have a hole
which is obscured by media.
When the Klecard detect the media, it turns in the Ready status and it can operate
and print.
TPH Temperature sensor
There is also another important sensor in the printer, which detects the temperature
in the room where the printer is installed.
To prevent damage to the printhead and to other components inside the electronics
the Klecard should operate in the range of +15°C and 50°C.
Extra limit conditions of +5°C and +57°C are accepted. If the temperature room is
too cold or too warm, the Klecard will not operate and a message will appear on
the display. When temperature levels will get back to the accepted range, the printer
will operate again.
Media sensor
Plate sensor
Ribbon sensor
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User Guide

Use these procedures to set up your printer
Connecting the cables
USB cable port
Power port
Operate the Klecard printer
1 - Connect the USB cable to the port at the back of the printer (left side)
2 - Connect the other end of the USB cable to a USB port on your PC.
3 - Connect the power cord to the power supply external unit.
4 - Connect the power supply to the power plug at the back of the printer (right side)
5 - Plug the power cord into a suitable electrical outlet.
USB-C
(only for programming)
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User Guide
Nameplate

1. To power on the printer press the Power Button on the right side of the front panel.
The printer initializes. The display shows the name of the printer (Klecard) and
the temperature detected by the sensor placed on the printhead.
2 . Press the Operator Button on the left. The tray moves outward and the display
shows the status of the printer.
If plate or media are not installed, follow the instructions at the following page
3. To power off the printer press and hold for 2 seconds the Power Button again.
Anytime the user switches on the Klecard, a complete check of the printhead is done.
This test makes a full control of any heating element. If the printhead shows some problems
to the elements, a message will appear on the display.
1. Element down: the printhead could have some elements with non-performing status. In this
case the user does not see difference to the printing quality, but a warning message will appear
by telling that the printhead should be replaced soon.
The Klecard works anyway.
2. Broken element: the printhead has one or more elements broken. In this case the graphics
could show a white line.
The Klecard works anyway but the white line (or more than one) could
remain. In this case, the replacement of the printhead is recommended.
Powering on the printer
User Guide
14
When the printer shows the
message READY,
you can print your job
EOP retens
TPH integrity check

Loading the plates and the media
1 - To open the printer tray, press the Operator Button on the left
2 - Place one plate on the tray by using the centering pin
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User Guide
The plates of the Klecard have a unique shape which helps
you to place easily them on the tray.
Top view
Bottom view
Top view
Bottom view

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User Guide
Loading the plates and the media
3 - Place your media on the plate
Important: the terminal block marker cards fit the proper plate by placing
the clip on the bottom into the holes; the flat media have all
two holes to fit the clamping pins placed on the tray
Klecard
with terminal block
plate
Klecard
with terminal block
plate and card
placed
Klecard
with flat media
plate
Klecard
with flat media
plate and flat
consumable placed

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User Guide
Setting the intenstity, the ribbon sensor and EOP retension
The Klecard printer can operate in a large range of room temperature.
The sensor on the printhead detects the room temperature and optimizes the parameters
to a default setting level.
Despite this, you should be required to change the intensity level into the driver to get
a better printing quality output when the room is too hot or too cold.
When too hot, the ribbon could stick onto the media. This could affect the ribbon tension
and, in general, the quality level on the media.
In this case you need to reduce the intensity level.
In the opposite way, the ribbon does not stick but the darkness level of the image is poor.
This occurs also when the media are too cold even the room temperature level is acceptable.
In this case you need to increase the intensity level.
The default setting is Normal, but in the driver you can choose from eight different levels:
- VERY LIGHT
- LIGHT
- VERY CLEAR
- CLEAR
- NORMAL
- DARK
- VERY DARK
- HEAVY
In general, during a prolonged use of the printer the printhead temperature tends to increase.
So, if you print many jobs, you will probably need to reduce the intensity after a while.
You see this changing of temperature because the ribbon tries to stick on the media.
Please note that thin lines and fonts require a higher intensity (from dark to heavy). Large
areas are better with a lower intensity (Very Clear to Very Light).
Darkness control

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User Guide
Ribbon sensor control
EOP retension
The Klecard ribbon sensor detects the presence of the ribbon in the correct position before
printing.
The default condition is enabled into the driver and refers to black; for red and blue ribbon
colors you need to set the driver in Inverted mode.
After changing the sensor logic, the display on your
printer will show the status.
With Enabled choice, the display shows Klecard
-Black- when it starts, with Inverted choice,
the display will show -Color-.
If you change your choice to Disabled,
the ribbon will be not checked.
The light could influence the sensitivity of the
ribbon sensor. In case of non-detection of the
color ribbons, you need to disable the Ribbon Control.
With your Klecard you can print small or large areas on the consumables.
Larger areas could affect the ribbon tensioning, due to the thin layer of the ribbon carrier.
In this case, the ribbon should tear or wrinkle and the next print session could show some
streaks on the graphics or some missing portions.
EOP retension is an option in the driver which lets the users to advance the ribbon at the
end of each printed page. EOP is acronymous of End Of Page. It is selectable in a box in
the driver, with a range from 0 to 1000, with steps of 50.
At 0, the EOP retension is not active and printer advances the ribbon in a default condition.
Starting from 50, the ribbon advances few centimetres at the end of the printed page.
Because the graphics dimensions, the environment conditions and the media type can
influence the quality, the user has to set the EOP retension accordingly to his own job.
With this feature, the ribbon starts to print in a portion not affected by wrinkles or tears.

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User Guide
Maintain the Klecard
Cleaning the exterior
Wipe the exterior of the printer with a lint free cloth.
Cleaning the printhead
Clean the printhead at every ribbon change, or more often if streaks start appearing or
the ribbon has torn.
The printhead has heater elements formed on a ceramic board using thin-film forming
technology.
Pay careful attention during the cleaning operations.
1 - Move out the tray (if it is inside) by pressing the Operator Button
2 - Power down the printer by pressing two seconds the Power Button on the right
3 - Remove the top cover
4 - Remove the plate from the tray
The ribbon should be
out as shown.

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User Guide
Do not blow off dust on the TPH. Saliva may cause corrosion.
Do not touch the area around the heater elements with bare hands
or dirtly gloves.
Do not remove media residue or stain on the heater element line
using blades or tools. These actions may cause damage and
separation of the protection film on the printhead.
Maintain the Klecard always with power OFF!
General recommendations
Cleaning method
1 - Use soft items such as gauze and a cotton swab to clean stain or media residue on
the area around the heater elements.
Do not use reuse gauze because corrosion may occur in the electrode area.
2 - Use a small amount of absolute ethanol or IPA (isopropyl alcohol) for cleaning
Never use acid/alkaline cleaners
3 - Wipe gently in the direction of the heater element line.
Wiping direction NO