Knox STATIONVAULT User manual

STATIONVAULT™
INSTALLATION GUIDE
1601 W. DEER VALLEY ROAD, PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | OPE-SVHWDR-0560-C

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 2
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
Copyright® 2023 by the Knox Company. All rights reserved.
The Knox® Company, the Knox logo, and all other Knox Company product or service names
are registered trademarks or trademarks of the Knox Company.
THE KNOX COMPANY
1601 W. Deer Valley Road Phoenix, AZ 85027 USA
Main #: 800-552-5669
RESTRICTED RIGHTS LEGEND
U.S. GOVERNMENT RESTRICTED RIGHTS. UNPUBLISHED—RIGHTS RESERVED UNDER THE COPYRIGHT
LAWS OF THE UNITED STATES. Use, duplication, or disclosure is subject to restrictions set forth in the
FAR Section 52.227-14 Alt. III(g)(3), FAR Section 52.227-19, DFARS 252.227-7014(b), or DFARS 227.7202, as
amended from time to time
IMPORTANT INFORMATION
FCC NOTICE
This device complies with Part 15A of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Any changes or modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your
body. This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
CANADA, INDUSTRY CANADA (IC) NOTICES
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation of the device.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 3
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
RADIO FREQUENCY (RF) EXPOSURE INFORMATION
The radiated output power of this device is below the Industry Canada (IC) radio frequency exposure
limits. This device has been evaluated for and shown compliant with the IC Radio Frequency (RF) Exposure
limits. The device should be used in such a manner such that the potential for human contact during normal
operation is minimized. This device has been certified for use in Canada. Status of the listing in the Industry
Canada’s REL (Radio Equipment List) can be found at the following web address:
https://sms-sgs.ic.gc.ca/equipmentSearch/searchRadioEquipments?execution=e2s1&lang=en
Certification Number: 23479-KNOXRAS
ISEDC RADIATION EXPOSURE STATEMENT
This equipment complies with ISEDC RF radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
CANADA, AVIS D’INDUSTRIE CANADA (IC)
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas
produire de brouillage, et (2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
INFORMATIONS SUR L’EXPOSITION À LA FRÉQUENCE RADIO (FR)
La puissance rayonnée de sortie de cet appareil est inférieure aux limites d’exposition à la fréquence radio
d’Industrie Canada (IC). Cet appareil a été évalué et jugé conforme aux limites d’exposition à la fréquence
radio (FR) d’IC. Cet appareil devrait être utilisé de manière à ce que le risque de contact humain au cours
d’un fonctionnement normal soit réduit. Cet appareil est homologué pour l’utilisation au Canada. Pour
consulter l’entrée correspondant à l’appareil dans la liste d’équipement radio (NMR - Nomenclature du
matériel radio) d’Industrie Canada, rendez-vous sur :
https://sms-sgs.ic.gc.ca/equipmentSearch/searchRadioEquipments?execution=e2s1&lang=fr_CA
Numéro d’homologation: 23479-KNOXRAS
DÉCLARATION D’EXPOSITION AUX RAYONNEMENTS ISEDC
Cet appareil est conforme aux limites d’exposition de rayonnement RF ISEDC établies pour un
environnement non contrôlé. Cetémetteur ne doit pas être co-implanté oufonctionner en conjonction avec
toute autreantenne ou transmetteur. Industrial cellular router doit être installé et utiliséavec une distance
minimale de 20cm entre leradiateur & votre corps.
For patent information on this product, please visit ip.knoxbox.com

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 4
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
OVERVIEW
MECHANICAL
Weight 36 lb
Exterior Dimensions 21.4”H X 13.3”W X 11.1”D
Interior Dimensions/
Capacity 19.5”H X 10.5”W X 7.25”D - 200 five ml vials
ELECTRICAL
Temperature Range 0°C to + 45°C (32°F to 113°F)
Communication
Ethernet RJ45 Cat5e or Cat6 Ethernet cable for wired networking
WiFi Internal antenna, 2.4 GHz 802.11 b/g/n
Mini-USB Connector USB programming port
Power
Standby Power 120 mA
Peak Power 3A@12VDC
Time Clock Battery CR2450
REPAIR PARTS
91180 REPLACEMENT MAIN POWER CORD, StationVault
91181 REPLACEMENT LED LIGHT, StationVault
91182 REPLACEABLE SHELF, StationVault
91183 REPLACEMENT SHELF PIN, StationVault Pack of 6
91185 REPLACEMENT COUNTER PROTECTOR
91188 REPLACEMENT HANDLE
91167 USB 2.0 Cable A Male to Mini B Male
The Knox StationVault is designed for storage of narcotics and other valuable or controlled items in a facility.
Package contents:
• StationVault
• Three (3) acrylic shelves
• Six (6) Shelf pins
• One (1) Counter protector / base
• One (1) AC/DC power transformer with cord, barrel connector
• One (1) USB 2.0 Cable A Male to Mini B Male
• Three (3) High Strength Toggle Anchors with 1/4” 20 thread bolt (McMaster part number 97802A323)
SPECIFICATIONS:

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 5
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
GETTING STARTED
To install and activate the StationVault, the following steps are required:
1. Install the unit into its physical location
2. Make power and communication connections
3. Configure unit settings in KnoxConnect (contact your KnoxConnect administrator and see the
StationVault Admin & User Guide and/or the KnoxConnect Admin Guide for instructions - manuals are
located in KnoxConnect under the the Help and Training Tab)
a. Configure device settings in the Device screen and select a network connectivity template
b. Add users to the device - only users whose PINs have been added to the device will have access
4. Use the Knox Device Sync App on a PC and the USB 2.0 Cable A Male to Mini B Male (included) to
transfer setting into the device
5. Test access by entering a valid user PIN
SELECTING AN INSTALLATION LOCATION
The StationVault must be axed to a wall or countertop for use:
• If wall mounting, select a location that allows the unit to be secured to a wall stud using the top center
mounting hole
• If counter mounting, select a level surface (anchoring to a wall for stability is recommended)
• Confirm there is adequate space to open and close the StationVault door
• Allow a minimum of 1-inch above door, in case door removal is needed for repairs
• Provide adequate clearance as needed to open door in your specific application
• Ensure sucient clearance at the left side of the unit to make power and network connections
• Use mounting hardware appropriate for the mounting location and sucient to hold a minimum of
80 lb (lag bolts and/or toggle bolts are recommended)
• If using WiFi, locate within 130 feet of an access point
• Locate adjacent to power outlet and if using Ethernet, to the RJ45 jack. A cable raceway or conduit is
recommended to secure cables from tamper
WARNINGS:
• Do not install StationVault with door face up: Door WILL slam and may cause injury
• Installation must be conducted by an experienced installer using hardware appropriate for
the mounting surface, product weight, and use
• Unit must be mounted to prevent tipping: Failure to attach to a stable surface may result
in injury and damage to the unit and its contents

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 6
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
TOOLS AND HARDWARE
The following is required to complete installation:
• Level
• Drill with ¼” bit and ½” bit
• Up to five (5) ¼” fasteners—toggle bolts and a lag bolt with a minimum
hold strength of at least 80 lbs each are recommended for wall mounting
• Washers are recommended
• #2 Phillips screwdriver
• Screwdriver or driver bit appropriate for fastener type
• Stud finder
• Pen or pencil
THIS INSTALLATION REQUIRES TWO PEOPLE!
INSTALLING THE STATIONVAULT
PREPARING THE STATIONVAULT:
1. From the outside of the unit, drill through mounting divots on the base and/or back of the unit to
create mounting holes appropriate for your installation. Create only the thru-holes required for your
installation. Drill only in the locations provided.
Mounting options:
• Wall mounting: use three back mounting divots
• Placed on counter and secured to a wall: use three back mounting divots
• Secured to counter: use three bottom mounting divots; optional use of top center divot on back
CAUTION:
THE STATIONVAULT MUST BE SECURED TO A WALL OR COUNTERTOP TO PREVENT TIPPING.
INJURY CAN OCCUR IF INSTALLATION INSTRUCTIONS ARE NOT THOROUGHLY FOLLOWED.
READ ALL INSTALLATION INSTRUCTIONS BEFORE MOUNTING.
Toggle Bolt

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 7
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
BOTTOM VIEW BACK VIEW
Wall Mount (drywall mounting):
1. Mark the installation location and install anchors
2. Starting with the top center thru-hole, insert a lag bolt and fasten to a stud
3. Insert fasteners into the other two thru-hole locations and use heavy-duty ¼” fasteners of a length
suitable for the mounting surface with a minimum of 80 lbs holding
4. Follow instructions from the anchor hardware manufacturer on proper installation
For mounting onto metal studs, anchors with toggles are recommended for all hole locations
For mounting onto other surfaces such as concrete or cinder block, use a fastener appropriate for your
mounting surface and the device weight and use
Counter/Table Mounting:
1. Prepare the mounting surface
2. Align the mounting holes in the protective base with the holes in the mounting surface
3. If Ethernet and power connections are to the left of the
unit, route cables under the base BEFORE setting the unit
and leave enough slack to make connections
4. Set the unit on the base aligning the thru-hole and
ensure unit is level front to back
5. Install screws so that the fasteners/nuts are inside the unit
6. Open and close door to ensure it swings freely
CAUTION:
USE INSTALLATION HARDWARE SUITABLE FOR THE MOUNTING SURFACE AND WEIGHT OF
THE UNIT. DO NOT USE DRYWALL SCREWS. WALLMOUNTING STEPS REQUIRE TWO PEOPLE.
FAILURE TO FOLLOW INSTRUCTIONS CAN RESULT IN INJURY AND DAMAGE TO THE UNIT.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 8
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
Installing Shelves
Shelves are shipped with a protective cover to protect them from damage during shipping.
Remove the protective cover prior to installing shelves.
1. Start with the lowest desired shelf location
2. Using a #2 Phillips screwdriver, loosen the shelf pin screw and raise or remove the metal
shelf clamp
3. Insert the shelf pins so that the shelf will rest on the flat surface
4. Insert the shelf clamp into top of shelf pin and tighten ¼ turn
Connecting to Power
1. Connections are made on the lower left side of the unit
2. Using the provided power supply, insert the barrel
connector into the power port
Connecting to Network
The StationVault has a concealed antenna which is included in all models and an RJ45 Ethernet port. The
device must connect at least periodically to KnoxConnect to obtain firmware and PIN updates and transmit
audit history.
1. Connect the device to power
2. Follow instructions in the Knox Networking Guide to bring unit online with your 2.4GHz WiFi network
(can be found in KnoxConnect under the Help & Training tab) OR
3. If using an Ethernet connection, insert a CAT5e or CAT6 network cable into the RJ45 port and follow
instructions in the Networking Guide for implementing and Ethernet network template
Installing an Inventory Control Antenna
The StationVault is compatible with the use of inventory control antenna/readers using a standard
SMA connector.
1. Select mounting location for the antenna; the recomended locations are on the inside at the bottom,
the top, or back surface and most are directional (when mounting, ensure the correct side is pointed
toward the inventory tagged items)
2. Use double sided foam tape of at least ¼” thick to ax the antenna to the mounting surface
3. Connect the antenna’s SMA connector to the SMA patch connection provided on the interior toward
the bottom left corner
4. Connect a coaxial cable to the exterior side of the SMA patch connection and terminate the other end
of the cable at the inventory control reader
NOTE: To activate the transfer of data from KnoxConnect to certified inventory control systems, see the
KnoxTransaction API Quick Start Guide.
INSTALLATION IS NOW COMPLETE
Device Set Up is required. Follow instructions in the StationVault Admin & User Guide (can be found in
KnoxConnect under the Help & Training tab) to establish configurations and add users.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 9
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
MAINTENANCE & REPAIR
Many StationVault repairs can be conducted by obtaining a replacement part. However, some repairs will
require door and a return to Knox.
REMOVING THE DOOR
Please contact Knox Customer Service to obtain a RMA and shipping package prior to returning to Knox.
1. Prior to starting:
• Open the StationVault door
• Remove power
2. Remove the 2 fasteners from the back left electrical cover and
remove the SMA pass-through connector
3. Remove nut from power connector
4. Unplug Ethernet port cable
5. Disconnect LED connector
6. Remove the P-clamps
7. Using a # 2 Phillips screwdriver remove the hinge screws from
the door, starting at the bottom
8. Package and ship to Knox
NOTE: Leave hinge attached to the enclosure. Do not ship the hinge with the door.
REPLACING THE LED LIGHT STRIP
1. Open the StationVault door
2. Remove power before beginning the next steps
3. Remove the two (2) screws from the internal power cover and remove SMA pass-through connector
4. Disconnect the light strip’s molex connector
5. Peel the light strip and adhesive from the hinge flange

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 10
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
6. Use a small amount of rubbing alcohol on a cloth, or wipe, to remove residual adhesive and prepare the
surface for the new strip
7. Remove the adhesive release backing from the new light strip
8. Align the free end of the new strip on the StationVault wall behind the hinge, even with the top
hinge screw
9. Press firmly to adhere
10. Connect the Molex power connector
11. Restore power to test
12. Reinstall power cover
REPLACING THE CIRCUIT BOARD:
Before you start:
• Locate the new board serial number in KnoxConnect
• Set up the new circuit board using the same network template and user lists as listed under the current
device serial number
• Proceed to PCB replacement steps
To Remove the Circuit Board
1. Open the StationVault door
2. Remove power before starting work
3. Use a #2 Phillips screwdriver to unfasten cover screws and remove the inside door cover to expose the
circuit board
CAUTION:
OBSERVE PROPER PRACTICES FOR HANDLING CIRCUIT BOARDS AND WEAR ESD PROTECTION!
RTC Battery Holder
Keypad Cable
I/O Connector
Power Terminal Block

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 11
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
4. On the front of the main circuit board:
• Use a small flathead screwdriver to open the terminal block screws
to release the wires
• Unplug the IO connector for the solenoid
• Unplug the USB connector
• To disconnect the keypad ribbon cable:
• Lift the black tab to unlock the connector
• Gently pull straight up to disconnect
• Unplug the U.FL connector
5. Use a #2 Phillips screwdriver to remove the stando screws
6. Disconnect the 4 wire molex connector on the back of the board
7. RMA or discard the old board as directed by Knox
To Install the Circuit Board
1. Follow the steps above in reverse order: Be sure to fully insert the
keypad ribbon cable before locking the black tab into position
2. To reinsert the power wires into the terminal block:
• Insert the black ground wire into position 5 (left to right)
• Insert the red wire in position 4
• Insert the yellow wire in position 1
3. With the door cover o, reapply power to verify the board is
operational and the light and keypad are functioning
4. Close the door and enter a valid PIN to test
5. Reinstall the door cover
Black WireRed WireYellow Wire
INSTALLING OR REPLACING THE TIME CLOCK BATTERY
The PCB contains a CR2450 coin cell battery that supports the time clock when the unit is not powered. The
battery may need to be installed upon receipt of your replacement PCBA and must be changed every three
to five years depending on device use. To replace the battery:
1. Gently pry the old battery from the battery holder and take care not to bend or damage the battery holder
2. Press the new battery into place, orienting it according to the +/- markings on the holder
3. Force a sync with KnoxConnect to update the time clock
INITIALIZING IN KNOXCONNECT
Upon initial installation or to resume use of your StationVault after a circuit board swap, you must establish
or re-establish users, user PINs, and device settings for your device in KnoxConnect. Please refer to the Knox
Networking Guide and KnoxConnect Admin Guide to complete this setup before continuing.
Follow instructions for downloading the Knox Device Sync app to the computer you will be using to update
your StationVault. The following steps resume after software setup has been completed.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800.704.0889 | [e-mail] | KNOXBOX.COM | PAGE 12
OPE-SVHWDR-0560-C
©Knox Company. All rights reserved.
STATIONVAULT™
INSTALLATION GUIDE
Connect StationVault to KnoxConnect
Apply power to the unit
Connect the MedVault to the computer using the USB cable supplied with your original MedVault and insert
the Mini-USB connector into the port on the front of the door
Launch the KnoxDevice Sync app to push the network configuration to the StationVault and follow the
prompts on the pop-up screen
The StationVault should now be connected to your Network
Initialize the High Security Door Sensor
The door position sensor is a Virtual Interlock Validator (VIV) that must be paired to the new circuit board
after a board or door swap. If the VIV is not paired, the MedVault’s display will show an error UNLOCKED:
VIV Fail and an error will appear in the Device Audit Trail on KnoxConnect. To pair the VIV to the new circuit
board, perform the following steps:
From the MedVault device dashboard, select the Edit button for your MedVault, Under the Device Hardware
Programming section locate “Match door to chassis” and check the box
Select “Save” at the bottom of the page and the “Back” button
When the door is in a locked position, on the MedVault’s keypad, press and hold the *button for 5 seconds
to force a network sync with KnoxConnect
Confirm the MedVault display shows “Locked”
To view the KnoxConnect Admin Guide or KnoxConnect Networking Guide, log into the Knox Fire
Department Portal or contact your department’s KnoxConnect Administrator
Questions? Contact Technical Support at 800-704-0889 or [e-mail]