Knox STATIONVAULT User manual

STATIONVAULT™
ADMIN & USER GUIDE
1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM
OPE-SVHWDR-0632-B
©Knox Company. All rights reserved.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 2
OPE-SVHWDR-0632-B
©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
Copyright® 2022 by the Knox Company. All rights reserved.
The Knox Company, the Knox logo, and all other Knox Company product or service names
are registered trademarks or trademarks of the Knox Company.
THE KNOX COMPANY
1601 W. Deer Valley Road Phoenix, AZ 85027 USA
Phone: [phone] | Fax: [phone]
knoxbox.com
RESTRICTED RIGHTS LEGEND
U.S. GOVERNMENT RESTRICTED RIGHTS. UNPUBLISHED—RIGHTS RESERVED UNDER THE COPYRIGHT
LAWS OF THE UNITED STATES. Use, duplication, or disclosure is subject to restrictions set forth in the
FAR Section 52.227-14 Alt. III(g)(3), FAR Section 52.227-19, DFARS 252.227-7014(b), or DFARS 227.7202, as
amended from time to time.
IMPORTANT INFORMATION
FCC NOTICE
This device complies with Part 15A of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body. This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter
CANADA, INDUSTRY CANADA (IC) NOTICES
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 3
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©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
RADIO FREQUENCY (RF) EXPOSURE INFORMATION
The radiated output power of this device is below the Industry Canada (IC) radio frequency exposure
limits. This device has been evaluated for and shown compliant with the IC Radio Frequency (RF) Exposure
limits. The device should be used in such a manner such that the potential for human contact during normal
operation is minimized. This device has been certified for use in Canada. Status of the listing in the Industry
Canada’s REL (Radio Equipment List) can be found at the following web address:
https://sms-sgs.ic.gc.ca/equipmentSearch/searchRadioEquipments?execution=e2s1&lang=en
Certification Number: 23479-KNOXRAS
ISEDC RADIATION EXPOSURE STATEMENT
This equipment complies with ISEDC RF radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
CANADA, AVIS D’INDUSTRIE CANADA (IC)
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas
produire de brouillage, et (2) l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
INFORMATIONS SUR L’EXPOSITION À LA FRÉQUENCE RADIO (FR)
La puissance rayonnée de sortie de cet appareil est inférieure aux limites d’exposition à la fréquence radio
d’Industrie Canada (IC). Cet appareil a été évalué et jugé conforme aux limites d’exposition à la fréquence
radio (FR) d’IC. Cet appareil devrait être utilisé de manière à ce que le risque de contact humain au cours
d’un fonctionnement normal soit réduit. Cet appareil est homologué pour l’utilisation au Canada. Pour
consulter l’entrée correspondant à l’appareil dans la liste d’équipement radio (NMR - Nomenclature du
matériel radio) d’Industrie Canada, rendez-vous sur :
https://sms-sgs.ic.gc.ca/equipmentSearch/searchRadioEquipments?execution=e2s1&lang=fr_CA
Numéro d’homologation: 23479-KNOXRAS
DÉCLARATION D’EXPOSITION AUX RAYONNEMENTS ISEDC
Cet appareil est conforme aux limites d’exposition de rayonnement RF ISEDC établies pour un
environnement non contrôlé. Cetémetteur ne doit pas être co-implanté oufonctionner en conjonction avec
toute autreantenne ou transmetteur. Industrial cellular router doit être installé et utiliséavec une distance
minimale de 20cm entre leradiateur & votre corps.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 4
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©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
CONTENTS
TABLE OF CONTENTS
RestrictedRightsLegend....................................................................................2
ImportantInformation.......................................................................................2
CONTENTS....................................................................................................4
StationVault Features:.......................................................................................5
GETTING STARTED...........................................................................................8
PowerandConnectivity.....................................................................................8
PROGRAMMING INSTRUCTIONS...........................................................................9
EditingtheStationVaultDeviceConfiguration..............................................................9
DualPIN.....................................................................................................10
TransactionAPIEnrollment.................................................................................10
CompleteProgrammingandUpdating..................................................................... 11
SyncingtheDevice..........................................................................................11
DoorReplacement-InitializetheHighSecurityDoorSensor..............................................12
STATIONVAULT USER INSTRUCTIONS....................................................................13
ReleasetheDoor(SinglePIN)...............................................................................13
ReleasetheDoor(DependentPinorDualPIN)...............................................................13
LightManagement..............................................................................................13
ForceSync....................................................................................................13
STATIONVAULT DISPLAY MESSAGES.......................................................................14

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 5
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©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
The Knox StationVault is our largest capacity model for storage of narcotics and other valuable or
controlled items. Security is provided through its robust construction and controlled access. Only
authorized users with a Personal Identification Number (PIN) or an override key can access the contents.
Settings and user information are maintained and modified in KnoxConnect® Cloud software. After initial
set up in KnoxConnect, the device is synced using the Knox® Device Sync pc app; firmware and PIN updates
will be received automatically when the device connects to the department network. The unit also collects
an audit trail that records access transactions, including the user, date, time, and event description, among
other data. Transaction audit trail upload occurs automatically when the device connects to the department
network after initial configuration.
STATIONVAULT 2.5 FEATURES:
• Managed by KnoxConnect Cloud Management System
• Accessed using a 4-8 digit Personal Identification Number (PIN)
• Supports optional two-PIN or supervisor-required PIN entry
• Stores up to 5,000 user PIN codes
• Records up to 16,000 audit trails and events
• Capable of automatically authenticating and connecting to configured networks
• Supports automated upload of transaction history
• Supports automated PIN and hardware updates
• Available with manual or eKey override
• Standard, included Ethernet or Wi-Fi communication
• Concealed Wi-Fi antenna
• Optional mounting and through-hole for RF inventory tracking antenna (not supplied)
OVERVIEW

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 6
OPE-SVHWDR-0632-B
©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
Door with Attack
Resistant Hinge
Keypad with
Display
Programming Port
Heavy-duty Cast
Aluminum Construction
Ergonomic
Handle
Mechanical or
eKey Override
Table Protector
with Wire Routing
Channels

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 7
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©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
After the device is configured and prior to use, a USB-Mini to USB-A cable (supplied with the product) will
be used with Knox® Device Sync to initialize the unit with network settings and device settings. The cable
may also be required occasionally for major firmware updates or anytime the device’s network template
is changed.
The device is designed to be continuously powered and to have constant or intermittent connection to a
network via Wi-Fi, through a router, hotspot, or via Ethernet.
The device is accessed via the keypad using a valid PIN or via the override lock using an override key
(shipped separately).
StationVault operation is similar to other Knox®medical vaults. Capabilities include:
• Light Management: Users with Supervisor field capabilities may dim the keypad and display
• Dual PIN Use: Devices can be set to require entry of two valid PINs to release the keys
• Secure PIN use: A dispatcher using the SecurePIN generator in KnoxConnect can issue a temporary
access code for use by the requester in a particular StationVault
• For more information, see the Knox SecurePIN Quick Start Guide
Pry-resistant
Lock Bolts
Electronics
Secured
by Cover
Ethernet Port &
12VDC Power
Connectors
High-security
Door Position
Sensor
Adjustable
Acrylic Shelves
Pilot Dimples for
Mounting through-
holes (x3)
Field Replaceable
Interior LED
Lighting
Security
Flange

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 8
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©Knox Company. All rights reserved.
STATIONVAULT™
ADMIN & USER GUIDE
GETTING STARTED
WARNINGS:
• Installation must be completed before use. Unit must be secured to a surface according to
the StationVault Installation Guide.
• DO NOT OPERATE an unsecured unit. Injury may occur as a result of tipping.
• Comply with all OSHA safety, building, and electrical code requirements when completing
your installation.
POWER AND CONNECTIVITY
IMPORTANT: If the power is o or the electronics fail, the unit can ONLY be opened using the manual
override key. For security purposes, the manual override key may be shipped separate from the unit. If you
do not receive your manual override key, check with your department’s Knox Coordinator or contact Knox
Technical Support.
The unit is powered by a 3 amp 12VDC power supply. In addition, there is a CR2540 coin cell battery
included on the StationVault circuit board to maintain the internal clock date and time, which is required for
KnoxConnect SSL and EAP authentication.
POWER
To apply power, use the 110VAC/12VDC power supply shipped with the unit. Insert the barrel plug into
the device’s power port and plug into a standard wall outlet.
COMMUNICATION
Periodic connectivity to KnoxConnect via the Internet is required to operate this device. The device may
be configured to use Wi-Fi or Ethernet for communication. It is preferable for the device to have constant
connectivity so that PIN and configuration updates can be received as soon as they happen and enable
frequent audit trail information passing to KnoxConnect. StationVault syncs with KnoxConnect at a
maximum interval of 10 minutes while Internet access is available. If the interval has expired, or upon power
up, the StationVault will sync immediately when Internet access is available.
• Ethernet: A standard RJ45 ethernet cable is used if the device will communicate through the
building’s ethernet network
• Wi-Fi: The StationVault Wi-Fi antenna is concealed behind the device’s keypad. The unit has a range of
approximately 130 ft.
The StationVault can store up to seven networks/configurations for automatic connection.
NOTE: Refer to the Knox Networking Guide for configuring Wi-Fi and Ethernet connectivity and security.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 9
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STATIONVAULT™
ADMIN & USER GUIDE
PROGRAMMING INSTRUCTIONS
To initialize the device, set up will require:
• A computer/laptop with Windows 10 downloaded with the Knox Device Sync App
• The Mini USB to USB programming cable (included)
• Access to KnoxConnect®Software Management System
EDITING THE STATIONVAULT®DEVICE CONFIGURATION
1. Login to KnoxConnect:
• Log into the KnoxConnect Management System at knoxconnect.net
• Contact your Knox Primary Admin if you have not received KnoxConnect login credentials
2. Select MedVault/StationVault from the navigation menu to show a list of devices:
3. Locate the StationVault serial number on the lower left side of the product:
• Select the Edit button next to the Vault serial number (SN) on the KnoxConnect Device screen to
view device status and configure the settings
• Device location and asset number – informational fields to assist with locating the device
• PIN attempts and lockout time – controls how many access attempts can be made with an invalid PIN
before the keypad locks out additional attempts and sets the period for the lockout
• Single PIN or Dual PIN – determines whether access can be achieved with a single PIN or requires
two unique, valid PINs

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 10
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STATIONVAULT™
ADMIN & USER GUIDE
• Divisions: if Divisions has been activated, restrict a device to use within a division by selecting a
division from the list
• Network and connectivity settings (KnoxConnect Cloud only) – determines how the device will
authenticate to Ethernet or Wi-Fi networks
• Enrollment in third Party Transaction API: if API is activated in general settings, allows the device’s
transaction data to be included in the data feed
4. Once settings are configured, select the Save button and then the Back button to return to the
vault’s primary screen
5. To assign user PINs to the StationVault, select the User PINs Edit button for the device serial number
and select PIN users who will have access to the device and select the Save button when done
For additional information and more detailed instructions, please consult the KnoxConnect
Administration Guide.
NOTE:KnoxConnect Cloud: Device settings and PIN assignments take eect when the device syncs via
ethernet or Wi-Fi.
DUAL PIN
• A primary or secondary administrator has the ability to enable the Dual-PIN feature for StationVault
units. If this feature is made available, it can be applied to some or all StationVaults. Dual-PIN requires
users to enter two (2) valid PINs to release the door. Definitions of PIN features are below. The default
setting is single PIN.
Standard PIN (Independent PIN) Only one PIN is required to open door
Dual PIN (Dependent PIN) Two PINs are required to open door
Supervisor PIN Supervisor PINs are non-dependent and do not require a second PIN -
also used for changing keypad/display brightness
TRANSACTION API ENROLLMENT
• A primary or secondary administrator has the ability to enable transaction data to be sent to a third
party system, such as an inventory control system. If this feature is enabled, a selection box will appear
in the device screen allowing it to be enrolled so it’s data can be included in the data feed.
• Only include units equipped with third party RF readers and that having an identity in the third
party system.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 11
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STATIONVAULT™
ADMIN & USER GUIDE
COMPLETE PROGRAMMING AND UPDATING
Once settings are completed and saved in KnoxConnect, the device can be updated. To conduct initial
configuration, use the USB cable to connect the StationVault to a computer equipped with the Knox Device
Sync App.
NOTE: The USB connection is on the front of the StationVault Door:
• KnoxConnect Cloud: Download Device Sync App from KnoxConnect (computer admin rights are
required for this step) and follow prompts to update the StationVault. You must be a Device Admin
software user or higher to conduct this step.
SYNCING THE DEVICE
After initial configuration, most PIN, configuration and firmware updates will require the following:
• KnoxConnect Cloud: The medical vaults must have access to the internet via Wi-Fi or ethernet via an
internet connected network in order to receive updates and transmit transaction history.
• The StationVault syncs with KnoxConnect Cloud at a maximum interval of 10 minutes while internet
access is available.
• If the interval has expired or the unit is first powered up the StationVault will sync immediately when
internet access is available.
To sync with KnoxConnect Local: A computer/laptop with Windows is required along with a USB to mini
USB connector (Included with StationVault) in order to update the StationVault:
• Syncing is conducted by physically connecting the Admin computer (PC/laptop) with KnoxConnect
Local via USB cable to the StationVault.

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 12
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STATIONVAULT™
ADMIN & USER GUIDE
DOOR REPLACEMENT - INITIALIZE THE HIGH SECURITY DOOR SENSOR
In case of door or circuit board replacement, the StationVault has a door position sensor called a Virtual
Interlock Validator (VIV) that must be paired to the new circuit board in KnoxConnect. If the VIV is not
paired, the StationVault cannot report the door status and the vault’s display will show an error.
UNLOCKED: VIV Fail. An error will appear in the Device Audit Trail on KnoxConnect. To pair the VIV to the
new circuit board, perform the following steps:
• From the StationVault device dashboard, select the Edit button for your StationVault
• Under the Device Hardware Programming section locate “Match door to chassis” and check the box
• Click “Save” at the bottom of the page and then the “Back” button
• On the StationVault’s keypad, press and hold the *button for five seconds to force a network sync
with KnoxConnect
• Confirm the StationVault display shows “Locked”
• Uncheck the checkbox when complete

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STATIONVAULT™
ADMIN & USER GUIDE
Using a valid PIN in the StationVault Keypad is the primary method of access when the device has power.
In a secured, stand-by mode, the StationVault® unit’s keypad banner displays a status message of Locked.
RELEASE THE DOOR (SINGLE PIN)
1. Enter PIN # on keypad. The LED banner changes to UNSECURE.
NOTE: If an incorrect PIN is entered, the LED banner displays Invalid PIN. Repeat step 1 using a
correct PIN.
2. Turn the knob counterclockwise (left) and open the door. The LED banner then displays and a vault
status message of Unlocked:Sol Switch.
NOTE: The unit remains in an unsecured state for 12 seconds. If the knob is not turned and the door
opened within the release time, the LED banner changes to a Locked status. Repeat step 1.
3. Once completed with unit contents, close the door and turn the knob clockwise (right) to lock it. The
LED banner changes to the Locked status.
RELEASE THE DOOR (DEPENDENT PIN OR DUAL PIN)
For users who are set as Dependent PIN or all users when Dual PIN is enabled:
1. User #1 enters Dependent PIN on keypad. The LED banner changes to Enter Second Pin.
NOTE: If an incorrect PIN is entered, the LED banner displays Invalid PIN. Repeat step 1 using a correct
PIN. If Single PIN is enabled, the dependent PIN user must be the first user.
2. User #2 enters second PIN. If the second PIN is correct, the LED banner changes to UNSECURE.
NOTE: If an incorrect second PIN is entered, The LED banner displays Second PIN Failed, start over!
3. The Users will then need to complete steps 1 and 2 and enter PINs again.
LIGHT MANAGEMENT
A Supervisor PIN can be used to change the keypad backlight and display intensity
1. Enter PIN * + [1-9] to change the intensity, where 1 is the dimmest and 9 is the brightest.
2. PIN * [0] turns o the backlight and display but the keypad will flash when a button is pushed and
the display will show activity.
FORCE SYNC
To prompt a sync with KnoxConnect, press and hold the *key on the device keypad.
STATIONVAULT USER INSTRUCTIONS

1601 W. DEER VALLEY RD. PHOENIX, AZ 85027 | T. 800-704-0889 | [e-mail] | KNOXBOX.COM | PAGE 14
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STATIONVAULT™
ADMIN & USER GUIDE
The StationVault scrolling banner provides information about the current status of the unit.
KEYPAD DISPLAY DESCRIPTION ACTION
Locked Key is secured; stand-by-status N/A
Invalid PIN An incorrect PIN was entered; or PIN is
not in the unit’s memory
Enter a correct PIN; or Download new PIN
information
Enter second PIN Dependent PIN entered or Dual PIN
setting enabled Enter a secondary valid PIN
Second PIN failed. Start over. Secondary PIN entry invalid Enter first PIN again
UNSECURE: sol A valid PIN has been entered Open the vault door
Low Volt Vehicle voltage has dropped below 11.4 V
for more than 30 seconds Solenoid functionally is disabled
LowBat Coin cell battery is low Replace the battery
Too Many Attempts, Forced Lockout
User has entered incorrect PIN a
configurable amount of times (3-10);
default 3 times
StationVault times out for configurable
amount of time (0-60 minutes); default
10 minutes; Can be overridden in
KnoxConnect as long as StationVault has
network/Internet connectivity
LOCKOUT PIN entry disabled
1. Can be overridden on StationVault’s
Edit page - (under Device Hardware
Programming) click on “Override
Lockout”
2. Wait for lockout timer to expire
UNLOCKED: Key Override key has been used to unlock
StationVault N/A
UNLOCKED: VIV Fail Virtual Interlock in shell not being not
being detected
1. In KnoxConnect, go to the unit’s Edit
page, click, “Match door to chassis”
and then sync
2. If step one does not clear error, call
Knox Technical support
Poll KnoxConnect StationVault syncing with KnoxConnect This happens when the *button is held
down for 5 seconds
STATIONVAULT DISPLAY MESSAGES