KOBE CH0330SQB Troubleshooting guide

KOBE Brand Range Hood
Model No. / N
os
de modèles / Modelo No.
CH0330SQB
CH0336SQB
CH0342SQB
CH0348SQB
CH-03 SERIES – 18” HEIGHT
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL
MANUEL D'INSTALLATION
ET MODE D'EMPLOI
INSTRUCCIONES DE INSTALACIÓN
Y MANUAL DE OPERACIÓN

[ENGLISH]................................................................................................................................. 1
[FRENCH]................................................................................................................................ 28
[SPANISH]............................................................................................................................... 55

1
[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS .................................................................................... 2
COMPONENTS OF PACKAGE.................................................................................................. 4
INSTALLATION.......................................................................................................................... 5
OPERATION INSTRUCTIONS................................................................................................. 12
MAINTENANCE....................................................................................................................... 13
SPECIFICATIONS ................................................................................................................... 15
MEASUREMENTS & DIAGRAMS............................................................................................ 16
PARTS LIST............................................................................................................................. 18
CIRCUIT DIAGRAM.................................................................................................................21
TROUBLE SHOOTING............................................................................................................ 23
DISCLAIMER........................................................................................................................... 24
WARRANTY ............................................................................................................................ 25
PRODUCT REGISTRATION.................................................................................................... 27
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN
ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES.

2
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL
INJURY, OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air
properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl
spaces or garages.
NOTE - This warranty is invalid without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

3
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, two people installation is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which
must be recycled or disposed of according to Local, State, and Federal
Codes.

4
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
RANGE HOOD BOX


ORIGINAL KIT
(Sold Separately)
 KOBE Range Hood – 1
 Warranty Registration Card –1
 Instructions Manual – 1
 Baffle Filter
-2 (30”, 36”, 42”)
-3 (48”)
 Stainless Steel Spacer
-1 (30”)
-3 (36”)
-3 (42”)
-2 (48”)
 Oil Tunnel – 1
 Ducting Transition – 1
 Screw Package for Transition – 1
 Hood-Mounting Bracket-2
 Screw Package for Hood-Mounting Bracket–1
 
  
 
Option Of:
Model No. CH0030DC-12 for 30'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Hood-Mounting Bracket-2
Model No. CH0036DC-12 for 36'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Hood-Mounting Bracket-2
Model No. CH0042DC-12 for 42'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Hood-Mounting Bracket-2
Model No. CH0048DC-12 for 48'' hood
KOBE Duct Cover – 1
Screw Package for Duct Cover - 1
Hood-Mounting Bracket-2
3/16" X 3/8" (8 pc)
- FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.KOBERangeHoods.com OR
CONTACT KOBE RANGE HOODS AT (626)-775-8880.

5
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
Calculate the length of the installation, before installing the hood. (All calculation is measure in inches.)
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top to Hood
Bottom (Recommended 27” to 30”)
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top to Hood
Bottom (Recommended 27” to 30”)
[(A – B] – (D + E)]
D = Height of Hood
E = Height of Duct Cover

6
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT IS
NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD
MAY OCCUR.
Installation Contents
UNDER THE CABINET INSTALLATION ............................................................................................... 7
WALL MOUNT INSTALLATION............................................................................................................. 9

7
UNDER THE CABINET INSTALLATION
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
 Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 1.
 A straight, short venting run will allow the hood
to perform more efficiently.
 Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
 Temporarily wire the hood to test for proper
operation before installing.
 Important: Peel protective film off the hood
(if any).
 For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. Refer to Figure 2.
 Measure and create access opening for
electrical wires under the cabinet.
Hood Installation
CAUTION: If required to move the cooking
range to install the hood, turn off the power on
an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. Puncture the knockout holes on the hood as
shown in Figure 3.
2. Attach ducting transition to hood exhaust with
ten (3/16” x 3/8”) screws (included). Shown in
Figure 4.
3. Using references on Table 1 and
measurements on page 16-17 to center the
hood in place beneath the cabinet and flush
with the front of the cabinet.
4. Draw electrical wires through cabinet access
opening.
5. From the bottom of the hood, place screw (not
provided) into the exact center of each
knockout hole. Make sure all screws are in
place before tightening screws. CAUTION:
MAKE SURE THE HOOD IS SECURE
BEFORE RELEASING.
6. For safety purpose, pre-drilled mounting holes
are provided through the back of the hood. For
a more secure installation, use as many
mounting holes as needed to secure from the
inside of hood (screws not included).
Figure 1
Figure 2
Figure 3
Figure 4

8
Ductwork Installation
7. Use 8” round steel pipe (follow building codes
in your area) to connect the ducting transition
on the hood to the ductwork above. Use duct
tape to make all joints secure and air tight.
Refer to Figure 5.
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED
ON ACCIDENTALLY.
8. Connect the electrical wires.
- Connect three wires (black, white and
green) to house wires and cap with wire
connectors. Connect according to color:
black to black, white to white, and green to
green as shown on Figure 6.
- If necessary to hide the electrical wire
connections, push wires back into the
wiring box. Access the wire connections
underneath the hood. Make sure wires do
not slip between motor or any moving parts
to prevent any damage.
Install Accessories
9. Attach Oil Tunnel. Refer to Figure 7.
10. Refer to Figure 8. Slide the baffle filter into
the hood. Push the baffle filter upward. 
Slide forward. Pull downward. Fit into
place.
11. Repeat for all baffle filters and spacers. Refer
to page 17.
12. Install heating lamps (not included), 120 Volts
175 Watts max. each.
Final Assembly
13. Turn power ON in control panel. Check all
lights and fan operation.
14. Make sure to leave this manual for the
homeowner.
Figure 5
Figure 6
Figure 7
Figure 8

9
WALL MOUNT INSTALLATION
***This installation only applied with the purchase
of an optional duct cover:
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
 Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 9.
 A straight, short venting run will allow the hood
to perform more efficiently.
 Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
 Use duct tape to seal the joints between pipe
sections.
 If necessary, prepare back wall frame with
cross framing lumber for secure installation.
 Using references on Table 2 and
measurements on page 16-17, decide the level
of the lumber. Refer to Figure 10.
Hood Preparation before Installation
•Temporarily wire the hood to test for proper
operation before installing.
•Important: Peel protective film off the hood
and the duct cover (if any).
•Attach ducting transition to hood exhaust with
ten (3/16” x 3/8”) screws (included). Refer to
Figure 11.
•If necessary, attach two rubber stands
(included) with adhesive tape (included) to the
back corners of the hood.
•Use eight (3/16” x 3/8”) screws (included) to
attach the two hood-mounting brackets
(included) to the back of the hood. Refer to
Figure 12.
Figure 9
Figure 10
Figure 11
Figure 12

10
Hood Installation
CAUTION: If required to move the cooking
range to install the hood, turn off the power on
an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. Using references in Table 2 on page 4 and
Measurements and Diagrams on pages 16-17,
mark the leveling point of the hood. Position
two mounting screws (not included) on the wall,
leaving 1/8” away from the wall. Refer to Figure
13.
2. Align hood-mounting bracket to the two screws
on the wall and hook hood into place. Tighten
screws to secure hood to the wall.
3. For safety purpose, pre-drilled mounting holes
are provided through the back of the hood. For
a more secure installation, use as many
mounting holes as needed to secure from the
inside of hood (screws not included).
CAUTION: MAKE SURE HOOD IS
SECURE BEFORE RELEASING.
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT
POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
4. Connect the electrical wires.
- Connect three wires (black, white and
green) to house wires and cap with wire
connectors. Connect according to color:
black to black, white to white, and green to
green as shown on Figure 14.
- If necessary to hide the electrical wire
connections, push wires back into the
wiring box. Access the wire connections
underneath the hood. Make sure wires do
not slip between motor or any moving parts
to prevent any damage.
Figure 13
WALL
Figure 14

11
Duct Cover Installation
5. Use 8” round steel pipe (follow building codes
in your area) to connect the ducting transition
on the hood to the ductwork above. Use duct
tape to make all joints secure and air tight.
Refer Figure 15. Slide the duct cover onto the
hood.
6. Use 3/16” x 3/8” screws (included) to attach
duct cover to hood.
Install Accessories
7. Attach oil tunnel. Refer to Figure 16.
8. Refer to Figure 17. Slide the baffle filter into
the hood. Push the baffle filter upward. 
Slide forward. Pull downward. Fit into
place.
9. For bottom casing, repeat above steps. Refer
to page 17.
10. Install heating lamps (not included), 120 Volts
175 Watts max. each.
Final Assembly
11. Turn power ON in control panel. Check all
lights and fan operation.
12. Make sure to leave this manual for the
homeowner.
Figure 15
Figure 16
Figure 17

12
OPERATION INSTRUCTIONS
This KOBE hood is equipped with two rotary controls with powerful centrifugal squirrel cage,
baffle filters, and bright 12-volt 20-watt halogen lights.
The two rotary controls are Light Control & Speed Control. Refer to Figure 18.
Figure 18
Note: For best results, turn hood to QuietMode™ prior to preparation or cooking to
establish airflow in the kitchen. Adjust speed as needed.
• Rotate the Speed Control clockwise to cycle from QuietMode™, Low, Medium,
High, and Off; and rotate counterclockwise to cycle from High, Medium, Low,
QuietMode™, and off
• Rotate the Light Control clockwise to cycle the light intensity through low,
medium, high, and off.
• Press the back Red button to turn on heating lamp.
(Note: Heating lamps are sold separately. Heating lamps required 120-volt,
175-watt.)

13
MAINTENANCE
For the optimal level of operation, clean the range hood surface and baffles regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the
surface of the hood. Avoid getting cleaning solution onto or into the control panel.
Follow directions of the stainless steel cleaner. Caution: Do not leave on too long as
this may cause damage to hood finish. Use soft towel to wipe off the cleaning
solution, gently rub off any stubborn spots. Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the
surface and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain
in contact with stainless steel for extended periods. Many of these compounds contain
chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a
clean lint free cloth.
To Clean Baffle Filters & Oil Tunnel
CAUTION: DRAIN BAFFLE FILTERS AND OIL TUNNEL BEFORE OIL WILL OVERFLOW.
1. Remove the baffle filters and oil tunnel.
2. Using a sponge, wash with warm soapy water. Dry completely before returning into
place.
(Note: Baffle Filters are top rack dishwasher safe.)

14
Replacing Light Bulb
CAUTION: HALOGEN LIGHT UNIT MAY BE HOT! WAIT UNTIL UNIT IS COOL.
   
1. Make sure all controls are off, and range hood is unplugged.
2. Place the flat-headed screwdriver into the groove of the halogen light glass covering and
the housing.

3. Pop out the halogen light glass covering. 
4. Gently pull out the defective light bulb and discard. Light bulbs should be 12V 20W
maximum.

5. Using a cloth, hold the new light bulb and push securely into light socket.
6. Return halogen light glass cover to the housing.

7. Turn range hood ON to test for operation.

15
SPECIFICATIONS
MODEL / SIZE CH0330SQB / 30”
CH0336SQB / 36"
CH0342SQB / 42”
CH0348SQB / 48”
COLOR Commercial Grade Stainless Steel
CONSUMPTION / AMPERE CH0330SQB – 300W / 2.68A
CH0336SQB – 300W / 2.68A
CH0342SQB – 320W / 2.86A
CH0348SQB – 320W / 2.86A
VOLTAGE 120V 60Hz
NUMBER OF MOTORS 1
DESIGN 18-Gauge Seamless / Satin Finish
FAN TYPE: CENTRIFUGAL Squirrel Cage
EXHAUST Top Transition Rectangular to 8” Round
CONTROLS Rotary Control
HALOGEN LIGHTS 12V 20W x 2 – 30”, 36”
12V 20W x 3 – 42”, 48”
HOOD DIMENSION
(W x D x H) (CH0330SQB) 29-3/4” x 25” x 18”
(CH0336SQB) 35-3/4” x 25” x 18”
(CH0342SQB) 41-3/4” x 25” x 18”
(CH0348SQB) 47-3/4” x 25” x 18”
OPTIONAL ACCESSORIES
(W x D x H)
1) Original Kit - Duct Cover:
Model No. CH0030DC-12 30” x 12” x 12”
Model No. CH0036DC-12 36” x 12” x 12”
Model No. CH0042DC-12 42” x 12” x 12”
Model No. CH0048DC-12 48” x 12” x 12”
2) Model No. SSP30
30” Stainless Steel Back Panel 30” x 1/10” x 32”
3) Model No. SSP36
36” Stainless Steel Back Panel 36” x 1/10” x 32”
Net Gross
(CH0330SQB) 66.0 84.0
(CH0336SQB) 73.0 93.0
(CH0342SQB) 84.0 106.0
HOOD WEIGHT (lbs)
(CH0348SQB) 90.5 115.0
SPEED QuietMode™Low Medium High
Air Capacity (cfm) 400 600 800 1000
Sone* 1.4* 3.5 7.0 8.0
*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

16
MEASUREMENTS & DIAGRAMS
 All measurements in ( ) are millimeters.
 All inch measurements are converted from millimeters. Inch measurements are
estimated.
- FOR UNDER THE CABINET -
- FOR WALL MOUNT -
MODEL NO.: CH0330SQB
CH0336SQB
CH0342SQB
CH0348SQB
MODEL NO.: CH0330SQB
CH0336SQB
CH0342SQB
CH0348SQB

17
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
***Rear Knocko ut Holes ***Hood-Mounting Bracket

18
PARTS LIST
MODEL NO.: CH0330SQB
CH0336SQB
CH0342SQB
CH0348SQB
(Optional Duct Cover)
NO. DESCRIPTION MODEL /SIZE PART NO.
1 Ducting Transition FA-12001-0506-01 (B001-2)
CH0330SQB 10-2130
CH0336SQB 10-2136
CH0342SQB 10-2142
2 Hood Casing
CH0348SQB 10-2148
3 Control Unit C1-0501-0101
4 Control Board C1-0404-0401-A
5 Halogen Light Unit (12V 20W Max.) C1-0403-0101
6 Motor FA-12001-0302-01 (B001-4.5)
7 Lamp Socket Cover C1-0204-2130
8 Lamp Socket C1-0414-0120
9 Safety Screen FA-12001-0602-01 (B001-4.2)
CH0330SQB C1-0201-2130
CH0336SQB C1-0201-2136
CH0342SQB C1-0201-2142
10 Capacitor Panel
CH0348SQB C1-0201-2148
CH0330SQB
CH0336SQB
C1-0402-0120-40
CH0342SQB
11 Transformer (Light)
CH0348SQB
C1-0402-0120-60
12 Capacitor FA-12001-0401-01
13 Transformer (Motor) C1-0402-A-120-01
14 Processor Board Box C1-0501-0102
15 Processor Board C1-0404-0401-B
16 Screw (1/8” x 3/8”) C1-0708-0003
17 Baffle Filter B101-2130-15
Bottom Casing
4” Wide CH0030SQB
CH0036SQB
B101-2130-09
4” Wide
3” Wide CH0036SQB B101-2136-09
5-1/4” Wide CH0042SQB B101-2142-09
18
A
B
C
D 4-1/2” Wide CH0048SQB B101-2148-09
BLOWER ASSEMBLY
NO. DESCRIPTION MODEL /SIZE PART NO.
6-1 Screws (3/16” x 3/8”) B001-4.1
6-2 Left Locknut B001-4.3
6-3 Left Squirrel Cage B001-4.4
6-4 Right Squirrel Cage B001-4.6
6-5 Right Locknut B001-4.7
6-6 Air Chamber B001-4.8
ORIGINAL KIT
NO. DESCRIPTION MODEL /SIZE PART NO.
01 Hood-Mounting Bracket C1-0221-0330
02 Screw (3/16” x 3/8”) C1-0707-0001
CH0030DC-12 B102-6012-030
CH0036DC-12 B102-6012-036
CH0042DC-12 B102-6012-042
03 Duct Cover
CH0048DC-12 B102-6012-048
04 Screw (3/16” x 3/8”) C1-0707-0001