KOBE RA38 Series Troubleshooting guide

KOBE Brand Range Hood
Premium Series
RA38 Series
Model No. / N
os
de modèles / Modelo No.
Under Cabinet: RA3830SQB-1 (30”)
RA3836SQB-1 (36”)
Wall Mount: RA3830SQB-WM-1 (30”)
RA3836SQB-WM-1 (36”)
RA28 Series
Model No. / N
os
de modèles / Modelo No.
Under Cabinet: RA2830SQB-1 (30”)
RA2836SQB-1 (36”)
Wall Mount: RA2830SQB-WM-1 (30”)
RA2836SQB-WM-1 (36”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL
MANUEL D'INSTALLATION
ET MODE D'EMPLOI
INSTRUCCIONES DE INSTALACIÓN
Y MANUAL DE OPERACIÓN

[ENGLISH] .................................................................................................1
[FRENCH] ................................................................................................32
[SPANISH]................................................................................................63

1
IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial
number ready.
3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.
4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to
[email protected] .
NO RETURN, NO REFUND, NO EXCHANGE IF:
1.PRODUCT HAS BEEN INSTALLED
2.KNOCK-OUT HOLES HAVE BEEN
PUNCTURED
3.MISSING ORIGINAL PACKAGING
MATERIAL AND/OR PARTS

2
[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.................................................................................... 3
COMPONENTS OF PACKAGE.................................................................................................. 5
INSTALLATION.......................................................................................................................... 9
OPERATING INSTRUCTIONS..................................................................................................15
MAINTENANCE........................................................................................................................17
SPECIFICATIONS....................................................................................................................18
MEASUREMENTS & DIAGRAMS.............................................................................................20
PARTS LIST..............................................................................................................................23
CIRCUIT DIAGRAM..................................................................................................................27
TROUBLE SHOOTING.............................................................................................................28
WARRANTY .............................................................................................................................29
WARRANTY INFORMATION FORM.........................................................................................31
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL W I RING MUST BE DONE BY A PROFESSION AL AND IN
ACCORDANCE WI T H NATIONAL AND LOCAL ELE C TRICAL CODES

3
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE - This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
authorized agents. Any repair carried out without the supervision of
KOBE authorized agents will automatically void the warranty.
- KOBE will not be held responsible for any damages to personal property
or real estate or any bodily injuries whether caused directly or indirectly
by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

4
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIALAWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREAAND CALLTHE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such asthose published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

5
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
For Under Cabinet Application
RA3830SQB-1 (30”)
RA3836SQB-1 (36”)
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” hood)
{E} 6” Round Plastic Collar
{F} Wire Cap x 3
{G} Screws Package
{A}
{B}
{C}
{D}
Knob is attached to baffle filter
{E}
* Pre-installed
{F}
{G}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT [phone].
Wire caps (3)
M4 x 1-1/2” (4)

6
(Must keep all material for returns or refunds)
For Wall Mount Application
RA3830SQB-WM-1 (30”)
RA3836SQB-WM-1 (36”)
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” hood)
{E} 6” Round Plastic Collar
{F} Duct cover Mounting Bracket
{G} Adjustable Duct Cover
{H} Screws Package
{I} Wire Cap x 3
{J} Screws Package
{A}
{B}
{C}
{D}
Knob is attached to
baffle filter
{E}
* Pre-installed
{F}
{G}
{H}
{I}
{J}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT [phone].
3/16
“
x 3/8
”
(8PCS)
Wire caps (3)
M4 x 1-1/2” (4)

7
(Must keep all material for returns or refunds)
For Under Cabinet Application
RA2830SQB-1 (30”)
RA2836SQB-1 (36”)
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” hood)
{E} 6” Round Plastic Collar
{F} Wire Cap x 3
{G} Screws Package
{A}
{B}
{C}
{D}
Knob is attached to baffle filter
{E}
* Pre-installed
{F}
{G}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT [phone].
Wire caps (3)
M4 x 1-1/2” (4)

8
(Must keep all material for returns or refunds)
For Wall Mounted Application
RA2830SQB-WM-1 (30”)
RA2836SQB-WM-1 (36”)
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” hood)
{E} 6” Round Plastic Collar
{F} Duct cover Mounting Bracket
{G} Adjustable Duct Cover
{H} Screws Package
{I} Wire Cap x 3
{J} Screws Package
{A}
{B}
{C}
{D}
Knob is attached to
baffle filter
{E}
* Pre-installed
{F}
{G}
{H}
{I}
{J}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT [phone].
3/16
“
x 3/8
”
(8PCS)
Wire caps (3)
M4 x 1-1/2” (4)