KOBE CH27 SQB-5 Series Troubleshooting guide

KOBE Range Hoods
Deluxe Series
CH27 SQB-5 Series
Model No.
Under Cabinet: CH2730SQB-5 (30”)
CH2736SQB-5 (36”)
CH2742SQB-5 (42”)
CH2748SQB-5 (48”)
Wall Mount: CH2730SQB-WM-5 (30”)
CH2736SQB-WM-5 (36”)
CH2742SQB-WM-5 (42”)
CH2748SQB-WM-5 (48”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial
number ready.
3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.
4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to
[email protected] .
NO RETURN, NO REFUND, NO EXCHANGE IF:
1. PRODUCT HAS BEEN INSTALLED
2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3. MISSING ORIGINAL PACKAGING MATERIAL
AND/OR PARTS

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.................................................................................... 1
COMPONENTS OF PACKAGE.................................................................................................. 3
INSTALLATION.......................................................................................................................... 4
OPERATING INSTRUCTIONS..................................................................................................13
MAINTENANCE........................................................................................................................15
SPECIFICATIONS ....................................................................................................................16
MEASUREMENTS & DIAGRAMS.............................................................................................17
PARTS LIST..............................................................................................................................19
CIRCUIT DIAGRAM..................................................................................................................23
TROUBLE SHOOTING.............................................................................................................25
WARRANTY .............................................................................................................................26
WARRANTY INFORMATION FORM.........................................................................................28
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL W IRI N G MUST BE DO NE BY A PRO FESSIO NAL A N D IN
ACCO RD ANCE W ITH NAT IONAL A ND LOCAL E LEC T RICAL CO DES

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE - This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF ARANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

2
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIALAWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREAAND CALLTHE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as thosepublished
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

3
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
CH27
SQB
-
5
Series
Range Hood Box
Duct Cover Box
(Included in Wall Mount Hood ONLY)
CH1120DC-1
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} 3-1/4” x 10” Exhaust
{E} Top Vent Cover
{F} 6” Round Plastic Collar
{G} Baffle Filters x 2 (30” hood)
x 3 (36”, 42” hood)
x 4 (48” hood)
{H} Stainless Steel Spacer x 2 (30”, 42” hood)
{I} Wire Caps x 3
{J} Screw Package (for Under Cabinet only)
{A}
{B} {C}
{D} {E}
{F} {G}
{H} {I}
{J}
{K} Adjustable Duct Cover
{L} Screws Package
{M} Hood-Mounting Bracket
{N} Duct Cover Support x 2
{O} Duct Cover-Mounting Bracket
{P} Screw Package (for Wall Mount only)
{K}
{L} {M}
{N}
{O} {P}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT [phone].
Knob attached to baffle filter
2
PCS
3/16” x 3/8” (6 PCS)
4 x 6mm
(4
PCS)
Spacer attached to hood
(30” & 42” only)
M4 x 1-1/2” (5)
Wire caps (3)
M4 x 3/4" (4 for 30” & 36”)
(8 for 42” & 48”)
M4 x 1-1/4” (4 for 30” & 36”)
(8 for 42” & 48”)

4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches.)
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26"to 30")
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26"to 30")
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

5
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY
OCCUR.
Installation Contents
UNDER CABINET
WALL MOUNT
6
9

6
UNDER CABINET INSTALLATION
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
- Decide the location of the vening pipe from the
hood to the outside. (Figure 1)
- A straight, short vent run will allow the hood to
perform more efficiently.
- Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house fuse.
If the hood is still not working, disconnect power
supply and check the continuity of all wire
connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal joints between pipe
sections.
- For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filter strips (not
included) on each side (Figure 2)
- Using reference on Page 17 to measure and
create access opening for electrical wires and
exhaust under the cabinet.
Vent option installation
CAUTION: USE HAND TOOLS ONLY. DO
NOT OVER TIGHTEN SCREWS. IT MAY CAUSE
DAMAGE TO THE HOOD.
1. Choose the require vent option. Some
installation screws are already pre-attached to
hood.
2. For 6” Round vent installation only:
- The 6” exhaust is already attached. (Figure
3) Align and secure the 6” Round Plastic
Collar {F} to two screws on hood.
3. For Top 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 3) Keep 13 screws to install 3-1/4” x
10” exhaust & ven cover.
- Align and secure Top Vent Cover {E} and 3-
1/4” x 10” Exhaust {D} using 14 screws (13
screws taken from 6” exhaust. (Figure 4)
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
- Remove duct knockout from back of the hood
and discard. (Figure 5) Unscrew 3-1/4” x 10”
Vent Cover from rear exhaust (located inside
hood); keep screws to install 3-1/4” x 10”
exhaust.
Figure 1
Figure 2
Figure 3
Figure 4

7
- Align and secure Top Vent Cover {E} and 3-
1/4” x 10” Vent Cover (removed from rear
exhaust) using 14 screws (13 screws taken
from 6” exhaust). (Figure 5)
- Attach the 3-1/4” x 10” Exhaust {D} to rear
exhaust (located inside hood) using 10
screws taken from rear vent cover. (Figure 6)
Hood Installation
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from
damage.
5. Remove the bottom casing or baffle filters /
stainless steel spaces if necessary; arrange the
electrical wires to run through the 1” diameter
hole on the top or the rear of the hood.
6. Using references onTable 1 andmeasurements
on page 17, center the hood in place beneath
the cabinet and flush with the front of the
cabinet.
7. Draw electrical wires through cabinet access
opening.
8. Use electrical drill to remove the knockout holes
on top of the range hood.
9. Place screws (provided) into the exact center of
each knockout hole. Make sure all screws are
in place before tightening screws.
CAUTION: MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
Wiring to Power Supply
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAL IN ACCORDANCE
WITH ALL APPLICABLE NATIONALAND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
- If hood is operating normally, connect three
wires (black, white and green) to house
wires and cap with wire connectors.
- Store wires in the wiring box.
Figure 5
Figure 6