Kohler K-1394 Series User manual

Installation Guide
Round Bath Whirlpool
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de Mcorresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”
K-1394, K-1397, K-1399
1022205-2-B

Important Information
WARNING: When using electrical products, basic precautions should always be followed, including
the following:
DANGER: Risk of electric shock. Connect only to circuits protected by Ground-Fault Circuit-
Interrupters (GFCI’s) or Earth-Leakage Circuit-Breakers (ELCB’s).
WARNING: Risk of electric shock. A licensed electrician should make all electrical connections.
WARNING: Risk of electric shock. Disconnect power before servicing.
WARNING: Risk of injury or property damage. Please read all instructions thoroughly before
beginning installation, including the following requirements.
Building materials and wiring should be routed away from the pump bodies and other heat-producing
components of the unit.
Install to permit access for servicing.
Pressure wire connectors marked “Earth/Ground” are provided within the wiring compartments. To reduce
the risk of electric shock, connect these connectors to the grounding terminals of your electric service or
supply panel with copper wire equivalent in size to the circuit conductors supplying this equipment.
Pressure wire connectors are provided on the exterior of the junction boxes or controls within this unit to
permit connection of bonding conductors between this unit and all other exposed metal in the vicinity, as
needed to comply with local requirements.
Grounding is required. The unit should be installed by a qualified service representative, and grounded.
NOTICE: Follow all local plumbing and electrical codes.
Product Information
Electrical Requirements
The installation must have two Class A Ground-Fault Circuit-Interrupters (GFCI’s) or Earth-Leakage
Circuit-Breakers (ELCB’s). The GFCI’s or ELCB’s protect against line-to-ground shock hazard. Use two
220-240 V, 20 A, 50/60 Hz dedicated services; one for the pumps and controls, and another for the heater.
Product Notices
WARNING: Unauthorized modification may cause unsafe operation and poor performance of the
whirlpool. Do not relocate the whirlpool pumps, or make other modifications to the whirlpool system,
as this could adversely affect the performance and safe operation of the whirlpool. Kohler Co. shall not
be liable under its warranty or otherwise for personal injury or damage caused by any such
unauthorized modification.
Features
Components include two pumps, two controls, a heater, Waterfall, Flexjets, Riverjets, chromatherapy lights
(Model H2 only), integral fill valve (K-1397 only), and illuminated keypad with remote control.
Connections and Service Access
Before installation, ensure proper access to the final connections.
1022205-2-B 2 Kohler Co.

Product Information (cont.)
NOTICE: Provide generous, unrestricted service access to the pump. You must provide a minimum 48”
(122 cm) wide x 15” (38.1 cm) high access panel for servicing the pumps and controls. The access must be
located immediately next to the pumps. Study the roughing-in information packed with the whirlpool.
Table of Contents
Important Information .............................................................. 2
Product Information ............................................................... 2
Electrical Requirements .......................................................... 2
Product Notices ................................................................ 2
Features ..................................................................... 2
Connections and Service Access ................................................... 2
Thank You For Choosing Kohler Company .............................................. 3
Before You Begin ................................................................. 4
Recommended Tools and Materials ................................................... 4
Prepare the Site ................................................................. 5
Prepare the Whirlpool ............................................................. 5
Secure the Whirlpool to the Subfloor .................................................. 6
Cut the Pump Banding Straps ....................................................... 7
Install the Plumbing ............................................................... 7
Make Electrical Connections ......................................................... 8
Install the Whirlpool Trim Kit ......................................................... 9
Test Run the Whirlpool ............................................................. 9
Complete the Finished Wall/Deck .................................................... 10
Complete the Concrete Installation ................................................... 10
Clean-Up After Installation ......................................................... 10
Install the Removable Pillows ....................................................... 11
Confirm Proper Operation .......................................................... 12
Operating Sequence ............................................................. 13
Chromatherapy Operation ......................................................... 14
Remote Control Operation ......................................................... 14
Troubleshooting Procedures ........................................................ 14
Thank You For Choosing Kohler Company
We appreciate your commitment to Kohler quality. Please take a few minutes to review this manual before
you start installation. If you encounter any installation or performance problems, please don’t hesitate to
contact us. Our phone numbers and website are listed on the back cover. Thanks again for choosing Kohler
Company.
Kohler Co. 3 1022205-2-B

Before You Begin
CAUTION: Risk of product damage. Do not lift the whirlpool by the piping or pump, or use the
piping or pump for structural support of the whirlpool.
We recommend this whirlpool for drop-in or flush installation.
Inspect the whirlpool for damage before you begin installation.
You must install this whirlpool to an adequately supported, level subfloor.
Model K-1397 features an integral fill system using dual fill ports at both sides of the Waterfall, and
preinstalled valving.
Model K-1399 allows you to use the fill valving of your choice - you can use the pre-installed dual
fill ports or a separate fill spout if you desire. Confirm adequate support for a rim-mounted faucet,
if used; large faucets that may be inadvertently used as a means of support are not appropriate or
safe for this installation.
Consult local and national codes.
Recommended Tools and Materials
Plus:
• Conventional woodworking tools and materials
• Drop Cloth
• Cement, mortar or construction adhesive
• 2 x 4's
Silicone Sealant Measuring Tape Pencil Tin Snips Level
Safety Glasses Pipe Wrench
1022205-2-B 4 Kohler Co.

1. Prepare the Site
NOTICE: Adequate floor support must be provided. Consult the roughing-in sheet packed with your
whirlpool for specific floor loading requirements.
CAUTION: Risk of product damage. Do not support the whirlpool by the rim.
Make sure the flooring offers adequate support for your whirlpool, and verify that the subfloor is
flat and level.
The whirlpool should be installed in a drop-in or flush installation. Construct 2x4 stud framing or
concrete or brick support designed for your particular installation. Frame the floor, or construct a
frame or support for a raised installation in accordance with the roughing-in information packed
with the whirlpool.
Use the template packed with the whirlpool to carefully lay out and cut the rough deck material.
For flush-mount installation, allow for the thickness of the planned deck material.
Position the plumbing according to the roughing-in information packed. Cap the supplies, and
check for leaks.
2. Prepare the Whirlpool
Install the drain to the whirlpool according to the drain manufacturer’s instructions. Do not connect
the trap at this time.
Position a clean drop cloth or similar material in the bottom of the whirlpool. Be careful not to
scratch the surface of the whirlpool.
Drop-In Installation
Whirlpool
Rim
Do not support
the whirlpool
by the rim.
Use the roughing-in
information to
construct the stud
framing.
Allow for the thickness of
the planned deck material.
Wood
Batten
Whirlpool
Rim
Flush Installation
Kohler Co. 5 1022205-2-B

3. Secure the Whirlpool to the Subfloor
CAUTION: Risk of product damage. Do not lift the whirlpool by the piping or pumps, or use the
piping or pumps for structural support of the whirlpool.
Choose the installation option that best applies to your particular installation. Follow the
appropriate instructions.
If the subfloor is not level, shim the whirlpool support blocks as necessary.
Option for Using a Cement or Mortar Bed
Spread a 2” (5 cm) thick layer of cement or mortar on the subfloor where the whirlpool will be set.
This will help secure, level, and support the unit. Clear all the material away from the pump
controls and support block locations.
NOTE: Do not use gypsum cement or drywall compound for this application, as they will not provide an
acceptable, durable bond.
NOTE: The pump controls (when the pump banding straps are cut) and support blocks must rest
directly on the subfloor.
Position a piece of plastic drop cloth material on top of the cement or mortar bed. With help,
carefully lift the whirlpool into place, and make sure the pump controls and support blocks do not
rest in the bed material.
Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support
blocks.
Option for Using Construction Adhesive
Apply a generous amount of high-quality construction adhesive to the bottom of the support blocks.
With help, carefully lift the whirlpool into position.
Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support
blocks.
Option for Using Silicone Sealant
With help, carefully lift the whirlpool into position.
Insert the drain tailpiece into the trap. Make sure the whirlpool is level and resting on all support
blocks.
Apply a continuous bead of high-quality silicone sealant around the entire rim of the whirlpool.
Clear spaces
for support
blocks.
Apply a bead of
silicone sealant
around the entire rim
or
Apply construction
adhesive to the
support blocks.
Spread a 2" (5 cm)
layer of cement or
mortar bed material.
Clear space for
pump.
1022205-2-B 6 Kohler Co.

4. Cut the Pump Banding Straps
IMPORTANT! This step is necessary to make your Kohler whirlpool operate more quietly.
Use tin snips to cut the two pump banding straps from each whirlpool pump.
NOTE: Do not raise the pumps higher than they were before you cut the pump banding straps. If the
pumps are raised too high, they will not prime properly. Make sure the rubber isolation feet are in place.
To minimize whirlpool noise and vibration, be sure the pumps are not in direct contact with the
whirlpool after the pump banding straps are cut. The pump controls contain rubber isolation feet to
reduce pump noise.
5. Install the Plumbing
CAUTION: Risk of property damage. Ensure a watertight seal on the whirlpool drain.
Connect the drain to the trap according to the drain manufacturer’s instructions.
NOTICE: An access panel will simplify future maintenance.
K-1397 only: Connect the hot and cold water supply lines to the integral fill valves according to
local codes. An additional hole is pre-drilled in the bath shell for the handshower. Install the
handshower at this time. Connect the end of the handshower hose to the open port of the transfer
valve (beneath the bath rim). Make sure the transfer valve stem is rotated fully clockwise. The
transfer valve includes an integral vacuum breaker that protects both the fill spouts and the
handshower from water backflow.
K-1399 only: Install the faucet valving according to the faucet manufacturer’s instructions. Connect
the valving to the whirlpool fill ports (spouts) according to local codes.
All models: Do not install the faucet trim until instructed. Open the hot and cold water supplies,
and check the supply connections for leakage.
Run water into the whirlpool, and check the drain connections for leakage.
Rotate the transfer valve stem, and check the handshower connections for leakage.
Heater
Junction
Box
Pump
Wiring Harness
Rubber Isolation
Feet
Control
Cut the pump
banding straps.
Kohler Co. 7 1022205-2-B

6. Make Electrical Connections
NOTE: The whirlpool model number is printed on a label near the whirlpool pumps. This label also
identifies the electrical rating of the whirlpool. These whirlpools come equipped with two wiring
junction boxes and will only operate at 220-240 V and at 50/60 Hz.
WARNING: Risk of electric shock. To reduce the risk of electric shock, connect the pumps and heater
to properly grounded Ground-Fault Circuit-Interrupters (GFCI’s) or Earth-Leakage Circuit-Breakers
(ELCB’s). This will provide additional protection against line-to-ground shock hazard. Two 220-240 V,
20 A, 50/60 Hz dedicated circuits are required.
WARNING: Risk of electric shock. Make sure the power has been disconnected before performing the
following procedures.
The whirlpool controls and system have been prewired at the factory. A licensed electrician should
make routine service connections to the junction boxes.
Connect service to the junction boxes. The junction boxes contains blue, brown and green with a
yellow stripe colored wires and ground lugs. Use one service for the pump controls, and another for
the heater. A communication cord from the heater to the primary control has been prewired at the
factory.
Provide separate equipment earthing conductors for the earth lugs located inside the junction boxes.
The earthing conductors must not be connected to any current-carrying conductors. Follow local
electrical codes.
Bond in accordance with national and local codes.
Wiring harnesses have been prewired at the factory. They allow communication between the
keypad, all features, and the controls. No additional wiring is required, but ensure that all wires are
securely fastened.
NOTE: Each wiring harness includes an antenna for the remote control. Do not alter or damage this
antenna during installation.
Ground (Green with
Yellow Stripe)
Blue
Supply 60 Hz 50 Hz From Control or Heater
L1 L1 Brown
L2 N Blue
Electrician to
provide suitable
strain relief.
Both junction boxes should be wired as
shown.Each should have a separate supply.
Bond in accordance with
national and local codes.
Wire
Connectors
From Control
or Heater
Brown
Heater (models may vary) inline
(shown) or T-style (not shown)
Heater
Electrical
Cord
Heater
Junction
Box
Wiring
Harness
Junction Box
Control Pump
Electrical Cord
1022205-2-B 8 Kohler Co.

7. Install the Whirlpool Trim Kit
Install the whirlpool trim kit (if not factory installed) according to the instructions packed with the
trim kit. Pay particular attention to the jet installation steps below - they are very important and are
included here to help you obtain smooth, trouble-free jet operation.
NOTE: The jet O-ring must be correctly positioned, must be lubricated, and must be in good condition to
permit easy rotation and proper operation of the jet.
Install the O-ring onto the first shoulder of the jet. Lubricate the O-ring with silicone lubricant to
prevent noisy operation of the jet.
Carefully insert the jet into the housing, and lightly push and rotate the jet until it snaps into
position. Do not force the jet.
NOTE: When installed correctly, the jet should turn smoothly both clockwise and counterclockwise.
8. Test Run the Whirlpool
Check all electrical connections.
Make sure all union connections to the pumps and heater are securely hand tightened.
Verify that both sets of pump banding straps have been cut, and that the pump controls are resting
directly on the subfloor. Ensure that the rubber isolation feet are in place.
Turn electrical power to the whirlpool on.
Fill the whirlpool to a level above the Riverjet water level sensors located on either side of the
Riverjets.
Operate the whirlpool for 5 minutes (refer to the ″Operating Sequence″section) and check all
whirlpool piping connections, on the back side, for leaks.
Turn on the each of the whirlpool features and verify proper function. Check for any water leakage
on the whirlpool’s back side.
If equipped, turn on the chromatherapy cycle and allow it to sequence through all eight colors;
white, violet, indigo blue, aqua blue, green, yellow, orange and red. It takes approximately 1 minute
to cycle through all eight colors.
Verify functions using the remote control. Refer to the ″Remote Control Operation″section.
For additional information on whirlpool operation, see ″Confirm Proper Operation″section.
Slide the O-Ring
onto the first
shoulder of the jet.
Inspect and
lubricate the
O-Ring.
Insert the jet into the housing,
and lightly push and rotate
until it snaps in position.
Housing
Kohler Co. 9 1022205-2-B

9. Complete the Finished Wall/Deck
If you have not already done so, carefully remove the protective tape from the whirlpool rim.
Cover the framing with water-resistant wall material. Seal the joints between the whirlpool rim edge
and the water-resistant wall material with silicone sealant.
Tape and mud the water-resistant wall material. Install the finished wall to the water-resistant wall
material so it is 1/16” (2 mm) above the enameled surface. Seal the joints between the whirlpool rim
and the finished wall material with silicone sealant.
Install the faucet trim according to the instructions packed with the trim.
10. Complete the Concrete Installation
If you have not already done so, carefully remove the protective tape from the whirlpool rim.
Apply mortar and tile to the wall, deck and surround material as needed.
Apply a bead of sealant where the tile meets the whirlpool surface.
Install the faucet trim according to the instructions packed with the trim.
11. Clean-Up After Installation
When cleaning up after installation, do not use abrasive cleansers, as they may scratch and dull the
whirlpool surface. If necessary, use warm water and a liquid detergent to clean the surface of the
whirlpool, user keypad and remote control.
Remove stubborn stains, paint, or tar with turpentine or paint thinner. Do not allow cleaners
containing petroleum distillates to remain in contact with any whirlpool surfaces for long periods
of time. Remove plaster by carefully scraping with a wood edge. Do not use metal scrapers, wire
brushes, or other metal tools. Use a powder-type detergent on a damp cloth to provide mild
abrasive action to any residual plaster.
Apply silicone sealant to the water-resistant
wall material and the finished wall.
Install the finished
wall material.
First install water-
resistant wall material.
Apply silicone sealant to the water-resistant
wall material and the finished wall.
Install the finished wall
material.
First install water-
resistant wall material.
Drop-In Installation
Flush Installation
Whirlpool
Whirlpool
1022205-2-B 10 Kohler Co.

12. Install the Removable Pillows
CAUTION: Risk of product damage. Do not submerge the pillows underwater or use them as seat
cushions.
NOTE: For best attachment to the whirlpool surface, moisten the back surface of the pillows at the suction
cup locations.
Clean the whirlpool surface of any soap film or oils. Suction cups are located on the back side of the
pillows. Position the large pillow in the appropriate location on the whirlpool ledge, and press
down firmly at the suction cup locations with the heel of your hand. Position the small pillows as
desired above the waterline by again pressing down firmly with the heel of your hand. Check to
make sure that the pillows are attached firmly to the whirlpool.
Detach the pillows by lifting them off the whirlpool surface.
Position the small pillows as
desired above the waterline.
Position the large pillow on the
whirlpool ledge, and press down
firmly with your hand.
Three pillows are shown -
four are included
Kohler Co. 11 1022205-2-B

13. Confirm Proper Operation
Fill the Whirlpool
NOTE: Please read these steps carefully before you operate your whirlpool.
Turn the jet trim rings fully counterclockwise. Position the jet nozzles so they face down toward the
basin.
NOTE: For Waterfall only use (no Flexjets or Riverjets), you only need to fill the whirlpool basin to a level
about 2” (5 cm) above the top of the suction covers.
NOTE: For Waterfall or Flexjets (no Riverjets), you only need to fill the whirlpool basin to a level about 2”
(5 cm) above the top of the highest Flexjet.
To operate all functions: Fill the whirlpool to a level above the water-level sensors on either side of
the Riverjets.
NOTE: The Riverjets will only operate if both water-level sensors are completely covered with water. If the
water level drops below the sensors, the Riverjets will automatically turn off, and the Flexjets will turn on.
The Riverjets and Flexjets will not operate at the same time.
NOTE: The water temperature in the whirlpool should not exceed 104° F (40° C). The heater will
automatically turn off as the water temperature approaches 104° F (40° C) and will remain off until the
water cools.
Water-Level Sensors - To use all functions,
fill to a level above both water-level sensors.
To use only the Waterfall and Flexjets, fill
to a level 2" (5 cm) over the highest jet.
To use only the Waterfall, fill to a level
2" (5 cm) over the suction cover.
Flexjet - Turn the jet trim ring fully
counterclockwise and position the jet
nozzles downward.
Suction Cover
Riverjet
1022205-2-B 12 Kohler Co.

14. Operating Sequence
NOTE: A built-in heater automatically helps to maintain the water temperature when the whirlpool is
running, as long as the water temperature does not exceed 104° F (40° C). The heater will disengage at
higher temperatures.
IMPORTANT! Please refer to your Homeowners Guide for detailed instructions on the user keypad and
remote control.
NOTE: Your RiverBath uses two pumps. One pump powers the Waterfall, and the second pump propels
water through the Flexjets and Riverjets.
To turn the whirlpool on: Press the Power On/Off button or rotate the outer ring to access a
desired mode, as described below.
To access a desired mode: Rotate the outer ring until the button is flashing blue. Press “OK” to
activate the mode. The active mode will flash green. To turn off a mode, rotate the outer ring until
the button is flashing blue and press “OK” again. Verify each of the features listed below.
Waterfall: When activated, the Waterfall will start to flow at medium volume within several
seconds. The Waterfall mode is not heated. Increase or decrease the water flow by pressing either
the up or down arrow buttons on the keypad. An indicator bar in the center of the keypad shows
the water flow volume. The Waterfall may be used alone, or with any one of the following; Flexjets,
Whitewater mode or Rapids mode.
Flexjets: When activated, the Flexjets, located lower in your whirlpool than the Riverjets, will start
to flow at medium volume immediately. Increase or decrease the water flow by pressing either the
up or down arrow buttons on the keypad. An indicator bar in the center of the keypad shows the
water flow volume.
Whitewater: Whitewater mode activates the two outside Riverjets behind your neck to flow at
medium volume. Increase or decrease the water flow by pressing either the up or down arrow
buttons on the keypad. An indicator bar in the center of the keypad shows the water flow volume.
Rapids: Rapids mode activates the four Riverjets behind your neck to flow at medium volume.
Increase or decrease the water flow by pressing either the up or down arrow buttons on the keypad.
An indicator bar in the center of the keypad shows the water flow volume.
Tidepool: This feature turns off the air flow to the jets for a soothing, relaxing effect. The Tidepool
feature may be used at any time while any of the jets are operating. The Tidepool mode does not
affect the Waterfall.
NOTE: Some air may flow from one or more jets for a short time after the Tidepool feature has been
activated.
Flexjet Flow Mode
Activates Mode
Selected
Waterfall
Mode
Rotate outer
ring to access
desired mode
Power
On/Off
Chromatherapy-Specific
Color (H2 models only) Heater
On/Off
Chromatherapy Cycle
(H2 models only)
Decreases
Flow
Tidepool
Indicator Bar - Shows
water flow volume
Riverjet Rapids Mode
Increases Flow
Riverjet
Whitewater Mode
Turn the Flexjet
trim clockwise to
decrease the flow.
Turn the Flexjet trim
counterclockwise to
increase the flow.
Lighted User Keypad
Kohler Co. 13 1022205-2-B

Operating Sequence (cont.)
Heater: The built-in heater automatically helps to maintain the water temperature when any of the
jets are operating, as long as the water temperature does not exceed 104° F (40° C). The heater may
be turned off at any time while the pumps are operating, by rotating the outer ring until the heater
button is flashing and pressing “OK”. Press “OK” again to turn the heater back on.
Your whirlpool jet system adds air to the water stream (when not in the Tidepool mode) to increase
the force of the water flow. Decrease the force of the whirlpool water flow by turning the whirlpool
trim rings clockwise until you obtain the desired water force. Turn the trim rings counterclockwise
to increase the water flow force.
NOTE: A built-in timer automatically stops the pump and motor after approximately 20 minutes of
operation.
Press the Power On/Off button to turn the whirlpool off.
15. Chromatherapy Operation
Equipped on H2 Models Only
NOTE: Chromatherapy may be used with all modes of operation. Chromatherapy may also be used when
the pumps are not operating.
Chromatherapy Cycle: When this mode is activated, the chromatherapy lights will automatically
and continuously cycle through the eight colors; white, violet, indigo blue, aqua blue, green, yellow,
orange and red. One cycle through all eight colors takes approximately one minute. Rotate the outer
ring to select this mode and press “OK” to activate it. Press “OK” while the chromatherapy mode is
active, to turn off the lights.
Chromatherapy Specific Color Selection: When this mode is activated, you may choose a specific
color for the bath. Rotate the outer ring to select this mode, press “OK” to activate and use the
up/down arrows to reach the desired color. Press “OK” while the chromatherapy mode is active, to
turn off the lights.
16. Remote Control Operation
NOTE: Refer to your Homeowners Guide for detailed instructions on your remote control.
The remote control places the whirlpool functions at your fingertips. You may access and modify all
modes/features from the remote control. The waterproof remote control is designed to be used in
the bath and will float in the water. The remote control uses two AAA batteries.
The mode selector button functions in the same way as the outer ring. When “M” is pressed, one of
the modes will flash on the user keypad. If “M” is pressed again, the next mode in clockwise order
will flash. When the desired mode is flashing, press “OK” to activate it.
When the Flexjets, Waterfall, Whitewater or Rapids mode is active, the arrows will increase or
decrease the water flow volume.
17. Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Whirlpool System
Symptoms Probable Causes Recommended Action
1. User keypad does not
illuminate when power button
is pressed or outer ring is
rotated.
A. No power to control. A. Check wiring and connect
power.
1022205-2-B 14 Kohler Co.

Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
B. GFCI or ELCB tripped. B. Reset GFCI or ELCB.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. User keypad does not work. D. Replace user keypad.
E. Control does not work. E. Replace control.
2. Motor starts, but all jets are not
functioning. A. Jet is closed. A. Rotate jet trim counterclockwise to open.
B. Jet not installed correctly. B. Reinstall jet; check for O-ring
damage.
C. Jets are blocked. C. Remove blockage.
3. User keypad is illuminated, but
does not respond to buttons or
outer ring.
A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
4. User keypad indicator bar
keeps scanning at power-up. A. Control program is locked. A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. User keypad does not work. C. Replace user keypad.
D. Control does not work. D. Replace control.
5. User keypad is illuminated, but
pump won’t start. A. Power cord from pump to control is loose, disconnected
or damaged.
A. Check wiring for proper
connections.
B. Pump does not work. B. Replace pump.
C. Control does not work. C. Replace control.
6. Motor runs but pump won’t
prime (cavitates). A. Pump is shimmed too high. A. Lower pump/control to subfloor level.
B. Small air leak at pump inlet. B. Securely tighten nut(s) on
intake side of pump.
C. Motor/pump does not work. C. Replace motor/pump.
D. Control does not work. D. Replace control.
7. Little or poor water flow from
dual fill ports. (K-1397) A. Water supply lines blocked. A. Remove blockage.
B. Transfer valve not fully open. B. Rotate transfer valve handle.
8. Little or poor water flow from
Waterfall. A. Suction or harness blocked. A. Remove blockage.
B. Pump does not work. B. Replace pump.
C. Control does not work. C. Replace control.
9. Riverjets run, but
Whitewater/Rapids jets do not
operate as described.
A. Insufficient water in whirlpool
basin. A. Fill whirlpool so water covers water-level sensors.
B. User keypad does not work. B. Replace user keypad.
C. Butterfly valve does not work. C. Check wiring. Replace butterfly
valve.
D. Control does not work. D. Replace control.
10. Up/down volume control
arrows do not change water
flow as described.
A. User keypad does not work. A. Check wiring. Replace user
keypad.
Kohler Co. 15 1022205-2-B

Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
B. Pump does not work. B. Check wiring. Replace pump.
C. Control does not work. C. Check wiring. Replace control.
11. Air flow through jets does not
stop when Tidepool mode is
activated.
A. User keypad does not work. A. Replace user keypad.
B. Butterfly valve does not work. B. Check wiring. Replace butterfly
valve.
C. Control does not work. C. Check wiring. Replace control.
12. Air continues to flow through
one or more jets for several
seconds after Tidepool mode is
activated.
A. Normal operation - air will
stop flowing in a short time. A. No action required.
13. Pump stops before 18 minutes. A. GFCI or ELCB tripped. A. Identify source of fault, and
correct. Reset GFCI or ELCB.
B. Suction is blocked. B. Remove obstruction.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and
protection device activated. D. Check for blockage at suction and/or jets. Remove blockage
and allow motor to cool.
14. Pump does not automatically
stop after 22 minutes. A. 20-minute timer inadvertently disabled. A. See service manual.
15. Pump won’t turn off when the
power button on user keypad
is pressed.
A. User keypad does not work. A. Replace user keypad.
B. Control does not work. B. Replace control.
16. Pump operates but variable
speed feature does not work. A. Motor/pump does not work. A. Replace motor/pump.
B. Control does not work. B. Replace control.
17. Bath water cools while pump
is operating. A. Water temperature above 104° F (40° C). A. Allow bath water to cool.
B. Heater is turned off on user
keypad. B. Turn heater on.
C. Wiring from heater to control is
loose, disconnected or
damaged.
C. Check wiring for proper
connections.
D. Heater does not work. D. Replace heater.
E. Control does not work. E. Replace control.
18. Noisy operation. A. Pump banding straps have not
been cut. A. Cut pump banding straps with tin snips.
B. Dry or dislodged jet O-ring
(squeal). B. Remove jet, replace and lubricate O-ring, and reinstall
jet.
19. Remote control (if equipped)
does not work. A. Batteries improperly installed or dead. A. Replace batteries.
B. Antenna on wiring harness is
damaged. B. Replace wiring harness.
C. Remote control not
programmed correctly. C. See homeowners guide or service manual.
D. Remote control does not work. D. Replace remote control.
E. Control does not work. E. Replace control.
Troubleshooting the Chromatherapy Lights - H2 Models Only
1022205-2-B 16 Kohler Co.

Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
20. Chromatherapy lights do not
work. A. Loose, disconnected or damaged wiring/connections. A. Check wiring for proper connections. Replace wiring if
necessary.
B. Control does not work. B. Replace control.
Kohler Co. 17 1022205-2-B

Guide de l’Installation
Baignoire à hydromassage ronde
Renseignements importants
AVERTISSEMENT : Toutes les précautions de base devront être observées pour l’installation des
équipements électriques, incluant ce qui suit :
DANGER : Risque de choc électrique. Afin de réduire les risques de choc électrique, raccorder
uniquement à une prise de terre, protégée par un disjoncteur différentiel de classe A (GFCI) ou un
disjoncteur de mise à la terre (ELCB).
AVERTISSEMENT : Risque de choc électrique. Tous les raccords électriques doivent être réalisés par
un électricien qualifié.
AVERTISSEMENT : Risque de chocs électriques.Débranchez avant toute intervention.
AVERTISSEMENT : Risque de blessure ou de dommages aux biens. Veuillez lire avec attention cette
notice avant de commencer l’installation, y compris les prescriptions suivantes.
Les matériaux de construction et le câblage doivent passer à distance du corps des pompes et d’autres
composants générateurs de chaleur de l’unité.
Installez de façon à permettre l’accès pour l’entretien.
Des connecteurs de câble à pression marqué ″Earth/Ground″sont fournis dans les compartiments de câblage.
Pour réduire le risque de choc électrique, connectez ces connecteurs aux bornes de mise à la terre de votre
service électrique ou tableau de raccordement avec du câble en cuivre de dimension équivalente aux
conducteurs du circuit alimentant cet équipement.
Un connecteur de câble à pression est prévu à l’extérieur de la boîte de jonction de la pompe ou de la
commande de cet appareil afin de permettre la connexion entre l’appareil et toutes autres surfaces de métal
avoisinantes, comme requis par les normes locales.
Mise à la terre obligatoire. L’unité doit être installée et mise à la terre par un électricien qualifié.
AVIS : Respecter toutes les normes de plomberie et électriques locales.
Informations sur le produit
Branchement électrique requis
L’installation doit comporter deux disjoncteurs différentiels de classe A (GFCI) ou disjoncteurs de mise à la
terre (ELCB). Les GFCI ou ELCB protègent des risques d’électrocution par mise à la terre de l’alimentation.
Utilisez deux appareils 220-240 V, 20 A, 50/60 Hz dédiés ; un pour les pompes et les commandes, l’autre
pour le chauffage.
Directives d’utilisation du produit
AVERTISSEMENT : Une modification non autorisée peut conduire à un fonctionnement peu sûr et
des performances faibles de la baignoire à hydromassage. Ne déplacez pas les pompes de la
baignoire à hydromassage et ne faites pas d’autres modifications sur le système de baignoire à
hydromassage, car ceci pourrait compromettre le fonctionnement et la sécurité de la baignoire à
hydromassage. Kohler Co. ne sera pas responsable dans sa garantie ou autrement des blessures ou des
dommages provoqués par une telle modification non autorisée.
Kohler Co. Français-1 1022205-2-B

Informations sur le produit (cont.)
Caractéristiques
Les composants incluent deux pompes, deux commandes, un chauffage, une chute d’eau, de Flexjets, des
Riverjets, des lampes de chromathérapie (modèle H2 seulement), un robinet de remplissage intégré (K-1397
uniquement), et un clavier lumineux avec télécommande.
Raccordement et Accès pour l’Entretien
Avant l’installation, assurez-vous d’avoir suffisamment d’accès pour les raccords finaux.
AVIS : Prévoyez un accès de service généreux, sans restriction à la pompe. Vous devez prévoir un
panneau d’accès minimum large de 48″(122 cm) haut de 15″(38,1 cm) pour entretenir les pompes et les
commandes. L’accès doit être placé immédiatement à côté des pompes. Étudiez les informations de gabarit
jointes à la baignoire à hydromassage.
Sommaire
Renseignements importants ......................................................... 1
Informations sur le produit .......................................................... 1
Branchement électrique requis ..................................................... 1
Directives d’utilisation du produit .................................................... 1
Caractéristiques ................................................................ 2
Raccordement et Accès pour l’Entretien .............................................. 2
Merci d’avoir choisi la Société KOHLER ................................................ 2
Avant de Commencer ............................................................. 3
Outils et matériaux recommandés ..................................................... 3
Préparez le site .................................................................. 4
Préparez la baignoire à hydromassage ................................................. 4
Fixez la baignoire à hydromassage au sol .............................................. 5
Coupez les sangles de retenue de la pompe ............................................ 6
Installez la plomberie .............................................................. 6
Faites le raccordement électrique ..................................................... 7
Installez le nécessaire d’habillage de la baignoire ......................................... 8
Faire un essai de fonctionnement de la baignoire à hydromassage ............................ 8
Terminez la finition murale et de la plate-forme ........................................... 9
Complétez l’Installation en Béton ..................................................... 9
Nettoyage après installation ......................................................... 9
Installez les coussins amovibles ..................................................... 10
Vérifier le bon fonctionnement ...................................................... 11
Séquence de fonctionnement ....................................................... 12
Opération Chromathérapie ......................................................... 13
Fonctionnement de la télécommande ................................................. 13
Procédures de dépannage ......................................................... 13
Merci d’avoir choisi la Société KOHLER
Nous apprécions votre engagement envers la qualité KOHLER. Veuillez lire attentivement ce guide avant de
commencer l’installation. N’hésitez pas à nous contacter en cas de problème d’installation ou de
fonctionnement. Nos numéros de téléphone et adresse Internet sont au verso. Merci encore d’avoir choisi la
société Kohler.
Kohler Co. Français-2 1022205-2-B

Avant de Commencer
ATTENTION : Risque de dommages au produit. Ne pas soulever la baignoire par sa tuyauterie ou sa
pompe. Ne pas utiliser la tuyauterie ou la pompe pour supporter la baignoire à hydromassage.
Nous conseillons une installation surbaissée ou affleurante pour cette baignoire.
Avant l’installation, examiner la baignoire pour déceler tout dommage.
Cette baignoire à hydromassage doit avoir un support adéquat sur un sol de niveau.
Modèle K-1397 est pourvu d’un système de remplissage intégré faisant appel à deux orifices de
remplissage de chaque côté de la cascade et à une robinetterie pré installée.
Modèle K-1399 vous permet d’utiliser la robinetterie de remplissage de votre choix - vous pouvez
utiliser le double orifice déjà monté ou un bec de remplissage séparé si vous désirez. Vérifiez que le
support d’un robinet de rebord est adéquat, le cas échéant, les grands robinets qui peuvent par
distraction être utilisés comme appuis ne sont pas appropriés ou sûrs pour cette installation.
Reportez-vous aux normes nationales et locales.
Outils et matériaux recommandés
Plus:
• Outils et matériaux habituels du travail du bois
• Tissu protecteur
• Ciment, mortier ou adhésif de construction
• 2 x 4's
Mastic silicone Mètre Ruban Crayon à Papier Cisaille de ferblantier Niveau à Bulles
Lunettes
de Protection Clé à griffes
1022205-2-B Français-3 Kohler Co.