Konexx Mobile-USB User manual

Setup Guide
Mobile-USB

1
Table of Contents
Contacting KONEXX 1
Pre-Installation 2
Mobile-USB Installation 3
Windows Connection Setup 4
Establishing Your Connection 9
Level Switch Settings Table 10
Operating Tips & Troubleshooting 14
Warranty Information 18
Why Mobile-USB?
As a mobile notebook user you need modem connectivity to send and
receive critical information when you are working at client sites and
hotels. The problem is that notebook modems are analog and virtually
all office and hotel phone systems are digital. Connectivity in this
environment can be impossible. Worse, connecting to a digital line
without protection can destroy your modem. The Konexx Mobile-USB
provides an analog data port to connect your modem to virtually any
office or hotel digital phone system.
Contacting KONEXX
You may contact KONEXX using any of the following methods:
Voice: [phone]
Toll Free: [phone]
Fax: [phone]
Website: www.konexx.com
E-mail: [e-mail]
[email protected]
Address: KONEXX
5550 Oberlin Drive
San Diego, CA 92121

2
Pre-Installation
System Requirements – Requires notebook with a USB Port.
Any Windows OS (including Windows 95, NT) or Mac OS.
Pre-installation Guidelines - Before installing your MOBILE-
USB, observe the following guidelines:
CONNECTION WARNING - Never connect the MOBILE-USB
directly to the telephone line or telephone wall outlet. Use the
procedures in this User's Guide to avoid damaging your MOBILE-
USB.
TELEPHONE LEVEL SWITCH - Set the Telephone Level switch on
the MOBILE-USB for the telephone you are using (refer to the Level
Switch Setting Table on page 10). Switch setting #3 is used on the
majority of digital telephone systems.
TELEPHONE SET VOLUME CONTROL - The Telephone Set Volume
Control (handset and/or speakerphone volume) may impact your
connection speed. KONEXX recommends that the volume control be
set in the mid-range for most telephone sets. Do this by lifting the
handset to your ear and adjust the volume control to mid-range. Some
AT&T/Lucent/Avaya sets may require the volume set at a lower level.
SPEAKERPHONES - If the attached telephone has speakerphone
capability, do not use speakerphone mode. Speakerphone mode
disconnects the handset jack used by the Modem Konnector to send
and receive data.
DIALING - Configure your modem for Tone Dialing (Go to
Start…Settings…Control Panel…Modems…Dialing Properties…click
on TONE DIAL ).

3
Mobile-USB Installation
Step 1. Connect the USB cable on the MOBILE-USB to your
computer USB port.
Step 2. Remove the coiled handset cord from the telephone handset
(2A) and insert it into the MOBILE-USB jack labeled HANDSET (2B).
2A
Step 3. Connect your PC Card or internal modem cable to the
MOBILE-USB jack labeled MODEM.
2B

4
Mobile-USB Installation Diagram
Windows Connection Setup
If you use the MOBILE-USB while traveling we recommend that you
modify your modem settings to setup your modem for manual dialing.
Why Manual Dial? Because most digital PBX systems, such as
Nortel Meridian, Rolm and others do not accept the analog dialing
tones generated by the modem. In order to connect with the host
modem you will have to manually dial the host modem’s number on the
telephone keypad.
Why x3? The x3 command makes the manual dial process easier.
Your modem normally requires dial tone in order to dial. By adding
“x3” to your modem initialization or setup string you are instructing the
modem to dial without requiring dial tone. Once the x3 is entered it
remains in the Windows default settings. This will not affect modem
use on an analog line.
Continue to next page

5
To enter the “x3” in
Windows 95/98/NT
(Windows 2000 see page 7):
Step 1. Select START button
Step 2. Select SETTINGS
Step 3. Select CONTROL PANEL
Step 4. Double click the MODEMS icon
Step 5. In the General tab, highlight the modem to be used, then
Select PROPERTIES (not Dialing Properties)
Continue to next page

6
Step 6. Select CONNECTION TAB
Step 7. Under Call preferences uncheck the “Wait for dial tone before
dialing” box
Step 8. Select ADVANCED in the same window
Step 9. In the Extra Settings box type x3
Step 10. Click OK to exit Advanced Connection Settings screen
Step 11. Click OK to exit Modem Properties screen
Step 12. Click Close to exit Modems Properties screen
Step 13. Close Control Panel
Step 14. Reboot your computer and proceed to Establishing Your
Connection (Rebooting your computer is only necessary after
first installing x3).

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To enter the “x3” in Windows 2000:
Step 1. Select START button
Step 2. Select SETTINGS
Step 3. Select CONTROL PANEL
Step 4. Double click PHONE AND MODEM OPTIONS icon
Step 5. Click MODEMS tab
Step 6. Click PROPERTIES
Continue to next page

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Step 7. In the General Tab, Uncheck – Wait for dial tone before dialing
Step 8. Click the ADVANCED tab
Step 9. In the Extra Initialization commands box type x3
Step 10. Click OK to enter the x3 into the Windows default settings
Step 11. Click OK to exit Phone and Modem Options screen
Step 12. Close Control Panel
Step 13. Reboot your computer and proceed to Establishing Your
Connection (Rebooting your computer is only necessary after
first installing x3).

9
Establishing Your Connection
Step 1. Write down the phone number (including area code if
necessary) of the host modem that you wish to call.
NOTE: For proprietary software users see your Network Administrator
Step 2. Set the Level switch on the MOBILE-USB to the proper setting
for the telephone system (see table on page 10). If the phone system
is not listed, please see page 14 section D.
Step 3. Using your computer, begin the dial up or connection
process as normal (choose login, sign on, dial, etc.).
Step 4. After the modem completes dialing lift the telephone handset
from the cradle and place it on your desktop.
NOTE: If you cannot hear your modem dial - begin the dial up or
connection process as normal, wait approximately 5-10 seconds,
then lift the handset and place it on your desktop.
Step 6. Get an outside line (dial 9 or other prefixes if necessary) and
manually dial the number of the modem you wish to connect to on the
keypad of the telephone.
Step 7. Wait for your modem and host to negotiate the connection.
Your connection is now established. Do not hang up the telephone
handset until you are ready to terminate your connection.
If you have trouble connecting, please call KONEXX Technical
Support at 800-275-6354 or [phone] (7:30 – 4:30 PST)
NOTE: When using the MOBILE-USB with a notebook computer, you may
notice a “buzz” or “humming” noise when the notebook computer is being
powered by its’ external power supply. The noise is being generated by the
computers’ external power supply and is being picked up by the telephone set
due to a ground incompatibility. Because this noise effects the modem
connection speed we recommend that you power your notebook from its battery
when using the Mobile-USB (disconnect the power supply that powers your
notebook).

10
Level Switch Settings Table
The Mobile-USB Level switch adjusts the transmit level of your modem
to the telephone set. The Level switch is manually set in one of four
settings and is dependent on the telephone set you’re using.
Level 3 - Approximately 75% of the electronic or digital PBX telephone
systems you will encounter use Setting 3.
Telephone Telephone Switch Notes
Manufacturer Set Model Setting
Ameritech None Specified 1 1a
AT&T (See Listings for Avaya)
Avaya Definity 3 ---
Destiny 3 2
Dimension 2 or 3 2
Horizon 2 ---
ISDN 3 1a
Avaya ISDN 7500 series 3 ---
ISDN 8500 series 3 ---
Infinity 3 ---
Merlin 3 ---
Merlin II 3 2
Merlin Legend 3 7
Partner 3 ---
Spirit 3 8
System 25 3 3 & 4
System 75 3 3 & 4
System 85 3 3 & 4
Comdial Digitech 3 ---
Executech 3 ---
Executive --- 2
Executive II --- 2
Impact 3 ---
InnTouch 3 8
David Systems None Specified 3 2
Eagle None Specified 2 ---
Ericsson MD-110 3 1a
Executone Encore CX 3 7
IDS 3 7

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Level Switch Settings Table (Cont.)
Telephone Telephone Switch Notes
Manufacturer Set Model Setting
Key Systems 2 or 3 ---
Model 227 --- 7 & 1b
Model 432 --- 7 & 1b
Fujitsu Focus 196 --- 5a
Others 4 ---
GAI-tronics Cohort 3 7
G.E. none specified --- 1a & 2
G.T.E. none specified --- 1a & 2
Harris Lanier 3 ---
Hitachi Digital Model 200 1 2
HCX-5000 1 2
Intecom IBX 3 7
Inter-tel Hitech/1232 1 4
MPK-2 1 2
Axxess 3 7
Premier 1 or 4 2
Phoenix 1 or 4 2
Others 1 ---
Isoetec Key Systems 3 ---
Digital PBX 1 1a & 2
ITT/Cortelco None Specified 2 2
Iwatsu Omega 2 ---
Omega III 2 or 3 ---
Omega IV 1 or 4 4
Kokyo Co. Kanda 1 ---
Lanier EKT-220 Electronic 2 ---
Key Telephone
Lexar Telex --- 7
2000 series --- 5b, & 7
Lucent (See Listings for Avaya)
Macrotel None Specified 4 1a
Mitel Superset 2 or 3 7
SX-200 3 1a & 7
NEC Dterm II 1 1a
Dterm III 1 2
Dterm V 1 ---
Electra 2 or 3 7
Freedom 1 ---
Mark II 1 ---
Others 1 ---
Nitsuko Onyx 3 1a & 2
Northcom Premier 3 ---
(NC-1647)
Northern Telecom Advantage 3 7
Focus 2 7

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Level Switch Settings Table (Cont.)
Telephone Telephone Switch Notes
Manufacturer Set Model Setting
Northern Telecom Logic One 3 7
Meridian Business 3 7
System (CENTREX)
Meridian SL-1 3 7
Meridian SL-100 3 7
Meridian 1 3 7
Meridian 100 3 7
Meridian Norstar 3 ---
Unity 2 or 3 ---
Vantage 3 2
Panasonic KXT-23?5 3 ---
DBS (old) 2 or 3 ---
DBS (new) 2 or 3 ---
Others 3 ---
Phillips None Specified 1 or 4 2, 5b
Premier Digital 1 or 4 6
Rolm Model 120 1, 4 or 3 7
Model 240 1, 4 or 3 7
Model 312 1, 4 or 3 7
Model 400 1, 4 or 3 7
Model 600 1, 4 or 3 7
Others 1 or 4 7
Samsung Prostar 1 or 4 1a
Siemens Dyad --- 5b, & 7
Dyad Jr. --- 5b, & 7
HCM-200 3 1a & 2
HCM-600 3 1a & 2
Hicom Digital 1 1a & 2
OptiSet E 1 or 4 7
Saturn Digit 260 --- 5b
Southwestern Bell Freedom Phone-old3 ---
Freedom Phone-new 1 or 4 1a
Shared Resources Vision Phone 2 2
(SRX)
Tadiran EKT-221 --- 1b
Coral I & II 4 1b & 2
Emerald & Others 4 1b & 2
Teledex All --- 9
Telrad Model 716 4 ---
Model 2464 4 ---
Symphony 4 7
Digital 717 4 7
Others 4 2
TIE BusinessComm 2 2
Datastar 2 ---

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Level Switch Settings Table (Cont.)
Telephone Telephone Switch Notes
Manufacturer Set Model Setting
TIE DCX 2 ---
EX-2260 2 ---
Meritore 2 ---
Onyx 3 ---
TC-22 2 ---
Ultracom CX 2 2
Keyset 8 2 2
Toshiba DKT-1000 series 1 or 3 1a
DKT-2000 series 3 1a
EKT 2000 series 2 2
EKT-3000 series 2 1a
EKT-6000 series 3 or 4 ---
Perception 3 7
Strata (Key Syst) 2 1a & 2
Strata (Digital) 1 or 3 1a & 2
103 series 2 or 3 ---
Trillium Panther 2 or 3 1a & 2
Talkto 616 2 1a & 2
Vodavi Electronic Key Sys --- 1b
Starplus Digital --- 7
Walker Marathon 1 or 4 ---
Poet 1 1a
NOTES:
1. Custom Factory Settings:
a. The KONEXX product may require a custom factory setting for this phone
set. If difficulties are encountered, contact Technical Support at 1 800
275-6354.
b. The KONEXX product requires a custom factory setting to work on these
phones. Contact KONEXX Technical Support at 1 800 275-6354
2. Insufficient data is available to determine whether the phone system will
support autodialing.
3. The KONEXX product will not support autodial on Model 7300 series
telephones.
4. You may have to dial an outside line access number, such as a 9, on the
phone before autodialing.
5. Handset Wiring Compatibility:
a. Phone has nonstandard handset wiring and is not compatible with the
KONEXX product.
b. Phone has nonstandard handset wiring. The KONEXX product requires
the use of a special adapter cable set. Contact Technical Support at
1 800 275-6354.
6. When autodialing the user must dial a number on the keypad of the phone
after the modem has dialed to maintain the line.
7. These phone systems do not support autodialing.
8. Modem connections limited to 2400 bps by this phone.
9. Teledex telephone is an analog handset and the notebook user may connect
directly into the wall jack if the Teledex telephone set does not have a data
port.

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Operating Tips and Troubleshooting
A. Telephone Handset - The handset must be out of its cradle when
the modem is in use. Make sure the telephone handset is out of
the cradle until you finish your modem session. Hang up your
modem and plug the telephone handset cord into the handset to
reactivate the handset.
B. “Hum” or “Buzz” Sound - When using the MOBILE-USB with a
notebook computer, you may notice a “buzz” or “humming” noise
when the notebook computer is being powered by its’ external
power supply. The noise is being generated by the computers’
external power supply and is being picked up by the telephone set
due to a ground incompatibility.
Because this noise effects the modem connection speed we
recommend that you power your notebook from its battery source
when using the Mobile-USB (disconnect the power supply that
powers your notebook).
C. Telephone Set Volume Control - The Telephone Set
Volume Control (handset and or speakerphone volume) may
impact your connection speed. KONEXX recommends that the
volume control be set in the mid-range for most telephone sets.
Do this before installing the Mobile-USB so you can listen through
the handset - lift the handset to your ear and adjust the volume
control to mid-range. Some AT&T/Lucent/Avaya sets may require
the volume set at a lower level.
D. Level Switch on the MOBILE-USB - The setting you use
depends on the signal level used by the telephone to which the
MOBILE-USB is connected. The switch setting sequence from
high to low is 2-3-1-4. If the phone system is not listed on the
table try switch setting 3 which is the most common. If you set
the Level switch too high, you will hear feedback through the
modem speaker when the modem is in use. If you hear feedback,
set the Level switch to the next lower setting using the sequence
2-3-1-4 until the feedback disappears.
E. Speakerphones - If your telephone has a speakerphone mode,
do not activate the speakerphone. Speakerphone operation
disables the telephone handset jack that the MOBILE-USB uses
to transmit and receive data.
F. Princess and Trimline telephones - MOBILE-USB will not
operate with "Princess" or "Trimline" telephones, which have the
keypad in the handset. The electronics with which the MOBILE-
USB interacts are not accessible in these telephones.

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G. Tone dialing - Make sure your modem is configured for Tone
(DTMF) dialing. Your MOBILE-USB will not work with pulse
(rotary) dialing. Your modem user guide or operating instructions
should describe this procedure.
H. "No Dial Tone" error message - The “No Dial Tone” error
message is presented when the modem doesn’t receive dialtone
or recognize what it is receiving as dialtone. Some telephone
systems encountered in North America (such as Rolm or
Siemens) and most foreign telephone systems do not use the
standard dial tone. Your modem software will normally require
your modem to detect dial tone and may not recognize non-
standard tone as dial tone. The Hayes command X1 or X3 will tell
your modem to dial without detecting dial tone. This is the same
command used for Blind Dialing.
I. V.90 Connections - Although the MOBILE-USB is compatible
with V.90 modems, the maximum connection speed through the
MOBILE-USB is normally 33.6Kbps. Your connection speed will
be determined by the phone system's capabilities, your modems
capabilities, and the quality of the phone line. When using the
MOBILE-USB, your connection is going through a digital phone
system, which was not designed for data communications. Your
connection speed will probably be slower than you would get on
an analog phone line. In fact, V.34bis/V.90 connections at
28.8Kbps, 24Kbps, and 21.6Kbps are common.
J. Hanging up the modem - The MOBILE-USB disconnects the
“Handset” jack when your modem is in use. After data
transactions or when autodialing voice calls, use your
communications software to hang up your modem so that the
Handset jack is reactivated. The manual that came with your
software should describe how to hang up the modem.
K. System Requirements – Requires USB Port. Any Windows OS
(including Windows 95, NT) or Mac OS
L. Contacting Technical Support – 800-275-6354. If Tech Support
is not available to take your call, please leave a voice mail
message including your name, the telephone number you would
like us to call, and a brief description of the problem you’re
encountering. You can also send questions and comments to our
24-hour fax line at [phone] or send e-mail to
[email protected].

16
Please have the following information available when you call so we
can better assist you:
KONEXX model (name or number)
Telephone manufacturer, model name or model number
Modem or manufacturer, model name or model number
Computer operating system and communication software you’re using
If possible, call us on the telephone which the MOBILE-USB is
connected to so that we can test and troubleshoot the problem on that
telephone. Our goal is to make you a satisfied customer.
FCC Requirements
Part 68
This device has been granted a registration number by the Federal
Communications Commission (FCC), under Part 68 rules and regulations for
direct connection to the telephone lines. In order to comply with these FCC rules,
the following instructions must be carefully read and applicable portions followed
completely. These instructions must be supplied to the consumer.
1. This equipment complies with Part 68 of the FCC rules. A label located on
the outside surface of this equipment contains, among other information,
the FCC registration number and ringer equivalence number (REN). If
requested, this information must be provided to the telephone company.
2. As indicated below the suitable jack (USOC connecting arrangement) for
this equipment is shown. If applicable, the facility interface codes (FIC) and
service order codes (SOC) are shown.
3. The ringer equivalence number (REN) is used to determine the quantity of
devices which may be connected to the telephone line. Excessive RENs on
the telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of the RENs should not
exceed five (5.0). To be certain of the number of devices that may be
connected to the line, as determined by the total RENs, contact the
telephone company to determine the maximum REN for the calling area.
4. If this equipment causes harm to the telephone network, the telephone
company will notify you in advance. But if advance notice is not practical,
the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
5. The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in order
for you to make necessary modifications in order to maintain uninterrupted
service.
6. If trouble is experienced with this equipment, please contact the service
center for repair and/or warranty information. If the trouble is causing harm
to the telephone network, the telephone company may request you to
remove the equipment from the network until the problem is resolved. User
repairs must not be made, and doing so will void the warranty.

17
7. This equipment cannot be used on coin service provided by the telephone
company. Connection to party line service is subject to state tariffs.
(Contact your state public utilities commission for information.) If so
required, this device is hearing-aid compatible (EAC).
Part 15 B
FCC WARNING STATEMENT:
NOTE: This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or TV reception which
can be determined by one of more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Industry Canada (IC) Requirements
LOAD NUMBER: 0.00
NOTICE: The Industry Canada (IC) label identifies certified equipment. This
certification means that the equipment meets certain telecommunications
network protective operational and safety requirements. The Department does
not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company's inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be
aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
User's should ensure for their own protection that electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.

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CAUTION: Do NOT attempt to make such connections yourself; contact the
appropriate electrical inspection authority or electrician.
The Load Number (LNG) assigned to each terminal device denotes the
percentage of the total load to be connected to the telephone loop used by the
device, without overloading. The termination on a loop may consist of any
combination of devices, subject only to the requirement that the total of the Load
Numbers of all the devices not exceed 100.
Warranty
2 Year Limited Warranty
KONEXX warrants this product against all defects in material and
workmanship, under normal use, for two years from the date of
purchase. This limited warranty applies to the original purchaser of
this product only. Customer’s sole and exclusive remedy and
KONEXXs’ liability in the event of a defect is expressly limited to
correction of the defect by adjustment, repair, replacement or
substitution at KONEXXs’ option.
This warranty does not cover, and KONEXX is not responsible for
damage caused by misuse, neglect, fire, lightning, electrostatic
discharge, or modification of this product or damage resulting from the
use of this product with hardware not specifically recommended by
KONEXX. If a defect should occur, contact KONEXX Technical
Support for an RMA number. No product shall be accepted back for
warranty repair without an RMA number.
Except as specifically provided herein, there are no other warranties
expressed or implied, including but not limited to, any implied
warranties of merchantability or fitness for a particular purpose and in
no event shall KONEXX be liable for indirect, incidental, consequential
or other similar damages arising out of any breach of this warranty or
otherwise.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
First Edition. Copyright 2001 by KONEXX, Unlimited Systems
Corporation, Inc., San Diego, CA. All Rights Reserved.