CalAmp GEMINI G3 User manual

GEMINI G3
MOBILE RADIO MODEM
User Manual
001-0001-401 Rev A
November 2013

Copyright Notice
©2013 CalAmp. All Rights Reserved.
CalAmp reserves the right to modify the equipment, its specification or this manual without prior notice, in the
interest of improving performance, reliability, or servicing. At the time of publication all data is correct for the op-
eration of the equipment at the voltage and/or temperature referred to. Performance data indicates typical values
related to the particular product.
No part of this documentation or information supplied may be divulged to any third party without the express
written consent of CalAmp. Products offered may contain software which is proprietary to CalAmp. The offer or
supply of these products and services does not include or infer any transfer of ownership.
Modem Use
The Gemini G3 modems are designed and intended for use in fixed and mobile applications. “Fixed” assumes the
device is physically secured at one location and not easily moved to another location. Please keep the antenna at a
safe distance from your head and body while the modem is in use.
Important
Maintain a distance of at least 20 cm (8 inches) between the transmitter’s antenna and any person while in use.
This modem is designed for use in applications that observe the 20 cm separation distance.
Interference Issues
Avoid possible radio frequency (RF) interference by following these guidelines:
•Do not operate in the vicinity of gasoline or diesel-fuel pumps unless use has been approved and author-
ized.
•Do not operate in locations where medical equipment that the device could interfere with may be in use.
•Do not operate in fuel depots, chemical plants, or blasting areas unless use has been approved and au-
thorized.
•Use care if operating in the vicinity of protected personal medical devices, i.e., hearing aids and pacemak-
ers.
•Operation in the presence of other electronic equipment may cause interference if equipment is incor-
rectly protected. Follow recommendations for installation from equipment manufacturers.
Mobile Application Safety
•Do not change parameters or perform other maintenance of the Gemini G3 modem while driving.
•Road safety is crucial. Observe National Regulations for telephones and devices in vehicles.
•Avoid potential interference with vehicle electronics by correctly installing the Gemini G3. CalAmp rec-
ommends installation by a professional.
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Revision History
April 2012
Rev 0
Initial release under CalAmp branding, new PN 001-0001-401
Changes from previous Dataradio PN D12020131301, version 3.01, include all related ACMA
specification information for UHF 403-512 MHz.
November 2013
Rev A
Add reference for preferred channel feature – RF Frequencies setup
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Table of Contents
1. PRODUCT OVERVIEW .................................................................................................................................... 6
1.1 GENERAL DESCRIPTION ......................................................................................................................................6
1.1.1 Features ...................................................................................................................................................6
1.1.2 Configuration ...........................................................................................................................................8
2. INSTALLATION ............................................................................................................................................... 9
2.1 PLANNING THE INSTALLATION ..............................................................................................................................9
2.1.1 Overview ..................................................................................................................................................9
2.1.2 Location ...................................................................................................................................................9
2.1.3 Cable Path................................................................................................................................................9
2.2 WARNINGS ......................................................................................................................................................9
2.2.1 RF Radiation warning.............................................................................................................................10
2.2.2 Interference with vehicular electronics..................................................................................................10
2.2.3 Secure mounting ....................................................................................................................................10
2.2.4 Explosive environments .........................................................................................................................10
2.2.5 Installation in vehicles powered by liquefied gas...................................................................................11
2.3 PHYSICAL UNIT ...............................................................................................................................................11
2.3.1 Recommended tools and supplies..........................................................................................................11
2.3.2 Physical mounting..................................................................................................................................11
2.4 ELECTRICAL INSTALLATION.................................................................................................................................13
2.4.1 Electrical requirements ..........................................................................................................................13
2.4.2 Routing of power cable..........................................................................................................................13
2.5 ANTENNA ......................................................................................................................................................15
2.5.1 Recommended tools and supplies..........................................................................................................15
2.5.2 Planning .................................................................................................................................................16
2.5.3 Antenna Installation ..............................................................................................................................17
2.6 COMPLETING THE PHYSICAL INSTALLATION ...........................................................................................................17
2.7 CHECKING OUT NORMAL OPERATION ..................................................................................................................18
3. OPERATING DESCRIPTION ........................................................................................................................... 19
3.1 FRONT &REAR PANELS....................................................................................................................................19
3.2 DTE PORT INTERFACE......................................................................................................................................21
3.2.1 RS-232 Interface Signal Levels ...............................................................................................................21
4. OPERATION & CONFIGURATION.................................................................................................................. 22
4.1 BROWSER-BASED INTERFACE.............................................................................................................................22
4.1.1 Interface Setup and Status.....................................................................................................................22
4.2 LAN SETUP....................................................................................................................................................23
4.3 DEFAULT IP SETTINGS ......................................................................................................................................23
4.3.1 Ethernet Interface..................................................................................................................................23
4.3.2 RF Interface............................................................................................................................................23
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4.4 IP NETWORK SETTINGS ....................................................................................................................................24
4.4.1 IP Network Settings (with Host).............................................................................................................24
4.4.2 IP Network Settings (with Router) .........................................................................................................24
4.5 LOGIN SCREEN................................................................................................................................................25
4.5.1 Initial Installation Login .........................................................................................................................25
4.6 WEB INTERFACE..............................................................................................................................................26
4.6.1 Apply, Cancel, Save Config, and Reset Unit Buttons & Help Icon...........................................................26
4.7 IP SETTINGS ...................................................................................................................................................28
4.7.1 Unit Status .............................................................................................................................................28
4.7.1.1 Unit Status .................................................................................................................................................... 28
4.7.1.2 Radio Info...................................................................................................................................................... 30
4.7.2 Setup (Basic) ..........................................................................................................................................31
4.7.2.1 Setup (Basic) ►General Setup ..................................................................................................................... 31
4.7.2.2 Setup (Basic) ►Basic IP Configuration......................................................................................................... 31
4.7.2.3 Setup (Basic) ►Serial Ports Setup................................................................................................................ 32
4.7.3 Setup (Advanced)...................................................................................................................................34
4.7.3.1 Setup (Advanced) ►LAN (IP) ....................................................................................................................... 34
4.7.3.2 Setup (Advanced) ►RF (IP).......................................................................................................................... 35
4.7.3.3 Setup (Advanced) ►RF (Freq.) ►Radio Table Set Up................................................................................. 36
4.7.3.4 Setup (Advanced) ►Roaming Setup............................................................................................................ 38
4.7.3.5 Setup (Advanced) ►IP Services ................................................................................................................... 39
4.7.3.6 NAT Overview ............................................................................................................................................... 40
4.7.3.6.1 NAT on the Base Unit (Paragon4)............................................................................................................. 41
4.7.3.6.2 NAT on the Mobile Unit (GeminiG3) ........................................................................................................ 42
4.7.3.7 SNMP Overview ............................................................................................................................................ 44
MIB .............................................................................................................................................................................. 44
GeminiG3 MIB File....................................................................................................................................................... 44
OID............................................................................................................................................................................... 44
Viewing MIB files ......................................................................................................................................................... 45
gcu3.mib...................................................................................................................................................................... 45
4.7.3.8 Setup (Advanced) ►IP addressing ............................................................................................................... 47
4.7.3.8.1 IP Broadcast/Multicast Overview............................................................................................................. 49
4.7.3.8.2 Broadcasts................................................................................................................................................ 49
4.7.3.9 Multicast ....................................................................................................................................................... 54
4.7.3.10 Setup (Advanced) ►IP Optimization & Tuning ............................................................................................ 58
4.7.3.11 Setup (Advanced) ►Time Source ................................................................................................................ 58
4.7.3.12 Setup (Advanced) ►Ethernet (PHY) ............................................................................................................ 60
4.7.4 GPS.........................................................................................................................................................61
4.7.4.1 GPS ►Status ................................................................................................................................................ 61
4.7.4.2 GPS ►Delivery Options ............................................................................................................................... 62
4.7.4.3 GPS ►AAVL................................................................................................................................................... 64
4.7.5 Security ..................................................................................................................................................65
4.7.5.1 Password and Encryption Control................................................................................................................. 65
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4.7.6 Statistics.................................................................................................................................................67
4.7.6.1 Statistics ►Interfaces .................................................................................................................................. 67
4.7.7 Maintenance..........................................................................................................................................68
4.7.7.1 Maintenance ►Ping Test............................................................................................................................. 68
4.7.7.2 Maintenance ►Config Control .................................................................................................................... 69
4.7.7.3 Maintenance ►Package Control ................................................................................................................. 71
4.7.7.4 Maintenance ►RF Tests .............................................................................................................................. 72
4.7.8 Feature Options .....................................................................................................................................75
4.7.9 Site Map and Help..................................................................................................................................75
5. MAINTENANCE, TROUBLE-SHOOTING AND TESTING ................................................................................... 76
5.1 EQUIPMENT REQUIRED ....................................................................................................................................76
5.2 BASIC TESTS ...................................................................................................................................................76
5.3 ADDITIONAL TEST DETAILS.................................................................................................................................78
5.3.1 Carrier Deviations ..................................................................................................................................78
5.3.2 GPS Test .................................................................................................................................................79
5.4 TROUBLESHOOTING TOOLS ...............................................................................................................................80
5.4.1 Network Connectivity.............................................................................................................................80
5.4.2 Configuration Information .....................................................................................................................80
5.4.3 Statistics Information.............................................................................................................................81
5.5 FIRMWARE UPGRADING ...................................................................................................................................81
5.5.1 Procedure...............................................................................................................................................81
5.5.1.1 File Integrity Failure ...................................................................................................................................... 83
6. SPECIFICATIONS .......................................................................................................................................... 84
APPENDIX 1 – "OFFICER REQUIRES ASSISTANCE" ALARM FUNCTION................................................................... 88
APPENDIX 2 – "GPS DATA COLLECTION" INSTRUCTIONS...................................................................................... 90
APPENDIX 3 – E-DBA THROUGHPUT/LATENCY MEASUREMENTS METHODS........................................................ 91
APPENDIX 4 – TIME SYNCHRONISATION, AND WEB BROWSER CACHE - INSTRUCTIONS ...................................... 94
APPENDIX 5 – ETHERNET CONFIGURATION - RECOMMENDATION ...................................................................... 95
APPENDIX 6 – DEFINITIONS ................................................................................................................................. 96
APPENDIX 7 – SERVICE AND SUPPORT ............................................................................................................... 100
APPENDIX 8 – WARRANTY STATEMENT ............................................................................................................. 101
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1. PRODUCT OVERVIEW
This document provides the information required for the installation, operation, and verification of the GeminiG3™
wireless radio modem.
This document is designed for use by engineering design, installation, and maintenance personnel.
1.1 GENERAL DESCRIPTION
Available in 700 MHz, 800 MHz, or UHF and in 700-800 MHz Agile Dual-Band (ADB) model, GeminiG3 is a mobile
radiomodem aimed at the public safety and public utility markets. It integrates all the necessary hardware for data-only
vehicular installations up to but not including the laptop PC and its application software.
Examples of applications are:
1. Database inquiry systems.
Small number of brief messages, (usually from the mobile station) with fairly long responses.
2. Computer-aided dispatch (CAD).
Large number of messages, (usually from the base station) with very brief responses.
3. Autonomous Automatic Vehicle Location (AAVL).
Using built-in GPS receiver, determines position, speed and direction of fleet members.
The GeminiG3 radiomodem is made-up of:
•A main transceiver
•An auxiliary receiver for Parallel Decode™
•A 10 to 25-Watt adjustable power amplifier (700 MHz), 10 to 35 (800 MHz), 10 to 40 (UHF), 12.5 to 25 (UHF-
ACMA)
•A Gemini Processor/Modem board with DSP modem
•An integrated OEM 12-channel GPS receiver.
1.1.1 FEATURES
•ADB model allows 700/800 MHz automatic band and bandwidth switching capability during roaming.
•Parallel Decode™ (PD) technology featuring dual receivers for added decode sensitivity in multi-path and
fading environments.
•Native IP mobile model having “Stateless Data Compression” and “Protocol Reduction”, that works with
TCP/IP and UDP, uses standard 10/100 BaseT Ethernet RJ-45, and automatic MDIX to get the most effi-
cient use of user available bandwidth without requiring a dedicated server or gateway. It acts as a router,
interfaces with any Ethernet device or Native TCP/IP application, and has two RS-232 ports that can be
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configured as terminal servers. Using an in-car hub or switch makes adding other peripherals, such as a
camera, possible.
•Sophisticated DSP-based modem design provides added system performance, fewer retries and more ef-
fective throughput.
•On-air data speeds and modulation types supported (dependent on “Feature Key” selected1):
Channel Type
UHF-
ACMA UHF 700 MHz 800 MHz
Modula-
tion type 25 kHz 25 kHz 12.5 kHz 50 kHz 25 kHz NPSPAC
SRC16FSK 64 kb/s
57.6 kb/s 64 kb/s 32 kb/s 128 kb/s 64 kb/s 32kb/s
SRC8FSK 48 kb/s 48 kb/s
43.2 kb/s 24 kb/s 96 kb/s 48 kb/s 43.2 kb/s 24kb/s
SRC4FSK 32 kb/s 32 kb/s 16 kb/s 64 kb/s 32 kb/s 16kb/s
Table 1 - On-Air Data Speeds & Modulation
•Built as a one-piece integrated design in a rugged die-cast aluminum chassis.
•GeminiG3 units automatically adapt to the speed of the base station for maximum network flexibility.
•Built–in, up to 32 channels, synthesized half-duplex operating transceiver with automatic channel selec-
tion for improved roaming capabilities
•AES 128-bit encryption ensures that both data and network remain secure.
•Internal 12-channel WAAS capable GPS receiver. Out-of-band (OOB) signaling enables transmission of GPS
reports with no effect on system throughput. AAVL enables periodic OOB reports based on time or dis-
tance.
•Embedded Web server provides browser access for status and configuration of network parameters. Ad-
ditionally, for ease of maintenance or upgrades, all unit firmware can be re-programmed over-the-air.
•Diagnostics combined with the optional SNMP-based Network Management System (NMS) package, gives
network administrators a proactive tool to collect and analyze diagnostic information.
1Method used to implement customer’s option(s) selected at the time of radiomodem purchase (factory-installation) or as add-
on (field-installation).
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1.1.2 CONFIGURATION
The GeminiG3 product is factory-configured based on each customer network system requirements and finalized by
CalAmp system engineering. Network-specific operating instructions should be prepared by the system administra-
tors in conjunction with CalAmp system engineering. Instructions and examples given in this manual are based on
GeminiG3 operating software version 2.2x and may not apply to later software versions.
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2. INSTALLATION
2.1 PLANNING THE INSTALLATION
2.1.1 OVERVIEW
To ensure trouble-free, efficient installation, start by inspecting the vehicle to determine the optimum position for
GeminiG3 unit and its antennas as well as the routing of all associated cabling and wiring.
2.1.2 LOCATION
Often, installations in cars are done in the trunk, underneath the back window ledge or on the trunk floor. In vans
and small trucks, it is usually done in the back of the vehicle. In large vehicles, it is often done in the front cabin.
Be sure to place the GeminiG3 unit in such a way that:
•The LEDs can be seen (as an aid in troubleshooting)
•Access to the antenna connectors is possible without removing the unit
•Sufficient air may flow around the unit to provide adequate cooling
The GeminiG3 unit is not fully waterproof, therefore it should be mounted sufficiently away from an opened trunk
lid or opened tailgate, windows or doors to avoid exposure to rain and/or snow. It also minimizes the chance that
material can be accidentally thrown on the unit or of someone bumping against it.
2.1.3 CABLE PATH
Try to route the cables away from locations where they would be exposed to heat (exhaust pipes, mufflers, tail-
pipes, etc.), battery acid, sharp edges, mechanical damage or where they would be a nuisance to automobile me-
chanics, the driver or the passengers.
Keep wiring away from automotive computer modules, other electronic modules and ignition circuits to help pre-
vent interference between these components and radio equipment.
Try using existing holes in firewall and trunk wall and the channels above and below or beneath the doors, chan-
nels through doors and window columns that are convenient to run cables and wires.
Whenever possible, install conduit in which to run the cables.
2.2 WARNINGS
Before starting installation, review all of the following warnings.
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