KVH Industries TracPhone V7-IP User manual

This guide provides basic operation information for the TracPhone V7-IP. For complete
operation, setup, and diagnostics information, refer to the system’s comprehensive
Help, available on the Support tab of the TracPhone V7-IP web interface and on the
documentation CD. If you need any assistance, please contact KVH Technical Support.
Start your web browser and enter http://minivsat.kvh. If this
web address doesn’t work on your platform/browser, enter the
CommBox-ACU’s IP address (you can find this address on the
LCD: go to Settings > Network Settings > IP Assignments).
How to Access the Web Interface
The antenna transmits radio frequency (RF) energy that is
potentially harmful. Whenever the system is in use, make
sure everyone stays more than 36 feet (11 m) away from the
antenna. No hazard exists directly below the antenna.
Caution – RF Radiation Hazard
Radiation
Hazard
Antenna
36 ft (11 m)
36 ft (11 m)
-24°-24°
TracPhone®V7IP Quick Start Guide
You can program up to two no-transmit zones to prevent
transmissions and protect people in accessible areas around the
antenna. Refer to the Help for details.
Press the power buttons on the front of the CommBox-ACU
and modem, wait 5 minutes for system startup, then turn on
your network computer(s). When the CommBox-ACU indicates
“Online,” you are connected to mini-VSAT Broadbandsm.
How to Turn On the System
STATUS
Power Buttons
CommBox-ACU
Modem
The antenna requires a clear view of the sky. Objects such as
bridges and boat masts can block satellite signals.
You can also use the mini-VSAT iPhone®/iPod touch®app to view
system status information and update software. Download the
app for FREE from the Apple iTunes®store.
©2012 KVH Industries, Inc., All rights reserved. KVH, TracPhone, and CommBox are trademarks of KVH Industries, Inc. mini-VSAT Broadband is a service mark of KVH Industries, Inc.
iPhone, iPod touch, and iTunes are registered trademarks of Apple, Inc. The information in this document is subject to change without notice.
No company shall be liable for errors contained herein. 54-0784 Rev. A
Technical Support
North/South America, Australia:Europe, Middle East, Asia, Africa:
Phone: [phone] (U.S. only) Phone: [phone]
Phone: [phone] E-mail: [email protected]
E-mail: [email protected]

TracPhone®V7IP Quick Start Guide
How you dial depends on the phone number assigned
to Line 1.
To call outside the country assigned to Line 1:
Dial <Int’l Prefix>+<Country>+<Area>+<Phone No.>
To call within the country assigned to Line 1:
Dial <Area>+<Phone No.>
To call within the country & area code assigned to
Line 1:
Dial <Phone No.>
How to Make a Voice Call – Ship to Shore
011 = International prefix
(from Line 1 country)
61 = Country code
3= Area/City code
82125092 = Local phone no.
EXAMPLE
Tokyo
011-81-3-90126382
Melbourne
011-61-3-82125092
Los Angeles
310-6910951
Seattle
4620951
1-206-3538023 (Seattle)
Phone Line 1
CommBox-ACU
People on shore call your vessel by dialing one of your
vessel’s phone numbers. If they call within the same
country code as the vessel’s phone number, they may
avoid international calling charges. If they call from
within the same area code, they may avoid long-
distance fees.
You can choose the country code and area code
of your vessel’s phone numbers. For an additional
monthly fee, you can also add up to five “virtual
numbers” to each vessel phone line. For details,
contact KVH’s Satellite Airtime & Product Activation
department (see www.kvh.com/mvbcustomercenter
for contact information).
How to Make a Voice Call – Shore to Ship
EXAMPLE
Melbourne
Tokyo Los Angeles
= In-country call
= International call
1-206-3538023 (U.S.)
Phone Line 1
CommBox-ACU
852-2-6820914 (Hong Kong)
Phone Line 2
61-2-84916302 (Australia)
65-6190-0211 (Singapore)
Virtual Numbers
Online Resources
Service Activation Customer Support Coverage Map
www.kvh.com/mvbservice www.kvh.com/mvbcustomercenter www.kvh.com/minivsatmap
www.kvh.com
www.kvh.com/commbox
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: [phone] Fax: [phone]
E-mail: [email protected]
KVH Industries A/S
EMEA Headquarters
Kokkedal, Denmark
Tel: [phone] Fax: [phone]
E-mail: [email protected]
KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Singapore
Tel: [phone] Fax: [phone]
E-mail: [email protected]
KVH Industries Norway AS
Regional Office
Horten, Norway
Tel: [phone] Fax: [phone]
E-mail: [email protected]