KVH Industries TrackPhone V7 User manual

Installation Guide
TracPhone® V7
24" (60 cm) Configuration

TracPhone V7 Installation Guide
1
KVH’s Complete mini-VSAT Broadbandsm System
KVH, TracPhone, and the unique light-colored dome with contrasting baseplate are registered trademarks of KVH Industries, Inc.
All other trademarks are property of their respective companies. The information in this document is subject to change without notice.
No company shall be liable for errors contained herein. © 2008-2010 KVH Industries, Inc., All rights reserved. 54-0464 Rev. E
U.S. Patent Pending
These instructions explain how to install the TracPhone V7 mini-VSAT Broadband satellite
communications system. Instructions on how to use the system are provided in the User’s Guide.
Installation Steps
CAUTION - RF Radiation Hazard
Who Should Install the System?
To ensure a safe and effective installation, only a KVH-certified technician should install the
TracPhone system. KVH-certified technicians have the tools and electronics expertise necessary
to install the system. To find a technician near you, visit www.kvh.com/wheretogetservice.
Technical Support
1. Inspect Parts and Get Tools ................. 3
2. Plan the Antenna Installation.............. 4
3. Plan the Belowdecks Installation ........ 5
4. Prepare the Belowdecks Units............. 6
5. Prepare the Antenna Site...................... 9
6. Remove the Restraints ........................ 10
7. Wire the Antenna ................................ 11
8. Mount the Antenna............................. 12
9. Wire the Belowdecks Units.................13
10. Connect Power......................................15
11. Configure the Computer(s).................16
12. Turn On the System .............................19
13. Update the System Software...............20
14. Set Up RF Hazard Zones.....................21
15. Test the System.....................................22
16. Educate the Customer..........................24
The antenna transmits radio frequency (RF)
energy that is potentially harmful.
Whenever the system is powered on, make
sure everyone stays more than 36 feet
(11 m) away from the antenna within its
5-80° elevation range. No hazard exists
directly above the antenna and anywhere
below the antenna’s mounting plane.
North/South America, Australia:
Phone: [phone]
E-mail: [email protected]
Europe, Middle East, Asia, Africa:
Phone: [phone]
E-mail: [email protected]
Radiation
Hazard Radiation
Hazard
3
6
f
t
(11
m)
3
6
f
t (
1
1
m)
80
5
80
5Antenna

3
Before you begin, follow these steps to make sure
you have everything you need to complete the
installation.
a. Unpack the box and ensure it contains
everything shown in Figure 1 and on the
Kitpack Content Lists. Save the packaging for
future use.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather all of the tools and materials listed
below. You will need these items to complete
the installation.
• Flat-head and Phillips-head screwdrivers
• Electric drill and 1/2" (13 mm) bit
• 3" (80 mm) hole saw
•Wirecutters
• Socket wrenches and extension
• 7/16" open-end wrench
• Light hammer and center punch
• Adhesive tape and scriber or pencil
• Wire strippers and terminal lug crimper
• Two RF coax cables (see Figure 18 on
page 11 for type required)
•Connectorinstallation tools
•Windows
®7, Vista™, or XP laptop with
the latest version of TPV7 Flash Update
Wizard installed (software available to
technicians on the KVH Partner Portal)
NOTE: KVH offers an optional Access Controller kit
for connecting both a TracPhone V7 and a Fleet or
FleetBroadband antenna system to the onboard local
area network (LAN). Supplemental instructions are
provided in the kit (KVH part #01-0327).
Radome
Baseplate
Figure 1: TracPhone V7 System Components
Antenna
Control Unit
Modem
Ethernet Switch
Remote Service
& Support Module
Multimedia Terminal
Adapter (MTA)
Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).
IMPORTANT!
Inspect Parts and Get Tools
1

4
Before you begin, consider the following antenna
installation guidelines:
• Minimize blockage. The antenna requires a
clear view of the sky to transmit and receive
satellite signals (see Figure 2). The fewer
obstructions, the better the system will
perform.
• Make sure the mounting surface is wide
enough to accommodate the antenna’s base
(see Figure 3). Also make sure it is flat, level,
strong enough to support the antenna’s
weight (60 lbs, 27.2 kg), and rigid enough to
withstand heavy vibration.
• Select a location that is as close as possible to
the intersection of the vessel’s centerline and
midships.
• Select a location that is well above any areas
accessible to passengers and crew to reduce
the risk of RF radiation exposure.
• Do not mount the antenna at the same level
as the radar because the radar’s energy might
overload the antenna. Ideally, you should
mount the antenna 4 ft (1.2 m) above the
radar, outside the beam path of the radar.
• Avoid placing the antenna near any other
onboard antennas to prevent potential
interference.
Blocked!
Antenna
Mast
Look Angle
Vessel Platform
5° to 80°
Figure 2: Blockage from Obstruction
27.36"
(69.5 cm)
26.2"
(66.5 cm)
12"
(30.5 cm)
12"
(30.5 cm)
6"
(15.2 cm)
6"
(15.2 cm)
4 x Ø1/2"
(Ø13mm)
26.2"
(66.5 cm)
FWD
Figure 3: Antenna Dimensions
Side View
Bottom View
Plan the Antenna Installation
2

5
Before you begin, consider the following
installation guidelines for the belowdecks units.
Control Unit and Modem
• Select a mounting location in a dry, well-
ventilated area belowdecks away from any
heat sources or salt spray.
• Be sure the front panels will be easily
accessible to the user.
• Leave enough room at the rear panel to
accommodate the connecting cables.
• You have several options for mounting the
control unit and modem:
Option 1 - Inside the optional case
Option 2 - To a horizontal surface together
using two L-brackets
Option 3 - To a horizontal surface
separately using four L-brackets
NOTE: The control unit and modem are sized to
fit a standard 19" (482.6 mm) equipment rack.
• To use the supplied data and power cables,
the control unit must be located within 100 ft
(30 m) of the antenna. However, you can
order 150 ft (45 m) cables if a longer cable run
is necessary (see Figure 18 on page 11).
Switch and MTA
• To use the supplied Ethernet cables, select a
mounting location within 25 ft (7.5 m) of the
modem (maximum length = 200 ft (60 m)).
• If you install a wireless access point (supplied
by customer), be sure the location provides
adequate WiFi reception. Do not install it in
an area surrounded by metal or near any
electrical devices that emit RF noise.
Remote Service & Support Module
• To use the supplied serial data cable, select a
mounting location within 25 ft (7.5 m) of the
control unit (maximum length = 50 ft (15 m)).
• Be sure the location provides adequate GPRS
cellular reception.
11.31"
(28.7 cm)
2.61"
(6.6 cm)
16.75"
(42.5 cm)
Figure 4: Control Unit or Modem Dimensions (Identical)
20.5"
(52.1 cm)
11.3"
(28.7 cm)
20.5"
(52.1 cm)
Figure 5: Case Dimensions
Figure 6: Dimensions of Ancillary Components
Component Dimensions (W x D x H)
Switch 6.7" x 3.9" x 1.1"
(17 cm x 9.9 cm x 2.8 cm)
MTA 4.6" x 5.12" x 1.18"
(11.7 cm x 13 cm x 3 cm)
Remote Service &
Support Module 5.12" x 3.54" x 1.5" (13 cm x 9 cm x 3.8 cm)
Plan the Belowdecks Installation
3

6
If you plan to mount the control unit and modem
inside the optional 19" (482.6 mm) case, follow
these steps to assemble the case.
a. Remove the four M4 screws securing the rear
cover to the case. Discard the rear cover.
b. Attach the top cover to the case using four
M4 x 12 mm screws (see Figure 7). Attach the
bottom cover and the two mounting brackets
using four M4 x 16 mm screws.
c. Attach the four plastic feet to the bottom
cover (see Figure 7).
d. At the front of the case, insert eight cage nuts
into the following locations on the frame
(four on each side) (see Figure 7): #2, #5, #8,
and #11.
e. At the back of the case, insert four cage nuts
into the following locations on the frame (two
on each side): #1 and #3.
f. Remove the four #6-32 screws and washers
securing the two retaining straps to the rear
panel of the control unit. Do not remove the
bottom screws securing the straps to the modem.
g. Attach the strain-relief bracket to the
retaining straps and control unit using the
screws and washers you removed in Step f
(see Figure 8).
h. At the top 3U section of the case, insert the
control unit/modem assembly and secure the
front mounting brackets to the case using
four M6 screws and washers (see Figure 9).
i. At the bottom 3U section of the case, attach
the supplied blank panel using four M6
screws and washers (see Figure 9).
j. Secure the back of the control unit to the back
of the case using the two supplied “Z”
brackets. Attach the brackets to the case
frame using four M6 screws and washers.
Attach the brackets to the rear panel of the
control unit using four #6-32 screws and
washers (see Figure 9).
k. Once you have completed all system wiring,
mount the case to the vessel using fasteners
appropriate for the mounting surface.
M4 x 16mm Screw (x4)
Mounting Bracket (x2)
Top Cover
Bottom Cover
M4 x 12mm Screw (x4)
Plastic Foot (x4)
1
2
3
4
5
6
7
8
9
10
11
12
Figure 7: Assembling the Case
#6 Washer (x4)
#6-32 Screw (x4)
Strain-Relief
Bracket
Tie-Wrap
Holes (x12)
Retaining
Strap (x2)
Control Unit
Modem
Figure 8: Attaching the Strain-Relief Bracket
M6 Screw (x4)
Plastic Washer (x4)
#6 Washer (x4)
#6-32 Screw (x4)
“Z” Bracket (x2)
Cage Nut (x4)
Attach to Case
Attach to Control Unit
M6 Screw (x8)
Plastic Washer (x8)
Cage Nut (x8)
Blank Panel
Control Unit
and Modem
Case
Figure 9: Securing the Control Unit/Modem in the Case
Prepare the Belowdecks Units
4Option 1 - Mounting in the Case

7
If you plan to mount the control unit and modem
together as an assembly, without using the
optional case or an equipment rack, follow these
steps to attach the strain-relief bracket and “L”
mounting brackets.
a. Remove the four #6-32 screws and washers
securing the two retaining straps to the rear
panel of the control unit. Do not remove the
bottom screws securing the straps to the modem.
b. Attach the strain-relief bracket to the
retaining straps and control unit using the
screws and washers you removed in Step a
(see Figure 10).
c. Attach two of the supplied “L” mounting
brackets to the sides of the control unit or
modem using four #6-32 screws and washers
(see Figure 11). You can attach the brackets to
either the top of the control unit or the bottom
of the modem, depending on your desired
mounting location.
d. Once you have completed all system wiring,
mount the modem/control unit assembly to
the vessel using fasteners appropriate for the
mounting surface.
Figure 10: Attaching the Strain-Relief Bracket
#6 Washer (x4)
#6-32 Screw (x4)
Strain-Relief
Bracket
Tie-Wrap
Holes (x12)
Retaining
Strap (x2)
Control Unit
Modem
#6 Washer (x4)
#6-32 Screw (x4)
Bracket (x2)
Control Unit
Modem
Ø.156" (Ø3.96 mm)
Mounting Hole (x4)
Figure 11: Attaching the Mounting Brackets
Prepare the Belowdecks Units
4Option 2 - Mounting Units Together

8
If you plan to mount the control unit and modem
separately, follow these steps to detach the
control unit from the modem, attach the strain-
relief brackets, and attach the “L” mounting
brackets.
a. Remove the 28 #6-32 screws and washers
securing the two rack-mount brackets and
four metal retaining straps to the control unit
and modem (see Figure 12). Remove the
brackets and straps.
b. Attach a strain-relief bracket to the back of
the control unit using four of the screws and
washers you removed in Step a (see
Figure 13).
c. Attach a second strain-relief bracket to the
back of the modem using four of the screws
and washers you removed in Step a (see
Figure 14).
d. Attach two of the supplied “L” brackets to
the sides of the control unit using four #6-32
screws and washers (see Figure 11 on page 7).
You can attach the brackets at either the top
or bottom of the control unit, depending on
your desired mounting location.
e. Attach the two other supplied “L” brackets to
the sides of the modem using four #6-32
screws and washers (see Figure 11 on page 7).
You can attach the brackets at either the top
or bottom of the modem, depending on your
desired mounting location.
f. Once you have completed all system wiring,
mount the control unit and modem to the
vessel using fasteners appropriate for the
mounting surface.
#6-32 Screw (x28)
#6 Washer (x28)
Bracket (x2)
Strap (x4)
Contr
ol
Unit
M
o
dem
Figure 12: Detaching the Control Unit from the Modem
#6 Washer (x4)
#6-32 Screw (x4)
Strain-Relief
Bracket
Tie-wrap
Holes (x12)
Control Unit
Figure 13: Attaching the Bracket to the Control Unit
#6 Washer (x4)
#6-32 Screw (x4) Strain-Relief
Bracket
Tie-wrap
Holes (x12)
Modem
Figure 14: Attaching the Bracket to the Modem
Prepare the Belowdecks Units
4Option 3 - Mounting Units Separately

9
Once you have identified a suitable antenna
mounting site, according to the guidelines
provided in Step 2, follow these steps to drill the
mounting holes and cable access hole to prepare
the site for installation.
a. Unfold the antenna mounting template
(supplied in the Customer Welcome Kit) and
place it onto the mounting surface. Make sure
the “FWD” (forward) arrow points toward
the bow and is parallel to the vessel’s
centerline (see Figure 15).
NOTE: You don’t need to mount the antenna
exactly on the vessel’s centerline, but the
antenna’s forward arrow must be parallel to it.
b. Using a light hammer and center punch,
mark the locations for the four mounting
holes and cable access hole on the mounting
surface in the locations indicated on the
template.
c. Drill a 1/2" (13 mm) hole at the four
mounting hole locations you marked in
Step b. Later, you will insert four 3/8"-16
bolts through these holes to secure the
antenna to the mounting surface.
d. Cut out the 3" (80 mm) cable access hole in
the location you marked in Step b. Smooth
the edges of the hole to protect the cables.
Later, you will route the data, power, and RF
cables through this hole and into the vessel.
e. Clean and dry the antenna mounting surface.
f. Peel off the paper backing from the supplied
foam seal to expose the adhesive. Then press
the foam seal down firmly onto the mounting
surface, ensuring the hole in the foam seal
aligns with the cable access hole in the
mounting surface (see Figure 15).
NOTE: Apply the foam seal to the vessel
mounting surface, not to the antenna’s baseplate.
You will have difficulty connecting the cables to
the antenna if the foam seal is attached to the
baseplate.
12"
(305 mm) Ø1/2" (Ø13 mm)
Mounting Hole (x4)
12"
(305 mm)
Ø3" (Ø80 mm)
Cable Access Hole
FWD
Foam Seal
Figure 15: Antenna Mounting Holes Layout
Prepare the Antenna Site
5

10
Inside the antenna, several shipping restraints
prevent the antenna assembly from moving
during shipment. Follow these steps to remove
the first set of shipping restraints.
a. Remove the six #10-32 Phillips screws
securing the radome to the baseplate (see
Figure 16). Carefully lift the radome straight
up until clear of the antenna assembly and set
it aside in a safe place.
TIP: If you keep the radome topside, secure it with
a lanyard to prevent it from falling overboard.
b. Using a 9/16" socket with 6" extension,
remove the four 3/8" bolts, two brackets, and
two washers securing the antenna to the
shipping pallet (see Figure 17).
NOTE: You will remove the tie-wrap and wire
shipping restraints after you mount the antenna.
#10-32 Screw (x6)
Figure 16: Removing the Radome
3/8" Bolt and
Washer (x2)
3/8" Bolt and
Bracket (x2)
Figure 17: Shipping Restraints
Once you have removed the restraints,
handle the antenna very carefully. With the
restraints removed, the internal antenna
assembly rotates freely and, if not handled
properly, can damage the limit switch.
IMPORTANT!
Remove the Restraints
6

11
Follow these steps to connect the data, power,
and RF cables to the antenna.
a. In addition to the data and power cables, you
will need to connect two 75RF coax cables
from the antenna to the belowdecks
equipment. Use the guidelines in Figure 18 to
determine the type of RF cables required.
b. Label both ends of the two RF cables. Label
one cable “TX,” and label the other “RX.”
c. Route the data, power, and RF cables
belowdecks through the 3" (80 mm) cable
access hole. Leave an adequate service loop,
approximately 8" (20 cm) of slack, in the
cables for easy serviceability. Later, you will
connect the data and power cables to the
control unit and the RF cables to the modem.
d. Connect the data cable to the “Data” jack on
the bottom of the antenna (see Figure 19).
Hand-tighten until the connector locks in
place; do not use excessive force.
e. Connect the power cable to the “Power” jack
on the bottom of the antenna. Hand-tighten
until the connector locks in place; do not use
excessive force.
f. Connect the RF cable labeled “TX” to the
“MTx” jack on the bottom of the antenna.
Hand-tighten, then tighten with a 7/16"
wrench for 1/4 turn to ensure an electrical
and weather-proof connection.
g. Connect the RF cable labeled “RX” to the
“MRx” jack on the bottom of the antenna.
Hand-tighten, then tighten with a 7/16"
wrench for 1/4 turn.
Figure 18: RF Cable Requirements*
* For alternate cable options, see the Application Notes
section of the KVH Partner Portal (technicians only).
15-50 ft (5-15 m) Cable Run
Cable: RG-11
Connector: SNS11AS
Installation Tools: CST596711 and L3011B
51-100 ft (16-30 m) Cable Run
Cable: LMR-400-75
Connector: EZ-400-FMH-75
Installation Tools: TK-400EZ-75
101-150 ft (31-45 m) Cable Run
Cable: LMR-600-75
Connector: EZ-600-FMH-75
Installation Tools: TK-600EZ
NOTE: Optional 150 ft (45 m) data and power cables:
Data cable KVH part #32-0921-0150
Power cable KVH part #32-0924-0150
NOTE: RG-11 connectors/tools are manufactured by
Thomas & Betts. LMR-400-75 and LMR-600-75 cables/
connectors/tools are manufactured by Times Microwave.
Terminate RF cables with the proper type “F”
connectors (see Figure 18). Instructions for
terminating LMR-400-75 cable are provided
in Appendix B on page 28.
IMPORTANT!
MRx
MTx
Figure 19: Connectors on Bottom of Antenna
Wire the Antenna
7

12
Follow these steps to mount the antenna to the
mounting surface.
a. Place the antenna baseplate over the holes
drilled in the mounting surface.
b. Make sure the forward arrow inside the
baseplate points toward the bow and is
parallel to the vessel’s centerline (see
Figure 20).
c. Make sure the four holes in the baseplate line
up with the four holes in the mounting
surface.
d. At each of the four baseplate mounting holes,
place a 3/8" flat washer on a 3/8"-16 bolt and
insert the bolt into the hole from above (see
Figure 21).
e. Secure each mounting bolt to the mounting
surface using a 3/8" shoulder washer, a
3/8" flat washer, a 3/8" lock washer, and a
3/8"-16 hex nut from below. Tighten all four
bolts until the four rubber feet on the
baseplate are bottomed against the mounting
surface and the foam seal is fully compressed.
KVH recommends that you tighten the nuts
to between 12 and 16 ft-lbs (16.2 and
21.7 N-m) of torque.
f. Using wire cutters, cut and remove the
shipping restraint securing the reflector to the
antenna frame (see Figure 22).
g. Cut and remove the tie-wrap shipping
restraint securing the antenna’s LNB to the
back of the reflector (see Figure 22).
h. Reinstall the radome onto the antenna. Secure
in place with the six #10-32 screws you
removed in Step 6a (see Figure 16 on
page 10).
i. Install a protective plastic cap (supplied in
the kitpack) over each radome screw.
Figure 20: Forward Arrow in Antenna Baseplate
You will need to rotate the antenna assembly
by hand to see all four mounting holes. Rotate
the antenna assembly slowly. If it hits a
mechanical stop with excessive force, the
limit switch might become damaged.
IMPORTANT!
3/8"-16 Bolt (x4)
3/8" Flat Washer (x4)
Foam Seal
Mounting Surface
3/8" Flat Washer (x4)
3/8"-16 Hex Nut (x4)
Antenna Baseplate
3/8" Shoulder Washer (x4)
3/8" Lock Washer (x4)
Figure 21: Mounting the Antenna (Side View)
IMPORTANT
Wire
Tie-wrap
IMPORTANT
REMOVETHIS SHIPPING
RESTRAINT BEFORE OPERATING
Figure 22: Shipping Restraints
Mount the Antenna
8

13
Wire the Antenna Cables
Follow these steps to connect the antenna to the
control unit and the modem.
NOTE: A system wiring diagram is provided in
Appendix A on page 27.
a. First dress the data and power cables from
the antenna. Strip back the insulation of each
wire approximately 1/4" (6 mm) and gently
twist each wire to ensure a good electrical
connection.
b. Find the terminal strip connector in the
kitpack. Connect the antenna data cable to
the terminal strip connector as shown in
Figure 23.
c. Connect the power cable from the antenna to
the terminal strip connector as shown in
Figure 23.
d. Plug the terminal strip connector into the rear
panel of the control unit (see Figure 24).
e. Connect the RF coax cable labeled “RX”
(connected to the antenna’s MRx jack) to the
“Rx RF” jack on the back of the modem (see
Figure 25).
f. Connect the RF coax cable labeled “TX”
(connected to the antenna’s MTx jack) to the
“Tx RF” jack on the back of the modem.
12 1110987612543
Data
Power
Antenna
Blue/White
White/Blue
Brown/White
White/Gray
Gray/White
White/Orange
Orange/White
White/Brown
Red
Black
Terminal Strip Connector
Figure 23: Antenna Power and Data Wiring
The diagram refers to wires by body color/
stripe color. For example, “Brown/White”
means the brown wire with the white stripe.
IMPORTANT!
19
87
65
4
3
21211
10
Control Unit Terminal Strip
Connector
Antenna
Figure 24: Antenna Power and Data Wiring
Antenna
MRx
J1
AC PWR J3 Rx RF J2 Tx RF
J4
ACU
J5
CONSOLE
J6
BUC PWR J8
USER
ENET
J7
ACU
ENET
MODEL:VMBR-1510 ArcLight
PART:1234567 REV XXX
SERIAL: XX-XXXXXX
CAGE CODE: 12345
Modem
MTx
TxRFRxRF
Figure 25: Antenna RF Transmit and Receive Wiring
Be sure to terminate RF cables properly with
type “F” connectors.
IMPORTANT!
Wire the Belowdecks Units
9

14
Wire the Control Unit to the Modem
Follow these steps to connect the control unit to
the modem.
a. Connect a serial data cable from the
“Modem” jack on the control unit to the
“ACU” jack on the modem (see Figure 26).
b. Connect the BUC power cable from the “BUC
Power” jack on the control unit to the “BUC
Pwr” jack on the modem.
Wire the Remote Service Module
Follow these steps to connect the remote service
& support module to the control unit.
a. Connect a serial data cable from the
“Maintenance Port” jack on the control unit
to the “Serial” jack on the remote service &
support module. (see Figure 27).
b. Make sure the cellular antenna is connected
to the “Antenna” jack on the remote service &
support module.
Wire the Switch and MTA
Follow these steps to connect all LAN devices.
a. Connect the supplied straight-through
Ethernet cable from the “User ENet” jack on
the modem to any port on the switch (see
Figure 28).
b. Connect a second straight-through Ethernet
cable from any port on the switch to the
“WAN” jack on the MTA.
c. Connect the customer’s analog (not digital)
phone(s), fax machine, and/or PABX to the
desired RJ-11 “Phone” jack(s) on the MTA.
Each jack is linked to a unique phone line.
NOTE: If the customer requires an enterprise-grade
fax solution, install KVH’s optional UCH-250 Fax
Server (KVH part #19-0520).
d. For a wired Ethernet network, connect the
customer’s computer(s) to any port(s) on the
switch. For a wireless network, connect an
access point (customer-supplied) to the
switch (ports 1-4 support IEEE 802.3af devices).
MODEM
RS422 BUC POWER 20V 2.5A
J1
AC PWR J3 Rx RF J2 Tx RF
J4
ACU
J5
CONSOLE
J6
BUC PWR J8
USER
ENET
J7
ACU
ENET
NO OPERATOR
SERVICEABLE
PARTS INSIDE,
DO NOT OPEN
CAUTION
MODEL: VMBR-1510 ArcLight
PART: 1234567 REV XXX
SERIAL: XX-XXXXXX
CAGE CODE: 12345
Wire Colors: Body/Stripe
Control Unit
Modem
Modem
ACU
BUC Power
BUC Pwr
Figure 26: Modem Data and BUC Power Wiring
SerialGP10
Antenna On/Off Audio
SIM
Power
Control Unit
Remote Service
& Support Module
Cellular
Antenna
Maintenance Port
Serial
Antenna
Figure 27: Remote Service & Support Module Wiring
J4
ACU
J5
CONSOLE
J6
BUC PWR J8
USER
ENET
J7
ACU
ENET
NO OPERATOR
SERVICEABLE
PARTS INSIDE,
DO NOT OPEN
CAUTION
Modem
MTA
4 3 2 18 7 6 5
POE 48V
+
Switch
12V DC RSTR WAN LAN PHONE 2 PHONE 1
Laptop
PC
Phone1
User ENet
WAN
5
Analog
Phone
67
PoE ports
for optional
devices
Figure 28: Switch and MTA Wiring
Continued Wire the Belowdecks Units
9
NOTE: The Ethernet and VoIP equipment supplied with the
system might differ from those shown in this diagram.

15
Follow these steps to connect power to the
TracPhone V7 system.
TIP: To ensure a stable power level, KVH
recommends that you use an uninterruptible power
supply (UPS) to power the system.
a. Before you begin, disconnect vessel power.
b. Be sure the vessel is properly grounded in
accordance with marine standards.
c. Connect the control unit and modem to the
supplied AC power strip (see Figure 29). Use
the special adapter cables provided in the
kitpack.
d. Connect the appropriate power cord (US or
European) to the power strip.
e. Connect the supplied AC/DC adapters to the
MTA, switch, and remote service & support
module. Then plug the adapter cables into
the vessel’s AC power supply.
f. Strain-relieve all wires at the back of the
control unit and modem by securing them to
the attached strain-relief bracket(s) using the
tie-wraps supplied in the kitpack. Be sure to
leave enough slack in the cables for easy
serviceability.
g. Plug the power strip into the vessel’s 115 or
230 VAC power supply.
CAUTION
For your own safety, disconnect vessel power
and make sure the circuit is dead before you
connect any power cables.
Vessel AC Power
(115 or 230 VAC)
J1
AC PWR J3 Rx RF J2 Tx RF
J4
ACU
J5
CONSOLE
J6
BUC PWR J8
USER
ENET
J7
ACU
ENET
NO OPERATOR
SERVICEABLE
PARTSINSIDE,
DO NOT OPEN
CAUTION
MODEL:VMBR-1510 ArcLight
PART:1234567 REV XXX
SERIAL: XX-XXXXXX
CAGE CODE: 12345
Antenna On/Off Audio SIM
Power
Power
Strip
AC/DC
Adapter
4 3 2 18 7 6 5
POE 48V
+
12V DC RSTR WAN LAN PHONE 2 PHONE 1
Control Unit
Modem
Remote Service Module
MTA
AC/DC
Adapter
Switch AC/DC
Adapter
AC Input
12 VDC
48V
AC Pwr
Power
Figure 29: Power Wiring
Do not cut off the ground pin from the control
unit and modem power cable plugs, and do
not use a 3-prong to 2-prong adapter.
IMPORTANT!
Double-check all of your wiring before
continuing. If wiring is incomplete or
incorrect, electronics may become damaged
when you apply power.
IMPORTANT!
Connect Power
10

16
Follow these steps to configure the user’s
computer(s) for a wired connection to the
TracPhone V7. Once you have set up and tested a
wired connection, you can configure a wireless
connection (wireless access point not supplied).
NOTE: The computer must have a network interface
card installed and all cabling must be 100 Mbps fast
Ethernet UTP CAT-5 with RJ45 connectors.
Windows 7 or Vista
a. Turn on the networked computer.
b. From the Windows Control Panel, navigate
to the Network and Sharing Center. You can
find the control panel either through the Start
menu or “My Computer.”
c. At the Network and Sharing Center window,
double-click the Local Area Connection link
(Windows 7) or View Status link (Windows
Vista) for the Ethernet connection you are
using for TracPhone V7.
d. At the Local Area Connection Status window,
click Properties. This screen only displays if the
computer is currently connected to a network.
e. At the Local Area Connection Properties
window, select the Networking tab. Then
select Internet Protocol Version 4 and click
Properties (see Figure 30).
f. At the Internet Protocol Properties window,
select Obtain an IP address automatically
and Obtain DNS server address
automatically (see Figure 31). Then click OK.
g. At the Local Area Connection Properties
window, click OK.
Establishing a wireless connection onboard a
steel vessel might require a special WAP and
advanced networking expertise.
IMPORTANT!
When setting up a wireless network, apply
security settings, such as encryption, to
protect the network from outside intrusion.
IMPORTANT!
Figure 30: Windows 7/Vista - Local Area Connection Properties
Figure 31: Windows 7/Vista - Internet Protocol Properties
Configure the Computer(s)
11

17
Windows XP
a. Turn on the networked computer.
b. At the Windows Contol Panel, double-click
Network Connections. You can find the control
panel either through the Start menu or “My
Computer.”
c. At the Network Connections window,
double-click the Local Area Connection icon
for the Ethernet connection you are using for
TracPhone V7.
d. At the Local Area Connection Status window,
select the General tab. Then click Properties.
This screen only displays if the computer is
currently connected to a network.
e. At the Local Area Connection Properties
window, select the General tab. Then select
Internet Protocol (TCP/IP) and click
Properties (see Figure 32).
f. At the Internet Protocol (TCP/IP) Properties
window, select the General tab. Then select
Obtain an IP address automatically and
Obtain DNS server address automatically
(see Figure 33). Then click OK.
g. At the Local Area Connection Properties
window, click OK.
h. Restart the computer.
Figure 32: Windows XP - Local Area Connection Properties
Figure 33: Windows XP - Internet Protocol (TCP/IP) Properties
Continued Configure the Computer(s)
11

18
Macintosh OS X
a. Turn on the networked computer.
b. At System Preferences, click the Network
icon.
c. At the Network window (see Figure 34),
select the following:
•Show:Built-in Ethernet
•Configure:Using DHCP
• Leave all text boxes blank
d. Network: Click Apply Now.
e. Restart the computer.
Figure 34: Macintosh OS X - Network Preferences
Continued Configure the Computer(s)
11

19
Follow these steps to turn on the TracPhone V7
system for the first time.
a. Ensure the antenna has a clear, unobstructed
view of the sky.
b. Apply vessel power to the TracPhone system,
including the switch, MTA, and remote
service & support module.
c. Turn on the power switch on the front of the
the modem (see Figure 35). The button’s light
should illuminate green.
d. Turn on the power switch on the front of the
control unit (see Figure 35). The button’s light
should illuminate green.
e. Wait 5 minutes for system startup.
f. Verify that the status lights on the control
unit and modem (see Figure 36) exhibit the
following conditions:
•Control Unit: Lit green
•Antenna: Lit or flashing green
•Modem: Lit or flashing green
•Status: Any condition except off
If any of these lights exhibit a different
condition, refer to the Troubleshooting
section of the User’s Guide.
g. Verify that the status lights on the MTA and
switch indicate a normal condition. Refer to
the MTA and switch manuals for details.
STATUS
Power Switch
Figure 35: Power Switches
Power Switch
Modem
Control Unit
STATUS
Modem
Control Unit
Figure 36: Status Lights
Turn On the System
12

20
Follow these steps to ensure the latest software is
installed in the TracPhone V7 system.
a. At the control unit, press MENUS until the
display shows “ANTENNA STATUS” (see
Figure 37). Then press ACCEPT.
b. Press MENUS until the display shows
“ANTENNA MAIN BOARD.” Note the
reported software (SW) version.
c. Press MENUS to view the software versions
for the RF board, AZ/EL motor, skew motor,
and control unit. Note all of these versions.
d. Compare the software versions you just
noted on the control unit with the latest
versions listed in the TPV7 Flash Update
Wizard’s Release Notes.
NOTE: Before using the TPV7 Flash Update
Wizard, be sure to check for updates to ensure it
has all of the latest software files (Internet access
required).
e. Use the TPV7 Flash Update Wizard to update
any older versions of software in the
TracPhone V7 system. Refer to the Wizard’s
Help menu for complete details (see
Figure 38).
ANTENNA MAIN BOARD
SW VERSION 2.34
ANTENNA RF BOARD
SW VERSION 1.23
ANTENNA AZ/EL MOTOR
SW VERSION 1.28
ANTENNA SKEW MOTOR
SW VERSION 1.04
CTRL UNIT
SW VERSION 2.14
ANTENNA STATUS
NEXT MENU ACCEPT Press ACCEPT
Press MENUS twice
PRESS TO VIEW
EACH ANTENNA ITEM
Press MENUS
to scroll through
the statusscreens
Figure 37: Software Versions Displayed on the Control Unit
Figure 38: TPV7 Flash Update Wizard Help Menu
Update the System Software
13 If Necessary