Kyocera Virgin Rise User manual

KYOCERA Rise
User Guide
© 2012 Kyocera Corporation. All rights reserved. The “Virgin” name and the Virgin signature
logo are registered trademarks of Virgin Enterprises Limited and are used under license. All
other trademarks are the property of their respective owners. KYOCERA is a registered
trademark of Kyocera Corporation.

TOC i
Table of Contents
Get Started ................................................................................................................................ 1
Your Device at a Glance......................................................................................................... 2
Set Up Your Device................................................................................................................ 2
Activate Your Device.............................................................................................................. 3
Create Your Account and Pick Your Plan............................................................................ 4
Activate Your Device........................................................................................................... 4
Account Management............................................................................................................. 4
Managing Your Account...................................................................................................... 4
Top-Up Your Account ......................................................................................................... 5
Set Up Voicemail.................................................................................................................... 5
Mobile ID................................................................................................................................ 6
Installing an ID Pack........................................................................................................... 6
Switching ID Packs............................................................................................................. 7
Customer Support .................................................................................................................. 7
Virgin 411............................................................................................................................... 7
Device Basics ............................................................................................................................ 8
Your Device’s Layout.............................................................................................................. 9
Key Functions..................................................................................................................... 9
Turn Your Device On and Off................................................................................................10
Turn Your Device On .........................................................................................................11
Turn Your Device Off .........................................................................................................11
Turn Your Screen On and Off................................................................................................11
Turn the Screen Off When Not in Use................................................................................11
Turn the Screen On and Unlock It......................................................................................11
Touchscreen Navigation........................................................................................................12
Touch.................................................................................................................................12
Touch and Hold..................................................................................................................12
Drag...................................................................................................................................12
Slide or Flick......................................................................................................................12
Pinch and Spread ..............................................................................................................13

TOC ii
Rotate................................................................................................................................13
Your Home Screens..............................................................................................................13
Home Screen Overview.....................................................................................................13
Customize the Home Screens............................................................................................14
Status Bar .............................................................................................................................15
Status Icons.......................................................................................................................16
Notification Icons................................................................................................................16
Enter Text..............................................................................................................................17
Slide-out QWERTY Keyboard............................................................................................17
Touchscreen Keyboard......................................................................................................19
Enter Text Using Swype.....................................................................................................19
Enter Text Using the Android Keyboard.............................................................................24
Copy and Paste Text .........................................................................................................28
Google Account.....................................................................................................................30
Create a Google Account...................................................................................................30
Sign In to Your Google Account.........................................................................................31
Add Account ......................................................................................................................31
General Sync Settings .......................................................................................................32
Phone.......................................................................................................................................33
Make Phone Calls .................................................................................................................33
Call Using the Phone Dialpad ............................................................................................33
Call From Recent Calls......................................................................................................34
Call From People...............................................................................................................34
Call a Number in a Text Message......................................................................................35
Call Emergency Numbers..................................................................................................35
Call Numbers with Pauses.................................................................................................36
Call Using Plus (+) Code Dialing........................................................................................36
Call Using the Internet Calling............................................................................................36
Receive Phone Calls.............................................................................................................37
Voicemail...............................................................................................................................38
Set Up Voicemail ...............................................................................................................38
Voicemail Notification.........................................................................................................39
Retrieve Your Voicemail Messages....................................................................................39

TOC iii
Voicemail Settings .............................................................................................................39
Phone Call Options................................................................................................................40
Caller ID.............................................................................................................................40
Call Waiting........................................................................................................................40
Other Call Settings.............................................................................................................41
In-Call Options...................................................................................................................42
Call Log.................................................................................................................................43
View Recent Calls..............................................................................................................43
Call Log Options ................................................................................................................43
Clear Call Logs..................................................................................................................44
Device Settings.........................................................................................................................45
WIRELESS & NETWORKS Settings .....................................................................................45
Wi-Fi..................................................................................................................................45
Bluetooth............................................................................................................................45
Data Usage........................................................................................................................45
Airplane Mode....................................................................................................................46
Mobile Networks ................................................................................................................47
DEVICE Settings...................................................................................................................48
Sound................................................................................................................................48
Display...............................................................................................................................50
Storage..............................................................................................................................52
Battery...............................................................................................................................52
PC Connection...................................................................................................................52
Apps ..................................................................................................................................52
PERSONAL Settings.............................................................................................................53
Accounts & Sync................................................................................................................53
Location Services...............................................................................................................53
Security..............................................................................................................................54
Language & Input...............................................................................................................58
Backup & Reset.................................................................................................................58
SYSTEM Settings..................................................................................................................59
Date & Time.......................................................................................................................59
Accessibility.......................................................................................................................60

TOC iv
Developer Options.............................................................................................................61
About Phone......................................................................................................................61
System Update..................................................................................................................61
People ......................................................................................................................................63
Get Started with People.........................................................................................................63
Access People...................................................................................................................63
People List Options............................................................................................................64
Add a New People Entry .......................................................................................................64
Save a Phone Number..........................................................................................................66
Edit a People Entry................................................................................................................66
Add or Edit Information for a People Entry.........................................................................67
Assign a Stored Picture to a People Entry..........................................................................67
Assign a New Picture to a People Entry.............................................................................67
Assign a Ringtone to a People Entry..................................................................................68
Assign a Vibration to a People Entry..................................................................................68
Add an Entry to Favorites...................................................................................................68
Send an Entry’s Call to Voicemail ......................................................................................68
Delete a People Entry........................................................................................................69
Select People List..................................................................................................................69
Customize People List...........................................................................................................69
Synchronize People Entries...................................................................................................69
Display Options.....................................................................................................................70
Share a People Entry ............................................................................................................70
Messaging ................................................................................................................................72
Gmail.....................................................................................................................................72
Access Gmail.....................................................................................................................72
Send a Gmail Message......................................................................................................73
Read and Reply to Gmail Messages..................................................................................73
Email.....................................................................................................................................74
Add an Email Account (POP3 or IMAP).............................................................................74
Add a Corporate Account...................................................................................................75
Create Another Email Account...........................................................................................76
Compose and Send Email .................................................................................................76

TOC v
View and Reply to Email....................................................................................................77
Manage Your Email Inbox..................................................................................................77
Email General Settings ......................................................................................................78
Email Account Settings......................................................................................................78
Delete an Email Account....................................................................................................79
Text Messaging and MMS.....................................................................................................80
Compose Text Messages ..................................................................................................80
Send a Multimedia Message (MMS) ..................................................................................81
Save and Resume a Draft Message...................................................................................82
New Messages Notification................................................................................................83
Managing Message Conversations....................................................................................83
Text and MMS Options ......................................................................................................85
Social Networking Accounts..................................................................................................86
YouTube............................................................................................................................86
Google Talk...........................................................................................................................87
Signing In and Chatting......................................................................................................87
Managing Your Friends......................................................................................................89
Mobile Indicators................................................................................................................89
Signing Out........................................................................................................................90
Google Talk Settings..........................................................................................................90
Applications and Entertainment.................................................................................................92
Google Play Store App..........................................................................................................92
Find and Install an Application ...........................................................................................92
Create a Google Wallet Account........................................................................................94
Request a Refund for a Paid Application............................................................................94
Open an Installed Application.............................................................................................94
Uninstall an Application......................................................................................................95
Get Help with Google Play.................................................................................................95
Navigation .............................................................................................................................95
Google Maps .....................................................................................................................96
Google Navigation .............................................................................................................98
Google Latitude..................................................................................................................98
Google Play Music App .......................................................................................................101

TOC vi
Open the Play Music Library............................................................................................102
Play Music .......................................................................................................................102
Search for Music in the Play Music Library.......................................................................104
Use Playlists....................................................................................................................104
Back Up Your Downloaded Music Files ...........................................................................105
Web and Data.........................................................................................................................107
Wi-Fi....................................................................................................................................107
Turn Wi-Fi On and Connect to a Wireless Network..........................................................107
Check the Wireless Network Status.................................................................................108
Connect to a Different Wi-Fi Network...............................................................................108
Data Services......................................................................................................................109
Launch a Web Connection...............................................................................................109
Data Connection Status and Indicators............................................................................109
Browser...............................................................................................................................110
Learn to Navigate the Browser.........................................................................................110
Browser Menu..................................................................................................................111
Select Text on a Web Page .............................................................................................112
Adjust Browser Settings...................................................................................................113
Adjust Browser Privacy and Security Settings..................................................................113
Adjust Browser Accessibility Settings...............................................................................114
Adjust Browser Advanced Settings ..................................................................................115
Adjust Browser Bandwidth Management Settings............................................................116
Adjust Browser Labs Settings ..........................................................................................116
Set Search Engine...........................................................................................................116
Create Website Settings ..................................................................................................116
Reset the Browser to Default ...........................................................................................117
Set the Browser Home Page............................................................................................117
Read Web Page Offline ...................................................................................................117
Manage Bookmarks.........................................................................................................117
Camera and Video..................................................................................................................119
Take Pictures ......................................................................................................................119
Open the Camera ............................................................................................................119
Camera Viewfinder Screen ..............................................................................................120

TOC vii
Review Screen.................................................................................................................121
Take a Picture..................................................................................................................121
Close the Camera............................................................................................................122
Record Videos.....................................................................................................................122
Video Viewfinder Screen..................................................................................................122
Record a Video................................................................................................................123
Camera/Video Settings........................................................................................................124
View Pictures and Videos Using Gallery..............................................................................125
Open Gallery....................................................................................................................125
View Photos and Videos..................................................................................................126
Zoom In or Out on a Photo...............................................................................................126
Watch a Video .................................................................................................................127
Close Gallery...................................................................................................................127
Working with Photos............................................................................................................127
Photo Options Menu ........................................................................................................127
Edit a Photo.....................................................................................................................128
Rotate and Save a Photo.................................................................................................128
Crop a Photo....................................................................................................................129
Share Photos and Videos....................................................................................................129
Send Photos or Videos by Email/Gmail............................................................................130
Send Photos or Videos by Multimedia Message ..............................................................130
Send Photos or Videos Using Bluetooth ..........................................................................130
Share Photos or Videos on Google+................................................................................131
Share Photos on Picasa...................................................................................................131
Share Videos on YouTube...............................................................................................132
Tools and Calendar.................................................................................................................133
Calendar..............................................................................................................................133
Add an Event to the Calendar..........................................................................................133
Invite Guests to Your Event..............................................................................................134
Event Alerts .....................................................................................................................135
View Events.....................................................................................................................136
Erase Events ...................................................................................................................137
Show or Hide Calendars..................................................................................................138

TOC viii
Synchronize Calendars with Your Device.........................................................................138
Clock & Alarm......................................................................................................................138
Open Clock......................................................................................................................138
Set an Alarm....................................................................................................................139
Change Alarm Settings....................................................................................................140
Calculator............................................................................................................................141
Voice Service ......................................................................................................................141
Automatic Speech Recognition (ASR)..............................................................................141
Text-to-speech Settings...................................................................................................142
Voice Search ...................................................................................................................142
Eco Mode............................................................................................................................143
Bluetooth.................................................................................................................................145
Turn Bluetooth On or Off .....................................................................................................145
The Bluetooth Menu............................................................................................................145
Connect a Bluetooth Headset or Car Kit..............................................................................146
Reconnect a Headset or Car Kit..........................................................................................147
Disconnect or Unpair From a Bluetooth Device...................................................................147
Disconnect a Bluetooth Device ........................................................................................147
Unpair From a Bluetooth Device ......................................................................................147
Send and Receive Information Using Bluetooth...................................................................148
Send Information From Your Device to Another Device...................................................148
Receive Information From Another Device.......................................................................149
microSD Card.........................................................................................................................151
Remove the microSD Card..................................................................................................151
Insert a microSD Card.........................................................................................................152
View the microSD Card Memory..........................................................................................152
Format the microSD Card....................................................................................................152
Unmount the microSD Card.................................................................................................153
Use the Device’s microSD Card as a USB Drive.................................................................153
Use the Device’s microSD Card as a Media Device ............................................................154
Notes......................................................................................................................................155
Copyrights...............................................................................................................................156
Index.......................................................................................................................................157

Get Started 1
Get Started
This section gives you all the information you need to set up your device and the service the first
time.
Your Device at a Glance
Set Up Your Device
Activate Your Device
Account Management
Set Up Voicemail
Mobile ID
Customer Support
Virgin 411

Get Started 2
Your Device at a Glance
Set Up Your Device
You must first install and charge the battery to begin setting up your device.
1. Install the battery.
Hook your thumb- or fingernail into the slot at the left side of the battery compartment
cover ( ) and gently lift up to remove the cover ( ).

Get Started 3
Insert the battery, contacts end first, and gently press into place ( ).
Make sure the locking tabs of the cover are seated and then gently press the cover.
().
2. Charge your battery.
Plug the smaller end of the micro-USB cable into the device’s charger/accessory jack.
Plug the other end of the USB cable into the charger, and then plug the charger into
an electrical outlet.
WARNING: Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Note: Your device’s battery should have enough charge for the device to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
3. Press and hold the Power button to turn your device on.
To remove the battery, after removing the battery compartment cover, grasp the tab extending
from the battery pack and pull the battery out of its compartment.
Activate Your Device
Find out information about activating your device.

Get Started 4
Create Your Account and Pick Your Plan
Activate Your Device
Create Your Account and Pick Your Plan
1. From your computer, visit virginmobileusa.com and click on Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID DEC) printed on the sticker located on
the back of your device in the battery compartment and click Next.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below after creating your account in order to be able to
start using your device.
Activate Your Device
1. Turn on your new device.
2. Touch the Activate icon on the home screen.
–or –
Touch , and then touch the Activate icon .
3. Follow the onscreen prompts to complete the activation process.
After activation, your device will automatically download “The Essentials”ID pack. This may
take several minutes or more depending on the network speed. However, you may continue to
use your device as the ID pack is being downloaded in the background.
Account Management
Find out information about managing your account.
Managing Your Account
Top-Up Your Account
Managing Your Account
Manage your account from your device or your computer.
From Your Device
Dial *86 on your device or press Home and touch > My Account to access
your Account, where you can do any of the following things:

Get Started 5
●Check your minutes
●Add money (Top-Up)
●Change plans... and a lot more
From Your Computer
Log in with your phone number and Account PIN at virginmobileusa.com where you can do
everything above, and more.
Top-Up Your Account
Buy Top-Up cards at thousands of retailers. Or, make it real easy by registering your credit/debit
card or PayPal account.
Auto Top-Up
Auto Top-Up is the easiest way to keep your service working. Set it to Top-Up your account
once a month so you can keep emailing, IMing, Tweeting with Twitter, surfing, and talking. No
interruptions, no sweat. Activate Auto Top-Up and adjust your settings anytime by logging at
virginmobileusa.com.
One-time Top-Ups
From Your Device:
Dial *729 on your device or press Home and touch > My Account .
From Your Computer:
If you don’t want to set Auto Top-Up, you can still log in at virginmobileusa.com whenever you
need a quick Top-Up.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized access. Your device automatically
transfers all unanswered calls to your voicemail, even if your device is in use or turned off.
1. Press Home , and touch . (If your screen is locked, press the Power button to
turn on the display, and then touch and flick it to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.

Get Started 6
Record your name announcement.
Record your greeting.
Note: Voicemail Password –It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your device is able to access your voicemail messages.
Mobile ID
Mobile ID is a free service from Virgin Mobile that lets you download a complete mobile
experience on demand. Customize your device to match whatever you’re into... music,
entertainment, social networking, and more.
“The Essentials”ID pack includes an entire set of apps, widgets, and more –handpicked by
Virgin Mobile.
You can install as many as five ID Packs at any one time in addition to the default “The
Essentials”ID pack. You can easily switch from one ID Pack to another without losing any
applications already installed.
Installing an ID Pack
Switching ID Packs
Installing an ID Pack
Note: Your device must be activated, your battery should be fully charged, and you should be
in a network coverage area before you install an ID Pack.
1. Press Home , and touch . (If your screen is locked, press the Power button to
turn on the display, and then touch and flick it to unlock the screen.)
2. Touch Get New ID Packs.
3. Touch All ID Packs.
4. Scroll to and touch the desired ID Pack.
5. Touch Install.
6. Read the Terms and Conditions and touch Agree.
If a Downloading message appears, read the message and touch Continue.
7. The ID Pack is now installed.

Get Started 7
Switching ID Packs
1. Press Home , and touch .
2. Touch an ID Pack to replace your current pack.
–or –
Touch Get New ID Packs to install a new ID Pack and follow steps 3–7 of Installing an
ID Pack.
Note: Certain features of Mobile ID are subject to change. For the most up-to-date information
about using Mobile ID, please visit virginmobileusa.com.
Customer Support
Contact Virgin Mobile’s customer support department for information about your device, account
history, call coverage area, and specific features available to you.
●Visit virginmobileusa.com.
●Dial *VM from your Virgin Mobile device.
●Dial 1-888-322-1122 from any phone.
For questions about the device features, refer to the materials provided with your device, or visit
virginmobileusa.com.
Virgin 411
Virgin 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. There is a per-call charge to use Virgin 411,
and you will be billed for airtime.
●Dial 411 from your Virgin Mobile device.
For more information or to see the latest in services, visit virginmobileusa.com.

Device Basics 8
Device Basics
The topics in this section will introduce the basic functions and features of your device.
Your Device’s Layout
Turn Your Device On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screens
Status Bar
Enter Text
Google Account

Device Basics 9
Your Device’s Layout
The illustrations and descriptions below outline your device’s basic layout.
Key Functions
●Power Button lets you turn the device on or off, or turn the screen backlight on or off. This
button can be configured to end a call.
●LED Indicator shows your device’s battery status. It also flashes for incoming calls or
pending notifications.
●Proximity Sensor/Light Sensor automatically deactivates the touchscreen when you hold
the device near your face. This prevents you from unintentionally activating device functions
during a call. It also automatically turns off the backlight and brightens the display when you
are in sunlight or a bright room, and dims the display in darker places.
●Volume Button allows you to adjust the ringtone and media volumes when you are not on a
call, or the voice volume during a call.

Device Basics 10
●Charger/Accessory Jack allows you to connect the micro-USB cable (included) to charge
the battery or to transfer files to and from a computer.
CAUTION! Inserting an accessory into the incorrect jack may damage the device.
●Back Key ( ) returns you to the previous screen or closes the dialog box.
●Home Key ( ) returns you to the Home screen.
●Recent Apps Key ( ) allows you to show the Recent Apps screen.
●Menu Key ( ) lets you open the menus of the current screen or application.
●Camera Button lets you activate the camera and camcorder and take pictures and videos.
●Display Screen displays all the information needed to operate your device. Use finger
gestures to navigate and interact with items on the screen.
●microSD Card Slot (internal) allows you to insert a microSD card to support external
memory.
Note: Your device comes with the microSD card preinstalled.
●Earpiece lets you hear the caller and automated prompts.
●Headphone Jack allows you to plug in an optional headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the device.
●Internal Antennas facilitate reception and transmission. To maximize performance, do not
obstruct while using the device.
●Microphone allows other callers to hear you clearly when you are speaking to them.
●Camera Lens, as part of the built-in camera, lets you take pictures and videos.
●Camera Flash allows you to take pictures and videos in low light conditions.
●Self Portrait Mirror allows you to see your reflection when taking photos or videos.
●Speaker lets you hear the different ringtones and sounds. It also lets you hear the caller’s
voice in speakerphone mode.
Turn Your Device On and Off
The instructions below explain how to turn your device on and off.
Turn Your Device On

Device Basics 11
Turn Your Device Off
Turn Your Device On
To turn your device on, follow the step below.
►Press and hold the Power button.
Turn Your Device Off
To turn your device off, follow the steps below.
►Press and hold the Power button to open the device options menu. Touch Power off >
OK to turn the device off.
Your screen remains blank while your device is off.
Turn Your Screen On and Off
Your device allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
Turn the Screen On and Unlock It
Turn the Screen Off When Not in Use
To turn your screen off, follow the step below.
►To quickly turn the screen off, press the Power button. Pressing the Power button again
will turn on your device screen and show the lock screen.
To save battery power, the device automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
device’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Sleep within
the Display section.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power button.