Kyocera MA2000w Instruction Manual

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Frequently Asked
Questions MA2000w

Table of Contents
Where is the Serial Number located for the MA2000w? ..............................3
How do I check the Toner Level on my MA2000w? .....................................4
How do I replace my Toner Container?.......................................................5
Where do I get the Client tool and what are the benefits?..........................8
What Types of Paper and Sizes can I use in my MA2000w? ........................9
How do I change paper size in the MA2000w? .........................................10
How do I Configure Network Connection
Using the Wireless Network Setup Tool....................................................12
How do I Configure Network Connection Using the Push Button? ............14
How do I install the Windows Print Driver for my MA2000w? ...................15
How do I use Quick Scan (Scan to PDF/Scan to Email/Scan to Folder)? ..21
How do I Install Software in Mac Computer .............................................23
My MA2000w has poor image quality .......................................................26
How do I replace my Drum Unit? ..............................................................28
My MA2000w displays an error indication ................................................31
My MA2000w does not turn ON ................................................................33
What do the different led panel indications mean on my MA2000w? ........33
My MA2000w has a message on the display that a
Paper Jam has occurred. Also, there is a flashing Attention light .............34

FAQs MA2000w
3
Where is the Serial Number
located for the MA2000w?
1. Open the Multi-Purpose Tray to
find the Serial Number.
2. It will be a white label that
looks like a barcode.
Note: The serial # is also located in the
upper right corner on the printed status
page.

FAQs MA2000w
4
How do I check the Toner Level on
my MA2000w?
Remaining Toner can be found on the printer Status Page. You can print reports to check the
machine status, and event log.
Remaining Toner can also be located on the Client tool under supplies.
A report can be printed by pressing and holding
the Mode Select key. A report to be printed can be
selected with the pressing length.
+Pressing for 3 seconds: Prints the status page.
+Pressing for 10 seconds: Prints the network
status page (MA2000 / MA2000w).
+Pressing for 20 seconds: Prints the event log
page.
Note: Attention indicator blinks once at each of 3,
10, 20 seconds after starting pressing the Mode
Select key.

FAQs MA2000w
5
How do I replace my Toner
Container?
1. Open the top cover.
2. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.
Note: Put the old toner cartridge in the plastic bag (supplied with the new toner kit) and discard it
later according to the local code or regulations for waste disposal.

FAQs MA2000w
6
3. Take the new toner cartridge out of the toner kit. Shake the new toner cartridge at least 5 times as
shown in the figure in order to distribute the toner evenly inside the container.
4. Remove the cover from the toner cartridge.

FAQs MA2000w
7
5. Set the new toner cartridge to its position, aligning the guides at both ends with the slots in the
machine. Next, press the levers on both ends of the toner cartridge until they click.
6. Close the top cover.
IMPORTANT If you install the toner cartridge and switch the power ON, a screen with two
bars ( ) rotating is shown on the display on the operation panel. Once 01 appears
in the display on the operation panel, toner installation is complete.

FAQs MA2000w
8
Where do I get the Client tool and
what are the benefits?
The Kyocera Client tool is installed if the box is checked when running the Web Installer. The Utility
enables current and all supported devices status, features and settings to be accessed.
When KYOCERA Client Tool is installed, the following utilities are installed. For more information
download the Client tool operation guide.
Status Monitor
Preset Tool
Configuration
Maintenance Menu
You can also use KYOCERA Client Tool to order
toner, download printer drivers, access KYOCERA
NetViewer, open the company website and view
machine documentation. For more information
download the Client tool operation guide.

FAQs MA2000w
9
What Types of Paper and Sizes
can I use in my MA2000w?
For best results, use High Quality Multipurpose Paper within Kyocera’s guidelines as outlined.
Paper
Weight
64 to 105g/m2, 20lb, to 28lb
Paper Type
Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color,
Prepunched, High Quality, Custom 1-8
Paper Size
Letter, Legal
Custom (Width: 5.8”, Length 5,8” – 14”)

FAQs MA2000w
10
How do I change paper size in the
MA2000w?
1. Open the KYOCERA Client Tool.
Click Start button on the Windows > Kyocera > KYOCERA Client Tool.
3. Select Device > Configuration. 4. Select OK.
1. Open the top cover.
1. Open the top cover.
1. Open the top cover.