Kyocera MA2000w Instruction Manual

kyoceradocumentsolutions.us
Frequently Asked
Questions MA2000w

Table of Contents
Where is the Serial Number located for the MA2000w? ..............................3
How do I check the Toner Level on my MA2000w? .....................................4
How do I replace my Toner Container?.......................................................5
Where do I get the Client tool and what are the benefits?..........................8
What Types of Paper and Sizes can I use in my MA2000w? ........................9
How do I change paper size in the MA2000w? .........................................10
How do I Configure Network Connection
Using the Wireless Network Setup Tool....................................................12
How do I Configure Network Connection Using the Push Button? ............14
How do I install the Windows Print Driver for my MA2000w? ...................15
How do I use Quick Scan (Scan to PDF/Scan to Email/Scan to Folder)? ..21
How do I Install Software in Mac Computer .............................................23
My MA2000w has poor image quality .......................................................26
How do I replace my Drum Unit? ..............................................................28
My MA2000w displays an error indication ................................................31
My MA2000w does not turn ON ................................................................33
What do the different led panel indications mean on my MA2000w? ........33
My MA2000w has a message on the display that a
Paper Jam has occurred. Also, there is a flashing Attention light .............34

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Where is the Serial Number
located for the MA2000w?
1. Open the Multi-Purpose Tray to
find the Serial Number.
2. It will be a white label that
looks like a barcode.
Note: The serial # is also located in the
upper right corner on the printed status
page.

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How do I check the Toner Level on
my MA2000w?
Remaining Toner can be found on the printer Status Page. You can print reports to check the
machine status, and event log.
Remaining Toner can also be located on the Client tool under supplies.
A report can be printed by pressing and holding
the Mode Select key. A report to be printed can be
selected with the pressing length.
+Pressing for 3 seconds: Prints the status page.
+Pressing for 10 seconds: Prints the network
status page (MA2000 / MA2000w).
+Pressing for 20 seconds: Prints the event log
page.
Note: Attention indicator blinks once at each of 3,
10, 20 seconds after starting pressing the Mode
Select key.

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How do I replace my Toner
Container?
1. Open the top cover.
2. Push the toner cartridge lock button and then, lift the toner cartridge out of the machine.
Note: Put the old toner cartridge in the plastic bag (supplied with the new toner kit) and discard it
later according to the local code or regulations for waste disposal.

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3. Take the new toner cartridge out of the toner kit. Shake the new toner cartridge at least 5 times as
shown in the figure in order to distribute the toner evenly inside the container.
4. Remove the cover from the toner cartridge.

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5. Set the new toner cartridge to its position, aligning the guides at both ends with the slots in the
machine. Next, press the levers on both ends of the toner cartridge until they click.
6. Close the top cover.
IMPORTANT If you install the toner cartridge and switch the power ON, a screen with two
bars ( ) rotating is shown on the display on the operation panel. Once 01 appears
in the display on the operation panel, toner installation is complete.

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Where do I get the Client tool and
what are the benefits?
The Kyocera Client tool is installed if the box is checked when running the Web Installer. The Utility
enables current and all supported devices status, features and settings to be accessed.
When KYOCERA Client Tool is installed, the following utilities are installed. For more information
download the Client tool operation guide.
Status Monitor
Preset Tool
Configuration
Maintenance Menu
You can also use KYOCERA Client Tool to order
toner, download printer drivers, access KYOCERA
NetViewer, open the company website and view
machine documentation. For more information
download the Client tool operation guide.

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What Types of Paper and Sizes
can I use in my MA2000w?
For best results, use High Quality Multipurpose Paper within Kyocera’s guidelines as outlined.
Paper
Weight
64 to 105g/m2, 20lb, to 28lb
Paper Type
Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color,
Prepunched, High Quality, Custom 1-8
Paper Size
Letter, Legal
Custom (Width: 5.8”, Length 5,8” – 14”)

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How do I change paper size in the
MA2000w?
1. Open the KYOCERA Client Tool.
Click Start button on the Windows > Kyocera > KYOCERA Client Tool.
3. Select Device > Configuration. 4. Select OK.
1. Open the top cover.
1. Open the top cover.
1. Open the top cover.

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5. Select the Paper size drop down and choose the paper you have in the paper tray.
6. Press OK.

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How do I Configure Network
Connection Using the Wireless
Network Setup Tool
To send the wireless network settings configured using the Wireless Network Setup Tool to the
machine, connect the computer with the machine locally. The connection method is wired connection
via USB cable.
1. Connect the machine with a computer via USB cable when the machine is powered on.
2. Turn on the computer.
3. Open the KYOCERA Client Tool.
4. Click Start button on the Windows > Kyocera > KYOCERA Client Tool
5. Click the Wireless Network settings tab > Wireless Network Setup Tool.

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6. Configure the settings.
1Select “Do not use WPS”.2Press next.
3Select an access point you want to
connect the device, and then click Next.
4Enter the pre-shared key, and then
click Next.
5Select the check boxes of functions you
want to use with Wireless Network
connection, and click Finish.
The network between this machine and the
computer is configured.
Note: Event if show “Setup Complete”, If you
have the problems communicating with the
access point, please check that access point
information you set is correct. To reconfigure
the settings, uninstall the drivers and utilizes,
and reinstall them again.

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How do I Configure Network
Connection Using the Push
Button?
If your router supports WPS, you can configure network connection using the push button.
1. Turn on the computer.
2. Press [Wireless Network] on the operation panel of the machine. The wireless network
indicator flashes.
3. Press the push button on the router.
4. The network between this machine and the router is configured. If the network connection
between this machine and the router is complete, [Wireless Network] will light up.
5. Install the printer driver for wireless network connection on your computer

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How do I install the Windows
Print Driver for my MA2000w?
Supported operating systems:
Windows 11
Windows 10
Windows 8.1
Windows Server 2022
Windows Server
2019
Windows Server
2016
Windows Server
2012 R2
Windows Server 2012
Note: If you install the driver in unsupported operating systems including Windows 7, Windows
Server 2008 R2, and Windows Server 2008, a security message appears. To proceed with the
installation, allow the installer to make changes to your computer. For more information on Microsoft
Windows support policy, go to the Microsoft Support website.
Downloading and installing from the website
1. Enter "https://kyocera.info/" to the browser's address bar or location bar.
2. Enter and search the product name and select this product from the candidate list.

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3. Change the selected operating system and its language setting as needed.
4. Under the Recommended section, select the driver you want to download
5. Read the license agreement. Click Agree to contract and download if there is no problem.
An installer of the selected software will be downloaded.
6. Double-click the downloaded installer
to launch. Follow the guidance on the
screen to install the software.
Note: Installation on Windows must be
done by a user logged on with
administrator privileges. If the user
account management window appears,
click [Yes] [Allow]

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Using the web installer
Install a software by using a web installer downloaded from our website.
1. Launch a web browser.
2. Enter "https://kyocera.info/" to the browser's address bar or location bar.
3. Enter and search the product name, and select this product from the candidate list.
4. Change the selected operating system and its language setting as needed.
5. Click "Web installer".

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6. Read the license agreement. Click Agree to contract and download if there is no problem.
A web installer will be downloaded.
7. Double-click the downloaded installer to launch.
Note: Installation on Windows must be done by a user logged on with administrator privileges.
If the user account management window appears, click [Yes] [Allow]
8. Read the license agreement. Click Accept if there is no problem.

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9. Click Install.
10. Select a model and click Next.
11. Select softwares you want to install.
Note: The machine cannot be detected
unless it is on. If the computer fails to
detect the machine, verify that it is
connected to the computer via a network
or USB cable.
If a desired is not displayed, select Add
custom device to directly select the
device you want to use.
Note: Softwares recommended to install
have in their checkboxes by default.
Configure them as needed.

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12. Click Install.
When Install is clicked, a screen which asks for cooperation for data collection may appear. Select
one of the choices and click OK.
13. Finish the installation.
Click Next > Finish to finish the installation wizard.
If a system restart message appears, restart the computer by following the screen prompts. This
completes the printer driver installation procedure.
Note: If the Windows security window
appears, click install this driver
software anyway. If the Microsoft .NET
Framework installation screen is displayed,
click Yes to install it.