L-1 Bioscrypt V-Station 4G User manual

4G INSTALLATION
GUIDE
Version 4.1.5.0.0.0.0

Part # 430
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4G
-
200
-
00
-
003
© 2009 L
-
1 Identity Solutions Inc. All rights reserved
i
Copyright
Copyright Information
© 2009, L
-
1 Identity Solutions, Inc.
All rights reserved. This product and related documentation are protected by copyright and
distributed under licenses restricting their use, copying, distribution, and de
-
compilation. No
part of t
his product or related documentation may be reproduced in any form by any means
without written permission from L
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1 Identity Solutions and its licensors, if any.
Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
Neither the name of th
e L
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1 Identity Solutions, Inc. nor the names of its contributors may be
used to endorse or promote products derived from this software without specific prior written
permission.
TRADEMARKS
The trademarks identified herein are the trademarks or registered
trademarks of L
-
1 Identity
Solutions, Inc. All other brands and products referenced herein are acknowledged to be
trademarks or registered trademarks of their respective holders or manufacturers.
THE PRODUCT AND PUBLICATION ARE PROVIDED “AS IS” WITHOUT WA
RRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON
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INFRINGEMENT.
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TYPOGRAPHICAL ERRORS.
CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW
EDITIONS OF THE PUBLICATION. L
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1 IDENTITY SOLUTIONS, INC MAY MAKE
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ICATION AT ANY TIME.
IMPORTANT
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Please refer to the L
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1 Identity Solutions End User License Agreement
document and read it carefully before using any L
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1 Identity Solutions software on your
computer. This document contains important information about your
legal rights.

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved ii
Contents
Table of Contents
CHAPTER 1 - INTRODUCTION..............................................1
CHAPTER OVERVIEW......................................................1
1.1 INTRODUCTION......................................................1
1.1.1 SYMBOLS USED IN THIS GUIDE......................................1
1.2 PRODUCT OVERVIEW..................................................3
1.2.1 V-FLEX 4G.......................................................3
1.2.2 V-STATION 4G....................................................4
1.2.3 V-STATION 4G EXTREME DEVICE.....................................5
1.2.4 V-STATION 4G PIV/TWIC INDOOR....................................6
1.2.5 V-STATION 4G EXTREME PIV/TWIC...................................7
1.2.6 SENSORS.........................................................8
1.2.6.1 UPEK TCS......................................................8
1.2.6.2 SECUGEN OPTICAL...............................................8
1.2.6.3 LUMIDIGM VENUS OPTICAL SENSOR.................................9
1.2.7 DEVICE DIMENSIONS..............................................10
1.2.7.1 V-Flex 4G Device.............................................10
1.2.7.2 V-STATION 4G.................................................11
1.2.7.3 V-STATION EXTREME PIV/TWIC DEVICES...........................12
1.2.7.3.1 V-STATION 4G EXTREME.......................................12
1.2.7.3.2 V-STATION 4G EXTREME PIV/TWIC..............................13
1.2.7.3.3 V-STATION 4G EXTREME WITH SKIRT............................14
1.2.7.3.4 V-STATION EXTREME PIV/TWIC WITH SKIRT......................15
1.2.8 SAFETY PRECAUTIONS.............................................16
1.2.8.1 ELECTRO-STATIC DISCHARGE.....................................16
1.2.8.2 DEVICE HANDLING GUIDELINES...................................16
CHAPTER 2 - PLANNING THE INSTALLATION................................18
CHAPTER OVERVIEW.....................................................18
2.1 PLANNING THE INSTALLATION........................................18
2.1.1 RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION.................19
2.1.2 REQUIREMENTS...................................................20
2.1.2.1 HARDWARE REQUIREMENTS........................................20
2.1.2.2 COMPUTER REQUIREMENTS........................................20
2.1.2.2.1 SECURE ADMIN SERVER REQUIREMENTS...........................20
2.1.2.2.2 SECUREADMIN CLIENT REQUIREMENTS............................21
2.1.2.2.3 MICROSOFT .NET FRAMEWORK 3.5 SP1 REQUIREMENTS..............21
2.1.2.2.4 SUPPORTED OPERATING SYSTEMS................................21
2.1.2.2.5 SQL SERVER 2008 EXPRESS EDITION............................21
2.1.2.2.6 ORACLE 10G EXPRESS.........................................21
2.1.2.3 NETWORK REQUIREMENTS.........................................21
2.1.2.4 SOFTWARE REQUIREMENTS........................................22
2.1.3 UNPACK EQUIPMENT...............................................22
2.1.3.1 PARTS LIST...................................................22
2.1.3.1.1 V-STATION 4G or V-FLEX 4G DEVICES..........................22
2.1.3.1.2 V-STATION 4G EXTREME DEVICES...............................23
2.1.3.1.3 DOCUMENTATION..............................................24
2.1.4 CHOOSING THE INSTALL LOCATION..................................24
2.1.5 PLAN DEVICE NETWORK............................................25

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Contents
2.1.6 CHOOSE NETWORK TYPE............................................26
2.1.6.1 RS-232.......................................................27
2.1.6.2 RS-485.......................................................27
2.1.6.2.1 RS-485 CABLE SPECIFICATION.................................27
2.1.6.2.2 RS-485 CABLE LENGTHS.......................................28
2.1.6.2.3 RS-485 NETWORK TOPOLOGY....................................28
2.1.6.3 ETHERNET.....................................................29
2.1.6.4 WIRELESSNETWORK DESIGN CONSIDERATIONS........................29
2.1.7 CHOOSE POWER SOURCE............................................30
CHAPTER 3 - INSTALL SOFTWARE.........................................33
CHAPTER OVERVIEW.....................................................33
3.1 INSTALL SOFTWARE.................................................33
3.1.1 SECUREADMIN SERVER.............................................33
3.1.1.1 REPAIRING AN INSTALLATION OF SECUREADMIN SERVER..............39
3.1.1.2 UNINSTALLING SECUREADMIN SERVER..............................40
3.1.1.3 UPGRADING AN INSTALLATION OF SECUREADMIN SERVER..............40
3.1.2 SECUREADMIN CLIENT.............................................41
3.1.2.1 MODIFYING AN INSTALLATION OF SECUREADMIN CLIENT..............45
3.1.2.2 REPAIRING AN INSTALLATION OF SECUREADMIN CLIENT..............46
3.1.2.3 UNINSTALLING SECUREADMIN CLIENT..............................46
3.1.2.4 UPGRADING AN INSTALLATION OF SECUREADMIN CLIENT..............46
CHAPTER 4 - INSTALL HARDWARE.........................................47
CHAPTER OVERVIEW.....................................................47
4.1 INSTALL HARDWARE.................................................47
4.1.1 WALL-MOUNTING SCHEMES..........................................47
4.1.2 INSTALLING A MOUNTING PLATE....................................47
4.1.3 INSTALLATION HARDWARE..........................................52
4.1.3.1 4G V-Station and V-Flex Indoor devices.......................52
4.1.3.2 4G Extreme Devices...........................................53
4.1.4 ATTACH DEVICE TO MOUNTING PLATE................................53
4.1.4.1 4G V-STATION AND V-FLEX INDOOR DEVICES.......................53
4.1.4.2 4G EXTREME DEVICES...........................................54
4.1.5 CONNECT DEVICE TO POWER SOURCE.................................54
4.1.6 CONNECT DEVICE TO NETWORK......................................57
4.1.6.1 ETHERNET NETWORK CONNECTIONS.................................57
4.1.6.2 RS-232/RS-485 NETWORK CONNECTIONS............................57
4.1.6.3 WIRELESS NETWORK CONNECTIONS.................................63
4.1.7 SINGLE-DOOR CONTROLLER INSTALLATION............................64
4.1.8 AUX PORT.......................................................66
4.1.9 INSTALL FERRITE CORE...........................................68
CHAPTER 5 - SYSTEM START-UP PROCEDURES...............................70
CHAPTER OVERVIEW.....................................................70
5.1 SYSTEM START-UP PROCEDURES.......................................70
5.1.1 DEVICE CONFIGURATION CHECK.....................................71
5.1.2 RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK..................71
5.1.3 DEVICE GROUND FAULT CHECK......................................71
CHAPTER 6 - CONFIGURE DEVICE.........................................72
OVERVIEW.............................................................72
6.1 CONFIGURE DEVICE.................................................72

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved iv
Contents
6.1.1 REGISTER DEVICE................................................72
6.1.1.1 TO REGISTER A NETWORKED DEVICE...............................72
6.1.1.2 TO REGISTER A DEVICE VIA A CLIENT............................76
CHAPTER 7 - MAINTENANCE AND CLEANING.................................80
CHAPTER OVERVIEW.....................................................80
7.1 MAINTENANCE AND CLEANING.........................................80
7.1.1 FIELD MAINTENANCE..............................................80
7.1.1.1 DISARMING THE TAMPER PROTECTION..............................80
7.1.1.2 REPLACING THE SENSOR.........................................81
7.1.1.2.1 V-FLEX 4G..................................................82
7.1.1.2.2 V-STATION 4G...............................................84
7.1.1.3 CALIBRATING THE SENSOR.......................................86
7.1.2 CLEANING.......................................................88
7.1.3 INSTALLING THE COOLER MODULE TO A 4G EXTREME DEVICE............89
7.1.3.1 PARTS LIST...................................................89
7.1.3.2 COOLER MODULE INSTALLATION...................................90
CHAPTER 8 - TROUBLESHOOTING..........................................95
CHAPTER OVERVIEW.....................................................95
8.1 TROUBLESHOOTING..................................................95
8.1.1 INSTALLATION ERROR MESSAGES....................................95
8.1.1.1 ERROR 1406 - INSUFFICIENT PRIVILEGES.........................95
8.1.1.2 ERROR 27552 - ERROR CREATING DATABASE........................96
8.1.1.4 ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER....98
8.1.1.5 ERROR 27502 - SQL SERVER DOES NOT EXIST......................99
8.1.1.6 INSUFFICIENT SYSTEM MEMORY..................................100
8.1.1.7 OUT OF DISK SPACE...........................................100
CHAPTER 9 – NOTICES.................................................102
OVERVIEW............................................................102
9.1 NOTICES.........................................................102
9.1.1 FCC Information to Users......................................102
9.1.2 CE Information to Users.......................................104
9.1.3 Warning to Users..............................................104
List of Figures
Figure 1-1 4G Flex Device.............................................3
Figure 1-2 V-Station 4G Device........................................4
Figure 1-3 V-Station EXTREME Device...................................5
Figure 1-4 V-Station 4G PIV/TWIC Indoor...............................6
Figure 1-5 V-Station 4G Extreme PIV/TWIC..............................7
Figure 1-6 UPEK TCS Sensor............................................8
Figure 1-7 Secugen Optical Sensor.....................................8
Figure 1-8 Lumidigm Venus Optical Sensor..............................9

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Contents
Figure 1-9 V-Flex 4G Dimensions......................................10
Figure 1-10 V-Station 4G Dimensions..................................11
Figure 1-11 V-Station 4G Extreme Dimensions..........................12
Figure 1-12 V-Station 4G Extreme PIV/TWIC Dimensions.................13
Figure 1-14 V-Station 4G Extreme PIV/TWIC with Skirt Dimensions......15
Figure 2-1 Correct Mounting Height...................................25
Figure 2-2 Example RS-485 System Diagram.............................26
Figure 2-3 Network Topologies Star and Daisy Chain Configurations....29
Figure 3-1 Install Menu..............................................33
Figure 3-2 Prerequisites.............................................34
Figure 3-3 Restart Message...........................................34
Figure 3-4 SecureAdmin Server Installation Wizard....................35
Figure 3-5 SecureAdmin Server License Agreement......................35
Figure 3-6 SecureAdmin Server Choose Destination Location............36
Figure 3-7 Database Selection........................................37
Figure 3-8 Connecting to SQL Server option...........................38
Figure 3-9 Database Server Configuration.............................39
Figure 3-10 Upgrade Confirmation.....................................40
Figure 3-11 Upgrade from MS-SQL Server 2005 Express Edition
Confirmation.............................................41
Figure 3-12 SecureAdmin Server Installation Complete.................41
Figure 3-13 Menu.....................................................42
Figure 3-14 InstallShield Wizard.....................................42
Figure 3-15 Welcome Screen...........................................43
Figure 3-16 SecureAdmin Client License Agreement.....................43
Figure 3-17 SecureAdmin Client Choose Destination Location...........44
Figure 3-18 Fingerprint Placement Feedback Option Selection..........44
Figure 3-19 InstallShield Wizard Finished............................45
Figure 4-1 V-Flex 4G Flush-mount Mounting Plate......................48
Figure 4-2 V-Flex 4G Recessed-mount Mounting Plate...................49
Figure 4-3 V-Station 4G Mounting Plate...............................49
Figure 4-4 Magnet attached to Mounting Plate with Extension..........50
Figure 4-5 Magnet attached to Mounting Plate without Extension.......51
Figure 4-6 V-Station 4G Extreme Mounting Plate.......................51
Figure 4-7 4G Extreme PIV/TWIC Mounting Plate........................52

Part # 430-4G-200-00-003
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Contents
Figure 4-8 Device Open for Installation or Service...................54
Figure 4-9 Connections for an External Wall Adapter (4G Indoor)......55
Figure 4-10 Connections for an External Power Source (4G Indoor).....55
Figure 4-11 Connections for an External Power Source (4G Extreme)....55
Figure 4-12 Certification Marks......................................56
Figure 4-13 Power Over Ethernet Connection...........................56
Figure 4-14 RJ45 Pin Location........................................57
Figure 4-15 4G Extreme - User Communication and Control Cable........59
Figure 4-16 4G Extreme - User Wiegand Cable..........................60
Figure 4-17 4G Extreme - User TTL Cable..............................61
Figure 4-18 Connections for Internal Relay Operation.................65
Figure 4-19 Connections for External Relay Operation.................66
Figure 4-20 Location of Aux Port (V-Station 4G)......................67
Figure 4-21 Location of Aux Port (4G Extreme)........................67
Figure 4-22 USB Memory Key...........................................68
Figure 4-23 Installation of Ferrite Cores – Indoor Device............68
Figure 4-24 Installation of Ferrite Cores – Outdoor Device...........69
Figure 6-1 Network Sidebar Tab.......................................73
Figure 6-2 Register via Server Dialog Box............................74
Figure 6-3 Register Device Dialog Box................................74
Figure 6-4 Device Summary Dialog Box.................................75
Figure 6-5 Step 1 Find Device Dialog Box.............................76
Figure 6-6 Step 2 Device Information Dialog Box......................77
Figure 6-7 Step 3 Server Communication Parameter Dialog Box..........78
Figure 6-8 Step 4 Register Device Dialog Box.........................78
Figure 6-9 Device Summary Dialog Box.................................79
Figure 7-1 Tamper Switch Location For V-Station 4G...................81
Figure 7-2 Removal of Sensor Module from V-Flex 4G Device............83
Figure 7-3 Non-Removable Parts (V-Flex 4G)...........................83
Figure 7-4 Removal of Sensor Module from V-Station 4G Device.........84
Figure 7-5 Non-Removable Parts (V-Station 4G)........................85
Figure 7-6 Calibration Wizard Step 1 of 2 Dialog Box.................86
Figure 7-7 Calibration Wizard Step 2 of 2 Dialog Box.................87
Figure 7-8 Calibration Wizard Capture Results Dialog Box.............87
Figure 7-9 Blank Metal Plate.........................................91

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Contents
Figure 7-10 Cooler Module connector and inside board connector.......91
Figure 7-11 Cooler Module holes......................................92
Figure 7-12 4G Extreme with Housing Skirt............................93
Figure 7-13 Tamper’s magnet with extension...........................94
Figure 8-1 Error 1406................................................95
Figure 8-2 Error 27552...............................................96
Figure 8-3 Invalid Password..........................................97
Figure 8-4 Error 27502 - User Not Associated.........................98
Figure 8-5 Error 27502 - Server Does Not Exist.......................99
Figure 8-6 Insufficient System Memory...............................100
Figure 8-7 Out of Disk Space........................................100
List of Tables
Table 2-1 Communications Network Comparison.........................26
Table 2-2 Category 5 Cable Characteristics..........................27
Table 2-3 V-Station 4G and V-Flex 4G Power Requirements.............30
Table 2-4 V-Station 4G Extreme Power Requirements (5°C to 40°C).....31
Table 2-5 V-Station 4G Extreme Power Requirements (-25°C to 5°C)....31
Table 2-6 V-Station 4G Extreme Power Requirements (40°C to 70°C)....32
Table 2-7 Cooler Module Power Requirements..........................32
Table 4-1 4G Indoor Devices - Pin-out Diagram.......................58
Table 4-2 4G Extreme - User Communication and Control Cable
Pin-out Diagram.........................................60
Table 4-3 4G Extreme - User Wiegand Cable - Pin-out Diagram.........61
Table 4-4 4G Extreme - User TTL Cable - Pin-out Diagram.............62
Table 7-1 4G Extreme – Cooler Module Parts List.....................89

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
CHAPTER 1 - INTRODUCTION
CHAPTER OVERVIEW
This chapter provides an introduction to the V-Station 4G and V-Flex 4G devices, their
specifications and features, and safety guidelines that should be observed when using or
handling the devices.
1.1 INTRODUCTION
This manual provides step-by-step procedures for installing a L-1 Identity Solutions V-Station
4G or V-Flex 4G device.It covers the entire process of physically installing the device, making
the necessary power, ground, and network connections, and registering the device in
SecureAdmin.Instructions for field repairs and cleaning are also provided.
1.1.1 SYMBOLS USED IN THIS GUIDE
The symbols shown below are used throughout this manual.They denote special issues the
user might encounter. Their definitions are given below.
DANGER
This symbol denotes a danger condition that may cause death or
excessive damage to property.
WARNING
This symbol denotes a warning condition that may cause severe
injury or major damage to property.
1

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
CAUTION
This symbol denotes a cautionary condition that may cause injury or
minor damage to property.
NOTICE
This symbol denotes a situation needing additional advice to avoid
incorrect usage.
2

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2 PRODUCT OVERVIEW
1.2.1 V-FLEX 4G
Figure 1-1 4G Flex Device
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Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.2 V-STATION 4G
Figure 1-2 V-Station 4G Device
4

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.3 V-STATION 4G EXTREME DEVICE
Figure 1-3 V-Station EXTREME Device
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Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.4 V-STATION 4G PIV/TWIC INDOOR
Figure 1-4 V-Station 4G PIV/TWIC Indoor
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Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.5 V-STATION 4G EXTREME PIV/TWIC
Figure 1-5 V-Station 4G Extreme PIV/TWIC
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Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.6 SENSORS
The V-Station 4G and V-Flex 4G devices offer three types of sensor interfaces.
1.2.6.1 UPEK TCS
Figure 1-6 UPEK TCS Sensor
Key Features:
Active Capacitive Fingerprint sensing
256 x 360 Sensor Array 508 DPI
+/- 15kV Air ESD Resistance
1.2.6.2 SECUGEN OPTICAL
Figure 1-7 Secugen Optical Sensor
Key Features:
Optical Fingerprint sensing
256 x 336 Sensor Array 500 DPI
+/- 15kV Air ESD Resistance
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Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.6.3 LUMIDIGM VENUS OPTICAL SENSOR
Figure 1-8 Lumidigm Venus Optical Sensor
Key Features:
Optical Fingerprint sensing,
Multispectral imaging
Image Resolution 500 dpi
Platen size 0.7″ x 1.1″ ellipse
ESD 15 kV
9

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.7 DEVICE DIMENSIONS
1.2.7.1 V-Flex 4G Device
Figure 1-9 V-Flex 4G Dimensions
10

Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.7.2 V-STATION 4G
Figure 1-10 V-Station 4G Dimensions
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Part # 430-4G-200-00-003
© 2009 L-1 Identity Solutions Inc. All rights reserved
Introduction
1.2.7.3 V-STATION EXTREME PIV/TWIC DEVICES
1.2.7.3.1 V-STATION 4G EXTREME
Figure 1-11 V-Station 4G Extreme Dimensions
12