Lanner FX-3810 User manual

Chapter 1: Product Overview
1
FX-3810
User Manual
Version: 1.0
Date of Release: 2018-08-30
Network
Computing

NCA-3810 User Manual
2
The icons are used in the manual to serve as an indication of interest topics or important messages. Below
is a description of these icons:
Note: This mark indicates that there is a note of interest and is something that you should pay
special attention to while using the product.
Warning: This icon indicates that there is a caution or warning and it is something that could
damage your property or product.
The listed websites are links to the on-line product information and technical support.
Resources
URL
Lanner
http://www.lannerinc.com
Product Resource
http://www.lannerinc.com/download-center
RMA
http://eRMA.lannerinc.com
This document is copyrighted © 2018. All rights are reserved. The original manufacturer reserves the right
to make improvements to the products described in this manual at any time without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means
without the prior written permission of the original manufacturer. Information provided in this manual is
intended to be accurate and reliable. However, the original manufacturer assumes no responsibility for its
use, nor for any infringements upon the rights of third parties that may result from such use.
Intel® and Intel® Xeon® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Intel® is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.

Chapter 1: Product Overview
3
This product has passed the CE test for environmental specifications. Test conditions for passing included
the equipment being operated within an industrial enclosure. In order to protect the product from being
damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly recommend the use of
CE-compliant industrial enclosure products.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. The operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. The operation of this
equipment in a residential area is likely to cause harmful interference in which case users will be required to
correct the interference at their own expense. SS
Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and
roll up your sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or
removing a chassis or working near power supplies
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.
The machine can only be used in a restricted access location, such as labs or computer facilities with the
proper authorization.

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Risk of Explosion if Battery is replaced by an incorrect type. Dispose of used batteries according to the
instructions.
Installation only by a trained electrician or only by an electrically trained person who knows all English
Installation and Device Specifications which are to be applied.
Do not carry the handle of power supplies when moving to another place.
Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment
to acceptable operating temperatures without adequate circulation. Be sure that the room in which you
choose to operate your system has adequate air circulation.
Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An
open chassis permits air leaks, which may interrupt and redirect the flow of cooling air from internal
components.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Be sure to follow ESD-prevention procedures when removing and replacing components to avoid these
problems.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is
available, ground yourself by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap, which should be between 1 and 10
megohms (Mohms).
Environment:
Do not install and/or operate this unit in any place that flammable objects are stored or used in.
If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than room ambient. Therefore, consideration should be given to installing
the equipment in an environment compatible with the maximum ambient temperature (Tma) specified
by the manufacturer.
Installation of the equipment (especially in a rack) should consider the ventilation of the system’s intake
(for taking chilled air) and exhaust (for emitting hot air) openings so that the amount of air flow required
for safe operation of the equipment is not compromised.
To avoid a hazardous load condition, be sure the mechanical loading is even when mounting.
Consideration should be given to the connection of the equipment to the supply circuit and the effect
that overloading of the circuits might have on over-current protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing this concern.
Reliable earthing should be maintained. Particular attention should be given to supply connections
other than direct connections to the branch circuit (e.g. use of power strips).

Chapter 1: Product Overview
5
Installation & Operation:
The installation of this product must be performed by trained specialists; otherwise, a non-specialist
might create the risk of the system’s falling to the ground or other damages.
Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for
supporting the system or use of inappropriate installation components.
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre
cravate ou écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement
dangereux.
Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon
d’alimentation avant d’installer ou de retirer un châssis ou de travailler à proximité de sources
d’alimentation.
Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil
génère, utilise et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux
instructions des fournisseurs de composants sans fil, il risque de provoquer des interférences dans les
communications radio.
Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité
connaissant toutes les spécifications d’installation et d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.
La machine ne peut être utilisée qu’à un lieu fixe comme en laboratoire, salle d’ordinateurs ou salle de
classe.
L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour
refroidir l’équipement à une température de fonctionnement acceptable sans circulation adaptée. Vérifiez
que votre site propose une circulation d’air adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de
refroidissement de bien circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et
rediriger le flux d’air frais destiné aux composants internes.

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Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits
électriques. Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et
peuvent causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du
retrait et du remplacement de composants.
Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est
disponible, reliez votre corps à la terre en touchant la partie métallique du châssis.
Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et
10 mégohms (Mohms).
Avant d’allumer l’appareil, reliez le câble de mise à la terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est très importante pour protéger l’équipement contre
les effets néfastes du bruit externe et réduire les risques d’électrocution en cas de foudre.
Pour désinstaller l’équipement, débranchez le câble de mise à la terre après avoir éteint l’appareil.
Un câble de mise à la terre est requis et la zone reliant les sections du conducteur doit faire plus de 4
mm2 ou 10 AWG.
Desserrez la vis du terminal de mise à la terre.
Branchez le câble de mise à la terre à la terre.
L’appareil de protection pour la source d’alimentation CC
doit fournir 30 A de courant.
Cet appareil de protection doit être branché à la source
d’alimentation avant l’alimentation CC.
This equipment must be grounded. The power cord for product should be connected to a
socket-outlet with earthing connection.

Chapter 1: Product Overview
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Lithium Battery Caution: There is danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type. Dispose batteries according to manufacturer's instructions.
Disposal of a BATTERY into fire or a hot oven, or mechanically crushing or cutting of a BATTERY can
result in an EXPLOSION.
Leaving a BATTERY in an extremely high temperature surrounding environment can result in an
EXPLOSION or the leakage of flammable liquid or gas.
A BATTERY subjected to extremely low air pressure may result in an EXPLOSION or the leakage of
flammable liquid or gas.

NCA-3810 User Manual
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Version
Date
Descriptions
1.0
2018/08/30
Official Release

Chapter 1: Product Overview
9
Package Content......................................................................................................................... 11
Ordering Information ................................................................................................................. 12
System Specifications ................................................................................................................. 12
Front Panel ................................................................................................................................. 13
Rear Panel................................................................................................................................... 14
Block Diagram............................................................................................................................. 15
Motherboard Layout .................................................................................................................. 16
Internal Jumpers & Connectors.................................................................................................. 17
Opening the Chassis ................................................................................................................... 25
Removing / Attaching the Fan Duct ........................................................................................... 26
Installing System Memory.......................................................................................................... 27
Installing IPMI Card..................................................................................................................... 30
Installing MSATA SSD Card ......................................................................................................... 31
Installing 2.5” Hard Disk ............................................................................................................. 32
Servicing the PCIe Riser Board.................................................................................................... 33
Installing PCIe Adapter ............................................................................................................... 34
Mounting the System ................................................................................................................. 36
Enter BIOS Setup ........................................................................................................................ 42
Main Page................................................................................................................................... 43
Advanced Page ........................................................................................................................... 44

NCA-3810 User Manual
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IntelRCSetup ............................................................................................................................... 55
Server Mgmt............................................................................................................................... 63
Security....................................................................................................................................... 65
Boot ............................................................................................................................................ 66
Save and Exit............................................................................................................................... 67
Warranty Policy .......................................................................................................................... 73
RMA Service................................................................................................................................ 73
RMA Service Request Form ........................................................................................................ 74

Chapter 1: Product Overview
11
The FX-3810 is a high-performance and Open Compute appliance for today’s telecommunication and data
center deployment scenarios.
The FX-3810 is powered by dual Intel® Xeon® E5-2600 v3/v4 processors and can be configured with up to
128GB of DDR4 2133/2400 MHz REG DIMM; it comes with 1x GbE RJ45 LAN port, 1x RJ45 IO interface port,
1x OPMA slot and 1x RJ45 console port.
As an Open Compute appliance, the FX-3810’s 4x PCI-E*16 FH/HL and 2x PCI-E*8 FH/HL can be leveraged
for enabling network capabilities intended for various applications, most notably storage for hybrid or
hot/cold data, data crypto/compression, video encoding/transcoding, and network acceleration.
Your package contains the following items, if any component is missing or damaged, please contact your
dealer immediately for assistance.
1x FX-3810 Network Appliance
1x Accessory Pack
2x Slide Rail
2x Heat Sink
Heat Sink
Accessory Pack
Power Cable
Power cable
for PCI-e card
Screw Packs
Ethernet
Cable
Console
Cable
Short Ear
Brackets
Heat Sink
Slide Rail
Slide Rail

NCA-3810 User Manual
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SKU No.
Specification
FX-3810
1x GbE, 4x PCI-E*16 FH/HL, 2x PCI-E*8 FH/HL, 6x NIC Slots, 2x 2.5” HDD/SSD Bays
Form Factor
3U 19” Rackmount
Platform
Processor Options
Intel® Xeon® E5-2600 v3/v4 (Haswell/Broadwell-EP)
CPU Socket
2x LGA2011-R3
Chipset
Intel® C612
Security Acceleration
N/A
BIOS
AMI SPI Flash BIOS
System Memory
Technology
DDR4 2133/2400MHz REG DIMM
Max. Capacity
512 GB
Socket
8x 288pin DIMM
Networking
Ethernet Ports
1x GbE RJ45 Intel® 82574L
Bypass
N/A
NIC Module Slot
N/A
LOM
IO Interface
1x RJ45
OPMA slot
Yes
I/O Interface
Reset Button
1
LED
Power/Status/Storage
Power Button
1x ATX Power Switch
Console
1x RJ45
USB
1x USB 2.0
LCD Module
128x64 LCM with 7x Keypads
Display
From OPMA Slot (Optional)
Power input
AC Power Inlet on PSU
Storage
HDD/SSD Support
2x 2.5” External Bay
Onboard Slots
1x mSATA
Expansion
PCIe
4x PCI-E*16 FH/HL, 2x PCI-E*8 FH/HL
mini-PCIe
N/A
Miscellaneous
Watchdog
Yes
Internal RTC with Li Battery
Yes
TPM
Yes (Optional)
Cooling
Processor
Passive CPU heatsink
System
8x Hot-swappable Cooling Fans
Environmental Parameters
Temperature
0 to 40ºC Operating
-20 to 70ºC Non-Operating
Humidity (RH)
5 to 90% Operating
5 to 95% Non-Operating
System Dimensions
(WxDxH)
438 x 609 x 132 mm
Weight
35 kg
Package Dimensions
(WxDxH)
936 x 588 x 300 mm
Weight
37 kg
Power (PMbus signal)
Type/Watts
1100W 1+1 ATX Redundant PSUs
(As the deviation value is 0.125A, the current value might
read zero (0) when its actual value is smaller than 0.125A.)
Input
AC 100V~240V @47~63 Hz
Approvals and Compliance
RoHS, CE/FCC Class A

Chapter 1: Product Overview
13
No.
Description
F1
PCI Riser Board Slot
PCI-E*16 FH/HL
F2
PCI Riser Board Slot
PCI-E*8 FH/HL
F3
PCI Riser Board Slot
PCI-E*16 FH/HL
F4
LED Indicators
(System)
Please refer to Appendix A: LED Indicator Explanations for the
description of the LED Indicators.
F5
LCM
With 7 control keys
F6
PCI Riser Board Slot
PCI-E*16 FH/HL
F7
PCI Riser Board Slot
PCI-E*8 FH/HL
F8
PCI Riser Board Slot
PCI-E*16 FH/HL
F9
HDD/SDD Slot
2x 2.5”HDD/SSD Bay
F10
USB Port
1x USB 2.0
F11
LAN Port
1x RJ45 Port
F12
RJ45 Console Port
RJ-45 Console Port
F13
LOM Port
1x dedicated management channel for device maintenance.
With 6PCIe Card installed
With 1~5 PCIe Card installed
Maximum power consumption
per PCIe slot
≦100W
≦120W
Maximum total power consumption
of all six PCIe slots
<600W
Note: Please supply power to the PCIe adapter which consumes over 75W via a power cable.
F1
F13
F11
F12
F9
F10
F5
F2
F3
F6
F7
F8
F4
HDD Activity
System Status
System Power

NCA-3810 User Manual
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No.
Description
R1
Fans
8x Hot-swappable Fans
R2
Redundant PSUs
2x AC Power Inlet on PSU
R2
R1

Chapter 2: Motherboard Information
15
The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.

NCA-3810 User Manual
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The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture as
a reference of the pin assignments and the internal connectors.

Chapter 2: Motherboard Information
17
▲ATX1: ATX Power Connector 8P
Pin No.
Description
Pin No.
Description
1
P12V
2
GND
3
P12V
4
GND
5
P12V
6
GND
7
P12V
8
GND
▲ATX2: ATX Power Connector 8P
Pin No.
Description
Pin No.
Description
1
P12V
2
GND
3
P12V
4
GND
5
P12V
6
GND
7
P12V
8
GND
▲ATX3: ATX Power Connector 8P
Pin No.
Description
Pin No.
Description
1
P12V
2
GND
3
P12V
4
GND
5
P12V
6
GND
7
P12V
8
GND
▲ATX4: ATX Power Connector 8P
Pin No.
Description
Pin No.
Description
1
P12V
2
GND
3
P12V
4
GND
5
P12V
6
GND
7
P12V
8
GND

NCA-3810 User Manual
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▲ATX5: ATX Power Connector 24P
Pin No.
Description
Pin No.
Description
1
P3V3
2
P3V3
3
P3V3
4
-12V
5
GND
6
GND
7
P5V
8
ATX_PSON#
9
GND
10
GND
11
P5V
12
GND
13
GND
14
GND
15
ATXPWGD
16
-5V
17
P5V_SB
18
P5V
19
P12V
20
P5V
21
P12V
22
P5V
23
P3V3
24
GND
▲CPUJTAG1: JTAG Debug Port
Pin No.
Description
Pin No.
Description
1
XDP_TRST#
2
GND
3
XDP_CPU_TDI
4
GND
5
XDP_CPU_TDO
6
GND
7
XDP_TMS
8
GND
9
XDP_CPU01_TCK
10
GND
11
XDP_PREQ#
12
GND
13
P3V3
14
GND
15
XDP_PRDY#
16
GND
▲FAN1: FAN Connector 8P
Pin No.
Description
1
FANT1_PWM
2
FAN1A_RPM
3
FAN1B_RPM
4
GND
5
GND
6
FAN2A_RPM
7
FAN2B_RPM
8
FANT2_PWM

Chapter 2: Motherboard Information
19
▲FAN2: FAN Connector 8P
Pin No.
Description
1
FANT3_PWM
2
FAN3A_RPM
3
FAN3B_RPM
4
GND
5
GND
6
FAN4A_RPM
7
FAN4B_RPM
8
FANT4_PWM
▲FAN3: FAN Connector 8P
Pin No.
Description
1
FANB1_PWM
2
FAN5A_RPM
3
FAN5B_RPM
4
GND
5
GND
6
FAN6A_RPM
7
FAN6B_RPM
8
FANB2_PWM
▲FAN4: FAN Connector 8P
Pin No.
Description
1
FANB3_PWM
2
FAN7A_RPM
3
FAN7B_RPM
4
GND
5
GND
6
FAN8A_RPM
7
FAN8B_RPM
8
FANB4_PWM

NCA-3810 User Manual
20
▲J27: Front Panel Reset Pin Header 3P
Pin No.
Description
1
PCH_SYS_RESET#
2
GND
3
SW_RST_GP34#
▲Front Panel Jumper Setting
Jumper
Description
1-2
Hardware Reset
2-3
Software Reset (Default)
▲CON3: SMBUS Connector 8P
Pin No.
Description
1
NC
2
NC
3
NC
4
GND
5
NC
6
SMB_PS_CLK01
7
SMB_PS_DATA01
8
PMBUS_ALERT#
▲CONN2: PWRON Pin Header 2P
Pin No.
Description
1
PWRON#
2
GND
▲JLCM1: LCM Pin Header 2x5P
Pin No.
Description
Pin No.
Description
1
XDP_TRST#
2
GND
3
XDP_CPU_TDI
4
GND
5
XDP_CPU_TDO
6
GND
7
XDP_TMS
8
GND
9
XDP_CPU01_TCK
10
GND