Lantronix xPrintServer User manual

xPrintServer™
Network Edition
User Guide
Part Number 900-603
Revision B January 2013

Copyright & Trademark
© 2013 Lantronix. All rights reserved. No part of the contents of this book may be transmitted or
reproduced in any form or by any means without the written permission of Lantronix. Printed in
the United States of America.
Lantronix® is a registered trademark and xPrintServer™ is a trademark of Lantronix, Inc.
Ethernet™ is a trademark of XEROX Corporation. Windows® and Internet Explorer® are
registered trademarks of Microsoft Corporation. Mozilla® and Firefox® are registered trademarks
of the Mozilla Foundation. Chrome™ is a trademark of Google. AirPrint™ and Bonjour™ are
trademarks of Apple Inc. and Apple®, iPod®, iPad® and iPhone® are registered trademarks of
Apple Inc. iOS® is a registered trademark of Cisco. All other trademarks and trade names are
the property of their respective holders.
Contacts
Lantronix Corporate Headquarters
167 Technology Drive
Irvine, CA 92618, USA
Toll Free: 800-526-8766
Phone: [phone]
Fax: [phone]
Technical Support
Online: www.lantronix.com/support
Sales Offices
For a current list of our domestic and international sales offices, go to the Lantronix web site at
www.lantronix.com/about/contact.
Disclaimer & Revisions
The information in this guide may change without notice. The manufacturer assumes no
responsibility for any errors that may appear in this guide.
Revision History
Date
Rev.
Comments
January 2012
A
Initial Document.
January 2013
B
Updated for firmware release 3.1.0-12 adding instructions for configuring
static IP address, printer user management and offline loading of drivers.
xPrintServer User Guide 2

Table of Contents
Copyright & Trademark ___________________________________________________ 2
Contacts_______________________________________________________________ 2
Disclaimer & Revisions ___________________________________________________ 2
Revision History_________________________________________________________ 2
List of Figures __________________________________________________________ 5
List of Tables ___________________________________________________________ 5
1: Introduction 6
Key Features ___________________________________________________________ 6
Supported iOS Devices ___________________________________________________ 7
Supported Printers and Printer Protocols _____________________________________ 7
Supported DHCP Configuration ____________________________________________ 7
Supported Browsers _____________________________________________________ 7
Product Information and IP Address _________________________________________ 8
Serial Number_______________________________________________________ 8
IP Address__________________________________________________________ 8
2: Installation 9
Package Contents _______________________________________________________ 9
User-Supplied Items _____________________________________________________ 9
Hardware Components ___________________________________________________ 9
Ethernet LEDs______________________________________________________ 10
Status LED ________________________________________________________ 10
Installation Steps _______________________________________________________ 11
Topology Support ______________________________________________________ 11
3: Navigation and Printing 12
Finding the xPrintServer IP Address ________________________________________ 12
System Status on the Home Page _________________________________________ 13
Logging In ____________________________________________________________ 14
Logging Off ___________________________________________________________ 14
Navigation ____________________________________________________________ 15
Printing_______________________________________________________________ 17
Printing from an iOS Device ___________________________________________ 17
4: Configuration 18
User Administration _____________________________________________________ 18
Changing Passwords ________________________________________________ 18
xPrintServer User Guide 3

Creating a New User_________________________________________________ 19
Deleting a User _____________________________________________________ 20
Changing User Access to a Printer______________________________________ 20
Discovering New Printers ________________________________________________ 20
Configuring Printers through Discovery __________________________________ 21
Setting Real Time Clock _________________________________________________ 23
Assigning a Static IP Address to the xPrintServer _____________________________ 23
Admin Printer Configuration Options________________________________________ 24
Printing a Test Page _________________________________________________ 24
Purging Job History__________________________________________________ 24
Deleting a Printer ___________________________________________________ 25
Changing Printer Description __________________________________________ 25
Changing Printer Location ____________________________________________ 26
Showing Shared Printer Information_____________________________________ 26
Sharing a Printer____________________________________________________ 27
Hiding a Printer _____________________________________________________ 27
Updating Printer IP Addresses ____________________________________________ 27
Viewing and Cancelling Print Jobs on the xPrintServer User Interface _____________ 28
Renaming xPrintServer Device ____________________________________________ 29
Resetting the xPrintServer to Factory Defaults________________________________ 30
Via the User Interface ________________________________________________ 30
Via the Hardware Reset Button ________________________________________ 30
Restarting the xPrintServer _______________________________________________ 31
Viewing Logs __________________________________________________________ 31
Printer Drivers _________________________________________________________ 32
Downloading Printer Drivers from the Internet _____________________________ 32
Exporting Printer Drivers______________________________________________ 33
5: Updating Firmware 34
6: Technical Specifications 35
A: Technical Support 36
Diagnostic Support _____________________________________________________ 36
Send Diagnostic Information___________________________________________ 36
Download Diagnostic Info_____________________________________________ 36
Contact Information_____________________________________________________ 37
B: Troubleshooting 38
Problems and Error Messages ____________________________________________ 38
xPrintServer User Guide 4

C: Compliance 39
Declaration of Conformity ________________________________________________ 39
RoHS Notice __________________________________________________________ 40
D: Warranty 41
Index 42
List of Figures
Figure 1-1 xPrintServer_____________________________________________________________ 6
Figure 1-2 Sample Product Information Label ___________________________________________ 8
Figure 1-3 Sample Product Information Label (Type 2) ____________________________________ 8
Figure 1-4 Sample Serial Numbers on Hardware Devices__________________________________ 8
Figure 2-1 xPrintServer LEDs________________________________________________________ 9
Figure 3-1 Serial Number __________________________________________________________ 12
Figure 3-2 System Status Information on the Home Page _________________________________ 13
Figure 3-3 Login Prompt ___________________________________________________________ 14
Figure 3-4 Navigating the xPrintServer User Interface____________________________________ 15
Figure 3-5 Tabs Available for the Admin User and Non-Admin Users ________________________ 16
Figure 3-6 Sample View of Native Print Menu __________________________________________ 17
Figure 3-7 Sample View of Printer Options_____________________________________________ 17
Figure 4-1 Printers Auto-Discovered upon xPrintServer Startup ____________________________ 21
Figure 4-2 Printer Information_______________________________________________________ 21
Figure 4-3 Sample Printer Auto Discovery Report _______________________________________ 22
Figure 4-4 Expanding Detected Printers Information _____________________________________ 22
Figure 4-5 Admin Menu (Defaults to Time-zone Link) ____________________________________ 23
Figure 4-6 Show Share Info Popup___________________________________________________ 26
Figure 4-7 Printer IP Address Page __________________________________________________ 27
Figure 4-8 Drivers List Tab _________________________________________________________ 32
Figure 4-9 Export Drivers Button ____________________________________________________ 33
List of Tables
Table 2-1 Status LED, Top of Device _________________________________________________ 10
Table 4-1 Comparing Admin and Non-Admin User Privileges ______________________________ 18
Table 6-1 Technical Specifications ___________________________________________________ 35
xPrintServer User Guide 5

1: Introduction
The xPrintServer is a patent-pending AirPrint print server which provides wireless printing
capabilities for iPad, iPhone and other devices with iOS-enabled AirPrint applications for
unlimited network printers.Simply plug an xPrintServer to a wired network with Wi-Fi local
subnet access and all network-connected printers are auto-discovered and made available to any
iOS AirPrint-enabled application on your iOS device.
Figure 1-1 xPrintServer
xPrintServer Network Edition
The xPrintServer comes in three editions: Network, Home and Office. This user guide documents
the features and functionality of the xPrintServer Network Edition.
Key Features
No additional software is needed on the iOS device
Simple configuration
Support for an unlimited number of network attached printers
Note: Up to 10 network-attached printers are recommended for optimal performance. Print jobs
process one at a time regardless of the number of configured printers.
Automatic printer discovery and configuration (for supported printers)
Security features
External LED status indicator
Configuration via browser (HTTP)
xPrintServer User Guide 6

1: Introduction
Supported iOS Devices
xPrintServer supports all iOS-enabled AirPrint applications. AirPrint is included in all newer
generation Apple® devices with iOS 4.2 and later. These include:
iPad (all versions)
iPhone (3GS or later)
iPod Touch (3rd generation or later)
Supported Printers and Printer Protocols
See http://www.lantronix.com/it-management/mobile-print-servers/supported-printer-list.html for
the latest list of all supported printers. This list is periodically updated with new printers.
Supported DHCP Configuration
xPrintServer supports both DHCP and Static IP Address Assignments.
Supported Browsers
Lantronix supports the latest version of Internet Explorer, Mozilla Suite, Mozilla Firefox, Safari and
Chrome.
xPrintServer User Guide 7

1: Introduction
Product Information and IP Address
You will need the serial number of your xPrintServer device when setting up your xPrintServer
user interface. The serial number can be found on the product information label adhered to your
device. One of two types of product information labels will be adhered to your xPrintServer
device (see Figure 1-2 or Figure 1-3 below).
Figure 1-2 Sample Product Information Label
Figure 1-3 Sample Product Information Label (Type 2)
Serial Number
A serial number is a unique, identifying number specific to each hardware device including an
xPrintServer, printer or any Apple iOS device.
Figure 1-4 Sample Serial Numbers on Hardware Devices
00-80-A3-8E-00-63 or 00:80:A3:8E:00:63 or 0080A38E0063
IP Address
Every device connected to an IP network must have a unique IP address. The xPrintServer gets
a unique IP address from the DHCP server on your network (default method) or can be manually
configured with a static IP address.
Bar Code
Product Revision
Serial Number
Part Number
Manufacturing
Code Date
Manufacturing
Code Date
Product Revision
Country
of Origin
Datamatrix
Bar Code
Part Number
Serial
Number
xPrintServer User Guide 8

2: Installation
This chapter describes how to install your xPrintServer.
Package Contents
Your xPrintServer product package includes the following:
One (1) xPrintServer
One (1) Quick Start Guide
One (1) RJ45 Ethernet Cable (3 ft)
One (1) Universal Power Supply
User-Supplied Items
You also need the following items to install and operate your xPrintServer:
A working power outlet
Wi-Fi Access Point
Network Attached Printer (wired or wireless)
Your iOS device (e.g., iPad, iPhone) with connection to the network via Wi-Fi
Hardware Components
There is one power input, one Ethernet port and two types of LED indicators on the xPrintServer.
The LEDs provide information about device activity and status.
Figure 2-1 xPrintServer LEDs
Ethernet Port
Status LED
Indicator
Right LED
Left LED
xPrintServer User Guide 9

2: Installation
Ethernet LEDs
There are two LEDs located on the upper left and right corners of the Ethernet socket (see Figure
2-1). These indicate the status of the connection.
Left LED
Green ON, 100Mbps Ethernet Link
Green Blinking, 100Mbps Activity
Orange ON, 10Mbps Ethernet Link
Orange Blinking, 10Mbps Activity
OFF, No Ethernet Link
Right LED
Always OFF
The Ethernet port can connect to an Ethernet (10Mbps) or Fast Ethernet (100Mbps) network.
Status LED
The Status LED on the xPrintServer device is incorporated into the “X” letter of the Lantronix logo
on the top of the device. The behavior of this LED indicates the type of activity occurring in the
xPrintServer device. The Status LED color is orange when lit, and specific display patterns
indicate the specific type of activity. The LED may display a solid light, display no light, slowly
glow on, slowly glow off, or flash on/off.
Table 2-1 Status LED, Top of Device
Orange “X” LED
Description,
Solid
A continuous solid light indicates the power is on or the device is booting.
OFF
No light indicates the power is off.
Blinking
Even blinking pattern indicates the device is printing.
Glow / Dim
(Repeating Pattern)
Pulsating pattern of glowing and dimming light cycle occurring once every three
seconds. Indicates the device is booted, idle and waiting for a job.
Code 1
A repeating pattern of a single flash followed by two seconds
of no light indicates the device is obtaining the DHCP address.
Note: Codes 1
through 7 indicate
a grouped
number of flashes
in the Orange “X”
LED separated by
a two second
interval where the
light is off.The
specific
code/number of
flashes separated
by a two second
no-light interval
indicates a
specific status as
described in the
grey cells to the
left.
Code 2
A repeating pattern of two flashes followed by two seconds of
no light indicates there are no configured printers.
Code 3
A repeating pattern of three flashes followed by two seconds of
no light indicates a factory default reset.
Code 4
A repeating pattern of four flashes followed by two seconds of
no light indicates a successful firmware update.
Code 5
A repeating pattern of five flashes followed by two seconds of
no light indicates a failed firmware update.
Code 6
A repeating pattern of six flashes followed by two seconds of
no light indicates a printing error.
Code 7
A repeating pattern of seven flashes followed by two seconds
of no light indicates printer discovery is in process.
xPrintServer User Guide 10