Lapierre SOUNDGEAR User manual

OPERATIONS MANUAL

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1
Overview
Features, Controls and Identification ......... 2
Preparation
Batteries ............................... 4
Battery Indicator Tones ................... 6
Assembly .............................. 8
Insertion and Removal ....................10
SoundGear Care
Device Care ............................12
Troubleshooting Guide ...................13
Noise Protection Information
Required Information .....................14
Limited Warranty
Limited Warranty Information. . . . . . . . . . . . . . . 15
Contents

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1. Microphone opening
2. Sound outlet (receiver)
3. Battery compartment
(on/off control)
4. Location of serial number
5. Removal handle
6. Large orange sleeves (shown)
Six additional sleeves (two small
black, two large black and 2 small
orange) also included in package
7. Battery removal tool
OverviewOverview
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These are fully automatic devices designed to overcome the
sensation of wearing an earplug. Hassle-free operation eliminates the
need for a volume control by returning environmental sounds while
at the same time protecting your ears from loud blasts. This product
is not intended to overcome hearing impairment and should not be
worn as a hearing aid.
Features, Controls and Identification
Your device controls include:

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Batteries
Your device uses a battery as its power source. This battery size
can be identified by the yellow (10) color code on the packaging.
Your device powers on upon inserting the battery and powers off
upon removing the battery.
To insert or replace the battery:
1. Remove the sleeve.
2. Remove old battery using the battery removal tool or simply
push the battery out from the side with your fingers.
3. Remove the tab from the new battery.
4. Place battery in device by lining up the battery’s “+” sign
(flat side of the battery) with the “+” on the case. The “+” sign
is on the wider end of the device, which is engraved with
SoundGear.
Preparation
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Preparation

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Battery Indicator Tones
An indicator will sound when the battery voltage is low. You have
approximately 5 minutes* to replace the battery. An indicator will
sound just before the battery stops working.
* Actual time between low battery indicator and shut down will vary
depending on environmental noise levels and brand of battery used.
Helpful Hints
• Becauseoftheirsize,it’sagoodideatochangeandreplace
batteries above a table or desk to reduce the risk of dropping
the device or battery.
• Disposeofusedbatteriesimmediatelyintheproperwaste
or recycling container.
• Becausebatteriescanvaryinsizeandperformance,ahearingcare
professional is your best source for lifespan estimates and verification
that you are using the proper size and type.
Warnings
Batteries are dangerous if swallowed. To help prevent the
accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them – batteries have
been mistaken for pills
Never put batteries in your mouth, as they can easily be
swallowed
National Button Battery Ingestion Hotline: [phone]
Preparation Preparation

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PreparationPreparation
Assembly
To assemble device:
1. Remove the sleeve.
2. Remove the tab from the new battery.
3. Place battery in device by lining up the battery’s “+” sign
(flat side of the battery) with the “+” on the case. The “+” sign is
on the wider end of the device, which is engraved with SoundGear.
4. Insert device back into sleeve making sure the SoundGear label is
visible. The narrow end of the device should rest against the tip
of the sleeve.
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Preparation
Insertion and Removal
To insert the device:
1. SoundGear should sit in the outermost part of the ear canal.
Select the largest sleeve first and only use the smaller sleeve if
the large sleeve is too large to seal the outer ear canal or causes
discomfort in the outer ear canal.
2. Gently insert the canal tip of the device into your ear canal.
Softly press the device into place with your finger until the ear
canal is completely sealed.
• Donotpushdeviceintoyourearwheretheremovalhandle
cannot be reached.
• Fitshouldbesnugtoensureproductisproperlysealingthe
ear canal and achieving listed NRR.
To remove the device:
Grasp the removal handle and gently remove from ear.
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Preparation
Helpful Hints
• Ifthedevicewillnotgointoearcanal,changetothesmallsleeve
provided in the package.
• Minorirritationandinammationmayoccurasyourearbecomes
accustomed to having an object in it; if so, please contact a hearing
care professional.
• Ifanactualallergicreactionoccurs,contactahearingcareprofessional.
• Severeswelling,dischargefromtheear,excessivewax,orother
unusual conditions warrant immediate consultation with a physician.

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SoundGear Care
Device Care
Do your best to keep your devices clean at all times. Heat, moisture and
foreign substances can result in poor performance.
•Cleandailyoverasoftclothtopreventdamagefromafalltoahardsurface
•Removethesleeve,thenusecleaningbrushprovidedinthepackagetoclean
debris from around the microphone, receiver and battery compartment
•Neverusewater,solvents,cleaninguidsoroiltocleanyourinstrument
•Theplasticsleevecanbecleanedwithsoapywater
•Allowtheplasticsleevetodrycompletelybeforeinsertingthedeviceback
into sleeve
A hearing care professional can provide further information on additional
maintenance procedures for your devices if needed.
Helpful Hints
•Whennotinuse,removethebatteriescompletely;placeyourdevicesin
the storage container and store:
– In a dry, safe place
– Away from direct sunlight or heat to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach of pets and children
•Donottakeapartyourdevicesorinsertthecleaningtoolinsidethem
Troubleshooting Guide
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Not Loud
Enough
Low battery Replace battery
Wax or debris in the
microphone or receiver
Clean both microphone and receiver
with brush. Remove and clean the
plastic sleeve.
Hearing change Contact a hearing care professional
Inconsistent
Performance Low battery Replace battery
Unclear,
Distorted
Performance
Low battery Replace battery
Defective device Contact via email:
[email protected]
Dead
Low battery Replace battery
Wax or debris in the
microphone or receiver
Clean both microphone and receiver
with brush. Remove and clean the
plastic sleeve.
SoundGear Care

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The level of noise entering a person’s ear, when hearing protector is worn as
directed, is closely approximated by the difference between the A-weighted
environmental noise level and the NRR.
Example
1. The environmental noise level as measured at the ear is 92 dB(A).
2. The NRR is 25 decibels (dB).
3. The level of noise entering the ear is approximately equal to
[92 dB(A) – 25 dB] dB(A).
Caution: For noise environments dominated by frequencies below 500 Hertz (Hz),
the C-weighted environmental noise levels should be used.
Improper fit of this device will reduce its effectiveness in attenuating noise.
Consult the enclosed instructions for proper fit.
Although hearing protectors can be recommended for protection against the
harmful effects of impulsive noise, the Noise Reduction Rating (NRR) is based on
the attenuation of continuous noise and may not be an accurate indicator of the
protection attainable against impulsive noise such as gunfire.
Noise Protection Information
This Limited Warranty provided by Starkey Hearing Technologies, to you, the original
purchaser of a SoundGear device, covers your new electronic hearing protection device
when sold by an authorized Starkey Hearing Technologies dealer or via the website,
www.soundgearhearing.com. The duration of this Limited Warranty begins when you first
take delivery of your hearing protection device from an authorized dealer or via the above
website and ends twelve (12) months later (“warranty period”).
In order to be eligible for service under this Limited Warranty you MUST register your
device by emailing SoundGear at [email protected].
LIMITATION ON DURATION OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY AND/OR ANY IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. There is no warranty of any nature made by Starkey Hearing Technologies beyond
this Limited Warranty. No person has authority to enlarge, amend, or modify this Limited
Warranty. Starkey Hearing Technologies is not responsible for any undertaking, representation,
or warranty (written, express, or implied) made by any Starkey Hearing Technologies dealer
or other person beyond those expressly set forth in this Limited Warranty.
Some States do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
WHAT THIS LIMITED WARRANTY COVERS:
This Limited Warranty covers only a “defect” in the workmanship performed and/or
materials used to manufacture your hearing protection device. “Defect” means the failure
of the workmanship performed and/or materials used to conform the device to Starkey
Hearing Technologies design and manufacturing specifications and tolerances.
Limited Warranty

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Limited Warranty
Your authorized Starkey Hearing Technologies dealer may have issued a warranty or
service plan that goes beyond the provisions of this Limited Warranty. Please contact
him or her for further information.
Starkey Hearing Technologies will either replace the hearing protection device or repair
any covered defect in your device, provided that you deliver your device to one of Starkey
Hearing Technologies authorized dealers or directly to Starkey Hearing Technologies in
the manner described below. In addition, you must notify the authorized dealer or Starkey
Hearing Technologies of the defect during the warranty period and within thirty (30) days of
discovering the defect. There will be no cost to you for Starkey Hearing Technologies repair
or replacement of the device itself, but the dealer may charge a fee for services he or she
provides. Performance of warranty repairs on your hearing protection device shall not extend
the duration of the warranty period. Any repairs performed on your device after the warranty
period has expired shall be considered “good will” repairs, which shall not alter the terms of
this Limited Warranty.
HOW TO OBTAIN WARRANTY SERVICE:
Deliver your hearing protection device (at your expense) to the Starkey Hearing
Technologies authorized dealer from whom you purchased it, or to Starkey Hearing
Technologies, Repair Dept., 6700 Washington Ave. S., Eden Prairie, MN 55344.
For additionalinformation you may visit www.soundgearhearing.com or email
SoundGear at [email protected].
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
Batteries; accessories; or damage to your hearing protection device caused by misuse
or neglect, accident, unauthorized alteration, or failure to provide reasonable and
necessary maintenance and cleaning.
Limited Warranty
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES:
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER FROM STARKEY HEARING
TECHNOLOGIES ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE HEARING PROTECTION DEVICE, INCLUDING BY WAY OF EXAMPLE
ONLY, EXPENSES TO DELIVER THE DEVICE TO AN AUTHORIZED STARKEY HEARING
TECHNOLOGIES DEALER OR TO STARKEY HEARING TECHNOLOGIES, HOTEL ROOMS,
OR LOST WAGES. THIS EXCLUSION AND DISCLAIMER OF CONSEQUENTIAL AND
INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE,
ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY OF THIS LIMITED
WARRANTY.
Some States do not allow the exclusion or limitation of consequential or incidental
damages, so the above exclusions may not apply to you.
YOUR LEGAL REMEDIES:
THIS LIMITED WARRANTY DOES NOT “EXTEND TO FUTURE PERFORMANCE.” ANY
ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTIES MAY
AND SHALL NOT BE COMMENCED MORE THAN 90 DAYS AFTER THE EXPIRATION OF
THE WARRANTY PERIOD. THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS
LIMITATIONS PERIOD FROM EXPIRING. UNDER NO CIRCUMSTANCES SHALL STARKEY
HEARING TECHNOLOGIES BE OBLIGATED TO REFUND ALL OR ANY PART OF THE
PURCHASE PRICE OF THE HEARING PROTECTION DEVICE. Some States do not allow
the reduction in the limitation period, so the above reduction in the limitation period may
not apply to you.
This warranty gives you specific legal rights. You may also have other rights, which vary
from State to State.
This warranty is valid only in the United States.