Lenovo 10A0 User manual

ThinkCentreM83,M93/p
UserGuide
MachineTypes:10A0,10A1,10A6,10A7,10AG,10AK,10AL,and
10BE

Note:Beoreusingthisinormationandtheproductitsupports,besuretoreadandunderstandthe
“Importantsaetyinormation”onpagevandAppendixA“Notices”onpage143.
SecondEdition(January2014)
©CopyrightLenoo2013,2014.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IdataorsotwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetorthinContractNo.GS-35F-05925.

Contents
Importantsafetyinformation......
Serviceandupgrades.............v
Staticelectricityprevention...........v
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices.......vi
Plugsandoutlets..............vii
Externaldevices..............vii
Heatandproductventilation.........vii
Operatingenvironment...........viii
Modemsaetyinormation..........viii
Lasercompliancestatement..........ix
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Chapter1.Productoeriew......1
Features..................1
Specifications................5
Lenovoprograms..............5
AccessingLenovoprogramsontheWindows
7operatingsystem............5
AccessingLenovoprogramsontheWindows
8orWindows8.1operatingsystem.....7
AnintroductiontoLenovoprograms.....7
Locations..................8
Locatingconnectors,controls,andindicators
ontherontoyourcomputer........9
Locatingconnectorsontherearoyour
computer................9
Locatingcomponents..........12
Locatingpartsonthesystemboard....13
Locatinginternaldrives.........16
Machinetypeandmodellabel.......17
Chapter2.Usingyourcomputer...19
Frequentlyaskedquestions.........19
NavigatingamongscreensontheWindows8and
Windows8.1operatingsystems........20
NavigatingonWindows8........20
NavigatingonWindows8.1........21
AccessingControlPanelontheWindows8or
Windows8.1operatingsystem........22
Usingthekeyboard.............23
UsingWindowsshortcutkeys.......23
Usingafingerprintreader........23
Usingthewheelmouse...........24
Adjustingaudio..............24
Aboutyourcomputeraudio........24
Settingthevolumeromthedesktop....24
SettingthevolumeromControlPanel...25
UsingCDsandDVDs............25
HandlingandstoringCDandDVDmedia..26
PlayingaCDorDVD..........26
RecordingaCDorDVD.........26
Chapter3.Youandyourcomputer..29
Accessibilityandcomort..........29
Arrangingyourworkspace........29
Comort...............29
Glareandlighting............30
Aircirculation.............30
Electricaloutletsandcablelengths.....30
Registeringyourcomputer..........31
Movingyourcomputertoanothercountryor
region..................31
Replacementpowercords........31
Chapter4.Security..........33
Securityeatures..............33
Lockingthecomputercover.........34
AttachingaKensington-stylecablelock.....35
Attachingacablelock............36
Usingpasswords..............36
BIOSpasswords............36
Windowspasswords..........37
Configuringthefingerprintreader.......37
Usingandunderstandingfirewalls.......37
Protectingdataagainstviruses........37
Chapter5.Installingorreplacing
hardware...............39
Handlingstatic-sensitivedevices.......39
Installingorreplacinghardware........39
Installingexternaloptions........39
Removingthecomputercover.......40
Removingandreinstallingtherontbezel..41
InstallingorreplacingaPCIcard......42
Installingorreplacingamemorymodule...45
Installingorreplacingtheopticaldrive...47
Installingorreplacingthecardreader....49
InstallingorreplacingtherontUSB
assembly...............53
Replacingthebattery..........57
Replacingthepowersupplyassembly...59
Replacingtheheatsinkandanassembly..60
Replacingthemicroprocessor.......62
©CopyrightLenovo2013,2014i

InstallingorreplacingthemSATAsolid-state
drive.................64
Replacingtheprimaryharddiskdrive....70
Replacingthesecondaryharddiskdrive...72
Installingthesolid-statedrive.......74
Replacingtherontanassembly.....75
Replacingtherearanassembly......77
ReplacingtherontaudioandUSB
assembly...............79
Replacingtheinternalspeaker.......82
Replacingthethermalsensor.......84
Replacingthecoverpresenceswitch....86
ReplacingtheWi-Fiunits.........88
InstallingorremovingtherearWi-Fiantenna.95
InstallingorremovingtherontWi-Fi
antenna...............96
Replacingthekeyboardormouse.....98
Completingthepartsreplacement.....99
Chapter6.Recoeryinformation..101
RecoveryinormationortheWindows7operating
system..................101
Creatingandusingrecoverymedia.....101
Perormingbackupandrecovery
operations..............102
UsingtheRescueandRecovery
workspace..............103
Creatingandusingarescuemedium....104
Reinstallingpreinstalledapplicationsand
devicedrivers.............105
Reinstallingsotwareprograms......106
Reinstallingdevicedrivers........106
Solvingrecoveryproblems........106
RecoveryinormationortheWindows8or
Windows8.1operatingsystem........107
Rereshingyourcomputer........107
Resettingyourcomputertotheactorydeault
settings................107
Usingtheadvancedstartupoptions....107
RecoveringyouroperatingsystemiWindows
8orWindows8.1ailstostart.......108
Chapter7.UsingtheSetupUtility
program...............109
StartingtheSetupUtilityprogram.......109
Viewingandchangingsettings........109
Usingpasswords..............109
Passwordconsiderations.........110
Power-OnPassword..........110
AdministratorPassword.........110
HardDiskPassword...........110
Setting,changing,anddeletingapassword..110
Erasinglostororgottenpasswords(clearing
CMOS)................111
Enablingordisablingadevice........111
Selectingastartupdevice..........112
Selectingatemporarystartupdevice....112
Selectingorchangingthestartupdevice
sequence...............112
EnablingErPcompliancemode........112
ICEperormancemode...........113
ICEthermalalert..............113
ExitingtheSetupUtilityprogram.......114
Chapter8.Updatingsystem
programs..............115
Usingsystemprograms...........115
Updating(flashing)theBIOSromadisc....115
Updating(flashing)theBIOSromyouroperating
system..................116
RecoveringromaPOST/BIOSupdateailure..116
Chapter9.Preentingproblems..117
Keepingyourcomputercurrent........117
Gettingthelatestdevicedriversoryour
computer...............117
Updatingyouroperatingsystem......117
UsingSystemUpdate..........118
Cleaningandmaintenance..........118
Basics................118
Cleaningyourcomputer.........119
Goodmaintenancepractices.......120
Movingyourcomputer...........120
Chapter10.Troubleshootingand
diagnostics.............121
Basictroubleshooting............121
Troubleshootingprocedure..........122
Troubleshooting..............122
Audioproblems............123
CDproblems.............124
DVDproblems.............125
Intermittentproblems..........127
Keyboard,mouse,orpointingdevice
problems...............127
Monitorproblems............129
Networkingproblems..........130
Optionproblems............133
Perormanceandlockupproblems.....134
Printerproblems............136
Serialportproblems...........136
Sotwareproblems...........137
USBproblems.............138
LenovoSolutionCenter...........138
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Chapter11.Gettinginformation,help,
andserice.............139
Inormationresources............139
LenovoThinkVantageTools........139
LenovoWelcome............139
HelpandSupport............139
SaetyandWarranty...........139
LenovoWebsite............139
LenovoSupportWebsite.........140
Helpandservice..............140
Usingthedocumentationanddiagnostic
program...............140
Callingorservice............140
Usingotherservices..........141
Purchasingadditionalservices......141
AppendixA.Notices.........143
Trademarks................144
AppendixB.Regulatory
information.............145
Exportclassificationnotice..........145
Electronicemissionsnotices.........145
FederalCommunicationsCommission
DeclarationoConormity........145
Eurasiancompliancemark..........147
Additionalregulatoryinormation.......147
AppendixC.WEEEandrecycling
information.............149
ImportantWEEEinormation.........149
RecyclinginormationorJapan........149
RecyclinginormationorBrazil........150
BatteryrecyclinginormationorTaiwan.....150
BatteryrecyclinginormationortheEuropean
Union..................150
AppendixD.RestrictionofHazardous
SubstancesDirectie(RoHS)....153
EuropeanUnionRoHS...........153
ChinaRoHS................153
TurkishRoHS...............153
UkraineRoHS...............154
IndiaRoHS................154
AppendixE.ChinaEnergyLabel..155
AppendixF .ENERGYSTARmodel
information.............157
Index.................159
©CopyrightLenovo2013,2014iii

iThinkCentreM83,M93/pUserGuide

Importantsafetyinformation
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceiedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.
IyounolongerhaveacopyotheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionromtheLenovo®SupportWebsiteathttp://www.lenovo.com/support.TheLenovo
SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional
languages.
Sericeandupgrades
DonotattempttoserviceaproductyourselunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
reerredtoasoptions.ReplacementpartsapprovedorcustomerinstallationarereerredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriateor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyollowallinstructionswheninstallingor
replacingparts.TheOstateoapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beoreyouremovethecoversromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoandthattheproductisunpluggedromanypowersource.Formore
inormationonCRUs,reertoChapter5“Installingorreplacinghardware”onpage39.Iyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputeraterthepowercordhasbeendisconnected,the
ollowingwarningsarerequiredoryoursaety.
CAUTION:
Hazardousmoingparts.Keepfingersandotherbodypartsaway.
CAUTION:
BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetofieminutestoletthecomputer
coolbeforeopeningthecoer.
Staticelectricitypreention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingostatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
©CopyrightLenovo2013,2014

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperormanyworkinsidethecomputer,taketheollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscareully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsuraceonthecomputeroratleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsuraceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurace.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanuacturer.
Thepowercordsshallbesaetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtoray,crack,orcrimp.Thiscanpresentasaetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyithepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionopowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsooverheating(such
asdeormedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsocorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Extensioncordsandrelateddeices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsotheproduct.Neveroverloadthesedevices.Ipowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianormoreinormation
iyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
iThinkCentreM83,M93/pUserGuide

Plugsandoutlets
Iareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodiytheplug.Itheplugisdamaged,contactthemanuacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountso
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasaetyeature.Donotdeeatthissaetyeaturebytryingtoinsertitintoanon-groundedoutlet.I
youcannotinserttheplugintotheoutlet,contactanelectricianoranapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissaetyeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentothebranchcircuitrating.Consultanelectricianormoreinormation
iyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentortheproductyouareinstalling.
Careullyconnectanddisconnecttheequipmentromtheelectricaloutlet.
Externaldeices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible
damagetoattacheddevices,waitatleastfivesecondsaterthecomputerisshutdowntodisconnect
externaldevices.
Heatandproductentilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartoyour
bodyoranextendedperiodwhentheproductsareunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,ans,andheatsinksareprovidedwiththeproductorsaety,comort,andreliable
operation.Theseeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,soa,
carpet,orotherflexiblesurace.Neverblock,cover,ordisabletheseeatures.
Inspectyourdesktopcomputerordustaccumulationatleastonceeverythreemonths.Beoreinspecting
yourcomputer,turnothepowerandunplugthecomputer'spowercordromtheelectricaloutlet;then
removeanydustromventsandperorationsinthebezel.Iyounoticeexternaldustaccumulation,then
examineandremovedustromtheinsideothecomputerincludingheatsinkinletfins,powersupplyvents,
andans.Alwaysturnoandunplugthecomputerbeoreopeningthecover.Ipossible,avoidoperating
yourcomputerwithintwoeetohigh-traficareas.Iyoumustoperateyourcomputerinornearahigh-trafic
area,inspectand,inecessary,cleanyourcomputermorerequently.
©CopyrightLenovo2013,2014ii

Foryoursaetyandtomaintainoptimumcomputerperormance,alwaysollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideothecomputerordustaccumulation.
•Removedustromventsandanyperorationsinthebezel.Morerequentcleaningsmightberequiredor
computersindustyorhigh-traficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsideurniture,asthismightincreasetheriskooverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayintererewithpropercooling.
Operatingenironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.Iyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureo10°C-35°C(50°F-95°F)beore
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeoreusecouldresultinirreparabledamagetoyourcomputer.
Ipossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectrican,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoorbesidethecomputerorotherattacheddevices.Iliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatallintoyourkeyboardcancausedamage.
Modemsafetyinformation
CAUTION:
Toreducetheriskoffire,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication
linecordlistedbyUnderwritersLaboratories(UL)orcertifiedbytheCanadianStandardsAssociation
(CSA).
Toreducetheriskofire,electricalshock,orinjurywhenusingtelephoneequipment,alwaysollowbasic
saetyprecautions,suchas:
•Neverinstalltelephonewiringduringalightningstorm.
•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedorwetlocations.
•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat
thenetworkinterace.
•Usecautionwheninstallingormodiyingtelephonelines.
•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote
riskoelectricshockromlightning.
•Donotusethetelephonetoreportagasleakinthevicinityotheleak.
iiiThinkCentreM83,M93/pUserGuide