Lenovo ideaCentre H520e Owner's manual

LenovoH520eHardwareMaintenanceManual
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MachineTypes:90AM

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandChapter2
Safetyinformation”onpage3andAppendixANotices”onpage101.
FirstEdition(January2013)
©CopyrightLenoo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents
Chapter1.Aboutthismanual......1
Importantsafetyinformation..........1
Chapter2.Safetyinformation......3
Generalsafety................3
Electricalsafety...............3
Voltage-selectionswitch............5
Safetyinspectionguide............5
Handlingelectrostaticdischarge-sensitive
devices..................6
Groundingrequirements............6
Safetynotices(multi-lingualtranslations).....6
Chapter3.Generalinformation....29
Specifications...............29
LenovoSupportWebsite..........30
Chapter4.Generalcheckout.....31
Problemdeterminationtips..........31
Chapter5.Troubleshootingand
diagnostics..............33
Basictroubleshooting............33
AccessingControlPanelontheWindows8
operatingsystem..............34
Troubleshootingprocedure..........34
Troubleshooting..............35
Audioproblems............35
CDproblems.............37
DVDproblems.............38
Intermittentproblems..........39
Harddiskdriveproblems.........39
Keyboard,mouse,orpointingdevice
problems...............40
Monitorproblems............42
Networkingproblems..........43
Optionproblems............46
Performanceandlockupproblems.....47
Printerproblems............49
Serialportproblems...........49
Softwareproblems...........50
USBproblems.............51
Diagnostics................51
LenovoSolutionCenter.........51
Chapter6.UsingtheSetupUtility
program................53
StartingtheSetupUtilityprogram.......53
Viewingandchangingsettings........53
Usingpasswords..............53
Passwordconsiderations.........54
Power-OnPassword..........54
AdministratorPassword.........54
HardDiskPassword...........54
Setting,changing,anddeletingapassword.54
Erasinglostorforgottenpasswords(clearing
CMOS)................55
Enablingordisablingadevice........55
Selectingastartupdevice..........55
Selectingatemporarystartupdevice....55
Selectingorchangingthestartupdevice
sequence...............56
EnablingErPcompliancemode........56
ChangingtheBIOSsettingsbeforeinstallinganew
operatingsystem..............57
ExitingtheSetupUtilityprogram.......57
Chapter7.Symptom-to-FRUindex..59
Harddiskdrivebooterror..........59
Powersupplyproblems...........59
Beepsymptoms..............59
POSTerrorcodes.............60
Miscellaneouserrormessages........62
Undeterminedproblems...........63
Chapter8.Locations.........65
Locations.................65
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer.......65
Locatingconnectorsontherearofyour
computer...............65
LocatingmajorFRUsandCRUs......66
Locatingpartsonthesystemboard....67
Locatinginternaldrives.........67
Chapter9.ReplacingFRUs......69
Handlingstatic-sensitivedevices.......69
Installingorreplacinghardware........69
Removingthecomputercover.......70
Removingandreinstallingthefrontbezel..71
InstallingorreplacingaPCIcard......72
Replacingthebattery..........75
Installingorreplacingamemorymodule...76
Replacingtheopticaldrive........78
Replacingtheheatsinkandfanassembly..80
Replacingthepowersupplyassembly...82
©CopyrightLenovo2013i

Replacingthemicroprocessor.......83
Replacingthesystemboard.......85
Replacingtheprimaryharddiskdrive....87
ReplacingthefrontaudioandUSB
assembly...............89
Completingthepartsreplacement.....90
Chapter10.FRUlists.........93
Chapter11.Additionalserice
information..............97
Securityfeatures..............97
Hardware-controlledpasswords......97
Operatingsystempassword.......97
VitalProductData...........97
BIOSlevels................97
Flashupdateprocedures..........97
Updating(flashing)theBIOSfromadisc...98
Updating(flashing)theBIOSfromyour
operatingsystem............99
RecoveringfromaPOSTandBIOSupdate
failure................99
Powermanagement............100
AdvancedConfigurationandPowerInterface
(ACPI)BIOS..............100
AutomaticPower-onfeatures.......100
AppendixA.Notices.........101
Televisionoutputnotice...........102
EuropeanconformanceCEmark.......102
Trademarks................102
Index.................103
iiLenovoH520eHardwareMaintenanceManual

Chapter1.Aboutthismanual
ThismanualprovidesserviceandreferenceinformationforLenovo®computerslistedonthefrontcover.
ThismanualisintendedonlyfortrainedservicepersonnelwhoarefamiliarwithLenovocomputerproducts.
BeforeservicingaLenovocomputerproduct,besuretoreadChapter2Safetyinformation”onpage3.
Chapter7Symptom-to-FRUindex”onpage59andChapter11Additionalserviceinformation”onpage97
arenotspecifictoanymachinetype.ThesechaptersareapplicabletoallLenovoH520gcomputers.
FormajorFRUlocationsandCustomerReplaceableUnit(CRU)identification,seeChapter8Locations”
onpage65.
ForFRUreplacementinstructions,seeChapter9ReplacingFRUs”onpage69.
Importantsafetyinformation
Besuretoreadallcautionanddangerstatementsinthismanualbeforeperforminganyoftheinstructions.
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©CopyrightLenovo20131