
Contents
A out this documentation .  .  .  .  .  .  .  . iii
Chapter 1.  Meet your computer .  .  .  .  . 1
Front .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  1
Rear .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  2
Features and specifications .  .  .  .  .  .  .  .  .  .  .  3
Statement on USB transfer rate .  .  .  .  .  .  .  .  3
Chapter 2.  Get started with your  
computer .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5
Get started  ith Windo s 10 .  .  .  .  .  .  .  .  .  .  5
Windo s account .  .  .  .  .  .  .  .  .  .  .  .  .  5
Windo s user interface .  .  .  .  .  .  .  .  .  .  .  6
Connect to net orks .  .  .  .  .  .  .  .  .  .  .  .  .  .  7
Connect to the  ired Ethernet .  .  .  .  .  .  .  .  7
Connect to Wi-Fi net orks (for selected  
models) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  7
Use Lenovo Vantage .  .  .  .  .  .  .  .  .  .  .  .  .  .  7
Use face authentication (for selected models) .  .  .  .  8
Use multimedia .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  8
Use audio .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  8
Chapter 3.  Explore your computer .  .  . 9
Manage po er .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Set po er button behaviors .  .  .  .  .  .  .  .  .  9
Set the po er plan .  .  .  .  .  .  .  .  .  .  .  .  .  9
Transfer data .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Connect to a Bluetooth-enabled device (for 
selected models) .  .  .  .  .  .  .  .  .  .  .  .  .  9
Use the optical drive (for selected models) .  .  10
Use a media card (for selected models) .  .  .  .  10
Purchase accessories .  .  .  .  .  .  .  .  .  .  .  .  11
Chapter 4.  Trou leshooting, 
diagnostics, and recovery .  .  .  .  .  .  .  13
Basic procedure for resolving computer  
problems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13
Troubleshooting .  .  .  .  .  .  .  .  .  .  .  .  .  .  13
Startup problems .  .  .  .  .  .  .  .  .  .  .  .  14
Audio problems .  .  .  .  .  .  .  .  .  .  .  .  .  15
Net ork problems .  .  .  .  .  .  .  .  .  .  .  .  15
Performance problems .  .  .  .  .  .  .  .  .  .  18
Storage drive problems .  .  .  .  .  .  .  .  .  .  19
CD or DVD problems .  .  .  .  .  .  .  .  .  .  .  19
Serial connector problems .  .  .  .  .  .  .  .  .  20
Soft are problems.  .  .  .  .  .  .  .  .  .  .  .  20
Recovery .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  20
Restore system files and settings to an earlier  
point .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21
Restore your files from a backup .  .  .  .  .  .  21
Reset your computer .  .  .  .  .  .  .  .  .  .  .  21
Use advanced options .  .  .  .  .  .  .  .  .  .  21
Windo s automatic recovery.  .  .  .  .  .  .  .  21
Create and use a recovery USB device .  .  .  .  21
Update the device driver .  .  .  .  .  .  .  .  .  22
Chapter 5.  CRU replacement .  .  .  .  .  23
What are CRUs .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  23
Replace a CRU .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  23
Po er cord and ac po er adapter.  .  .  .  .  .  24
Computer cover .  .  .  .  .  .  .  .  .  .  .  .  .  26
Bottom cover .  .  .  .  .  .  .  .  .  .  .  .  .  .  27
Storage drive .  .  .  .  .  .  .  .  .  .  .  .  .  .  29
M.2 solid-state drive .  .  .  .  .  .  .  .  .  .  .  31
Coin-cell battery.  .  .  .  .  .  .  .  .  .  .  .  .  32
Wi-Fi card .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  34
System fan .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  35
Chapter 6.  Help and support .  .  .  .  .  37
Self-help resources .  .  .  .  .  .  .  .  .  .  .  .  .  37
Call Lenovo .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  38
Before you contact Lenovo .  .  .  .  .  .  .  .  38
Lenovo Customer Support Center .  .  .  .  .  .  38
Purchase additional services.  .  .  .  .  .  .  .  .  .  39
Appendix A.  Important safety  
information .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  41
Appendix B.  Accessi ility and 
ergonomic information .  .  .  .  .  .  .  .  55
Appendix C.  Supplemental 
information a out the U untu operating  
system .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  59
Appendix D.  Compliance  
information .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  61
Appendix E.  Notices and  
trademarks .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  73
© Copyright Lenovo 2020 i