
Contents
bout this documentation . . . . . . . . iii
Chapter 1. Meet your computer. . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 3
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 5
Connect to networks . . . . . . . . . . . . . . 5
Connect to the wired Ethernet . . . . . . . . 5
Connect to Wi-Fi (for selected models) . . . . . 5
Use Lenovo Vantage . . . . . . . . . . . . . . 5
Purchase accessories . . . . . . . . . . . . . 6
Chapter 3. Troubleshooting,
diagnostics, and recovery . . . . . . . . 7
Basic procedure for resolving computer problems . . 7
Troubleshooting . . . . . . . . . . . . . . . 7
Startup problems . . . . . . . . . . . . . 8
Audio problems . . . . . . . . . . . . . . 9
Network problems . . . . . . . . . . . . . 9
Performance problems . . . . . . . . . . 12
Storage drive problems . . . . . . . . . . 13
Serial connector problems . . . . . . . . . 13
Software problems. . . . . . . . . . . . 13
Recovery . . . . . . . . . . . . . . . . . 13
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 14
Restore your files from a backup . . . . . . 14
Reset your computer . . . . . . . . . . . 14
Use advanced options . . . . . . . . . . 14
Windows automatic recovery. . . . . . . . 14
Create and use a recovery USB device . . . . 14
Update the device driver . . . . . . . . . 15
Chapter 4. CRU replacement . . . . . 17
What are CRUs . . . . . . . . . . . . . . . 17
Replace a CRU . . . . . . . . . . . . . . . 17
Power cord. . . . . . . . . . . . . . . 17
Computer cover . . . . . . . . . . . . . 19
Front bezel . . . . . . . . . . . . . . . 20
Memory module . . . . . . . . . . . . . 21
Storage drive . . . . . . . . . . . . . . 24
PCI Express card . . . . . . . . . . . . 28
M.2 solid-state drive . . . . . . . . . . . 30
M.2 solid-state-drive bracket. . . . . . . . 33
Power supply assembly . . . . . . . . . . 34
Coin-cell battery. . . . . . . . . . . . . 37
Chapter 5. Help and support . . . . . 41
Self-help resources . . . . . . . . . . . . . 41
Call Lenovo . . . . . . . . . . . . . . . . 42
Before you contact Lenovo . . . . . . . . 42
Lenovo Customer Support Center . . . . . . 42
Purchase additional services. . . . . . . . . . 43
ppendix . Important safety
information . . . . . . . . . . . . . . . 45
ppendix B. ccessibility and
ergonomic information . . . . . . . . 59
ppendix C. Compliance
information . . . . . . . . . . . . . . . 63
ppendix D. Notices and
trademarks . . . . . . . . . . . . . . . 75
© Copyright Lenovo 2019 i