Lenovo ThinkCentre M57 User manual

ThinkCentre
User Guide
Machine Types: 6393, 6394, 6395, 6396, 6397, 8333, and 8334.

ThinkCentre User Guide

Note
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and
Warranty Guide that came with this product and Appendix B, “Notices,” on page 41.
First Edition (November 2008)
©Copyright Lenovo 2008. All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant aGeneral Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Introduction .............v
Chapter 1. Important safety information 1
Chapter 2. Features and Specifications 3
Features ................3
Specifications ..............5
Chapter 3. Software overview .....7
Software provided with your Windows operating
system ................7
Software provided by Lenovo .......7
PC Doctor for Windows, PC Doctor for Windows
PE .................8
Adobe Reader .............8
Chapter 4. Using the Setup Utility....9
Starting the Setup Utility program .......9
Viewing and changing settings ........9
Changing the language setting for the BIOS ....9
Using passwords .............9
Password considerations .........10
User Password ............10
Administrator Password or Supervisor Password 10
Setting, changing, and deleting apassword...10
Selecting astartup device ..........11
Selecting atemporary startup device .....11
Selecting or changing the boot device sequence 11
Exiting from the Setup Utility program .....11
Chapter 5. Updating system programs 13
Using system programs ..........13
Updating (flashing) BIOS from adisc......13
Updating (flashing) BIOS from your operating
system ................14
Recovering from aPOST/BIOS update failure ...14
Chapter 6. Troubleshooting and
diagnostics .............15
Basic troubleshooting ...........15
Diagnostic programs ...........17
PC-Doctor for Windows .........17
PC-Doctor for DOS ...........17
PC-Doctor for Windows PE ........18
Cleaning the mouse ...........19
Optical mouse ............19
Non-optical mouse ...........19
Chapter 7. Recovering software ....21
Creating and using Product Recovery discs ....21
Performing backup and recovery operations ...22
Using the Rescue and Recovery workspace ....23
Creating and using rescue media .......24
Creating and using aRecovery Repair diskette ..25
Recovering or installing device drivers .....26
Setting arescue device in the startup sequence ..27
Solving recovery problems .........27
Chapter 8. Getting information, help,
and service .............29
Information resources ...........29
Online Books folder ..........29
ThinkVantage Productivity Center ......29
Access Help .............30
Safety and Warranty ..........30
Lenovo Web site (http://www.lenovo.com)...30
Help and service ............31
Using the documentation and diagnostic
programs ..............31
Calling for service ...........31
Using other services ..........32
Purchasing additional services .......32
Appendix A. Manual modem
commands .............33
Basic AT commands ...........33
Extended AT commands ..........35
MNP/V.42/V.42bis/V.44 commands ......36
Fax Class 1commands ..........37
Fax Class 2commands ..........37
Voice commands.............38
Appendix B. Notices .........41
Television output notice ..........42
Trademarks ..............42
Index ...............43
©Copyright Lenovo 2008 iii

iv User Guide

Introduction
This ThinkCentre User Guide contains the following information:
vChapter 1, “Important safety information,” on page 1provides information about
where to find safety information for this product.
vChapter 2, “Features and Specifications,” on page 3provides information about
features and specifications of your computer.
vChapter 3, “Software overview,” on page 7provides information on the
operating system and software applications that might be preloaded on your
computer.
vChapter 4, “Using the Setup Utility,” on page 9provides instructions on how to
view and change the configuration settings of your computer.
vChapter 5, “Updating system programs,” on page 13 provides information about
updating POST/BIOS and how to recover from aPOST/BIOS update failure.
vChapter 6, “Troubleshooting and diagnostics,” on page 15 provides information
about basic troubleshooting and diagnostic tools for your computer.
vChapter 7, “Recovering software,” on page 21 provides instructions on how to
use the ThinkVantage®Rescue and Recovery®program to create product
recovery discs, back up data, recover software, and restore the entire contents of
your hard disk drive to apreviously saved state.
vChapter 8, “Getting information, help, and service,” on page 29 provides
information about the wide variety of helpful resources available from Lenovo®.
vAppendix A, “Manual modem commands,” on page 33 provides commands for
manually programming your modem.
vAppendix B, “Notices,” on page 41 provides notices and trademark information.
©Copyright Lenovo 2008 v

vi User Guide

Chapter 1. Important safety information
CAUTION:
Before using this manual, be sure to read and understand all the related safety
information for this product. Refer to the ThinkCentre Safety and Warranty Guide
that you received with this product for the latest safety information. Reading
and understanding this safety information reduces the risk of personal injury
and or damage to your product.
If you no longer have acopy of the ThinkCentre Safety and Warranty Guide,you can
obtain aPortable Document Format (PDF) version from the Lenovo Support Web
site at:
http://www.lenovo.com/support
©Copyright Lenovo 2008 1

2User Guide

Chapter 2. Features and Specifications
This chapter provides information about features and specifications of your
computer.
Features
This section provides an overview of the computer features and preinstalled
software.
System information
The following information covers avariety of models. For information for
your specific model, use the Setup Utility program. See Chapter 4, “Using the
Setup Utility,” on page 9.
Microprocessor
vIntel®Celeron®processor
vIntel Core™2Duo processor
vIntel Pentium®dual-core processor
Memory
vSupports up to two DDR2 DIMMs
(double data rate 2dual inline memory modules)
vFlash memory for system programs (varies by model type)
Internal drives (some models)
vSerial Advanced Technology Attachment (SATA) internal hard disk drive
vSATA optical drive
Video subsystem
vAn integrated graphics controller for aVideo Graphics Array (VGA) monitor or
adigital DVI monitor
Audio subsystem
vMicrophone and headphone connectors on the front panel
vAudio line-in, audio line-out, and microphone connectors on the rear panel
vMono internal speaker
Connectivity
v10/100/1000 Mbps Ethernet controller (some models)
vPCI V.90 Data/Fax modem (some models)
System management features
vAbility to store power-on self-test (POST) hardware test results
vAutomatic power-on startup
vPreboot Execution Environment (PXE) and Dynamic Host Configuration Protocol
(DHCP)
©Copyright Lenovo 2008 3

vSystem Management BIOS
vWake on LAN®
Input/Output features
vDVI monitor connector
vEthernet connector
vOne optional 9-pin serial port (some models)
vSix USB connectors (two on the front panel and four on the rear panel)
vThree audio connectors (audio line-in, audio line-out, and microphone) on the
rear panel
vTwo audio connectors (microphone and headphone) on the front panel
vVGA monitor connector
Expansion (some models)
vOne hard disk drive bay
vOne optical drive bay
Power
v120 Watt power adapter (some models)
v130 Watt power adapter (some models)
Security features
vDiskette and hard disk drive I/O control
vKeyboard with fingerprint reader (some models, see the ThinkVantage
Productivity Center program for more information)
vStartup sequence control
vStartup without diskette drive, keyboard, or mouse
vSupport for the addition of an integrated cable lock (Kensington lock)
vUnattended start mode
vUser and administrator passwords for BIOS access
Preinstalled software
Your computer might come with preinstalled software. If it does, an operating
system, device drivers to support built-in features, and other support programs are
included.
Operating system, preinstalled
Microsoft®Windows Vista®
Notes:
1. Computer models without an internal hard disk drive do not have an operating
system preinstalled.
2. The Windows Vista operating system might not be available or supported in all
countries or regions.
4User Guide

Operating systems, certified or tested for compatibility1(varies by model)
vLinux®
vMicrosoft Windows®XP
Specifications
This section lists the physical specifications for your computer.
Dimensions
Width: 275 mm (10.83 inches)
Height: 81 mm (3.19 inches)
Depth: 242 mm (9.53 inches)
Weight
Note: The weight does not include the power supply or any external cables.
Minimum configuration as shipped: 3.27 kg (7.2 lbs)
Maximum configuration as shipped: 3.72 kg (8.2 lbs)
Environment
Air temperature:
Operating: 10° to 35°C (50° to 95°F)
Non-operating: -40° to 60°C (-40° to 140°F) (with package)
Non-operating: -10° to 60°C (14° to 140°F) (without package)
Humidity:
Operating: 10% to 80% (10% per hour, non condensing)
Non-operating: 10% to 90% (10% per hour, non condensing)
Maximum altitude:
Operating: -50 to 10,000 ft (-15.2 to 3,048 m)
Non-operating: -50 to 35,000 ft (-15.2 to 10,668 m)
Electrical input
Input voltage:
Low range:
Minimum: 100 VAC
Maximum: 127 VAC
Input frequency range: 50/60 Hz
High range:
Minimum: 200 VAC
Maximum: 240 VAC
Input frequency range: 50/60 Hz
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or
tested for compatibility, check the Web site of the operating system vendor.
Chapter 2. Features and Specifications 5

6User Guide

Chapter 3. Software overview
This chapter describes the software installed on the computers that have an
internal hard disk drive and an operating system installed.
Software provided with your Windows operating system
This section describes the Windows applications included with your computer.
Software provided by Lenovo
The following software applications are provided by Lenovo to help you improve
productivity and reduce the cost associated with maintaining your computer.
Software provided with your computer might vary depending on your model.
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program guides you to ahost of
information and tools to help you set up, understand, maintain, and enhance your
computer.
ThinkVantage Rescue and Recovery
The ThinkVantage Rescue and Recovery (RnR) program is aone button recovery
and restore solution that includes aset of self-recovery tools to help users diagnose
computer problems, get help, and recover from system crashes quickly, even if the
primary operating system could not start.
ThinkVantage Client Security Solution
The ThinkVantage Client Security Solution (CSS) is available on select Lenovo
computers. It helps protect your information, including vital security information
like passwords, encryption keys, and electronic credentials, while guarding against
unauthorized user access to data.
ThinkVantage System Update
ThinkVantage System Update (TVSU) is asoftware application that helps you keep
the software on your system up-to-date, by downloading and installing software
packages (TVT applications, device drivers, BIOS flashes, and other third party
applications). Some examples of software that you should keep updated are
programs provided by Lenovo, such as the Rescue and Recovery program and the
Productivity Center program.
System Migration Assistant
The System Migration Assistant (SMA) enables system administrators and
individual users to migrate awork environment (operating system preferences,
files and folders, customized application settings, and user accounts) from one
computer to another.
Fingerprint Software
The integrated fingerprint reader provided on some keyboards enables you to
enroll your fingerprint and associate it with your power-on password, hard disk
drive password, and Windows password. As aresult, fingerprint authentication
can replace passwords and enable simple and secure user access. Afingerprint
reader keyboard is available with select computers or can be purchased for
computers that support this option.
©Copyright Lenovo 2008 7

PC Doctor for Windows, PC Doctor for Windows PE
PC Doctor for Windows and PC Doctor for Windows PE diagnostic programs are
preinstalled on your hard disk drive to assist you in diagnosing hardware
problems. The PC-Doctor for Windows program works through the Windows
operating system to diagnose hardware problems and report operating-system-
controlled settings that can cause hardware failures. The PC-Doctor for Windows
PE program is part of the Rescue and Recovery workspace. Use PC-Doctor for
Windows PE, if you are unable to start the Windows operating system or if
PC-Doctor for Windows has not been successful in isolating apossible problem.
See “PC-Doctor for Windows” on page 17 and “PC-Doctor for Windows PE” on
page 18 for more information.
Adobe Reader
Adobe Reader is atool used to view, print, and search PDF documents.
See “Online Books folder” on page 29 for more information about accessing the
online books and the Lenovo Web site.
8User Guide

Chapter 4. Using the Setup Utility
The Setup Utility program is used to view and change the configuration settings of
your computer, regardless of which operating system you are using. However, the
operating system settings might override any similar settings in the Setup Utility
program.
Starting the Setup Utility program
To start the Setup Utility program, do the following:
1. If your computer is already on when you start this procedure, shut down the
operating system and turn off the computer.
2. Press and hold the F1 key and then turn on the computer. When you hear
multiple beeps, release the F1 key.
Notes:
a. If you are using aUSB keyboard and the Setup Utility program does not
display using this method, repeatedly press and release the F1 key rather
than leaving it pressed when turning on the computer.
b. If aUser Password or an Administrator Password has been set, the Setup
Utility program menu is not displayed until you type your password. For
more information, see “Using passwords.”
The Setup Utility program might start automatically when POST detects that
hardware has been removed or new hardware has been installed in your computer.
Viewing and changing settings
The Setup Utility program menu lists items that identify system configuration
topics. To view or change settings, see “Starting the Setup Utility program.”
When working with the Setup Utility program menu, you must use the keyboard.
The keys used to perform various tasks are displayed at the bottom of each screen.
Changing the language setting for the BIOS
To change the language setting for the BIOS, do the following:
1. Start the Setup Utility program (see “Starting the Setup Utility program”).
2. From the Setup Utility program menu, select Language.
3. Select aBIOS language of your choice and press Enter.
4. Restart the computer for the change to take effect.
Using passwords
By using the Setup Utility program, you can set passwords to prevent
unauthorized persons from gaining access to your computer and data. See
“Starting the Setup Utility program.” The following types of passwords are
available:
vUser Password
vAdministrator Password
©Copyright Lenovo 2008 9

You do not have to set any passwords to use your computer. However, if you
decide to set any passwords, read the following sections.
Password considerations
Apassword can be any combination of up to 12 (1 to 12) alphabetic and numeric
characters. For security reasons, it is agood idea to use astrong password that
cannot be easily compromised. Passwords should adhere to the following rules:
vTo set astrong password, have at least eight characters in length and contain at
least one alphabetic character and one numeric character
vSetup Utility program and hard disk drive passwords are not case sensitive
vNot be your name or your user name
vNot be acommon word or acommon name
vBe significantly different from your previous password
User Password
When aUser Password is set, the computer cannot be used until avalid password
is typed from the keyboard.
Administrator Password or Supervisor Password
Note: The term Administrator Password is used in this section. However, depending
on your computer model, either Administrator Password or Supervisor
Password might be used.
When an Administrator Password is set, it deters unauthorized persons from
changing configuration settings. If you are responsible for maintaining the settings
of several computers, you might want to set an Administrator Password.
After you set an Administrator Password, apassword prompt is displayed each
time you try to access the Setup Utility program.
If both the User Password and Administrator password are set, you can type either
password. However, to change any configuration settings, you must use your
Administrator Password.
Setting, changing, and deleting apassword
To set, change, or delete apassword, do the following:
Note: Apassword can be any combination of up to 12 (1 to 12) alphabetic and
numeric characters. For more information, see “Password considerations”.
1. Start the Setup Utility program. See Chapter 4, “Using the Setup Utility,” on
page 9.
2. From the Setup Utility program menu, select Security.
3. Select Set Passwords.Read the information displayed on the right side of the
screen.
10 User Guide

Selecting astartup device
If your computer does not start up from adevice such as the disc, diskette, or hard
disk drive as expected, use one of the following procedures to select astartup
device.
Selecting atemporary startup device
Use this procedure to start up from any boot device.
Note: Not all discs, hard disk drives, and diskettes are bootable.
1. Turn off your computer.
2. Press and hold the F12 key, then turn on the computer. When the Startup
Device Menu appears, release the F12 key.
Note: If you are using aUSB keyboard and the Startup Device Menu does not
display using this method, repeatedly press and release the F12 key
rather than leaving it pressed when turning on the computer.
3. Select the desired startup device from the Startup Device Menu and press
Enter to begin.
Note: Selecting astartup device from the Startup Device menu does not
permanently change the startup sequence.
Selecting or changing the boot device sequence
Note: On some systems, the term startup is used instead of boot.
To view or permanently change the configured startup device sequence, do the
following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on
page 9.
2. Select Boot.
3. Select Boot Sequence.See the information displayed on the right side of the
screen.
4. Select the devices for the boot sequence.
5. Select Exit from the Setup Utility menu and then Save Settings or Save and
exit the Setup Utility.
If you have changed these settings and want to return to the default settings, select
Load Default Settings on the Exit menu.
Exiting from the Setup Utility program
After you finish viewing or changing settings, press Esc to return to the Setup
Utility program menu (you might have to press Esc several times). If you want to
save the new settings, select Save Settings or Save and exit the Setup Utility.
Otherwise, your changes will not be saved.
Chapter 4. Using the Setup Utility 11

12 User Guide