
Chapter7.Troubleshootingand
diagnostics..............5
Basitroubleshooting............45
Troubleshootingproedure..........46
Troubleshooting..............46
Audioproblems............47
CDproblems.............47
DVDproblems.............48
Intermittentproblems..........49
Harddiskdriveproblems.........49
Problemswiththekeyboardormouse...50
Monitorproblems............51
Networkingproblems..........52
Ihaveonnetedanoptiontomyomputer,
butitdoesnotwork...........54
Performaneandlokupproblems.....54
Theprinterdoesnotwork........55
Serialonnetorannotbeaessed....55
Softwareproblems...........55
MyUSBonnetorsannotbeaessed..56
Diagnostis................57
LenovoSolutionCenter.........57
Chapter8.Recoveryinformation...59
ReoveryinformationfortheWindows7operating
system..................59
Creatingandusingreoverymedia.....59
Performingbakupandreoveryoperations.60
Creatingandusingaresuemedium....62
Reinstallingprogramsanddeviedrivers..62
Solvingreoveryproblems........64
ReoveryinformationfortheWindows8.1
operatingsystem..............64
Refreshingyouromputer........64
Resettingyouromputertothefatory-default
settings................64
Usingtheadvanedstartupoptions....65
ReoveringyouroperatingsystemifWindows
8.1failstostart.............65
ReoveryinformationfortheWindows10operating
system..................65
Chapter9.Installingorreplacing
hardware...............67
Handlingstati-sensitivedevies.......67
Installingorreplainghardware........67
Installingexternaloptions........67
Removingtheomputerover.......67
Removingandreinstallingthefrontbezel..68
Aessingthesystemboardomponentsand
drives................70
Installingorreplaingamemorymodule...71
InstallingorreplaingaPCIard......73
Replaingthebattery..........75
Replaingtheharddiskdrive.......76
Replaingthesolid-statedrive......78
Installingorreplaingtheoptialdrive...83
Replaingtheslimardreader......86
Replaingtheheatsinkandfanassembly..88
Replaingthepowersupplyassembly...91
Replaingthemiroproessor.......94
ReplaingthefrontaudioandUSB
assembly...............97
Replaingthesystemfanassembly....98
Replaingthethermalsensor.......99
InstallingorremovingthefrontWi-Fi
antenna...............101
InstallingorremovingtherearWi-Fi
antenna...............103
ReplaingtheWi-Fiunits.........105
Replaingthekeyboardormouse.....109
Completingthepartsreplaement.....110
Chapter10.Gettinginformation,help,
andservice.............113
Informationresoures............113
Windowshelpsystem..........113
SafetyandWarranty...........113
LenovoWebsite............113
LenovoSupportWebsite.........114
Helpandservie..............114
Usingthedoumentationanddiagnosti
program...............114
Callingforservie............114
Usingotherservies..........115
Purhasingadditionalservies......115
AppendixA.Regulatory
information.............117
Exportlassifiationnotie..........117
Eletroniemissionsnoties.........117
FederalCommuniationsCommission
DelarationofConformity........117
Eurasianomplianemark..........119
Brazilaudionotie.............119
Mexiowireless-radioomplianeinformation..119
Additionalregulatoryinformation.......120
AppendixB.WEEEandrecycling
information.............121
ImportantWEEEinformation.........121
ReylinginformationforJapan........121
ReylinginformationforBrazil........122
BatteryreylinginformationforTaiwan.....122
iiThinkCentreM79UserGuide