Lenovo 20NJ0000US User manual

T495
User Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Appendi A “Important safety information” on page 73
• Safety and Warranty Guide
• Setup Guide
First Edition (May 2019)
© Copyright Lenovo 2019.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
A out this documentation . . . . . . . . iii
Chapter 1. Meet your computer . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Base . . . . . . . . . . . . . . . . . . . . 2
Left . . . . . . . . . . . . . . . . . . . . 3
Right . . . . . . . . . . . . . . . . . . . . 5
Bottom . . . . . . . . . . . . . . . . . . . 6
Rear . . . . . . . . . . . . . . . . . . . . 7
Features and specifications . . . . . . . . . . . 8
Statement on USB transfer rate . . . . . . . . 9
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . 11
Get started with Windows 10 . . . . . . . . . 11
Windows account . . . . . . . . . . . . 11
Windows user interface . . . . . . . . . . 12
Windows label . . . . . . . . . . . . . 13
Connect to networks . . . . . . . . . . . . . 13
Connect to the wired Ethernet . . . . . . . 13
Connect to Wi-Fi networks. . . . . . . . . 13
Connect to a cellular network. . . . . . . . 13
Use Lenovo Vantage . . . . . . . . . . . . . 14
Interact with your computer . . . . . . . . . . 15
Use the keyboard shortcuts . . . . . . . . 16
Use the TrackPoint pointing device . . . . . 17
Use the trackpad . . . . . . . . . . . . 19
Use the multi-touch screen . . . . . . . . 21
Use multimedia . . . . . . . . . . . . . . . 23
Use audio . . . . . . . . . . . . . . . 23
Use the camera . . . . . . . . . . . . . 23
Connect to an e ternal display . . . . . . . 23
Chapter 3. Explore your computer . . 25
Manage power . . . . . . . . . . . . . . . 25
Check the battery status . . . . . . . . . 25
Charge the computer . . . . . . . . . . . 25
Check the battery temperature . . . . . . . 26
Ma imize the battery life . . . . . . . . . 26
Set power button behaviors . . . . . . . . 26
Set the power plan . . . . . . . . . . . . 26
Transfer data . . . . . . . . . . . . . . . . 26
Connect to a Bluetooth-enabled device. . . . 27
Use a microSD card or smart card. . . . . . 27
Airplane mode . . . . . . . . . . . . . . . 28
Chapter 4. Accessories . . . . . . . . 29
Purchase options . . . . . . . . . . . . . . 29
Docking station . . . . . . . . . . . . . . . 29
Front view . . . . . . . . . . . . . . . 30
Rear view . . . . . . . . . . . . . . . 31
Attach a docking station. . . . . . . . . . 32
Detach a docking station . . . . . . . . . 33
Connect multiple e ternal displays . . . . . 34
Chapter 5. Secure your computer
and information . . . . . . . . . . . . 35
Lock the computer . . . . . . . . . . . . . 35
Use passwords . . . . . . . . . . . . . . . 35
Password types . . . . . . . . . . . . . 35
Set, change, and remove a password . . . . 36
Use Power Loss Protection function (for selected
models) . . . . . . . . . . . . . . . . . . 37
Use the fingerprint reader (for selected models) . . 37
Use face authentication (for selected models) . . . 38
Use firewalls and antivirus programs. . . . . . . 39
Chapter 6. Configure advanced
settings. . . . . . . . . . . . . . . . . 41
UEFI BIOS . . . . . . . . . . . . . . . . . 41
What is UEFI BIOS . . . . . . . . . . . . 41
Enter the UEFI BIOS menu . . . . . . . . . 41
Navigate in the UEFI BIOS interface . . . . . 41
Change the startup sequence . . . . . . . 41
Set the system date and time. . . . . . . . 42
Update UEFI BIOS . . . . . . . . . . . . 42
Recovery information . . . . . . . . . . . . 42
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 42
Restore your files from a backup . . . . . . 42
Reset your computer . . . . . . . . . . . 42
Use advanced options . . . . . . . . . . 43
Windows automatic recovery. . . . . . . . 43
Create and use a recovery USB device . . . . 43
Install Windows 10 and drivers . . . . . . . . . 44
Chapter 7. CRU replacement . . . . . 47
What are CRUs . . . . . . . . . . . . . . . 47
Disable Fast Startup and the built-in battery. . . . 47
Replace a CRU . . . . . . . . . . . . . . . 48
Base cover assembly . . . . . . . . . . . 48
Memory module (for selected models) . . . . 50
M.2 solid-state drive . . . . . . . . . . . 51
Coin-cell battery. . . . . . . . . . . . . 54
© Copyright Lenovo 2019 i

WWAN card (for selected models) . . . . . . 56
Keyboard . . . . . . . . . . . . . . . 58
Speaker assembly . . . . . . . . . . . . 62
Always On USB 3.1 connector Gen 1 board . . 64
Chapter 8. Help and support . . . . . 67
Frequently asked questions . . . . . . . . . . 67
Error messages . . . . . . . . . . . . . . . 68
Beep errors . . . . . . . . . . . . . . . . 69
Self-help resources . . . . . . . . . . . . . 70
Call Lenovo . . . . . . . . . . . . . . . . 71
Before you contact Lenovo . . . . . . . . 71
Lenovo Customer Support Center . . . . . . 71
Purchase additional services. . . . . . . . . . 72
Appendix A. Important safety
information . . . . . . . . . . . . . . . 73
Appendix B. Accessi ility and
ergonomic information . . . . . . . . 87
Appendix C. Supplemental
information a out the U untu operating
system . . . . . . . . . . . . . . . . . 91
Appendix D. Compliance
information . . . . . . . . . . . . . . . 93
Appendix E. Notices and
trademarks . . . . . . . . . . . . . . . 107
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A out this documentation
• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of operating systems, some user interface instructions might not be applicable
to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, including this User Guide. To get the latest documentation, go to https://
support.lenovo.com.
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to Microsoft resources
for the latest information.
© Copyright Lenovo 2019 iii

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Chapter 1. Meet your computer
Front
1. Infrared camera* Log in to your computer with face authentication. See “Use face authentication
(for selected models)” on page 38.
2. ThinkShutter* Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect
your privacy.
3. Microphones Capture or record sound and voice.
4. Camera*
Take pictures or record videos by clicking Camera from the Start menu. The
indicator ne t to the camera is on when the camera is in use.
If you use other apps that support photographing, video chatting, and video
conference, the camera starts automatically when you enable the camera-
required feature from the app.
5. Multi-touch screen* Enable you to use your computer with simple touch gestures. See “Use the multi-
touch screen” on page 21.
* for selected models
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Base
1. Power button
Press to turn on the computer or put the computer to sleep mode.
To turn off the computer, open the Start menu, click Power, and then select
Shut down.
The indicator in the power button shows the system status of your computer.
• Blinking for three times: The computer is initially connected to power.
• On: The computer is on.
• Off: The computer is off or in hibernation mode.
• Blinking rapidly: The computer is entering sleep or hibernation mode.
• Blinking slowly: The computer is in sleep mode.
2. Fingerprint reader* Log in to your computer with enrolled fingerprints. See “Use the fingerprint reader
(for selected models)” on page 37.
3. Trackpad Perform finger touch and all the functions of a traditional mouse. See “Use the
trackpad” on page 19.
4. TrackPoint® pointing device Perform all the functions of a traditional mouse. See “Use the TrackPoint pointing
device” on page 17.
5. Speakers Enable you to e perience high-quality sound.
* for selected models
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Left
1. USB-C™ connectors (USB 3.1
Gen 2) • Charge your computer.
• Charge USB-C compatible devices with the output voltage and current of 5 V
and 1.5 A.
• Transfer data at USB 3.1 speed, up to 10 Gbps.
• Connect to an e ternal display:
– USB-C to VGA: 1900 1200 pi els, 60 Hz
– USB-C to DP: 3840 2160 pi els, 60 Hz
• Connect to USB-C accessories to help e pand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
• Supply power to another computer using P-to-P (Peer to Peer) 2.0 charging
function. See “Use P-to-P 2.0 charging function” on page 25.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
2. Docking-station connector Connect the computer to one of the following supported docks to e tend the
computer capabilities:
• ThinkPad Basic Docking Station
• ThinkPad Pro Docking Station
• ThinkPad Ultra Docking Station
3. USB 3.1 connector Gen 2 Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
Chapter 1.Meet your computer 3

4. HDMI™ connector
Connect to a compatible digital audio device or video monitor, such as an HDTV.
The HDMI connector on your computer supports the HDMI 2.0 standard by
default. If you connect an e ternal display to your computer through the HDMI
connector with an HDMI 1.4 cable, the e ternal display might not work. In this
case, do one of the following:
• Use a qualified HDMI 2.0 cable instead of an HDMI 1.4 cable.
• Change the HDMI standard of the HDMI connector from 2.0 to 1.4. To change
the HDMI standard, enter the UEFI BIOS menu (see “Enter the UEFI BIOS
menu” on page 41), and then configure HDMI Mode Select in the Config
menu.
5. Audio connector
Connect headphones or a headset with a 3.5-mm (0.14-inch) and 4-pole plug to
listen to the sound from the computer.
Note: The conventional microphone is not supported.
6. microSD card slot Insert a microSD card for data access or storage.
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Right
1. Smart-card slot* Use smart cards for authentication, data storage, and application processing.
Within large organizations, you might also use smart cards for strong security
authentication of single sign-on (SSO). See “Use a microSD card or smart card”
on page 27.
2. Always On USB 3.1 connector
Gen 1
With the Always On USB feature enabled, the Always On USB 3.1 connector Gen
1 can charge a USB-compatible device when the computer is on, off, in sleep
mode, or in hibernation mode.
Notes:
• By default, Always On USB is enabled and Charge in Battery Mode is
disabled in UEFI BIOS.
• When the computer is off or in hibernation mode, and Charge in Battery Mode
is disabled in UEFI BIOS, ensure that you have connected the computer to ac
power.
To enable the Always On USB feature, do the following:
1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 41.
2. Click Config ➙ USB ➙ Always On USB to enable the Always On USB
feature.
3. Ethernet connector
Connect to a local area network (LAN). When the green indicator is on, the
computer is connected to a LAN. When the yellow indicator blinks, data is being
transmitted.
4. Security-lock slot Lock your computer to a desk, table, or other fi tures through a compatible
security cable lock. See “Lock the computer” on page 35.
* for selected models
Chapter 1.Meet your computer 5

Bottom
1. Docking-station hook holes Use the docking-station hook holes to secure a supported docking station.
2. Keyboard drainage hole Drain out liquid from your computer if you accidentally spill liquid on the keyboard.
3. Emergency-reset hole
If the computer stops responding and you cannot turn it off by pressing the power
button, reset your computer:
1. Disconnect your computer from ac power.
2. Insert a straightened paper clip into the hole to cut off power supply
temporarily.
3. Connect your computer to ac power and then turn on your computer.
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Rear
1. Nano-SIM-card slot* Use the Nano Subscriber Identity Module (SIM) card to connect to a wireless-
WAN network. See “Connect to a cellular network” on page 13.
2. System status indicator
The indicator in the ThinkPad logo on the computer lid shows the system status of
your computer.
• Blinking for three times: The computer is initially connected to power.
• On: The computer is on.
• Off: The computer is off or in hibernation mode.
• Blinking rapidly: The computer is entering sleep or hibernation mode.
• Blinking slowly: The computer is in sleep mode.
* for selected models
Chapter 1.Meet your computer 7

Features and specifications
Dimensions
• Width: 329 mm (12.95 inches)
• Depth: 227 mm (8.93 inches)
• Thickness: 18.9 mm (0.74 inches)
Maximum heat output
(depending on the model)
• 45 W (154 Btu/hr)
• 65 W (222 Btu/hr)
Power source (ac power
adapter)
• Sine-wave input at 50 Hz to 60 Hz
• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz
Microprocessor To view the microprocessor information of your computer, right-click the Start button
and then click System.
Memory
• Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)*, up
to 16 GB
• Double data rate 4 (DDR4) memory module soldered on the system board, up to 8
GB
Storage device • M.2 solid-state drive*
Display
• Brightness control
• Color display with Thin Film Transistor (TFT) technology
• Color display with In-Plane Switching (IPS) or Twisted Nematic (TN) technology*
• Display size: 355.6 mm (14 inches)
• Display resolution: 1366 768 pi els or 1920 1080 pi els
• Multi-touch technology*
• AMD integrated graphics
Key oard
• Function keys
• Si -row keyboard or si -row keyboard with backlight
• Trackpad
• TrackPoint pointing device
Connectors and slots
• Audio connector
• Docking-station connector
• Ethernet connector
• One Always On USB 3.1 connector Gen 1
• HDMI connector
• microSD card slot
• Nano-SIM-card tray*
• Smart-card slot*
• Two USB-C connectors (USB 3.1 Gen 2)
• USB 3.1 connector Gen 2
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Security features
• Face authentication*
• Fingerprint reader*
• Password
• Security-lock slot
• Trusted Platform Module (TPM)*
• ThinkShutter*
Wireless features
• Bluetooth
• Global Positioning System (GPS) satellite receiver (available on models with wireless
WAN)*
• Wireless LAN
• Wireless WAN*
Others • Camera*
• Microphones
* for selected models
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (G it/s)
3.1 Gen 1 5
3.1 Gen 2 10
3.2 20
Chapter 1.Meet your computer 9

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Chapter 2. Get started with your computer
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows
10, see the Windows help information.
Windows account
To use the Windows operating system, a user account is required. It can either be a Windows user account
or a Microsoft account.
Windows user account
When you start Windows for the first time, you are prompted to create a Windows user account. This first
account you created is of the “Administrator” type. With an Administrator account, you can create additional
user accounts or change account types by doing the following:
1. Open the Start menu and select Settings ➙ Accounts ➙ Other people.
2. Follow the on-screen instructions.
Microsoft account
You can also log in to the Windows operating system with a Microsoft account.
To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-
screen instructions.
With a Microsoft account, you can:
• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook.
com.
• Sync personalized settings across other Windows-based devices.
© Copyright Lenovo 2019 11

Windows user interface
1. Account Change account settings, lock the computer, or sign out from the current account.
2. Settings Launch Settings.
3. Power Shut down, restart, or put the computer into sleep.
4. Start utton Open the Start menu.
5. Windows Search Type what you are looking for in the search bo and get search results from your
computer and the Web.
6. Task View Display all opened apps and switch among them.
7. Windows notification area Display notifications and status of some features.
8. Battery status icon Display power status and change battery or power settings. When your computer
is not connected to ac power, the icon changes to .
9. Network icon Connect to an available wireless network and display the network status. When
connected to a wired network, the icon changes to .
10. Action center Display the latest notifications from apps and provide quick access to some
features.
Open the Start menu
• Click the Start button.
• Press the Windows logo key on the keyboard.
Access Control Panel
• Open the Start menu and click Windows System ➙ Control Panel.
• Use Windows Search.
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Launch an app
• Open the Start menu and select the app you want to launch.
• Use Windows Search.
Windows la el
Your computer might have a Windows 10 Genuine Microsoft label affi ed to its cover depending on the
following factors:
• Your geographic location
• Edition of Windows 10 that is preinstalled
Go to https://www.microsoft.com/en-us/howtotell/Hardware.asp for illustrations of the various types of
Genuine Microsoft labels.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models
preinstalled with any version of Windows 10.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed
for Windows 10 Pro.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.asp .
There are no e ternal, visual indicators of the Product ID or Windows version for which the computer is
licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is
installed, the installation program checks the computer firmware for a valid, matching Product ID to complete
the activation.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro
license downgrade rights.
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet
Connect your computer to a local area network (LAN) through the Ethernet connector on your computer with
an Ethernet cable.
Note: If the computer is connected to a supported docking station or dock, use the Ethernet connector on
the docking station or dock instead of the one on the computer.
Connect to Wi-Fi networks
1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
2. Select a network to connect to. Provide required information if needed.
Connect to a cellular network
If your computer has a wireless wide area network (WAN) card and a nano-SIM card installed, you can
connect to a cellular data network and get online using the cellular signal.
Chapter 2.Get started with your computer 13

Note: The cellular service is provided by authorized mobile service carriers in some countries or regions.
You must have a cellular plan from a service carrier to connect to the cellular network.
To establish cellular connection:
1. Insert a straightened paper clip into the hole in the tray 1. The tray ejects. Then, slide the tray out of the
computer. Install a nano-SIM card into the tray 2. Insert the tray into the nano-SIM-card slot until you
hear a click 3. If a nano-SIM card is installed, skip this step.
2. Click the network icon in the Windows notification area, and then select the cellular network icon from
the list.
3. Provide required information if needed.
Use Lenovo Vantage
The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with
automated updates and fi es, configure hardware settings, and get personalized support.
Access Lenovo Vantage
Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search bo .
To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Key features
Lenovo Vantage makes periodic updates of the features to keep improving your e perience with your
computer.
Note: The available features vary depending on the computer model.
• System Update
Download and install firmware and driver updates to keep your computer up-to-date. You can configure
the options to install updates automatically when available.
• Hardware Settings
Configure intelligent settings of the following hardware to make your computer smarter to use:
– Always On USB
– Battery
– Camera
– Computer display
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