Lenovo 20TA00K1IX User manual

E14 Gen 2 / E15 Gen 2
User Guide
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Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
Appendix A “Important safety information” on page 51
Safety and Warranty Guide
Setup Guide
Fourth Edition (October 2021)
© Copyright Lenovo 2020 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
About this documentation . . . . . . . . iii
Chapter 1. Meet your computer. . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Base . . . . . . . . . . . . . . . . . . . . 3
Left . . . . . . . . . . . . . . . . . . . . 5
Right . . . . . . . . . . . . . . . . . . . . 8
Features and specifications . . . . . . . . . . . 9
Statement on USB transfer rate . . . . . . . 10
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . 11
Connect to networks . . . . . . . . . . . . . 11
Connect to the wired Ethernet (for selected
models) . . . . . . . . . . . . . . . . 11
Connect to Wi-Fi networks. . . . . . . . . 11
Use the Vantage app . . . . . . . . . . . . . 11
Interact with your computer . . . . . . . . . . 12
Use the keyboard shortcuts . . . . . . . . 12
Use the TrackPoint pointing device . . . . . 13
Use the trackpad . . . . . . . . . . . . 14
Connect to an external display . . . . . . . 16
Use the multi-touch screen . . . . . . . . 17
Use the Intelligent Cooling feature . . . . . . 19
Use Night light mode. . . . . . . . . . . . . 19
Chapter 3. Explore your computer . . 21
Manage power . . . . . . . . . . . . . . . 21
Check the battery status . . . . . . . . . 21
Charge the computer . . . . . . . . . . . 21
Maximize the battery life . . . . . . . . . 22
Set power button behaviors . . . . . . . . 22
Set the power plan . . . . . . . . . . . . 22
Transfer data . . . . . . . . . . . . . . . . 23
Set up a Bluetooth connection . . . . . . . 23
Airplane mode . . . . . . . . . . . . . . . 23
Purchase options . . . . . . . . . . . . . . 23
Chapter 4. Secure your computer
and information . . . . . . . . . . . . 25
Lock the computer . . . . . . . . . . . . . 25
Use passwords . . . . . . . . . . . . . . . 25
Password types . . . . . . . . . . . . . 25
Set, change, and remove a password . . . . 27
Use Power Loss Protection function (for selected
models) . . . . . . . . . . . . . . . . . . 28
Use the fingerprint reader (for selected models) . . 28
Log in with your face ID (for selected models) . . . 28
Use firewalls and antivirus programs. . . . . . . 29
Chapter 5. Configure advanced
settings. . . . . . . . . . . . . . . . . 31
UEFI BIOS . . . . . . . . . . . . . . . . . 31
What is UEFI BIOS . . . . . . . . . . . . 31
Enter the UEFI BIOS menu . . . . . . . . . 31
Navigate in the UEFI BIOS interface . . . . . 31
Change the startup sequence . . . . . . . 31
Set the system date and time. . . . . . . . 32
Update UEFI BIOS . . . . . . . . . . . . 32
Install a Windows operating system and drivers . . 32
Chapter 6. CRU replacement . . . . . 35
What are CRUs . . . . . . . . . . . . . . . 35
Disable Fast Startup and the built-in battery. . . . 35
Replace a CRU . . . . . . . . . . . . . . . 36
Base cover assembly . . . . . . . . . . . 36
Memory module (for selected models) . . . . 37
M.2 solid-state drive . . . . . . . . . . . 39
Chapter 7. Help and support . . . . . 43
Frequently asked questions . . . . . . . . . . 43
Error messages . . . . . . . . . . . . . . . 44
Beep errors . . . . . . . . . . . . . . . . 45
Self-help resources . . . . . . . . . . . . . 46
Windows label . . . . . . . . . . . . . . . 47
Call Lenovo . . . . . . . . . . . . . . . . 47
Before you contact Lenovo . . . . . . . . 47
Lenovo Customer Support Center . . . . . . 48
Purchase additional services. . . . . . . . . . 49
Appendix A. Important safety
information . . . . . . . . . . . . . . . 51
Appendix B. Accessibility and
ergonomic information . . . . . . . . 65
Appendix C. Compliance and TCO
Certified information . . . . . . . . . . 67
Appendix D. Notices and
trademarks . . . . . . . . . . . . . . . 81
© Copyright Lenovo 2020, 2021 i

ii E14 Gen 2 / E15 Gen 2 User Guide

About this documentation
Illustrations in this documentation might look different from your product.
Depending on the model, some optional accessories, features, software programs, and user interface
instructions might not be applicable to your computer.
Documentation content is subject to change without notice. To get the latest documentation, go to https://
pcsupport.lenovo.com.
© Copyright Lenovo 2020, 2021 iii

iv E14 Gen 2 / E15 Gen 2 User Guide

Chapter 1. Meet your computer
ThinkPad E14 Gen 2 and ThinkPad E15 Gen 2 might be shipped with different microprocessors, namely
Intel® and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish
computer models with different microprocessors.
Front
1. Microphones Capture or record sound.
2. Infrared LED*
Emit infrared (IR) light.
Note: Do not block the IR light-emitting diode (LED). Otherwise, the IR function
might not work.
3. Camera with IR function*
Take pictures or record videos. The indicator next to the camera is on when the
camera is in use.
Log in to your computer with face authentication. See “Log in with your face ID
(for selected models)” on page 28.
If you use other apps that support photographing, video chatting, and video
conference, the camera starts automatically when you enable the camera-
required feature from the app.
4. ThinkShutter Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect
your privacy.
© Copyright Lenovo 2020, 2021 1

5. Camera*
Take pictures or record videos. The indicator next to the camera is on when the
camera is in use.
If you use other apps that support photographing, video chatting, and video
conference, the camera starts automatically when you enable the camera-
required feature from the app.
6. Multi-touch screen* Enable you to use your computer with simple touch gestures. See “Use the multi-
touch screen” on page 17.
* for selected models
2E14 Gen 2 / E15 Gen 2 User Guide

Base
E14 Gen 2
E15 Gen 2
Chapter 1.Meet your computer 3

1. Power button / Power button
with fingerprint reader function*
Use as power button
Press to turn on the computer or put the computer to sleep mode.
To turn off the computer, open the Start menu, click Power, and then select
Shut down.
The indicator in the power button shows the system status of your computer.
White Blinking for three times: The computer is initially connected to power.
White On: The computer is on.
Off: The computer is off or in hibernation mode.
White Blinking rapidly: The computer is entering sleep or hibernation mode.
White Blinking slowly: The computer is in sleep mode.
Use as fingerprint reader
Log in to your computer with enrolled fingerprints. See “Use the fingerprint reader
(for selected models)” on page 28.
The indicator shows the status of the fingerprint reader:
Green blinking for two seconds then turn solid on: The computer is ready
for fingerprint scan.
White solid on: The scan is successful.
2. Numeric keypad Quickly input numbers.
3. Speakers Enable you to experience high-quality sound.
4. Trackpad Perform finger touch and all the functions of a traditional mouse. See “Use the
trackpad” on page 14.
5. TrackPoint® pointing device Perform all the functions of a traditional mouse. See “Use the TrackPoint pointing
device” on page 13.
* for selected models
4E14 Gen 2 / E15 Gen 2 User Guide

Left
For AMD models
For Intel models
Chapter 1.Meet your computer 5

1.USB-C® connector (USB 3.2
Gen 1) Charge your computer.
Charge USB-C compatible devices with the output voltage and current of 5 V
and 3 A.
Transfer data at USB 3.2 speed, up to 5 Gbps.
Connect to an external display:
– USB-C to VGA: 1920 x 1080 pixels, 60 Hz
– USB-C to DP: 3840 x 2160 pixels, 60 Hz
Supply power to another computer using P-to-P (Peer to Peer) 2.0 charging
function. See “Use P-to-P 2.0 (Peer to Peer 2.0) charging function” on page 21.
Connect to USB-C accessories to help expand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
2. Thunderbolt™ 4 connector
(USB-C)
Charge your computer.
Charge USB-C compatible devices with the output voltage and current of 5 V
and 3 A.
Transfer data:
– Thunderbolt 4 speed, up to 40 Gbps (when the device connected is
Thunderbolt 4 or Thunderbolt 3 compatible )
– USB 3.2 Gen 2 speed, up to 10 Gbps (when the device connected is not
Thunderbolt 4 or Thunderbolt 3 compatible)
Connect to an external display:
– USB-C to VGA: 1920 x 1200 pixels, 60 Hz
– USB-C to DP: 5120 x 3200 pixels, 60 Hz
Connect to USB-C accessories to help expand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories
Supply power to another computer using P-to-P (Peer to Peer) 2.0 charging
function. See “Charge the computer” on page 21.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
3. Always On USB 3.2 Gen 1
connector
With the Always On USB feature enabled, the Always On USB 3.2 Gen 1
connector can charge a USB-compatible device when the computer is on, off, in
sleep mode, or in hibernation mode.
Notes:
By default, Always On USB is enabled and Charge in Battery Mode is
disabled in UEFI BIOS.
When the computer is off or in hibernation mode, and Charge in Battery Mode
is disabled in UEFI BIOS, ensure that you have connected the computer to ac
power.
To enable the Always On USB feature:
1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 31.
2. Click Config ➙ USB ➙ Always On USB to enable the Always On USB
feature.
6E14 Gen 2 / E15 Gen 2 User Guide

4. HDMI™ connector Connect to a compatible digital audio device or video monitor, such as an HDTV.
5. Audio connector
Connect headphones with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the
sound from the computer.
Connect a headset with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the
sound from the computer or talk with others.
Note: This connector does not support standalone external microphones.
Chapter 1.Meet your computer 7

Right
1. ThinkPad Integrated Earbuds
with Versa Bay (for E15 Gen 2
Intel model only)*
ThinkPad Integrated Earbuds (referred to as earbuds) helps you work more
comfortably and efficiently with calls and meetings.
Push the built-in earbud tray and then carefully pull the tray out of the slot.
Lenovo Bud'dy enables you to know the earbuds status easily and customize
earbuds settings. To access Lenovo Bud'dy, open the Start menu and click
.
To get the User Manual of ThinkPad Integrated Earbuds, go to https://
support.lenovo.com/docs/thinkpad_earbuds_manual.
2. USB 2.0 connector Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
3. Ethernet connector * Connect to a local area network (LAN).
4. Security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible
security cable lock. See “Lock the computer” on page 25.
* for selected models
8E14 Gen 2 / E15 Gen 2 User Guide

Features and specifications
Dimensions
E14 Gen 2
Width: 324 mm (12.76 inches)
Depth: 220.7 mm (8.69 inches)
Thickness: 18.65 mm to 21.05 mm (0.73 inches to 0.83 inches)
E15 Gen 2
Width: 365 mm (14.37 inches)
Depth: 240 mm (9.45 inches)
Thickness: 18.9 mm to 19.65 mm (0.74 inches to 0.77 inches)
Maximum heat output
(depending on the model)
For AMD models:
45 W (154 Btu/hr)
65 W (222 Btu/hr)
For Intel models:
65 W (222 Btu/hr)
Power source (ac power
adapter)
Sine-wave input at 50 Hz to 60 Hz
Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz
Memory
Double data rate 4 (DDR4) small outline dual in-line memory module
(SODIMM)*, up to 32 GB
Double data rate 4 (DDR4) memory module soldered on the system board*, up
to 8 GB
Storage device M.2 solid-state drive
Display
Brightness control
Color display with Thin Film Transistor (TFT) technology*
Color display with In-Plane Switching (IPS) or Twisted Nematic (TN) technology
Display size:
– E14 Gen 2: 355.6 mm (14 inches)
– E15 Gen 2: 396.24 mm (15.6 inches)
Display resolution: 1920 x 1080 pixels
Integrated graphics
Multi-touch technology*
Keyboard
Function keys
Numeric keypad (for E15 Gen 2 only)
Six-row keyboard or six-row keyboard with backlight
Trackpad
TrackPoint pointing device
Chapter 1.Meet your computer 9

Connectors and slots
Audio connector
Ethernet connector *
Always On USB 3.2 connector Gen 1
HDMI connector
USB 2.0 connector
USB-C connector (USB 3.2 Gen 1) (for AMD models only)
Thunderbolt 4 connector (USB-C) (for Intel models only)
Security features
Face authentication*
Fingerprint reader*
Password
Security-lock slot
Trusted Platform Module (TPM)
Wireless features Bluetooth
Wireless LAN
Others Camera*
Microphones
* for selected models
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
3.2 Gen 2 × 2 20
Thunderbolt 3 40
Thunderbolt 4 40
10 E14 Gen 2 / E15 Gen 2 User Guide

Chapter 2. Get started with your computer
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet (for selected models)
Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Note: If the computer is connected to a supported docking station or dock, use the Ethernet connector on
the docking station or dock instead of the one on the computer.
Connect to Wi-Fi networks
Click the network icon in the Windows® notification area, and then select a network for connection. Provide
required information, if needed.
Use the Vantage app
The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
To access the Vantage app, type Vantage in the Windows search box.
Key features
The Vantage app enables you to:
Know the device status easily and customize device settings.
Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
Monitor your computer health, and secure your computer against outside threats.
Scan your computer hardware and diagnose hardware problems.
Look up warranty status (online).
Access User Guide and helpful articles.
© Copyright Lenovo 2020, 2021 11

Notes:
The available features vary depending on the computer model.
The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface.
Interact with your computer
Your computer provides you various ways to navigate the screen.
Use the keyboard shortcuts
The special keys on the keyboard help you work more easily and effectively.
Invoke the special function printed as an icon on each key or standard function of
F1–F12 function keys.
Fn Lock indicator on: standard function
Fn Lock indicator off: special function
Enable / disable speakers
Decrease volume
Increase volume
Enable / disable microphones
Darken display
Brighten display
Manage external displays
Enable / disable wireless
Open / collapse notification center
Answer incoming calls on Microsoft Teams.
Decline incoming calls on Microsoft Teams.
Customize the function of this key on Lenovo Vantage
(for E15 Gen 2
only)
Open the calculator
(for E15 Gen 2
only)
Enter sleep mode
12 E14 Gen 2 / E15 Gen 2 User Guide

Open Snipping Tool
Fn+Spacebar Toggle keyboard backlight
Fn+B Break operation
Fn+K Scroll contents
Fn+P Pause operation
Fn+S Send system request
Fn+4
Enter sleep mode
To wake up the computer, press Fn or the power button.
Fn+Left arrow key Go to beginning
Fn+Right arrow key Go to end
Use the TrackPoint pointing device
The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as
pointing, clicking, and scrolling.
Use the TrackPoint pointing device
1. Pointing stick
Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction
parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not
move. The higher the pressure applied, the faster the pointer moves.
2. Left-click button
Press to select or open an item.
3. Right-click button
Chapter 2.Get started with your computer 13

Press to display a shortcut menu.
4. Middle button
Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or
horizontal direction. Then, you can scroll through the document, Web site, or apps.
Disable the TrackPoint pointing device
The TrackPoint pointing device is active by default. To disable the device:
1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse.
2. Follow the on-screen instructions to disable TrackPoint.
Replace the pointing-stick nonslip cap
Note: Ensure that the new cap has grooves a.
Use the trackpad
The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform
all the pointing, clicking, and scrolling functions of a traditional mouse.
Use the trackpad
1. Left-click zone
14 E14 Gen 2 / E15 Gen 2 User Guide