Lenovo IdeaPad Z380 Use and maintenance manual

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P/N: 147500904
Printed in China
Lenovo limited warranty
L505-0010-02 08/2011
This Lenovo Limited Warranty consists of the following parts:
Part 1 - General Terms
Part 2 - Country-specific Terms
Part 3 - Warranty Service Information
The terms of Part 2 replace or modify terms of Part 1 as specified for a
particular country.
Part 1 - General Terms -----------------------------------------------------------------------
This Lenovo Limited Warranty applies only to Lenovo hardware products
you purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
www.lenovo.com/warranty.
What this Warranty Covers
Lenovo warrants that each Lenovo hardware product that you purchase is free
from defects in materials and workmanship under normal use during the
warranty period. The warranty period for the product starts on the original
date of purchase as shown on your sales receipt or invoice or as may be
otherwise specified by Lenovo. The warranty period and type of warranty
service that apply to your product are as specified in "
Part 3 - Warranty Service
Information
" below. This warranty only applies to products in the country or
region of purchase.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION
AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. AS SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY,
THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.

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How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you
may obtain warranty service by contacting Lenovo or a Lenovo approved
Service Provider. A list of approved Service Providers and their telephone
numbers is available at:
www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from
location to location. Charges may apply outside a Service Provider's normal
service area. Contact a local Service Provider for information specific to your
location.
Customer Responsibilities for Warranty Service
Before warranty service is provided, you must take the following steps:
• follow the service request procedures specified by the Service Provider
• backup or secure all programs and data contained in the product
• provide the Service Provider with all system keys or passwords
• provide the Service Provider with sufficient, free, and safe access to your
facilities to perform service
• remove all data, including confidential information, proprietary
information and personal information, from the product or, if you are
unable to remove any such information, modify the information to prevent
its access by another party or so that it is not personal data under
applicable law. The Service Provider shall not be responsible for the loss or
disclosure of any data, including confidential information, proprietary
information, or personal information, on a product returned or accessed
for warranty service
• remove all features, parts, options, alterations, and attachments not
covered by the warranty
• ensure that the product or part is free of any legal restrictions that prevent
its replacement
• if you are not the owner of a product or part, obtain authorization from the
owner for the Service Provider to provide warranty service
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem
determination and resolution procedures.

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The Service Provider will attempt to diagnose and resolve your problem by
telephone, e-mail or remote assistance. The Service Provider may direct you to
download and install designated software updates.
Some problems may be resolved with a replacement part that you install
yourself called a "Customer Replaceable Unit" or "CRU." If so, the Service
Provider will ship the CRU to you for you to install.
If your problem cannot be resolved over the telephone; through the application
of software updates or the installation of a CRU, the Service Provider will
arrange for service under the type of warranty service designated for the
product under "
Part 3 - Warranty Service Information " below.
If the Service Provider determines that it is unable to repair your product, the
Service Provider will replace it with one that is at least functionally equivalent.
If the Service Provider determines that it is unable to either repair or replace
your product, your sole remedy under this Limited Warranty is to return the
product to your place of purchase or to Lenovo for a refund of your purchase
price.
Replacement Products and Parts
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo's property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.
Use of Personal Contact Information
If you obtain service under this warranty, you authorize Lenovo to store, use
and process information about your warranty service and your contact
information, including name, phone numbers, address, and e-mail address.
Lenovo may use this information to perform service under this warranty. We
may contact you to inquire about your satisfaction with our warranty service or
to notify you about any product recalls or safety issues. In accomplishing these

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purposes, you authorize Lenovo to transfer your information to any country
where we do business and to provide it to entities acting on our behalf. We may
also disclose it where required by law. Lenovo's privacy policy is available at
www.lenovo.com/.
What this Warranty Does not Cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product
• loss of, or damage to, your data by a product
• any software programs, whether provided with the product or installed
subsequently
• failure or damage resulting from misuse, abuse, accident, modification,
unsuitable physical or operating environment, natural disasters, power
surges, improper maintenance, or use not in accordance with product
information materials
• damage caused by a non-authorized service provider
• failure of, or damage caused by, any third party products, including those
that Lenovo may provide or integrate into the Lenovo product at your
request
• any technical or other support, such as assistance with “how-to” questions
and those regarding product set-up and installation
• products or parts with an altered identification label or from which the
identification label has been removed
Limitation of Liability
Lenovo is responsible for loss or damage to your product only while it is in the
Service Provider's possession or in transit, if the Service Provider is responsible
for the transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of
any data, including confidential information, proprietary information, or
personal information, contained in a product.
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE
FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH
HEREIN, SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS,
OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING
EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF

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WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY:
1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS,
DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL,
PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE
TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS,
RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY
CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT
TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY
OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
Your Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
HAVE OTHER RIGHTS ACCORDING TO THE APPLICABLE LAWS OF
YOUR STATE OR JURISDICTION. YOU MAY ALSO HAVE OTHER
RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO. NOTHING
IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING
RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS
GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE
WAIVED OR LIMITED BY CONTRACT.
Part 2 - Country-specific Terms ---------------------------------------------------
Australia
"Lenovo" means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112
394 411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW,
2067. Telephone: [phone]. Email: [email protected]

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Lenovo limited warranty
The following replaces the same section in Part 1:
What this Warranty Covers:
Lenovo warrants that each hardware product that you purchase is free from
defects in materials and workmanship under normal use and conditions during
the warranty period. If the product fails due to a covered defect during the
warranty period, Lenovo will provide you a remedy under this Limited
Warranty. The warranty period for the product starts on the original date of
purchase specified on your sales receipt or invoice unless Lenovo informs you
otherwise in writing. The warranty period and type of warranty service that
apply to your product are set forth below in
Part 3 - Warranty Service
Information
.
THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO
YOUR RIGHTS AND REMEDIES AT LAW, INCLUDING THOSE UNDER
THE AUSTRALIAN CONSUMER LAW.
The following replaces the same section in Part 1:
Replacement Products and Parts:
When warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo's property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product. Products and parts presented for repair may be replaced
by refurbished products or parts of the same type rather than being repaired.
Refurbished parts may be used to repair the product; and repair of the product
may result in loss of data, if the product is capable of retaining user-generated
data.
The following is added to the same section in Part 1:

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Use of Personal Contact Information:
Lenovo will not be able to perform our service under this warranty if you
refuse to provide your information or do not wish us to transfer your
information to our agent or contractor. You have the right to access your
personal contact information and request correction of any errors in it pursuant
to the Privacy Act 1988 by contacting Lenovo.
The following replaces the same section in Part 1:
Limitation of Liability:
Lenovo is responsible for loss or damage to your product only while it is in the
Service Provider's possession or in transit, if the Service Provider is responsible for the
transportation.
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of
any data, including confidential information, proprietary information, or
personal information, contained in a product.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY
REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES,
SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF
THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND
REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF
LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2)
LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL,
INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL
LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR
SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE
AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE
AMOUNT PAID FOR THE PRODUCT.
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR
BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY
OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH
LENOVO IS LIABLE UNDER LAW.

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The following replaces the same section in Part 1:
Your Other Rights:
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO
HAVE OTHER RIGHTS AT LAW, INCLUDING UNDER THE
AUSTRALIAN CONSUMER LAW. NOTHING IN THIS WARRANTY
AFFECTS STATUTORY RIGHTS OR RIGHTS AT LAW, INCLUDING
RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
For example, our products come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the products repaired
or replaced if the products fail to be of acceptable quality and the failure does
not amount to a major failure.
New Zealand
The following is added to the same section in Part 1:
Use of Personal Information:
Lenovo will not be able to perform our service under this warranty if you
refuse to provide your information or do not wish us to transfer your
information to our agent or contractor. You have the right to access your
personal information and request correction of any errors in it pursuant to the
Privacy Act 1993 by contacting Lenovo (Australia & New Zealand) Pty Limited
ABN 70 112 394 411. Address: Level 10, North Tower, 1-5 Railway Street,
Chatswood, NSW, 2067. Telephone: [phone]. Email:
[email protected]
Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines, Vietnam and
Sri Lanka
The following is added to Part 1:
Dispute Resolution
Disputes arising out of or in connection with this warranty shall be finally
settled by arbitration held in Singapore. This warranty shall be governed,
construed and enforced in accordance with the laws of Singapore, without

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regard to conflict of laws. If you acquired the product in India, disputes arising
out of or in connection with this warranty shall be finally settled by arbitration
held in Bangalore, India. Arbitration in Singapore shall be held in accordance
with the Arbitration Rules of Singapore International Arbitration Center
("SIAC Rules") then in effect. Arbitration in India shall be held in accordance
with the laws of India then in effect. The arbitration award shall be final and
binding on the parties without appeal. Any award shall be in writing and set
forth the findings of fact and the conclusions of law. All arbitration
proceedings, including all documents presented in such proceedings shall be
conducted in the English language. The English language version of this
warranty prevails over any other language version in such proceedings.
European Economic Area (EEA)
The following is added to Part 1:
Customers in the EEA may contact Lenovo at the following address: EMEA
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware
products purchased in EEA countries may be obtained in any EEA country in
which the product has been announced and made available by Lenovo.
Russia
The following is added to Part 1:
Product Service Life
The product service life is four (4) years from the original date of purchase.

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Part 3 - Warranty Service Information ---------------------------------------------
If required, the Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and
the available service. Scheduling of service will depend upon the time of
your call, parts availability, and other factors.
Product or
machine type Country or region of purchase Warranty period Types of warranty service
Notebook:
20133, 2129
20134, 2148
20151, 2616
20135, 2151
20152, 2617
Taiwan, Korea
parts and labor -
1 year
battery pack -
1 year
3, 4
Singapore 1, 3, 4
China (Hong Kong S.A.R.), China
(Macau S.A.R.), India, Indonesia,
Malaysia, Thailand, Philippines,
Vietnam, Bahrain, Kuwait, Oman,
Qatar, Egypt, South Africa, Saudi
Arabia, UAE, Algeria, Nigeria,
Kenya, Sri Lanka 1, 4
Bosnia-Herzegovina, Croatia,
Cyprus, Greece, Macedonia,
Romania, Slovenia, Serbia
Argentina, Colombia, Peru,
Venezuela, Bolivia, Uruguay,
Chile, Paraguay, Ecuador
Austria, Belgium, France, Germany,
Iceland, Israel, Ireland, Italy, Latvia,
Lithuania, Luxembourg,
Netherlands, Switzerland, the
United Kingdom
1, 3
Japan, Australia, New Zealand
Russia, Ukraine, the Republic of
Kazakhstan, Belarus,
Turkmenistan, Azerbaijan, Georgia 4
Brazil
United States of America, Canada,
Mexico 1, 5
Denmark, Estonia, Finland,
Norway, Spain, Sweden parts and labor -
2 years
battery pack -
1 year
1, 3
Poland, Turkey, Czech Republic,
Hungary, Slovakia, Bulgaria 1, 4