Lenovo N500 User manual

Lenovo 3000 N500 UG V1.0 cover_en_1-4
Lenovo
3000 N500
Supplement for
User Guide
© Copyright Lenovo 2008. All rights reserved.
P/N: 43N8484
Printed in China
New World. New Thinking.TM
www.lenovo.com

1
Using PC-Doctor -----------------------------------------------------------------------------
Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor®for Windows.
To run PC-Doctor for Windows, do as follows:
1Click Start.
2 Move the pointer to All Programs and then to PC-Doctor for Windows .
3Click PC-Doctor for Windows.
For more information about PC-Doctor for Windows, see the Help for the
program.
When preparing to contact the Customer Support Center, be sure to print the
test log so that you can rapidly provide information to the help technician.
Attention:
If you need help or further information about the problem, choose
any of the following:
- Lenovo Troubleshooting Center.
- Update System Drivers.
-SystemInformation
Running any tests may take up to several minutes or longer. Make
sure you have time to run the entire test; do not interrupt the test
while it is running.
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Diagnosing problems using PC-Doctor from the service
partition
By using PC-Doctor from the Rescue and Recovery workspace in the
service partition of the hard disk drive, you can diagnose your system
without starting up the operating system.
To run PC-Doctor, do as follows:
1Turn off the computer, and then turn it on again.
2 When the Lenovo logo comes up, immediately press the Lenovo Care button,
F11, or Enter key. The Rescue and Recovery workspace opens.
3 Click Launch advanced Rescue and Recovery .
4Click Diagnose hardware.
For more information about PC-Doctor, see the Help for the program.
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Using Rescue and Recovery--------------------------------------------------
Introducing Rescue and Recovery
If Windows is not running properly, use the Rescue and Recovery
workspace to help solve or identify your problem.
1Turn off the computer, and then turn it on again.
2When the Lenovo logo comes up, immediately press the Lenovo Care
button, F11, or Enter key.
3 After the Rescue and Recovery workspace opens, you can do the following:
• Rescue and Restore your files, folders, or backups.
• Configure your system settings and passwords.
• Communicate using the Internet and link to the support site.
• Troubleshoot and diagnose problems using diagnostics.
Restoring the factory contents
The complete backup of all the files and programs that Lenovo preinstalled
on your computer may have shipped on recovery discs with your
computer or resides in a hidden protected area, or partition, of the hard
disk. Although hidden, the backups in the partition consume the drive
space. Therefore, when checking the capacity of your hard disk according
to Windows, you might note that the total capacity of the storage drive
appears to be smaller than anticipated. This discrepancy is explained by
“Explanation of Hard Disk Capacity” in the User Guide.
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The Product Recovery Program contained within this area enables you
to restore the complete contents of your hard disk to the same state as
it was when originally shipped from the factory.
If you are using the recovery discs that are shipped with your computer,
the Product Recovery Program will be restored to your computer in
addition to all other content originally shipped from the factory. This will
take up additional capacity on your hard disk if your computer did not
initially ship with the Product Recovery Program.
Attention:
All files on the primary storage drive partition (usually drive C) will
be deleted in the recovery process. However, before any data is
overwritten, you will be given the opportunity to save one or more
files to other media.
If your optical drive is not attached to your Lenovo computer during
recovery, DVD software and CD-recording software will not be
installed. To ensure that they will be installed correctly, install the
optical drive before performing a recovery operation.
Recovery takes several hours. The length of time depends on the
method you use. If you use recovery discs which you have created or
purchased, recovery takes at least five hours.
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Before restoring the system, initialize the settings of the BIOS Setup Utility:
1Enter BIOS Setup Utility.
2Press F9 to restore the default system settings. Select Yes and press
Enter.
3Press F10 to save the system settings. Select Yes and press Enter. The
computer will restart.
Restoring the factory contents from the service partition
1If possible, save all your files and shut down your operating system.
2Turn off the computer, and then turn it on again.
3When the Lenovo logo comes up, immediately press the Lenovo Care
button, F11, or Enter key. The Rescue and Recovery workspace opens.
4Click Full Restore and follow the instructions on the screen.
Restoring the factory contents using the recovery discs
If a set of recovery discs is enclosed with your computer, or you have
created or purchased recovery discs, you can restore the factory
contents by using the discs in the following procedure:
1Make sure that in the BIOS Setup Utility the startup sequence is set so
that the system starts up from the recovery discs.
2Insert the Rescue and Recovery disc into the DVD drive.
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3Restart the computer. After a short wait, the Rescue and Recovery
workspace opens.
4Click Full Restore and follow the instructions on the screen.
Notes:
To boot from the recovery disk, select Boot menu from the BIOS Setup
Utility, press F6 after selecting your optical drive until the optical drive
to be the first item in the Boot priority order.
To enter Setup Utility, hold F1 key during startup.
Recovering data
If you performed a backup operation using the Rescue and Recovery
program, you also have one or more backups stored that reflect the
contents of the hard disk as it existed at various points in time. These
backups might be stored on your hard disk, or a network drive, or on
removable media, depending on the options you selected during the
backup operation.
Important:
F2 key to activate BIOS as instructed in User Guide is incorrect. F1 key is
the only key to activate BIOS.
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You can use either the Rescue and Recovery program or the Rescue
and Recovery workspace to restore the contents of the hard disk to an
earlier state using any of the stored backups. The Rescue and Recovery
workspace runs independently of the Windows operating system.
Therefore, you can start it by pressing the Lenovo Care button, F11, or
Enter key when prompted during startup.
After the Rescue and Recovery workspace opens you can perform a
recovery operation, even if you are unable to start Windows.
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Upgrading and replacing devices ------------------------------------------
Replacing the battery
Danger:
Use only the battery specified in the parts list for your computer. Any other
battery could ignite or explode.
Important:
Read Chapter 6. “Safety, use, and Care Information” in User Guide
before replacing the battery.

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To replace the battery
1Turn off the computer, or enter hibernation mode. Then disconnect
the AC adapter and all cables from the computer.
Note:
If you are using a PC Card, the computer might not be able to enter
hibernation mode. If this happens, turn off the computer.
2Close the computer display, and turn the computer over.
3Unlock the manual battery latch . Holding the spring-loaded battery
latch in the unlocked position , remove the battery pack in the
direction shown by arrow .
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3
2
2
1
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4Install a fully charged battery.
5Slide the manual battery latch to the locked position.
6Turn the computer over again. Connect the AC adapter and the cables
to the computer again.
Upgrading the hard disk drive
You can increase the storage capacity of your computer by replacing the
hard disk drive with one of greater capacity. You can purchase a new hard
disk drive from your reseller or Lenovo marketing representative.
Notes:
Replace the hard disk drive only if you upgrade it or have it repaired.
The connectors and bay of the hard disk drive were not designed for
frequent changes, or drive swapping.
The Rescue and Recovery workspace and the Product Recovery
program are not included on an optional hard disk drive.
Important:
Read Chapter 6. “Safety, use, and Care Information” in User Guide
before replacing the hard disk drive.
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The drive is very sensitive. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before removing the hard disk
drive, make a backup copy of all the information on the hard disk, and then
turn the computer off. Never remove the drive while the system is
operating, in sleep mode, or in hibernation mode.
To replace the hard disk drive, do the following:
1Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
2Close the computer display, and then turn the computer over.
3Remove the battery.
4Remove the screws that secure the hard disk drive slot cover .
Attention:
Handling a hard disk drive
Do not drop the drive or subject it to physical shocks. Put the drive
on a material, such as soft cloth, that absorbs the physical shock.
Do not apply pressure to the cover of the drive.
Do not touch the connector.
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5Remove the cover .
6Pull the tab in the direction shown by arrow .
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2
3
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7Take out the hard disk drive secured in a metal frame.
8Remove the screws and detach the metal frame from the hard disk
drive.
9Attach the metal frame to a new hard disk drive; then tighten the
screws.
0Put the hard disk drive gently into the hard disk drive bay with the tab
facing upwards and the connectors facing each other; then push it
firmly into space.
AReinstall the cover of the hard disk drive slot.
BReinstall the screws.
CReinstall the battery.
DTurn the computer over again. Connect the AC adapter and the cables
to the computer.
4
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Removing the optical drive
To remove the optical drive, do the following:
1Remove the screw shown in the figure .
2Gently pull the optical drive out .
Important:
Read Chapter 6. “Safety, use, and Care Information” in User Guide
before removing the optical drive.
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2
2
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Replacing memory
Increasing memory capacity is an effective way to make programs run
faster. You can increase the amount of memory in your computer by
installing a double data rate (DDR) 2 synchronous dynamic random access
memory (DRAM) unbuffered small outline dual inline memory module
(SO-DIMM), available as an option, in the memory slot of your computer.
SO-DIMMs with different capacities are available.
Note:
Use only the memory types supported by your computer. If you incorrectly
install the optional memory or install an unsupported memory type, a
warning beep will sound when you try to start the computer.
To install an SO-DIMM, do the following:
1Touch a metal table or a grounded metal object. This action reduces
any static electricity in your body, which could damage the SO-DIMM.
Do not touch the contact edge of the SO-DIMM.
2Turn off the computer; then disconnect the AC adapter and all cables
from the computer.
3Close the computer display, and turn the computer over.
Important:
Read Chapter 6. “Safety, use, and Care Information” in User Guide
before replacing memory.
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4Remove the battery.
5Remove the thermal slot cover.
a. Remove the screws that secure the thermal slot cover .
b. Remove the thermal slot cover .
6If two SO-DIMMs are already installed in the memory slot, remove one
of them to make room for the new one by pressing out on the latches
on both edges of the socket at the same time. Be sure to save the old
SO-DIMM for future use.
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7Insert the notched end of the DIMM into the socket.
Press the DIMM firmly, and pivot it until it snaps into the place. Make
sure that it is firmly fixed in the slot and does not move easily.
8Reinstall the thermal slot cover.
9Reinstall the battery.
0Turn the computer over, and reconnect the AC adapter and the cables
to the computer.
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1
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Note:
If only one DIMM is used on the computer you are servicing, the card must
be installed in SLOT-0 ( : lower slot), but not in SLOT-1 ( : upper slot).
To make sure that the SO-DIMM is installed correctly, do as follows:
1Turn the computer on.
2Hold F1 key during startup, and the BIOS Setup Utility screen opens.
The “Total Memory” item shows the total amount of memory installed
in your computer.
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ab
b
a
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The following table provides a list of CRUs (Customer Replaceable Units) for
your computer and tells where to find the replacement instructions.
Setup Poster Supple-
ment
Online
Hardware Main-
tenance Manual
Online Video
Self-service CRUs
AC adapter X
Power cord for
AC adapter X
Battery X X X
Bottom access
doors XX X
Hard disk drive X X X
Memory X X X
Optical drive X X X
Optional-service CRUs
PCI Express
Mini Card for
wireless LAN
XX
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