Lenovo ThinkPad E14 Gen 2 User manual

E14 Gen 2 and E15 Gen 2
User Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• ppendix “Important safety information” on page 51
• Safety and Warranty Guide
• Setup Guide
First Edition (May 2020)
© Copyright Lenovo 2020.
LIMITED ND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
dministration “GS ” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
About this do umentation . . . . . . . . iii
Chapter 1. Meet your omputer . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Base . . . . . . . . . . . . . . . . . . . . 2
Left . . . . . . . . . . . . . . . . . . . . 4
Right . . . . . . . . . . . . . . . . . . . . 6
Features and specifications . . . . . . . . . . . 7
Statement on USB transfer rate . . . . . . . . 8
Chapter 2. Get started with your
omputer . . . . . . . . . . . . . . . . . 9
Get started with Windows 10 . . . . . . . . . . 9
Windows account . . . . . . . . . . . . . 9
Windows user interface . . . . . . . . . . 10
Windows label . . . . . . . . . . . . . 11
Connect to networks . . . . . . . . . . . . . 11
Connect to the wired Ethernet . . . . . . . 11
Connect to Wi-Fi networks. . . . . . . . . 11
Use Lenovo Vantage . . . . . . . . . . . . . 12
Interact with your computer . . . . . . . . . . 12
Use the keyboard shortcuts . . . . . . . . 13
Use the TrackPoint pointing device . . . . . 15
Use the trackpad . . . . . . . . . . . . 16
Use the Intelligent Cooling feature . . . . . . 19
Use multimedia . . . . . . . . . . . . . . . 19
Use audio . . . . . . . . . . . . . . . 19
Connect to an external display . . . . . . . 19
Chapter 3. Explore your omputer . . 21
Manage power . . . . . . . . . . . . . . . 21
Check the battery status and temperature. . . 21
Charge the computer . . . . . . . . . . . 21
Maximize the battery life . . . . . . . . . 22
Set power button behaviors . . . . . . . . 22
Set the power plan . . . . . . . . . . . . 22
Transfer data . . . . . . . . . . . . . . . . 22
Connect to a Bluetooth-enabled device. . . . 23
irplane mode . . . . . . . . . . . . . . . 23
Purchase options . . . . . . . . . . . . . . 23
Chapter 4. Se ure your omputer
and information . . . . . . . . . . . . 25
Lock the computer . . . . . . . . . . . . . 25
Use passwords . . . . . . . . . . . . . . . 25
Password types . . . . . . . . . . . . . 25
Set, change, and remove a password . . . . 27
Use Power Loss Protection function (for selected
models) . . . . . . . . . . . . . . . . . . 28
Use the fingerprint reader (for selected models) . . 28
Use face authentication (for selected models) . . . 28
Use firewalls and antivirus programs. . . . . . . 29
Chapter 5. Configure advan ed
settings. . . . . . . . . . . . . . . . . 31
UEFI BIOS . . . . . . . . . . . . . . . . . 31
What is UEFI BIOS . . . . . . . . . . . . 31
Enter the UEFI BIOS menu . . . . . . . . . 31
Navigate in the UEFI BIOS interface . . . . . 31
Change the startup sequence . . . . . . . 31
Set the system date and time. . . . . . . . 32
Update UEFI BIOS . . . . . . . . . . . . 32
Recovery information . . . . . . . . . . . . 32
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 32
Restore your files from a backup . . . . . . 32
Reset your computer . . . . . . . . . . . 32
Use advanced options . . . . . . . . . . 33
Windows automatic recovery. . . . . . . . 33
Create and use a recovery USB device . . . . 33
Install Windows 10 and drivers . . . . . . . . . 34
Chapter 6. CRU repla ement . . . . . 37
What are CRUs . . . . . . . . . . . . . . . 37
Disable Fast Startup and the built-in battery. . . . 37
Replace a CRU . . . . . . . . . . . . . . . 38
Base cover assembly . . . . . . . . . . . 38
Memory module (for selected models) . . . . 39
M.2 solid-state drive . . . . . . . . . . . 41
Chapter 7. Help and support . . . . . 45
Frequently asked questions . . . . . . . . . . 45
Error messages . . . . . . . . . . . . . . . 46
Beep errors . . . . . . . . . . . . . . . . 47
Self-help resources . . . . . . . . . . . . . 48
Call Lenovo . . . . . . . . . . . . . . . . 49
Before you contact Lenovo . . . . . . . . 49
Lenovo Customer Support Center . . . . . . 49
Purchase additional services. . . . . . . . . . 50
Appendix A. Important safety
information . . . . . . . . . . . . . . . 51
Appendix B. A essibility and
ergonomi information . . . . . . . . 65
© Copyright Lenovo 2020 i

Appendix C. Complian e
information . . . . . . . . . . . . . . . 69
Appendix D. Noti es and
trademarks . . . . . . . . . . . . . . . 83
ii E14 Gen 2 and E15 Gen 2 User Guide

About this do umentation
• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of operating systems and programs, some user interface instructions might not
be applicable to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, including this User Guide. To get the latest documentation, go to https://
pcsupport.lenovo.com.
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
s a result, some information in this documentation might become outdated. Refer to Microsoft resources
for the latest information.
© Copyright Lenovo 2020 iii

iv E14 Gen 2 and E15 Gen 2 User Guide

Chapter 1. Meet your omputer
Front
1. Microphones Capture or record sound.
2. Infrared LED*
Emit infrared (IR) light.
Note: Do not block the IR light-emitting diode (LED). Otherwise, the IR function
might not work.
3. Camera with IR function*
Take pictures or record videos by clicking Camera from the Start menu. The
indicator next to the camera is on when the camera is in use.
Log in to your computer with face authentication. See “Use face authentication
(for selected models)” on page 28.
If you use other apps that support photographing, video chatting, and video
conference, the camera starts automatically when you enable the camera-
required feature from the app.
4. ThinkShutter Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect
your privacy.
5. Camera*
Take pictures or record videos by clicking Camera from the Start menu. The
indicator next to the camera is on when the camera is in use.
If you use other apps that support photographing, video chatting, and video
conference, the camera starts automatically when you enable the camera-
required feature from the app.
* for selected models
© Copyright Lenovo 2020 1

Base
E14 Gen 2
E15 Gen 2
2E14 Gen 2 and E15 Gen 2 User Guide

1. Power button / fingerprint
reader*
Use as power button
Press to turn on the computer or put the computer to sleep mode.
To turn off the computer, open the Start menu, click Power, and then select
Shut down.
The indicator in the power button shows the system status of your computer.
• White, Blinking for three times: The computer is initially connected to power.
• White, On: The computer is on.
• Off: The computer is off or in hibernation mode.
• White, Blinking rapidly: The computer is entering sleep or hibernation mode.
• White, Blinking slowly: The computer is in sleep mode.
Use as fingerprint reader
Log in to your computer with enrolled fingerprints. See “Use the fingerprint reader
(for selected models)” on page 28.
The indicator shows the status of the fingerprint reader:
• Green, blinking for two se onds, then turn solid on: The computer is ready
for fingerprint scan.
• White, solid on: The scan is successful.
2. Numeric keypad Quickly input numbers.
3. Speakers Enable you to experience high-quality sound.
4. Trackpad Perform finger touch and all the functions of a traditional mouse. See “Use the
trackpad” on page 16.
5. TrackPoint® pointing device Perform all the functions of a traditional mouse. See “Use the TrackPoint pointing
device” on page 15.
* for selected models
Chapter 1.Meet your computer 3

Left
1. USB-C™ connector (USB 3.2
Gen 1) • Charge your computer.
• Charge USB-C compatible devices with the output voltage and current of 5 V
and 3 .
• Transfer data at USB 3.2 speed, up to 5 Gbps.
• Connect to an external display:
– USB-C to VG : 1920 x 1080 pixels, 60 Hz
– USB-C to DP: 3840 x 2160 pixels, 60 Hz
• Supply power to another computer using P-to-P (Peer to Peer) 2.0 charging
function. See “Use P-to-P 2.0 charging function” on page 21.
• Connect to USB-C accessories to help expand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
2. lways On USB 3.2 connector
Gen 1
With the lways On USB feature enabled, the lways On USB 3.2 connector Gen
1 can charge a USB-compatible device when the computer is on, off, in sleep
mode, or in hibernation mode.
Notes:
• By default, Always On USB is enabled and Charge in Battery Mode is
disabled in UEFI BIOS.
• When the computer is off or in hibernation mode, and Charge in Battery Mode
is disabled in UEFI BIOS, ensure that you have connected the computer to ac
power.
To enable the lways On USB feature:
1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 31.
2. Click Config ➙ USB ➙ Always On USB to enable the lways On USB
feature.
4E14 Gen 2 and E15 Gen 2 User Guide

3. HDMI™ connector Connect to a compatible digital audio device or video monitor, such as an HDTV.
4. udio connector
• Connect headphones with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the
sound from the computer.
• Connect a headset with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the
sound from the computer or talk with others.
Note: This connector does not support standalone external microphones.
Chapter 1.Meet your computer 5

Right
1. USB 2.0 connector Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
2. Ethernet connector Connect to a local area network (L N).
3. Security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible
security cable lock. See “Lock the computer” on page 25.
6E14 Gen 2 and E15 Gen 2 User Guide

Features and spe ifi ations
Dimensions
E14 Gen 2
• Width: 324 mm (12.76 inches)
• Depth: 220.7 mm (8.69 inches)
• Thickness: 18.65 mm to 21.05 mm (0.73 inches to 0.83 inches)
E15 Gen 2
• Width: 365 mm (14.37 inches)
• Depth: 240 mm (9.45 inches)
• Thickness: 18.9 mm to 19.65 mm (0.74 inches to 0.77 inches)
Maximum heat output
(depending on the model)
• 45 W (154 Btu/hr)
• 65 W (222 Btu/hr)
Power sour e (ac power
adapter)
• Sine-wave input at 50 Hz to 60 Hz
• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz
Mi ropro essor To view the microprocessor information of your computer, right-click the Start
button and then click System.
Memory
• Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)
*, up to 16 GB
• Double data rate 4 (DDR4) memory module soldered on the system board, up
to 8 GB
Storage devi e M.2 solid-state drive
Display
• Brightness control
• Color display with Thin Film Transistor (TFT) technology
• Color display with In-Plane Switching (IPS) or Twisted Nematic (TN) technology
• Display size:
– E14 Gen 2: 355.6 mm (14 inches)
– E15 Gen 2: 396.24 mm (15.6 inches)
• Display resolution: 1920 x 1080 pixels
• Integrated graphics
Keyboard
• Function keys
• Numeric keypad (for E15 Gen 2 only)
• Six-row keyboard or six-row keyboard with backlight
• Trackpad
• TrackPoint pointing device
Conne tors and slots
• udio connector
• Ethernet connector
• lways On USB 3.2 connector Gen 1
• HDMI connector
• USB 2.0 connector
• USB-C connector (USB 3.2 Gen 1)
Chapter 1.Meet your computer 7

Se urity features
• Face authentication*
• Fingerprint reader*
• Password
• Security-lock slot
• Trusted Platform Module (TPM)
Wireless features • Bluetooth
• Wireless L N
Others • Camera*
• Microphones
* for selected models
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB devi e Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
3.2 Gen 2 × 2 20
8E14 Gen 2 and E15 Gen 2 User Guide

Chapter 2. Get started with your omputer
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows
10, see the Windows help information.
Windows a ount
user account is required to use the Windows operating system. It can either be a Windows user account or
a Microsoft account.
Windows user a ount
When you start Windows for the first time, you are prompted to create a Windows user account. This first
account you created is of the “ dministrator” type. With an dministrator account, you can create additional
user accounts or change account types by doing the following:
1. Open the Start menu and select Settings ➙ A ounts ➙ Family & other users.
2. Follow the on-screen instructions.
Mi rosoft a ount
You can also log in to the Windows operating system with a Microsoft account.
To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-
screen instructions.
With a Microsoft account, you can:
• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook.
com.
• Sync personalized settings across other Windows-based devices.
© Copyright Lenovo 2020 9

Windows user interfa e
1. A ount Change account settings, lock the computer, or sign out from the current account.
2. Do uments Open the Do uments folder, a default folder to save your received files.
3. Pi tures Open the Pi tures folder, a default folder to save your received pictures.
4. Settings Launch Settings.
5. Power Shut down, restart, or put the computer into sleep mode.
6. Start button Open the Start menu.
7. Windows Sear h Type what you are looking for in the search box and get search results from your
computer and the Web.
8. Task View Display all opened apps and switch among them.
9. Windows notifi ation area Display notifications and status of some features.
10. Battery status i on Display power status and change battery or power settings. When your computer
is not connected to ac power, the icon changes to .
11. Network i on Connect to an available wireless network and display the network status. When
connected to a wired network, the icon changes to .
12. A tion enter Display the latest notifications from apps and provide quick access to some
features.
Open the Start menu
• Click the Start button.
• Press the Windows logo key on the keyboard.
A ess Control Panel
• Open the Start menu and click Windows System ➙ Control Panel.
10 E14 Gen 2 and E15 Gen 2 User Guide

• Use Windows Search.
Laun h an app
• Open the Start menu and select the app you want to launch.
• Use Windows Search.
Windows label
Your computer might have a Windows 10 Genuine Microsoft label affixed to its cover depending on the
following factors:
• Your geographic location
• Edition of Windows 10 that is preinstalled
Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of
Genuine Microsoft labels.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models
preinstalled with any version of Windows 10.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed
for Windows 10 Pro.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.aspx.
There are no external, visual indicators of the Product ID or Windows version for which the computer is
licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is
installed, the installation program checks the computer firmware for a valid, matching Product ID to complete
the activation.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro
license downgrade rights.
Conne t to networks
Your computer helps you connect to the world through a wired or wireless network.
Conne t to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Note: If the computer is connected to a supported docking station or dock, use the Ethernet connector on
the docking station or dock instead of the one on the computer.
Conne t to Wi-Fi networks
1. Click the network icon in the Windows notification area. list of available wireless networks is displayed.
2. Select a network available for connection. Provide required information, if needed.
Chapter 2.Get started with your computer 11

Use Lenovo Vantage
The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
A ess Lenovo Vantage
Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box.
To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Key features
Lenovo Vantage enables you to:
• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Look up warranty status (online).
• ccess User Guide and helpful articles.
Notes:
• The available features vary depending on the computer model.
• Lenovo Vantage makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface.
Intera t with your omputer
Your computer provides you various ways to navigate the screen.
12 E14 Gen 2 and E15 Gen 2 User Guide

Use the keyboard short uts
The special keys on the keyboard help you work more easily and effectively.
E14 Gen 2
E15 Gen 2
1. Windows logo key
Open the Start menu.
For information about using this key with other keys, see the Windows help
information.
2. Caps Lock key
Switch the letter case between the upper case and lower case.
When the key indicator is on, you can type uppercase letters.
3. F1–F12 function keys
Invoke the special function printed as an icon on each key or standard function.
To choose whether to invoke the special function or standard function:
1. Go to Control Panel and view by Large icons or Small icons.
2. Click Keyboard or Lenovo - Keyboard Manager and select the option of
your preference.
4. Numeric keypad (for E15 Gen 2
only) Input numbers quickly when the Numeric Lock indicator is on.
Chapter 2.Get started with your computer 13

Switch the function of the F1–F12 keys between the standard function and special
function printed as an icon on each key.
When the Fn Lock indicator is on:
• Press F1-F12 to use the standard function.
• Press Fn+F1-F12 to use the special function.
When the Fn Lock indicator is off:
• Press Fn+F1-F12 to use the standard function.
• Press F1-F12 to use the special function.
Mute or unmute the speakers.
When the key indicator is on, the speakers are muted.
If you mute the speakers and turn off your computer, the speakers remain muted
when you turn on your computer.
Decrease the speaker volume.
Increase the speaker volume.
Mute or unmute the microphones.
When the key indicator is on, the microphones are muted.
Darken the computer display.
Brighten the computer display.
Manage external displays.
Enable or disable the built-in wireless features.
Open or collapse the notification center.
nswer incoming calls.
This function only works with some apps, such as Skype for Business 2016 and
Microsoft Teams 1.0.
By default, the function works with Skype for Business 2016. You can change the
default setting on Lenovo Vantage.
Decline incoming calls.
This function only works with some apps, such as Skype for Business 2016 and
Microsoft Teams 1.0.
By default, the function works with Skype for Business 2016. You can change the
default setting on Lenovo Vantage.
Note: You can also press F11 to hang up ongoing calls on Skype for Business
2016.
Invoke the function defined by yourself.
Open Lenovo Vantage, and you can define different functions for the F12 key.
14 E14 Gen 2 and E15 Gen 2 User Guide