
EnablingFeaturesonDemandRAID
software...............118
ConfiguringRAIDarrays.........118
AdvancedSettingsUtilityprogram.....119
UsingLenovoXClarityAdministrator....119
UpdatingSystemsDirector........119
UpdatingtheUniversalUniqueIdentifier
(UUID)................120
UpdatingtheDMI/SMBIOSdata......123
Chapter4.Troubleshootin.....127
Starthere.................127
Diagnosingaproblem..........127
Undocumentedproblems........129
Servicebulletins..............130
Checkoutprocedure............130
Aboutthecheckoutprocedure......130
Performingthecheckoutprocedure....131
Diagnostictools..............131
Lightpathdiagnostics..........133
Power-supplyLEDs...........139
SystempulseLEDs...........140
Eventlogs...............141
POST................143
LenovoDynamicSystemAnalysis.....144
Automatedservicerequest(callhome).....146
LenovoElectronicServiceAgent......146
Errormessages..............147
Troubleshootingbysymptom.........147
CD/DVDdriveproblems.........147
Generalproblems............148
GPU/VGAadapterproblems.......148
Harddiskdriveproblems.........149
Hypervisorproblems..........149
Intermittentproblems..........150
KeyboardmouseorUSB-device
problems...............150
Memoryproblems...........151
Microprocessorproblems........152
Monitorproblems............153
Networkconnectionproblems.......154
Optional-deviceproblems........155
Powerproblems............155
RAID/storageadapterproblems......157
Serialportproblems...........157
ServerGuideproblems..........158
Softwareproblems...........159
UniversalSerialBus(USB)portproblems..160
Solvingpowerproblems...........160
SolvingEthernetcontrollerproblems......160
Solvingundeterminedproblems........161
Problemdeterminationtips..........162
Recoveringtheserverfirmware(UEFIupdate
failure)..................163
In-bandmanualrecoverymethod.....163
In-bandautomatedbootrecoverymethod..164
Out-of-bandmethod..........164
Automatedbootrecovery(ABR)........164
Nx-bootfailure...............165
Chapter5.Partslistin,Lenovo
Systemx3500M4Type7383....167
Replaceableservercomponents........167
Structuralparts.............176
Powercords...............177
Chapter6.Removinandreplacin
components.............181
Returningadeviceorcomponent.......181
Openingthebezelmediadoor........181
Closingthebezelmediadoor.........183
Removingandreplacingservercomponents...184
Removingandreplacingstructuralparts...184
RemovingandreplacingTier1CRUs....193
RemovingandreplacingTier2CRUs....278
Internalcableroutingandconnectors....312
AppendixA.InteratedManaement
ModuleII(IMM2)errormessaes.331
ListofIMMevents.............332
IMMEventsthatautomaticallynotifySupport..955
AppendixB.UEFI(POST)error
codes................965
ListofUEFIevents.............965
AppendixC.DSAdianostictest
results................989
DSABroadcomnetworktestresults......989
TestresultsfortheDSABroadcomnetwork
test.................989
DSABrocadetestresults..........999
TestresultsfortheDSABrocadetest....999
DSAcheckpointpaneltestresults......1008
TestresultsfortheDSAcheckpointpanel
test................1008
DSACPUstresstestresults........1010
TestresultsfortheDSACPUstresstest..1010
DSAEmulexadaptertestresults.......1013
TestresultsfortheDSAEmulexadapter
test................1013
DSAEXAportpingtestresults.......1017
iiSystemx3500M4InstallationandServiceGuide