
Serviceadvisor.............121
ElectronicServiceAgent.........121
Errormessages..............121
Troubleshootingbysymtom.........121
Hyervisorroblems..........122
Generalroblems............122
Harddiskdriveroblems.........122
Intermittentroblems..........124
Keyboard,mouse,orointing-device
roblems...............125
Memoryroblems...........126
Microrocessorroblems........127
Monitorandvideoroblems.......127
Networkconnectionroblems.......129
Otional-deviceroblems........130
Powerroblems............131
Serial-deviceroblems.........132
ServerGuideroblems..........133
Softwareroblems...........133
UniversalSerialBus(USB)ortroblems..134
Videoroblems............134
Solvingowerroblems...........134
SolvingEthernetcontrollerroblems......134
Solvingundeterminedroblems........135
Problemdeterminationtis..........136
Recoveringtheserverfirmware........137
Automatedbootrecovery(ABR)........139
Nx-bootfailure...............139
Chapter5.Partslisting.......141
Relaceableservercomonents........141
Consumableandstructuralarts......147
Powercords...............148
Chapter6.Removingandreplacing
components.............151
Returningadeviceorcomonent.......151
Internalcablerouting............151
Hot-swaharddiskdrivebacklanecable
connections..............151
Removingandrelacingcomonents.....153
RemovingandrelacingTier1CRUs....154
RemovingandrelacingTier2CRUs....227
Removingandrelacingconsumableand
structuralarts.............247
AppendixA.ntegratedmanagement
module(MM2)errormessages.255
ListofIMMevents.............256
IMMEventsthatautomaticallynotifySuort..712
AppendixB.UEF/POSTerror
codes................719
ListofUEFIevents.............719
AppendixC.DSAdiagnostictest
results................743
DSABroadcomnetworktestresults......743
TestresultsfortheDSABroadcomnetwork
test.................743
DSABrocadetestresults..........753
TestresultsfortheDSABrocadetest....753
DSAcheckointaneltestresults.......762
TestresultsfortheDSAcheckointanel
test.................762
DSACPUstresstestresults.........764
TestresultsfortheDSACPUstresstest...764
DSAEmulexadatertestresults........767
TestresultsfortheDSAEmulexadater
test.................767
DSAEXAortingtestresults........771
TestresultsfortheDSAEXAortingtest..771
DSAharddrivetestresults..........774
TestresultsfortheDSAharddrivetest...774
DSAIntelnetworktestresults.........775
TestresultsfortheDSAIntelnetworktest..775
DSALSIharddrivetestresults........782
TestresultsfortheDSALSIharddrivetest..782
DSAMellanoxadatertestresults.......783
TestresultsfortheDSAMellanoxadater
test.................784
DSAmemoryisolationtestresults.......786
TestresultsfortheDSAmemoryisolation
test.................786
DSAmemorystresstestresults........864
TestresultsfortheDSAmemorystresstest..864
DSANvidiaGPUtestresults.........867
TestresultsfortheDSANvidiaGPUtest...868
DSAoticaldrivetestresults.........874
TestresultsfortheDSAoticaldrivetest..874
DSAsystemmanagementtestresults.....879
TestresultsfortheDSAsystemmanagement
test.................879
DSAtaedrivetestresults..........893
TestresultsfortheDSAtaedrivetest...893
AppendixD.Gettinghelpand
technicalassistance........899
Beforeyoucall...............899
Usingthedocumentation..........900
GettinghelandinformationfromtheWorldWide
Web...................900
HowtosendDSAdata...........900
iiLenovoSystemx3650M4BDInstallationandServiceGuide