Contents
Safetyv
Safetystatements..............vi
Chapter1TheSystemx3650M5
server1
TheDocumentationCD............5
Hardwareandsoftwarerequirements.....5
TheDocumentationCD..........5
Relateddocumentation............6
Noticesandstatementsinthisdocument.....6
Serverfeaturesandsecifications........7
Railandsuortedrackcabinet
secifications.............12
Whatyourserveroffers...........13
SystemsDirector..............15
Reliability,availability,andserviceability.....16
Servercontrols,LEDs,andower.......18
Frontview...............18
Oeratorinformationanel........20
LCDsysteminformationdislayanel...21
Rearview...............23
Servercomonents...........26
Serverowerfeatures..........39
Chapter2Configurationinformation
andinstructions43
Udatingthefirmware............43
Configuringtheserver............44
UsingtheServerGuideSetuandInstallation
CD.................45
UsingtheSetuutility..........46
UsingtheBootManager.........52
Startingthebackuserverfirmware....53
TheUdateXpressSystemPackInstaller..53
Usingtheintegratedmanagementmodule..53
Usingtheremoteresenceandblue-screen
caturefeatures............54
Usingtheembeddedhyervisor......56
ConfiguringtheEthernetcontroller.....57
EnablingFeaturesonDemandEthernet
software...............57
EnablingFeaturesonDemandRAID
software...............57
ConfiguringRAIDarrays.........58
AdvancedSettingsUtilityrogram.....58
UdatingSystemsDirector........58
UdatingtheUniversalUniqueIdentifier
(UUID)................59
UdatingtheDMI/SMBIOSdata......62
Chapter3Troubleshooting65
Starthere.................65
Diagnosingaroblem..........65
Undocumentedroblems........67
Servicebulletins..............67
Checkoutrocedure............68
Aboutthecheckoutrocedure......68
Performingthecheckoutrocedure....68
Diagnostictools..............69
Power-sulyLEDs...........71
SystemulseLEDs...........74
PCIriser-cardLEDs...........75
Eventlogs...............75
POST................77
DynamicSystemAnalysis........78
Automatedservicerequest(callhome).....80
ElectronicServiceAgent.........80
Errormessages..............80
Troubleshootingbysymtom.........81
CD/DVDdriveroblems.........81
Generalroblems............82
Harddiskdriveroblems.........82
Hyervisorroblems..........84
Intermittentroblems..........84
Keyboard,mouse,orUSB-deviceroblems.85
Memoryroblems...........86
Microrocessorroblems........87
Monitorandvideoroblems.......87
Networkconnectionroblems.......89
Otional-deviceroblems........90
Powerroblems............91
Serial-deviceroblems.........99
ServerGuideroblems..........99
Softwareroblems...........100
UniversalSerialBus(USB)ortroblems..100
Videoroblems............101
Solvingowerroblems...........101
SolvingEthernetcontrollerroblems......103
Solvingundeterminedroblems........104
Problemdeterminationtis..........105
Recoveringtheserverfirmware(UEFIudate
failure)..................106
In-bandmanualrecoverymethod.....106
In-bandautomatedbootrecoverymethod..108
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