Lexmark X9575 User manual

9500 Series Getting Started
2007 www.lexmark.com

Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and
power supply cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to
abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or
electricalshockresults.Inspectthepowercordregularlyforsignsofmisuse.Removethepowercordfromtheelectricaloutletbeforeinspecting
it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety
features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION—SHOCKHAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling
connections, such as the power supply cord or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.

Contents
Safety information.............................................................................2
Introduction........................................................................................5
Finding information about the printer...........................................................................................................................5
Setting up the printer........................................................................8
Setting up the printer for use with a computer..........................................................................................................8
Setting up the printer for use without a computer or network (standalone)..................................................9
Installing the printer software........................................................................................................................................13
Installing the optional XPS driver (Windows Vista users only)............................................................................13
Using the printer..............................................................................15
Understanding the printer...............................................................................................................................................15
Understanding the parts of the printer .................................................................................................................................. 15
Understanding the printer software........................................................................................................................................16
Using the Macintosh printer software..................................................................................................................................... 17
Performing basic printer functions...............................................................................................................................18
Making a copy.................................................................................................................................................................................. 18
Printing a photo or selected photos........................................................................................................................................19
Scanning a document................................................................................................................................................................... 19
Sending a fax using the control panel .................................................................................................................................... 20
Ordering supplies................................................................................................................................................................21
Ordering print cartridges............................................................................................................................................................. 21
Ordering paper and other supplies.......................................................................................................................................... 21
Getting the printer ready to fax...................................................23
Choosing a fax connection..............................................................................................................................................23
Connecting directly to a telephone wall jack............................................................................................................24
Connecting directly to a telephone wall jack in Germany...................................................................................24
Connecting to a telephone..............................................................................................................................................26
Connecting to an answering machine.........................................................................................................................27
Connecting to a computer with a modem.................................................................................................................28
Using an RJ11 adapter.......................................................................................................................................................30
Connecting the printer to a network...........................................34
Connecting the printer......................................................................................................................................................34
Wireless networking...........................................................................................................................................................34
Contents
3

Information you will need to set up the printer on a wireless network...................................................................... 34
Installing the printer on a wireless network.......................................................................................................................... 35
Interpreting the colors of the Wi-Fi indicator light.............................................................................................................36
Finding the signal strength......................................................................................................................................................... 36
Wired networking................................................................................................................................................................36
Installing the printer on a wired (Ethernet) network......................................................................................................... 36
Connecting the printer directly to the computer with a USB cable............................................................................. 37
Troubleshooting...............................................................................38
Setup troubleshooting......................................................................................................................................................38
Power button is not lit ..................................................................................................................................................................38
Software does not install.............................................................................................................................................................. 38
Page does not print........................................................................................................................................................................40
Wireless troubleshooting.................................................................................................................................................41
Check your security keys.............................................................................................................................................................. 41
Wireless setup program cannot communicate with the printer during installation.............................................42
Wi-Fi indicator light is blinking orange during installation.............................................................................................43
Wi-Fi indicator light is still orange ............................................................................................................................................ 45
Printer cannot connect to the wireless network.................................................................................................................46
Wireless network printer does not print.................................................................................................................................48
General network troubleshooting.................................................................................................................................50
Printer is configured correctly, but cannot be found on the network ........................................................................ 50
Printing a network setup page .................................................................................................................................................. 50
Notices................................................................................................52
Product information...........................................................................................................................................................52
Edition notice........................................................................................................................................................................52
European EC directives conformity statement for radio products....................................................................54
Networking glossary.......................................................................59
Contents
4

Introduction
Finding information about the printer
Publications
See the For
Quick Setup sheet Initial setup instructions. This sheet comes in the printer box.
Getting Started guide Setup instructions. This booklet comes in the printer box.
User's Guide Complete instructions for using the printer on a Windows operating system. It installs with
the printer software.
To access the User's Guide:
1Do one of the following:
•In Windows Vista, click .
•In Windows XP and earlier, click Start.
2Click Programs or All Programs ªUser's Guide.
A printable version is on the User's Guide CD.
Mac Help Complete instructions for using the printer on a Macintosh operating system. It installs with
the printer software.
To access the Mac Help:
1From the Finder desktop, double-click the Lexmark 9500 Series folder.
2Double-click the printer Help icon.
A printable version is on the User's Guide CD.
Introduction
5

Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support Call us at
•US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
•Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–
11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–7:00 PM
ET)
•Mexico: 01-800-253-9627
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may
change without notice. For the most recent
phone numbers available, see the printed
warranty statement that shipped with your
printer.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Selectacountry or region,andthenselect the
Customer Support link.
Note: For additional information about
contactingLexmark,seetheprintedwarranty
that shipped with your printer.
E-mail support For e-mail support, visit our Web site:
www.lexmark.com.
1Click CUSTOMER SUPPORT.
2Click Technical Support.
3Select your printer family.
4Select your printer model.
5From the Support Tools section, click e-
Mail Support.
6Complete the form, and then click
Submit Request.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Selectacountry or region,andthenselect the
Customer Support link.
Note: For additional information about
contactingLexmark,seetheprintedwarranty
that shipped with your printer.
Introduction
6

Limited Warranty
Description Where to find (US) Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that
this printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.
To view the limitations and conditions of
thislimitedwarranty,seetheStatementof
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.
1Click CUSTOMER SUPPORT.
2Click Warranty Information.
3From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.
4Scroll through the Web page to view
the warranty.
Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Operating system notice
Most features and functions of the printer are operating system-dependent. For complete descriptions, see theUser's
Guide for Windows and the Mac Help for Macintosh.
Introduction
7

Setting up the printer
This chapter explains how to set up the printer. You can set up the printer to work either with a computer or as a
standalone device.
Setting up the printer for use with a computer
1Before you unpack the printer or attach anything, locate the CD for Windows or the CD for Macintosh, depending
on which operating system you use.
2Make sure the computer is on, and then, depending on the operating system you use, insert the CD for Windows
or Macintosh.
Wait several seconds for the install screen to appear.
Notes:
•If you have inserted the Windows CD and the install screen does not appear automatically, click Start ª
Run, and then type D:\setup.exe, where Dis the letter of your CD or DVD drive.
•If you have inserted the Macintosh CD and the install screen does not appear automatically, click the CD icon
on the desktop, and then double-click Install.
3Follow the instructions on the computer screen to set up the printer.
YoursecuritysoftwaremaynotifyyouthatLexmarksoftwareistryingtocommunicatewithyourcomputersystem.
Always allow these programs to communicate. This is necessary for the printer to work properly.
Note: If you are using Windows Vista, and a “Found New Hardware” message appears on the computer screen,
select the recommended option.
Setting up the printer
8

Setting up the printer for use without a computer or
network (standalone)
Use the following instructions if you do not intend to connect the printer to a computer or to a network.
1Unpack the printer, and find the items shown.
1, 2 Print cartridges
3, 4, 5 Telephone cord, power cord, installation cable
6Quick Setup sheet
7Getting Started guide
8Installation software CDs for Windows and Macintosh
9User's Guide CD
2Remove all tape and packing material from all areas of the printer.
Setting up the printer
9

3Pull Tray 1 completely out of the printer, and then move the paper guides to the sides.
4Load the paper, and then adjust the paper guides to rest against the paper.
5Insert the paper tray, and then lift the paper stop.
Setting up the printer
10

6Connect the power cord, and then turn the power on.
7Raise the control panel display. If prompted, set the language and country or region. Press the arrow keys on the
printer control panel to make your selections, and then press to save.
8Open the printer, and then press down on the black cartridge carrier lever.
9Remove the tape from the black print cartridge and then insert the cartridge in the left carrier.
Setting up the printer
11

10 Close the black cartridge carrier lid.
11 Press down on the color cartridge carrier lever, remove the tape from the color print cartridge, and then insert
the color cartridge in the right cartridge carrier.
12 Close the color cartridge carrier lid.
13 Close the printer, and then press .
An alignment page prints. You can discard or recycle this page.
Setting up the printer
12

Installing the printer software
Using the installation software CD (Windows users only)
Using the CD that came with the printer:
1Start Windows.
2When the desktop appears, insert the software CD.
The software installation screen appears.
3Click Install.
Using the installation software CD (Macintosh users only)
1Close all open software applications.
2Insert the software CD.
3From the Finder desktop, double-click the printer CD icon that automatically appears.
4Double-click the Install icon.
5Follow the instructions on the computer screen.
Using the World Wide Web
1Go to the Lexmark Web site at www.lexmark.com.
2From the home page, navigate through the menu selection, and then click Drivers & Downloads.
3Choose the printer and the printer driver for your operating system.
4Follow the instructions on the computer screen to download the driver and install the printer software.
Installing the optional XPS driver (Windows Vista users
only)
The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS
color and graphics features that are available only for Windows Vista users. To use XPS features, you must install the
XPS driver as an additional driver after you install the regular printer software.
Notes:
•Before installing the XPS driver, you must install the printer on your computer.
•Before installing the XPS driver, you must install the Microsoft QFE Patch and extract the driver files from the
installation software CD. To install the patch, you must have administrator privileges on the computer.
To install the Microsoft QFE Patch and extract the driver:
1Insert the installation software CD, and then click Cancel when the Setup Wizard appears.
2Click ªComputer.
Setting up the printer
13

3Double-click the CD-ROM drive icon, and then double-click Drivers.
4Double-click xps, and then double-click setupxps file.
XPS driver files are copied to your computer, and any required Microsoft XPS files are launched. Follow the
instructions on the screen to finish installing the patch.
To install the XPS driver:
1Click ªControl Panel.
2Under Hardware and Sound, click Printer, and then click Add a Printer.
3From the Add Printer dialog, click Add a local printer.
4From the “Use an existing port” drop-down menu, select Virtual printer port for USB, and then click Next.
5Click Have disk.
The Install From Disk dialog appears.
6Click Browse, and then navigate to the XPS driver files on your computer:
aClick Computer, and then double-click (C:).
bDouble-click the folder that ends in your printer model number, and then double-click Drivers.
cDouble-click xps, and then click Open.
dFrom the Install From Disk dialog, click OK.
7Click Next on the two additional dialogs that appear.
For more information on the XPS driver, see the XPS readmefile on the installation software CD. The file is located
in the xps folder with the setupxps batch file (D:\Drivers\xps\readme).
Setting up the printer
14

Using the printer
This chapter provides an overview of the parts of the printer, the printer software, and some basic printer functions.
Understanding the printer
Understanding the parts of the printer
Use the To
1, 2 Top cover, scanner glass Copy, scan, fax, or remove an item.
3, 4, 5, 6 AutomaticDocumentFeeder(ADF),ADFtray,ADF
paper guide, ADF output tray Copy, scan, or fax multiple-page letter-, legal-, and A4-size documents.
7Memory card slots and PictBridge port Insert a memory card and connect a PictBridge-
enabled digital camera or a flash drive to the printer.
8Control panel Operate the printer.
9, 10 Paper exit tray, paper tray (Tray 1) Load paper; printed paper exits on top of Tray 1.
11 Small media feeder Load envelopes, 10 x 15 cm (4 x 6 in.) photo paper,
and other small card sizes.
Using the printer
15

Use the To
1, 2 Scanner unit, print cartridge carrier Access the print cartridges; install, replace, or remove a print cartridge.
3Ethernet port Connect your computer to another computer, a local network, an
external DSL, or cable modem.
4LINE port Connect the printer to an active telephone line to send and receive
faxes. The printer must be connected to a telephone line to receive
incoming fax calls.
Note: Do not connect additional devices to the LINE port, and do not
connectaDSL(digitalsubscriber line), ISDN (integratedservicesdigital
network), or cable modem to the printer.
5EXT port Connect additional devices, such as a data/fax modem, telephone, or
answering machine, to the printer. This connection method may not
be available in all countries or regions.
Note: Remove the plug to access the port.
6USB port Connect the printer to a computer using a USB cable.
Warning—Potential Damage: Do not touch the USB port except
when plugging in or removing a USB cable or installation cable.
7Duplex unit •Print on both sides of the paper automatically.
•Pull out to remove paper jams in the duplex unit.
8Power supply with port Connect the printer to a power source. Plug the power cord into the
power supply at the back of the printer and then into the wall outlet.
9Internal wireless print server Communicate with other devices on a wireless network.
Understanding the printer software
The software that came with your printer includes the Productivity Studio, the Solution Center, the Fax Setup Utility,
the Fax Solutions Software, and Printing Preferences.
Note: Depending on the printer you have, some of these programs may not be applicable.
Using the printer
16

Use To
The Productivity Studio displays icons to click for scanning,
faxing, copying, and e-mail.
You can open it from the desktop by double-clicking the
Productivity Studio icon.
You can also access it this way:
1Do one of the following:
•In Windows Vista, click .
•In Windows XP and earlier, click Start.
2Click Programs or All Programs ªLexmark 9500 Series.
3Select Productivity Studio.
•Scan, copy, fax, e-mail, or print a photo or
document.
•Transfer photos.
•Make photo greeting cards.
•Adjust settings for the printer.
TheSolutionCenterprovideswaysto printphotos,troubleshoot
printing problems, install print cartridges, and perform
maintenance tasks.
To access the Solution Center select Printer Status and
Maintenance on the Productivity Studio Welcome Screen.
•Check ink levels, order print cartridges, and
find maintenance information.
•Troubleshoot.
•Use the “I Want To” menu.
•Find the electronic User's Guide.
The Fax Setup Utility lets you customize the fax settings which
will apply to the faxes you send or receive.
To access the Fax Setup Utility, select Fax History and
Settings on the Productivity Studio Welcome Screen. Then click
Adjust speed dial list and other fax settings.
•Set Ringing and Answering.
•Print fax history and status reports.
•Set Speed Dial and Group Dial numbers.
The Fax Solutions Software lets you to use the “I Want To” menu
and adjust how faxes are sent and received.
To access the Fax Solutions Software, select Fax History and
Settings on the Productivity Studio Welcome Screen.
•Send a fax.
•Access the phone book.
•View sample cover pages.
•Clicktoolbaritemstosend,print,orviewafax.
Printing Preferences is the software that controls the printing
function and settings.
When you have a document open, click File ªPrint to open
Printing Preferences.
•Print a document.
•Select print preferences.
•Print two-sided copies.
•Select paper type.
•Save settings.
Using the Macintosh printer software
When you used the installation software CD to set up the printer, you may have also chosen to install some other
applications. These applications are saved in the printer folder that appears on your Finder desktop after installation.
1From the Finder desktop, double-click the printer folder.
2Click the icon of the application you want to use.
Note: Not all of these programs are available on all printers. For example, if you purchased a printer that does not
scan or fax items, then the printer software will not support these functions.
Using the printer
17

Use the To
All-In-One-Center Customize settings for scan jobs.
Fax Setup Utility •Customize settings for fax jobs.
•Create and edit the Speed Dial list.
Network Card Reader •View photos from a memory device inserted into a network printer.
•Transfer photos and documents from a memory device to the computer over a
wireless network.
Wireless Setup Assistant Set up the printer on a wireless network.
Printer Utility •Install print cartridges and perform other maintenance tasks.
•Contact customer support.
The following dialogs are available from any program that allows you to print a document.
Use the To
Page Setup dialog Choose a paper size, orientation, and scaling value.
Print dialog •Adjust print settings and schedule print jobs.
•Print on both sides of the paper (duplex).
Printer Services Access helpful Web links and information.
Performing basic printer functions
Making a copy
You can make a copy using the Automatic Document Feeder or the scanner glass. Use the scanner glass for copies
requiring optimal reproduction.
1Load paper.
2Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass
in the upper left corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass.
3From the control panel, press or repeatedly until Copy is highlighted.
4Press or to select the number of copies.
The number of copies is automatically set to 1.
5Press .
Using the printer
18

Printing a photo or selected photos
1Load photo paper in Tray 1 or in the small media feeder.
Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the
printable side, see the instructions that came with the paper.)
2Insert a memory card or flash drive.
3From the control panel, press .
4Press to select Browse and Print Photos.
5Press or to navigate through the photos.
6Press to select a photo for printing.
7If you want to edit the photo, view the photo in full screen mode, change the print settings, or see a print preview
of the photo:
aPress .
bMake your selections using the control panel buttons.
cPress to save your changes.
dPress to go back to the photo.
8Press or to select the number of copies to print.
9You can select more photos for printing and editing by repeating step 5 through step 8.
10 Press to go to the print preview screen.
11 If you want to adjust the print settings after seeing the preview:
aPress .
bMake your selections.
cPress to save your selections, and then go back to the print preview screen.
12 Press to print.
Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at
least 24 hours before stacking, displaying, or storing.
Scanning a document
1Make sure the printer is connected to a computer, and both the printer and the computer are on.
2Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass.
3From the control panel, press or repeatedly until Scan is highlighted.
4Press .
Using the printer
19

5If your printer is connected to more than one computer:
aPress or repeatedly until the computer to which you want to scan is highlighted.
bPress .
If you set a PIN during network setup and are being asked for it:
1Enter the PIN using and to select a digit location and and to select a value for that digit.
2Press .
6Wait until the printer has finished downloading the scan applications list.
7Make your selections using the control panel buttons.
8Press .
9Follow the instructions on your computer screen.
Sending a fax using the control panel
This is the best way to send a fax if you are faxing documents that are already printed.
1Make sure the printer is on and is connected to a working phone line.
2Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass.
3From the control panel, press or repeatedly until Fax is highlighted.
4Press .
The Fax Mode menu appears.
5Enter a fax number.
Notes:
•You can include a calling card number as part of the fax number.
•A fax number can include up to 64 numbers, commas, periods, and/or the symbols * or #.
6Press to start the fax job.
Note: If you are scanning individual pages using the scanner glass, after each page is scanned, the message
Would you like to include another page in the fax? appears to prompt you either to scan
another page or to send the fax right away.
7If you want to send a fax to a group of numbers (broadcast fax), enter the fax numbers, until a maximum of 30
fax numbers have been entered.
Using the printer
20