Lexmark C925 User manual

Quick Reference
Learning about the printer
Understanding the printer control panel
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Item Description
1Display Shows the status of the printer
2Home Lets you navigate back to the home screen
3Keypad Allows you to enter numbers, letters, or
symbols
4Sleep Mode Enables Sleep Mode
Note: Touching the screen or any hard button
presses will cause the printer to wake from
Sleep Mode.
5USB port Allows the user to connect a USB flash drive to
the printer
Note: Only the front USB port supports flash
drives.
6Indicator light •Off—The printer is off.
•Blinking green—The printer is warming up,
processing data, or printing.
•Solid green—The printer is on, but idle.
•Solid red—Operator intervention is
needed.
•Amber—The printer enters Sleep Mode or
Hibernate Mode.
Item Description
7Stop/Cancel Stops all printer activity
Note: A list of options is displayed once
Stopped appears on the display.
Understanding the home screen
When the printer is turned on, the display shows a basic screen,
referred to as the home screen. Use the home screen buttons and icons
to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending
on your home screen customization settings, administrative setup,
and active embedded solutions.
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Touch To
1Change Language Change the primary language of the printer.
2Bookmarks Create, organize, and save a set of
bookmarks (URLs) into a tree view of folders
and file links.
Note: The tree view does not include
bookmarks created within Forms and
Favorites, and the ones in the tree are not
usable from within Forms and Favorites.
3Held Jobs Display all current held jobs.
Touch To
4USB or USB
Thumbdrive
View, select, or print photos and
documents from a flash drive.
Note: This icon appears only when you
return to the home screen while a
memory card or flash drive is connected
to the printer.
5Menus Access printer menus.
Note: These menus are available only
when the printer is in the Ready state.
6Status message
bar
•Show the current printer status such as
Ready or Busy.
•Show printer conditions such as Fuser
missing or Cartridge Low.
•Show intervention messages and the
instructions on how to clear them.
7Status/Supplies •Display a warning or error message
whenever the printer requires
intervention to continue processing.
•Access the messages screen for more
information on the message, and how
to clear it.
8Tips Open a context‑sensitive Help information
on the touch screen.
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on
your home screen customization settings, administrative setup, and
active embedded solutions.
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Sample touch screen
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Touch To
1Up arrow Scroll up.
2Delete folder Delete the file you selected.
3Left arrow Scroll to the left.
4Right arrow Scroll to the right.
5Right scroll increase Scroll to another value in increasing
order.
Touch To
6Left scroll decrease Scroll to another value in decreasing
order.
7Down arrow Scroll down.
8Accept Save a setting.
9Cancel •Cancel an action or a selection.
•Cancel out a screen and return to the
previous screen.
10 Back Navigate back to the previous screen.
Other touch-screen buttons
Touch To
Exit Exit from the current screen to the home screen.
Radio button Select or clear an item.
Features
Feature Description
Menu trail line:
Menus > Settings >
Print Settings >
Number of Copies
A menu trail line is located at the top of each
menu screen. This feature acts as a trail, showing
the path taken to arrive at the current menu. It
gives the exact location within the menus.
Number of Copies is not underlined since this is
the current screen. If you touch an underlined
word o n th e Num be r of Co pies scre en b ef or e th e
Number of Copies is set and saved, then the
selection is not saved, and does not become the
default setting.
Attendance message
alert
If an attendance message affects a function,
then this icon appears and the red indicator light
blinks.
Warning If an error condition occurs, then this icon
appears.
Setting up and using the home
screen applications
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view
and remotely configure printer settings even when you are not
physically near the printer.
1Obtain the printer IP address:
•From the printer control panel home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and
then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
2Open a Web browser, and then type the printer IP address in the
address field.
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3Press Enter.
Note: If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
Activating the home screen applications
For detailed information about configuring and using the home screen
applications, contact the place where you bought the printer.
Background and Idle Screen
Icon Description
The application lets you customize the
background and idle screen of your printer
home screen.
To change the background of the printer home screen using the printer
control panel, do the following:
1From the home screen, navigate to:
Change Background > select background to use
2Touch .
Forms and Favorites
Icon Description
The application helps you simplify and
streamline work processes by letting you
quickly find and print frequently used online
forms directly from the home screen. For
example, you can print the latest version of a
form exactly when you need it. This eliminates
inventories of printed forms that can easily
become outdated.
Note: The printer must have permission to
access the network folder, FTP site, or Web
site where the bookmark is stored. From the
computer where the bookmark is stored,
use sharing, security, and firewall settings to
allow the printer at least a read access. For
help, see the documentation that came with
your operating system.
To configure Forms and Favorites, do the following:
1From the Embedded Web Server, click Settings > Device
Solutions > Solutions (eSF) > Forms and Favorites.
2Define the bookmarks, and then customize the settings.
3Click Apply.
To use the application, touch Forms and Favorites on the home screen,
and then navigate through form categories, or search for forms based
on a form number, name, or description.
Eco‑Settings
Icon Description
The application lets you easily manage energy
consumption, noise, toner, and paper usage
settings to help reduce the environmental
impact of your printer.
Showroom
Icon Description
The application lets you create and display a
customized slide show on the touch screen of
your printer. You can specify how long each
slide is displayed, and images can be loaded
either from a flash drive or through the printer
Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer
screen and lets you interact with the printer control panel, even when
you are not physically near the printer. From your computer screen,
you can view the printer status, release held print jobs, create
bookmarks, and do other print-related tasks you might normally do
while standing at the printer.
To activate Remote Operator Panel, do the following:
1From the Embedded Web Server, click Settings > Device
Solutions > Solutions (eSF) > Remote Operator Panel.
2Select the Enabled check box, and then customize the settings.
3Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click
Applications > Remote Operator Panel > Launch VNC Applet.
Exporting and importing a configuration
using the Embedded Web Server
You can export configuration settings into a text file that can then be
imported and used to apply the settings to one or more additional
printers.
Exporting a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded
Solutions.
3From Installed Solutions, click the name of the application you want
to configure.
4Click Configure > Export.
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5Follow the instructions on the computer screen to save the
configuration file, and then enter a unique file name or use the
default name.
Note: If a JVM Out of Memory error occurs, then repeat the
export until the configuration file is saved.
Importing a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded
Solutions.
3From Installed Solutions, click the name of the application you want
to configure.
4Click Configure > Import.
5Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then
refresh the browser, and then click Apply.
Loading paper and specialty
media
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position
of the paper guides in each tray except in the standard 150‑sheet tray
(Tray 1) and in the multipurpose feeder. The Paper Size setting for Tray
1 is set manually via the wheel on the tray, while the Paper Size setting
for the multipurpose feeder is set in the Paper Size menu.
From the home screen, navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper
size or type >
Only Tray 1 has Plain Paper as the factory default Paper Type setting.
Custom 2, 3, 4, 5, and 6 are the default settings for the other trays.
Loading the standard or optional
550‑sheet tray
The printer has a standard 150‑sheet (Tray 1) and 250‑sheet tray (Tray
2), and it may have one or more optional 550‑sheet trays. All 550‑sheet
trays support the same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of
equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until
needed.
1Pull the tray out.
Notice the size indicators at the bottom of the tray. Use these
indicators to help position the guides.
2Make sure to release the width guide lock at the rear of the tray.
Squeeze and then slide the width guide to the correct position for
the paper size you are loading.
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Note: Always use the width guide lock at the rear of the tray to
prevent the margins from being knocked out of adjustment.
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3Squeeze and then slide the length guide to the correct position for
the paper size you are loading.
4Flex the sheets back and forth to loosen them. Do not fold or crease
the paper. Straighten the edges on a level surface.
5Load the paper stack with the recommended print side faceup.
Notes:
•If the paper is longer than A4, then load it in short‑edge
orientation.
•If the paper is shorter than A4, then load it in long‑edge
orientation.
•Make sure the paper is below the maximum fill line located
on the edge of the paper tray. Overloading the tray can
cause paper jams and possible printer damage.
Long‑edge orientation Short‑edge orientation
6Adjust both the width and length guides to lightly touch the edge
of the paper stack. Make sure the paper fits loosely in the tray, lies
flat, and is not bent or wrinkled.
7Turn the wheel clockwise to set the paper size.
8Lock the width guide.
9Insert the tray.
10 From the printer control panel, verify the Paper Size and Paper Type
for the tray based on the paper you loaded.
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print
media, such as transparencies, labels, card stock, and envelopes. It can
be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
•50 sheets of 75‑g/m2(20‑lb) paper
•10 envelopes
•20 transparencies
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Note: Do not add or remove paper or specialty media when the
printer is printing from the multipurpose feeder or when the printer
control panel indicator light is blinking. Doing so may cause a jam.
1Pull down the multipurpose feeder door.
2Gently pull the extension until it is fully extended.
3Flex the sheets of paper or specialty media back and forth to loosen
them. Do not fold or crease them. Straighten the edges on a level
surface.
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
4Load the paper or specialty media. Slide the stack gently into the
multipurpose feeder until it comes to a stop.
Notes:
•Load A3‑, A6‑, 11x17, JIS B4‑, Statement‑and legal‑size
media in short‑edge orientation.
•Load A4‑, A5‑, Exec‑, JIS B5‑and letter‑size media in
long‑edge orientation.
•Load envelopes flap side up in short‑edge orientation.
•Do not exceed the maximum amount of media that the
multipurpose feeder can hold.
•Load only one size and type of paper at a time.
Long‑edge orientation Short‑edge orientation
Warning—Potential Damage: Never use envelopes with stamps,
clasps, snaps, windows, coated linings, or self‑stick adhesives.
These envelopes may severely damage the printer.
5Adjust the width guide to lightly touch the edge of the stack. Make
sure the paper or specialty media fits loosely in the multipurpose
feeder, lies flat, and is not bent or wrinkled.
6From the printer control panel, set the Paper Size and Paper Type
for the multipurpose feeder (MP Feeder Size and MP Feeder Type)
based on the paper or specialty media loaded.
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Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or for printing multiple copies.
When one linked tray is empty, paper feeds from the next linked tray.
When the Paper Size and Paper Type settings are the same for any
trays, the trays are automatically linked. The Paper Size setting is
automatically sensed according to the position of the paper guides in
each tray except Tray 1 and the multipurpose feeder. The Paper Size
setting for the multipurpose feeder must be set manually from the
Paper Size menu. The Paper Type setting must be set for all trays from
the Paper Type menu. The Paper Type menu and the Paper Size menu
are both available from the Paper Size/Type menu.
Unlinking trays
Note: Trays that do not have the same settings as any other tray are
not linked.
Change one of the following tray settings:
•Paper Type
Paper Type names describe the paper characteristics. If the name
that best describes your paper is used by linked trays, assign a
different Paper Type name to the tray, such as Custom Type [x], or
define your own custom name.
•Paper Size
Load a different paper size to automatically change the Paper Size
setting for a tray. Paper Size settings for the multipurpose feeder
are not automatic; they must be set manually from the Paper Size
menu.
Warning—Potential Damage: Do not assign a Paper Type name that
does not accurately describe the type of paper loaded in a tray. The
temperature of the fuser varies according to the specified Paper
Type. Prints may not be properly processed if an inaccurate Paper
Type is selected.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server
to define a name other than Custom Type [x] for each of the custom
paper types loaded into the printer.
1Type the printer IP address into the address field of your Web
browser.
Note: If you do not know the IP address of the printer, then you
can:
•View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Name > type a name >
Submit.
Note: This custom name will replace the Custom Type [x] name
under the Custom Types and Paper Size and Type menus.
3Click Custom Types > select a paper type > Submit.
Assigning a custom paper type name
1From the home screen, navigate to:
> Paper Menu > Paper Size/Type
2Select the tray number or MP Feeder Type.
3Touch the left or right arrow until Custom Type [x] or another
custom name appears.
4Touch .
Printing
Printing a document
Printing a document
1From the printer control panel, set the paper type and size to match
the paper loaded.
2Send the print job:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup.
cAdjust the settings, if necessary.
dClick OK > Print.
For Macintosh users
aCustomize the settings in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the
paper loaded.
3Click OK.
bCustomize the settings in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more
options.
2From the print options pop‑up menus, adjust the settings,
if necessary.
Note: To print on a specific paper type, adjust the
paper type setting to match the paper loaded, or select
the appropriate tray or feeder.
3Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black
Only >
Adjusting toner darkness
1Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
3Adjust the toner darkness setting.
4Click Submit.
Printing from a flash drive
Notes:
•Before printing an encrypted PDF file, enter the file password
from the printer control panel.
•You cannot print files for which you do not have printing
permissions.
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1Insert a flash drive into the USB port.
Notes:
•If you insert the flash drive when the printer requires
attention, such as when a jam has occurred, then the printer
ignores the flash drive.
•If you insert the flash drive while the printer is processing
other print jobs, then Busy appears. After these print jobs
are processed, you may need to view the held jobs list to
print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any
network adapter, any connector, the memory device, or the
printer in the areas shown while actively printing, reading, or
writing from the memory device. A loss of data can occur.
2From the printer control panel, touch the document you want to
print.
3Touch the arrows to increase the number of copies to print, and
then touch Print.
Notes:
•Do not remove the flash drive from the USB port until the
document has finished printing.
•If you leave the flash drive in the printer after leaving the
initial USB menu screen, then you can still print files from the
flash drive as held jobs.
Printing from a mobile device
For the list of supported mobile devices and to download a compatible
mobile printing application, visit our Web site.
Note: Mobile printing applications may also be available from your
mobile device manufacturer.
Canceling a print job
Canceling a print job from the printer control
panel
1From the printer control panel, touch Cancel Job or press on
the keypad.
2Touch the print job you want to cancel, and then touch Delete
Selected Jobs.
Note: If you press on the keypad, then touch Resume to
return to the home screen.
Canceling a print job from the computer
For Windows users
1Open the printers folder, and then select your printer.
2From the print queue, select the print job you want to cancel, and
then delete it.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your
printer.
2From the print queue, select the print job you want to cancel, and
then delete it.
Clearing jams
200 paper jam
1Open the side door.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
2Pull the jammed paper up and out to remove it from the paper
path.
Notes:
•Make sure all paper fragments are removed.
•If the page is in the fuser, the fuser nip release lever should
be lowered and should be switched to envelope mode.
•After removing the jammed page, return the lever to the
proper position.
3Close the side door.
4Touch Continue, jam cleared.
201 paper jam
1Open the side door.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
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2Determine where the jam is located, and then remove it:
aIf the paper is visible under the fuser, then grasp it on each side
and pull it out.
bIf the paper is not visible, then you will need to remove the fuser
unit.
Warning—Potential Damage: Do not touch the center of
the fuser unit. Doing so will damage the fuser.
1Lift the handles on each side of the fuser, and then pull to
remove the fuser unit.
2Remove the jammed paper.
Notes:
•Make sure all paper fragments are removed.
•Pull the jammed paper downwards.
•If the paper is in the fuser, then the fuser nip release
lever should be lowered and should be switched to
envelope mode.
•After removing the jammed paper, return the lever to
the proper position.
3Align the fuser unit using the handles on each side, and then
place it back into the printer.
3Close the side door.
4Touch Continue, jam cleared.
203 paper jam
1Grasp any jammed paper visible in the standard exit bin, and then
gently pull it out.
Notes:
•Make sure all paper fragments are removed.
•If the page is in the fuser, then the fuser nip release lever
should be lowered and should be switched to envelope
mode.
•After removing the jammed page, return the lever to the
proper position.
2Touch Continue, jam cleared.
230 paper jam
1Open the side door.
2Hold onto the handles of the duplexing unit, open the cover, and
then remove any jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
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3Close the cover on the duplexing unit.
4Close the side door.
5Touch Continue, jam cleared.
231–239 paper jams
1Open the side door.
2Hold onto the handles of the duplexing unit, open the cover, and
then remove any jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
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3Close the cover of the duplexing unit.
4Close the side door.
5Touch Continue, jam cleared.
24x paper jam
Paper jam in Tray 1
1Check the side access door to trays and then pull the jammed pages
out.
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Note: Make sure all paper fragments are removed.
2Open Tray 1, and then pull the jammed pages straight up and out.
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Note: Make sure all paper fragments are removed.
3Close Tray 1.
4Touch Continue, jam cleared.
Paper jam in one of the optional trays
1Check the side access door to trays and then pull the jammed pages
out.
Note: Make sure all paper fragments are removed.
2Open the specified tray, and then pull the jammed pages out.
Note: Make sure all paper fragments are removed.
3Close the tray.
4Touch Continue, jam cleared.
250 paper jam
1Remove any jammed pages from the multipurpose feeder.
2Load paper into the multipurpose feeder.
3Touch Continue, jam cleared.
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