FutureLogic GEN2 User manual

This document is uncontrolled when printed.
Printer Cleaning Guide
GEN2™ and GEN2 Universal™ Printers
GEN2: PSA-66-ST2R (RS232); PSA-66-ST2N (Netplex)
GEN2 Universal: PSA-66-ST2RU (RS232/USB); PSA-66-ST2NU (Netplex/USB)

FutureLogic, Inc.
425 East Colorado St., Suite 100
Glendale, CA 91205
USA
Phone [phone]
Fax [phone]
FutureLogic Europe, Ltd
Unit 6, Cordwallis Industrial Estate, Clivemont Road
Maidenhead SL6 7BU
United Kingdom
Tel. [phone]
Fax. [phone]
www.futurelogic-inc.com • [e-mail]
Printer Cleaning Guide
GEN2™ and GEN2 Universal™ Printers
2010 FutureLogic, Incorporated. All Rights Reserved.
GEN2 Powered by FutureLogic, GEN2, GEN2 Universal, FutureLogic Exchange, and FutureLogic are
either trademarks or registered trademarks of FutureLogic, Incorporated in the United States and/or
other countries.
This document contains Proprietary and Confidential information and its contents are covered by
Non-Disclosure Agreement.
This manual, as well as any software described in it, is furnished under license and may be used or
copied only in accordance with the terms of such license. The content of this manual including technical
information is disclosed and furnished for informational use only, is subject to change without notice,
and should not be construed as a commitment by FutureLogic, Incorporated. FutureLogic, Incorporated
assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual
and/or software. No grant of license or use rights of any such information is made by publication or
distribution of this manual.
Except as permitted by such license, no part of this manual may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise,
without the prior written permission of FutureLogic, Incorporated.
The information in this manual and/or software described is distributed on an “As Is” basis, without
warranty. While every precaution has been taken in the preparation of this book and/or software,
FutureLogic, Incorporated shall not have any liability to any person or entity with respect to any loss or
damage caused or alleged to be caused directly or indirectly by the instructions and/or information
contained in this manual or by the computer software and/or hardware products described in it.
FUTURELOGIC, INCORPORATED (“FUTURELOGIC”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, REGARDING THE FUTURELOGIC SOFTWARE. FUTURELOGIC DOES
NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE
RESULTS OF THE USE OF THE FUTURELOGIC SOFTWARE IN TERMS OF ITS CORRECTNESS,
ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS
AND PERFORMANCE OF THE FUTURELOGIC SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF
IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU.
IN NO EVENT WILL FUTURELOGIC, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE
TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE FUTURELOGIC SOFTWARE
EVEN IF FUTURELOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
These specifications are subject to change without notice and may not completely and correctly document
the operation of this product.
08/19/2010
MNL-000054
REV.X01
The product described in this manual is in compliance with
all applied CE standards.
The GEN2 Netplex printer (PSA-66-ST2N) and the GEN2
Universal Netplex printer (PSA-66-ST2NU) are in compliance
with the Netplex protocol of IGT.

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page i of 10 08/19/2010
MNL-000054 REV.X01
Table of Contents
Printer Cleaning Guide.................................................................................................1
Required Cleaning Supplies................................................................................................ 1
Reference Points for Procedures ......................................................................................... 1
Routine Cleaning Method ................................................................................................... 2
Manual Cleaning (Print Head, Platen Roller, Presenter Roller)............................................. 3
Alternative Cleaning Card Method...................................................................................... 4
Sensor Cleaning (Ticket Taken, Lid Open, Paper Low)......................................................... 6

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 1 of 10 08/19/2010
MNL-000054 REV.X01
Printer Cleaning Guide
Required Cleaning Supplies
The required cleaning supplies include:
Isopropyl Alcohol (I.P.A.) 99% or greater
Cotton Swabs
Lint-free Cleaning Cloth
Compressed Air
(Optional) Cleaning Card (for use with alternative cleaning card method)
Reference Points for Procedures
Use the following reference points to aid you in identifying component location.
Platen Rolle
r
Print Head
Platen Release Leve
r
Presenter Rollers
Printer O
p
en
Ticket Taken Senso
r

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 2 of 10 08/19/2010
MNL-000054 REV.X01
Routine Cleaning Method
Use these procedures for routine cleaning of the Paper Path.
1. Use compressed air to blow out any excessive dust
and dirt in the presenter compartment, including the
Presenter Rollers and Ticket Taken sensor, etc.
2. Position the compressed air nozzle within the
Paper Loading Slot to blow out any excessive dust
and dirt from the Paper Out (Black Index Mark)
sensor (not visible).
Use Com
p
ressed Ai
r
Pa
p
er Loadin
g
Slot
The position of the compressed air nozzle is
approximately 1 inch from the right side of printer.

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 3 of 10 08/19/2010
MNL-000054 REV.X01
Manual Cleaning (Print Head, Platen Roller, Presenter Roller)
Use these procedures for manual cleaning. Otherwise, if the printer is still, for example, in a
game and powered, and you have a cleaning card, use the procedures in Alternative Cleaning
Card Method on page 4.
!!WARNING!! You must pull open the
Platen Release Lever before cleaning
the Print Head and Platen Roller.
1. Use a 99% I.P.A., dampen, clean Cotton Swab to
clean across the Print Head.
Note: Only use a clean Cotton Swab on the
Print Head. Do not use a cleaning cloth.
2. Dampen a lint-free Cleaning Cloth with 99% I.P.A.
3. Wipe the exposed Platen Roller with the Cleaning Cloth.
4. Rotate the Platen Roller and repeat step 3 until the
entire roller is clean.
5. Push the Platen Release Lever back into position.
6. Dampen a lint-free Cleaning Cloth with 99% I.P.A.
7. Wipe the Presenter Rollers with the Cleaning Cloth.
8. Rotate the Presenter Rollers and repeat step 7 until
both rollers are clean.
Print Head Cotton Swab
Push Platen Release Leve
r
Presenter Rollers

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 4 of 10 08/19/2010
MNL-000054 REV.X01
Alternative Cleaning Card Method
Use these procedures if the printer still has power and you have a cleaning card. Otherwise,
see Manual Cleaning (Print Head, Platen Roller, Presenter Roller) on page 2.
1. (Optional) Confirm that the printer has power.
2. Remove the Cleaning Card from the packaging.
3. Load the Cleaning Card into the Paper Loading Slot.
99% IPA Cleanin
g
Card
Power Source
(
if not in
g
ame
)
The
p
r
inter will feed the Cleanin
g
Card to the loadin
g
p
oint.

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 5 of 10 08/19/2010
MNL-000054 REV.X01
4. Press the FEED button on the keypad.
5. Remove the cleaning card.
6. If cleaning card does not exit, open the lid.
Note: Some Cleaning Cards may not
feed through the Presenter Rollers.
7. Manually pull out the Cleaning Card.
8. Dampen a lint-free Cleaning Cloth with 99% I.P.A.
9. Wipe the Presenter Rollers with the Cleaning Cloth.
10. Rotate the Presenter Rollers and repeat step 9 until
both rollers are clean.
The Cleanin
g
Card advances to this
p
osition.
Ke
yp
ad

Printer Cleaning Guide
(GEN2™ and GEN2 Universal™ Printers)
2010 FutureLogic, Incorporated. All Rights Reserved. PUBN Page 6 of 10 08/19/2010
MNL-000054 REV.X01
Sensor Cleaning (Ticket Taken, Lid Open, Paper Low)
Use these procedures to clean the printer sensors.
Note: Only use a 99% I.P.A., dampen,
clean Cotton Swab on the Sensors.
1. Clean the Ticket Taken Sensor.
2. (For New style Paper Low Sensor) Clean the
upper and lower portions.
3. Clean the Printer Open Sensor.
Note: Allow all cleaned areas to dry prior to
operation. If faults still persist, contact technical
support at [email protected]
(Old Style Paper Low Sensor)
Use Compressed Air
(New Style Paper Low Sensor)
Upper and Lower Portions

FutureLogic, Inc.
425 East Colorado St., Suite 100
Glendale, CA 91205
USA
Phone [phone]
Fax [phone]
FutureLogic Europe, Ltd
Unit 6, Cordwallis Industrial Estate, Clivemont Road
Maidenhead SL6 7BU
United Kingdom
Tel. [phone]
Fax. [phone]
www.futurelogic-inc.com • [e-mail]