Lexmark W820 User manual

Lexmark™ W820
Clearing Jams
When a print media jam occurs, the printer displays a two-line
2xx Paper Jam message, and then stops operating. Clear jams
by opening each door, cover, and tray on the printer and carefully
removing any jammed print media.
Note: Use the following illustration to identify doors, covers, and
trays on the printer.
After all jams are cleared and all doors, covers, and trays are
closed, printing automatically resumes.
Clearing the printer paper path
1 Open Doors B and C.
2 Clear any jams.
3 Open trays 1, 2, 3, and 4.
4 Clear any jams.
5 Make sure the print media is properly loaded in the trays. The
paper guides should be lightly touching the print media so the
stack cannot move in any direction.
6 Close trays 1, 2, 3, and 4.
7 Open tray 5 and check the see-through grid. Clear any jams.
8 Close tray 5.
9 Close Doors B and C.
10 Remove the envelope feeder if you have one.
aGrasp the envelope feeder on each side.
bTilt it up slightly, and then pull it straight out.
cSet the envelope feeder aside.
Note: If you have a multipurpose feeder, you do not need to
remove it.
11 Open Door E if you have one.
12 Clear any jams from the rollers, gears, and grid. Lift the grid if
necessary.
13 Open Door A.
CAUTION! The fuser may be hot. If so, allow time for the
fuser to cool down before continuing.
14 Clear any jams from behind Door A.
15 Check for jams that may not be visible:
aPush the lever toward the back of the printer to lock it into
gear.
bMove the lever up and down several times to force print
media out of the fuser area.
cRelease the lever.
16 Close Door A, and then Door E if you have one.
17 Replace the envelope feeder if you have one.
18 Clear the standard bin area.
Clearing mailbox jams
1 Pull any jammed print media in the bins straight out.
2 Open Door D.
3 Clear any jams from behind the door.
4 Lift the plastic deflector and pull out any print media.
5 Close Door D.
Grid
Grid
Plastic deflector

Clearing finisher jams
1 Lift the plastic deflector (Deflector G) and pull out any print
media.
If you can see print media jammed under the plastic deflector
but can’t reach it:
aPush the finisher latch.
bSlide the finisher to the right.
cClear the jam.
2 Open Cover H.
3 Clear any jams.
4 Close Cover H.
5 Push the finisher back into place.
6 Open Cover J.
7 Clear any jams from the area of bin 1.
8 Close Cover J.
9 Open Door K.
10 Push the left green lever down and to the right and hold it out
of the way. Clear any jams from this area.
11 Release the lever.
12 Push the right green lever down and to the right and hold it
out of the way. Clear any jams from this area.
If you can see print media jammed in this area but can’t reach
it, turn the left green knob clockwise to free the print media.
13 Release the lever.
14 Turn the right green knob clockwise to free any print media
that jammed while entering bin 2.
15 Close Door K.
16 Clear any jams from bin 2.
If you still need help
The entire paper path should now be clear. If the printer continues
to display a paper jam message:
1 Turn the printer off and then back on.
2 If the situation persists, check for print media jammed behind
the trays:
aRemove tray 1 to reach media behind it.
bReinstall tray 1.
cRemove trays 2 and 3 to reach media behind them.
dOpen trays 4 and 5.
eRemove any print media visible behind trays 4 and 5.
fClose trays 4 and 5.
gReinstall trays 2 and 3.
3 Contact your administrator or Help desk if you need more
assistance.
© Copyright 2002 Lexmark International, Inc. All rights reserved.
Printed in France
4/02
E.C. 5B0000A P/N 12B0250
Plastic deflector
Bin 1
Left lever
Left knob
Right lever
Right knob
Bin 2