LG-Ericsson iPECS eMG80 User manual

eMG80/100& eMG800& UCP& vUCP
Feature Description & Operation Manual
Please read this manual carefully before operating System.
Retain it for future reference.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
Revision History
ISSUE
DATE
DESCRIPTION OF CHANGES
1.0
July, 2013
SW Version 1.0.x
- Initial Release
1.1
Dec., 2013
- Changed Ericsson-LG to Ericsson-LG Enterprise
1.2
Feb, 2015
SW Version 1.1.x
- Updated contents according to S/W integration for both eMG80 & eMG800
1.3
June, 2015
SW Version 1.2.x
- Emergency page
- Message Cascade.
- LCR (Least Call Routing).
- Remote Control from mobile Phone.
- ARS (Alternative Route Selection) for Digit conversion table.
- Message Wait Reminder Tone.
- Call park for internal call.
- Unified Loop button.
1.4
Jan., 2016
SW Version 2.0.x
- System announcement is changed from 70 to 200.
- LIP-9071 NFC for Call forward & Hot desk.
- Added Activating/Deactivating/Joining conference group.
- Searching Directory in LDAP & System DB, refer to Dial by name.
- Moving from Mobile phone to Desktop phone, refer to Mobile Extension.
- Added the Message retrieval for hearing or skipping date/time prompt while
hearing.
- Deleted Urgent Text Message Service.
- Added Mobile Native Voice Support for UCS Mobile Client.
- Updated Message cascade.
- Added Station Flexible button default table.
- Added Multiple Mailbox Greeting.
- eMG80 Expansion.
- eMG80/800 can’t support Conference recording.
- Added Lift Handset for Page in Paging.
- Added Privacy function in Barge in and Intrusion.
- Agent statistics for multiple groups in ACD group statistics report.
1.5
Mar., 2016
SW Version 2.0.x
- Unified SMB Manual: Integrate eMG and UCP manual
1.6
Aug, 2016
SW Version 2.1.x
- The condition is updated in Dial-by name.
- LED flash rate is updated according to adding Message wait (call back) in
Flexible LED Flash rates.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
ISSUE
DATE
DESCRIPTION OF CHANGES
- The Alarm Ring Coverage button is added for covering the alarm from all to the
specific alarm by using Alarm code type in System Alarm Notification control.
- Speed numbering is updated according to adding more types in Flexible
speed.
1.7
August, 2017
SW Version 2.2.x
- Preset Call Forward is updated about Call Forward Type by adding Internal
Unconditional and External Unconditional.
- Dial-by-Name is updated about LDAP and System DB for LIP/LDP with 3 soft
button and LIP-9071.
- Executive/Secretary Forward is updated: assign the flexible button into
Forward button on Executive or Secretary phone.
- Multiple Mailbox Greeting is updated about playing the prompt 601~604 and
prompt 80 if there is no User greeting.
- Station Speed Dial is updated about Net station number.
- System Speed Dial is updated about Net station number.
- Call Log Display is updated about Call Log Usage, Call Log Menu, Answered
by Group Member, and Internal Call Log.
- Call Profile Routing is updated about adding Call Profile Apply Option.
- Station Flexible Button is updated; Telephone number including CO access
code is available.
1.8
Jan, 2018
SW Version 3.0.x
- Company Name Service
- Dial-by-Name (Directory Search & Dial)
- System Alarm Announcement
- Triggering of External Contact Relay Port for Alarm
- Message Wait/Call Back
- Security
- User base license &Single log-in vs Multi log-in
- Push notification for UCS Mobile
1.9
Jun, 2018
SW Version 3.1.x
- Updated the conference room
- Updated the Message Cascade
- Updated the LNR Operation of LDP/LIP Phone
2.0
Mar, 2019
SW Version 3.5.x
- Updated the Internal Call Support of Personal CCR/User Greeting DISA
section
- Added the Flexible Page Feature section
- Updated the Barge In section
- Added the Phone Lock/Unlock section
- Updated the “Condition” of Two-Way Record section”
2.1
Nov., 2019
SW Version 3.6.x

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
ISSUE
DATE
DESCRIPTION OF CHANGES
- Added eMG100 System
2.2
Dec.03,2019
S/W version 4.0.x.
- Updated Condition section
- Added Condition section
- Updated the Attendant Operation.
- Added Condition about the Call Group Number
- Updated the Attendant Operation.
- Added Condition about the Call Group Number
- Updated the Station Call Coverage Operation.
- Updated the Auto Called Number Redial (ACNR) Operation.
- Updated the Executive/Secretary Forward Operation.
Dec.18,2019
- Updated the Station Call Coverage Operation.
- Updated the Auto Called Number Redial (ACNR) Operation.
- Updated the Executive/Secretary Forward Operation.
Feb.13,2020
- Added 1000i Series IP Phone
2.3
Sep., 2020
S/W version 4.1.x.
- Added the Multi-Barge In Room
- Updated Description (Enhanced VSF MOH 4~30)
- Added the Programmable MOH Based On Station User & Call
- Added the SMDR Enhanced Options for Internal Call
- Added the Flexible Page from Mobile Extension at the Flexible Page Codes
- Updated BGM (Enhanced VSF MOH 4~30)
- Added the 1048ilss,1048idss models
2.4
Mar., 2021
S/W version 5.0.x.
- Added the “ Hybrid redundancy” at the Redundant System Processor for UCP
Copyright© 2013 Ericsson-LG Enterprise Co., Ltd. All Rights Reserved
This material is copyrighted by Ericsson-LG Enterprise Co. Ltd. Any unauthorized reproductions, use or
disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws.
Ericsson-LG Enterprise reserves the right to make changes in specifications at any time without notice.
The information furnished by Ericsson-LG Enterprise in this material is believed to be accurate and reliable,
but is not warranted to be true in all cases.
Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG Enterprise Co., Ltd.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
i
Table of Contents
1Introduction .................................................................................................1
1.1 Manual Application .............................................................................................. 1
1.2 Manual Organization ........................................................................................... 1
1.3 Feature Information ............................................................................................. 1
1.4 Buttons &Term Variations.................................................................................... 2
1.5 eMG80/100 Expansion........................................................................................ 3
1.5.1 eMG80 Expansion....................................................................................................3
1.5.2 eMG100 Expansion..................................................................................................3
2System ........................................................................................................4
2.1 8-Digit Station Numbering Plan ........................................................................... 4
2.2 Account Code...................................................................................................... 5
2.3 Alarm Signal/Door Bell......................................................................................... 7
2.4 Authorization Codes (Password)......................................................................... 9
2.5 Auto Call Recording........................................................................................... 13
2.6 Auto Call Release.............................................................................................. 15
2.7 Automatic Call Distribution (ACD)...................................................................... 16
2.7.1 ACD Caller Controlled ICLID Routing ....................................................................16
2.7.2 ACD Statistics Report.............................................................................................18
2.7.3 Agents....................................................................................................................20
2.7.4 Announcements .....................................................................................................31
2.7.5 Auto ACD DND Unavailable Service......................................................................33
2.7.6 Calls-In-Queue routing...........................................................................................35
2.7.7 Calls-In-Queue Page Alert .....................................................................................36
2.7.8 Event Messages.....................................................................................................38
2.7.9 Group Mail Box.......................................................................................................39
2.7.10 Group Name...........................................................................................................41
2.7.11 Incoming Call Routing ............................................................................................42
2.7.12 Supervisors ............................................................................................................43
2.8 Auto Called Number Redial (ACNR).................................................................. 55
2.9 Automatic Pause Insertion................................................................................. 57
2.10 Automatic Privacy.............................................................................................. 58
2.11 Auto Service Mode Control................................................................................ 59
2.12 Automatic System Daylight Saving Time........................................................... 61
2.13 Automatic Time Synchronization....................................................................... 62
2.14 Call Duration Warning Tone .............................................................................. 63
2.15 Call Forward...................................................................................................... 64
2.16 Preset Call Forward........................................................................................... 68
2.17 Call Park............................................................................................................ 70
2.18 Call Pick-Up....................................................................................................... 72
2.18.1 Directed Call Pick-Up .............................................................................................72

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
ii
2.18.2 Group Call Pick-Up.................................................................................................74
2.18.3 Pickup Group Pick-Up............................................................................................76
2.19 Call Re-Routing (CRR)...................................................................................... 78
2.20 Call Transfer...................................................................................................... 79
2.20.1 Call Transfer, Outside Line.....................................................................................79
2.20.2 Call Transfer, Station..............................................................................................81
2.20.3 Call Transfer, System Announcement....................................................................83
2.20.4 Call Transfer, Voice Mail ........................................................................................84
2.21 Call Waiting/Camp-On....................................................................................... 85
2.22 Company Name Service.................................................................................... 86
2.23 Conference........................................................................................................ 87
2.23.1 Conference Group..................................................................................................87
2.23.2 Conference Member View & Delete.......................................................................90
2.23.3 Conference Room..................................................................................................91
2.23.4 Multi-Party Conference...........................................................................................94
2.23.5 Multi-Barge In Room ..............................................................................................96
2.23.6 Unsupervised Conference......................................................................................97
2.24 Customer Site Name ......................................................................................... 99
2.25 Data Line Security ........................................................................................... 100
2.26 Delayed Line Ring ........................................................................................... 101
2.27 Delayed Auto Attendant................................................................................... 102
2.27.1 DISA Incoming Line-Russia-................................................................................102
2.27.2 Normal Line Ring Assignment..............................................................................103
2.28 Diagnostics & Maintenance............................................................................. 104
2.29 Dial-by-Name (Directory Search & Dial).......................................................... 104
2.30 Dial Pulse to Tone Switchover......................................................................... 106
2.31 Dialing Restrictions.......................................................................................... 107
2.31.1 Class of Service ...................................................................................................107
2.31.2 Day/Timed & Night Station COS (Class of Service).............................................110
2.31.3 Temporary Station COS (Class of Service)/Lock.................................................112
2.31.4 Walking COS (Class of Service) ..........................................................................115
2.32 Digit Conversion.............................................................................................. 117
2.33 Alternative Route Selection for Digit conversion table..................................... 119
2.34 Differential Ring............................................................................................... 120
2.35 DND (Do Not Disturb)...................................................................................... 121
2.36 Door Open....................................................................................................... 123
2.37 Emergency Call Service .................................................................................. 125
2.37.1 Emergency Call....................................................................................................125
2.37.2 Emergency Call Caller-Location Support .............................................................126
2.37.3 Emergency Call –Bomb Threat History................................................................128
2.37.4 Emergency Mailbox..............................................................................................129
2.37.5 Emergency Call Monitor.......................................................................................130
2.38 Executive/Secretary Forward........................................................................... 131
2.39 External Auto Attendant/Voice Mail ................................................................. 133

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
iii
2.39.1 AA/VM Group.......................................................................................................133
2.39.2 In-band (DTMF) AA/VM Signaling........................................................................135
2.39.3 SMDI (Simplified Message Desk Interface) AA/VM Signaling..............................137
2.39.4 Voice Mailbox Translation ....................................................................................139
2.40 Flexible Numbering Plan.................................................................................. 140
2.41 Forced Disconnect Intrusion............................................................................ 141
2.42 Green Power Save for eMG ............................................................................ 143
2.43 Headset Compatibility...................................................................................... 144
2.44 Hold................................................................................................................. 146
2.44.1 Automatic Hold.....................................................................................................146
2.44.2 Hold Preference ...................................................................................................147
2.44.3 Hold Recall...........................................................................................................148
2.44.4 Exclusive Hold......................................................................................................149
2.44.5 System Hold.........................................................................................................151
2.45 Hot Desk.......................................................................................................... 153
2.46 ICLID Call Routing........................................................................................... 155
2.47 In-Room Indication .......................................................................................... 157
2.48 Integrated Auto Attendant/Voice Mail .............................................................. 158
2.48.1 Integrated AA/VM Overview.................................................................................158
2.48.2 Integrated Auto Attendant ....................................................................................160
2.48.3 Integrated Voice Mail............................................................................................166
2.48.4 System Voice Memo ............................................................................................193
2.49 IP Bridge Mode................................................................................................ 195
2.50 IP FAX Relay, T.38 Support ............................................................................ 196
2.51 IP System DECT ............................................................................................. 197
2.52 IP TRANS-CODING......................................................................................... 198
2.53 IP TRUNKING ................................................................................................. 199
2.53.1 H.323 v4 Service..................................................................................................199
2.54 LBC (Loud Bell Control)................................................................................... 201
2.55 LCR (Least Cost Routing)................................................................................ 203
2.56 Linked Station Pairs......................................................................................... 205
2.57 LNR (Last Number Redial) .............................................................................. 207
2.58 Mobile Extension ............................................................................................. 208
2.59 MOH (Music-On-Hold)..................................................................................... 211
2.59.1 Programmable MOH Based On Station User & Call............................................213
2.60 Multiple Language Support.............................................................................. 217
2.61 Multiple Voice Mailbox Support ....................................................................... 219
2.62 Network Security & Priority.............................................................................. 220
2.63 Outside Call Redirect....................................................................................... 221
2.64 Outside Call Time Restriction.......................................................................... 222
2.65 Outside Line Access........................................................................................ 223
2.66 Outside Line Queuing...................................................................................... 225
2.67 Personal Groups.............................................................................................. 227

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
iv
2.68 PPP over MODU for eMG................................................................................ 229
2.69 Pre-Defined & Custom Text Display Messages............................................... 230
2.70 Prefix Dialing Table ......................................................................................... 234
2.71 Prepaid Call..................................................................................................... 235
2.72 Redundant System Processor for UCP ........................................................... 236
2.73 Registration & Fractional Module Tables for UCP........................................... 238
2.74 Remote Control from Mobile Phone ................................................................ 239
2.75 Ringing Line Preference.................................................................................. 241
2.76 Speed Dial....................................................................................................... 243
2.76.1 Display Security....................................................................................................243
2.76.2 Speed Dial Pause Insertion..................................................................................244
2.76.3 Station Speed Dial................................................................................................245
2.76.4 System Speed Dial...............................................................................................249
2.76.5 System Speed Zone (Groups)..............................................................................252
2.76.6 Flexible Speed......................................................................................................253
2.77 Station Call Coverage...................................................................................... 255
2.78 Station Groups................................................................................................. 257
2.79 Station Flexible Button Default Table .............................................................. 260
2.80 SMDR (Station Message Detail Recording)..................................................... 261
2.80.1 Call Cost Display..................................................................................................261
2.80.2 Lost Call Recording..............................................................................................263
2.80.3 SMDR Call Records .............................................................................................266
2.80.4 SMDR Enhanced Options for Internal Call...........................................................269
2.81 System Administration..................................................................................... 272
2.81.1 Keyset Administration...........................................................................................272
2.81.2 Multi-Level Admin Access....................................................................................273
2.81.3 Web Administration..............................................................................................274
2.82 System Alarm.................................................................................................. 276
2.82.1 System Alarm Notification ....................................................................................276
2.82.2 System Alarm Notification Stop............................................................................294
2.82.3 System Alarm Announcement..............................................................................297
2.82.4 Triggering of External Contact Relay Port for Alarm ............................................298
2.83 System Networking.......................................................................................... 299
2.83.1 Centralized Control T-NET...................................................................................299
2.83.2 Distributed Control Network .................................................................................301
2.84 System Scenario Call Routing......................................................................... 327
2.85 Traffic Analysis................................................................................................ 329
2.85.1 Traffic Analysis, Attendant....................................................................................331
2.85.2 Traffic Analysis, Call Reports ...............................................................................333
2.85.3 Traffic Analysis, H/W Usage.................................................................................334
2.85.4 Traffic Analysis, Line Reports...............................................................................335
2.86 Universal Night Answer (UNA) ........................................................................ 337
2.87 Wake-Up Alarm, Enhanced............................................................................. 338
2.88 Wake-up Alarm, Standard ............................................................................... 341

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
v
2.89 Web Call Back................................................................................................. 344
2.90 Zone Management .......................................................................................... 345
2.90.1 Holiday Assignment..............................................................................................345
2.90.2 Remote Devices...................................................................................................346
2.91 Flexible Page Feature...................................................................................... 348
2.91.1 Flexible Page Codes............................................................................................348
2.91.2 Silent Text Messages...........................................................................................355
3Intercom ..................................................................................................357
3.1 Barge In........................................................................................................... 357
3.2 Direct Station Selection/Busy Lamp Field (DSS/BLF) ..................................... 359
3.3 Intercom (ICM) Call ......................................................................................... 360
3.4 Intercom Call Hold........................................................................................... 362
3.5 Intercom Caller Controlled Signaling ............................................................... 363
3.6 Intercom Lock-Out........................................................................................... 364
3.7 Intercom Step Call........................................................................................... 365
3.8 Intercom Tenancy Group................................................................................. 366
3.9 Intercom Transfer ............................................................................................ 368
3.10 Message Wait/Call Back.................................................................................. 370
3.10.1 Missed Call (CLI Message Wait)..........................................................................370
3.10.2 Message Wait Reminder Tone.............................................................................372
3.10.3 Short Message Service (SMS).............................................................................373
3.10.4 Internal Call Back.................................................................................................376
3.11 Paging ............................................................................................................. 379
3.11.1 Internal/External & All Call Page..........................................................................379
3.11.2 Meet Me Page......................................................................................................382
3.11.3 SOS Paging..........................................................................................................383
3.12 Push to Talk Paging ........................................................................................ 384
3.13 Emergency page ............................................................................................. 386
4Outside (CO/IP)lines ...............................................................................387
4.1 Auto Fault Detection and Recovery................................................................. 387
4.2 Caller ID Mode................................................................................................. 388
4.3 CO Line Flash.................................................................................................. 389
4.4 CO Line Release Guard Time ......................................................................... 390
4.5 CO Line Ring Detect........................................................................................ 391
4.6 Dial Pulse Signaling......................................................................................... 392
4.7 Direct Inward Dialing (DID).............................................................................. 393
4.8 Digit Conversion.............................................................................................. 395
4.9 Direct Inward System Access (DISA) .............................................................. 396
4.10 DTMF Signaling............................................................................................... 398
4.11 IP Address Dialing........................................................................................... 399
4.12 IP Trunking...................................................................................................... 400
4.12.1 H.323 v4 Service..................................................................................................400

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
vi
4.12.2 SIP Trunk Service ................................................................................................402
4.12.3 VOIP SW (Soft VOIP channel) for UCP ...............................................................403
4.13 IP WAN Dialing after Answer........................................................................... 404
4.14 ISDN (Integrated Service Digital Network)....................................................... 405
4.14.1 Calling/Called Party Identification.........................................................................405
4.14.2 ISDN AOC (Advice of Charge).............................................................................407
4.14.3 Keypad Facility.....................................................................................................408
4.14.4 Multiple Subscriber Number (MSN)......................................................................409
4.15 ISDN Supplementary Services........................................................................ 411
4.15.1 ISDN Call Deflection.............................................................................................411
4.15.2 ISDN Malicious Call ID Request...........................................................................413
4.16 Line Monitor..................................................................................................... 414
4.17 Multiple Calling Line ID.................................................................................... 415
4.18 Outside Line Groups........................................................................................ 417
4.19 Outside Line Preset Forward........................................................................... 418
4.20 Outside Line Ring Assignment ........................................................................ 419
4.21 Private Line...................................................................................................... 420
5iPECS phone...........................................................................................422
5.1 Answering Machine Emulation ........................................................................ 422
5.2 Auto Release of [SPEAKER]........................................................................... 424
5.3 Automatic Speaker Select ............................................................................... 425
5.4 Background Music (BGM)................................................................................ 426
5.5 Call Log Display............................................................................................... 429
5.6 Call Profile Routing.......................................................................................... 431
5.7 Call Wait for Internal & External calls............................................................... 434
5.8 DND –One-Time DND..................................................................................... 440
5.9 Flex Button Direct Speed Dial Assignment...................................................... 442
5.10 Flexible LED Flash Rates................................................................................ 443
5.11 Group Listening............................................................................................... 444
5.12 Intercom Signaling Mode................................................................................. 445
5.13 Microphone Mute............................................................................................. 446
5.14 Off-Hook Signaling .......................................................................................... 447
5.15 On-Hook Dialing .............................................................................................. 448
5.16 Outside Line Name Display............................................................................. 449
5.17 Prime Line Immediate/Delayed........................................................................ 450
5.18 Ring Tone Selection and Download ................................................................ 452
5.19 Save Number Redial (SNR)............................................................................. 453
5.20 Serial DSS/BLF Console ................................................................................. 454
5.21 Silent Text Message........................................................................................ 457
5.22 Speakerphone................................................................................................. 458
5.23 Station Flexible Buttons................................................................................... 460
5.24 Station Individual Call Routing (ICR) ............................................................... 462

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
vii
5.25 Station User Programming& Codes................................................................. 464
5.26 Two-Way Record............................................................................................. 468
5.27 Voice Over....................................................................................................... 471
5.28 Phone Lock/Unlock.......................................................................................... 473
6Attendants...............................................................................................476
6.1 Active CPU (UCP) Display for UCP................................................................. 476
6.2 Alternate Attendant.......................................................................................... 477
6.3 Attendant Call & Call Queuing......................................................................... 478
6.4 Attendant Positions.......................................................................................... 479
6.5 Attendant Recall .............................................................................................. 480
6.6 Attendant Station User Program Codes........................................................... 481
6.7 Cabinet Alarm for UCP.................................................................................... 484
6.8 Call Forward, Attendant................................................................................... 485
6.9 Call Forward, Off-Net....................................................................................... 487
6.10 Day/Night/Timed/Scenario Ring Mode............................................................. 489
6.11 DSS/BLF Consoles.......................................................................................... 491
6.12 Disable Outgoing Line Access......................................................................... 493
6.13 DND Override.................................................................................................. 494
6.14 Emergency Call Attendant Alert....................................................................... 495
6.15 Feature Cancel................................................................................................ 497
6.16 IP-Attendant..................................................................................................... 498
6.17 Intrusion........................................................................................................... 499
6.18 LCD Display Format Control............................................................................ 500
6.19 System Clock Set ............................................................................................ 501
7SLT(Single Line Telephone)....................................................................503
7.1 Broker Call....................................................................................................... 503
7.2 Howler Tone.................................................................................................... 505
7.3 SLT(Single Line Telephone) Flash Mode ........................................................ 506
7.4 SLT(Single Line Telephone)Message Wait Indication..................................... 507
7.5 SLT(Single Line Telephone)Name Entry......................................................... 508
7.6 Transfer CLI to SLT(Single Line Telephone)................................................... 509
8SIP extension..........................................................................................510
8.1 SIP Phone Support.......................................................................................... 510
8.2 SIP Phone Provisioning, Ericsson-LG Enterprise Phones............................... 513
8.3 SIP Virtual Mobile Extension ........................................................................... 515
9iPECS UCS Client...................................................................................516
9.1 iPECS UCS Premium & Standard Client Support............................................ 516
9.2 Call Control with UCS Client............................................................................ 516
9.3 Mobile Native Voice Support for UCS Mobile client......................................... 518

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
viii
9.4 User base license &Single log-in vs Multi log-in.............................................. 519
9.5 Push notification for UCS Mobile..................................................................... 522
10 Security...............................................................................................523
10.1 Password in SMB ............................................................................................ 523
10.2 Strong Password ............................................................................................. 524
10.3 Security option for SIP..................................................................................... 527
10.4 Security of SIP Phone (ELG)........................................................................... 529
10.5 Security of WEB .............................................................................................. 530
10.6 Access Control ................................................................................................ 530
10.7 COS & Toll Control.......................................................................................... 532
10.8 Suggestion for Security.................................................................................... 533

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
1
1 Introduction
1.1 Manual Application
This document provides detailed information covering description and operation of thenumerous features
available in iPECS Release system software. The documentis written assuming the system employs the
default-numbering plan 2.
Virtual machine UCP provides most features except the following features:
Redundant System processor (Local Redundancy).
Door Open, LBC (Loud Bell Control), and External Control Device.
Internal/External & All Page.
1.2 Manual Organization
Features are arranged alphabetically in nine (9) different major groupings as follows:
Section 1Introduction
Section 2 System Features
Section 3 Intercom Features
Section 4 CO/IP lines
Section 5 iPECS IP & LDP Phones
Section 6 Attendant
Section 7 SLT(Single Line Telephone)
Section 8 SIP Extension
Section 9 iPECS UCS Client
1.3 Feature Information
Each section is an alphabetical listing of features with the description and operation of each.The structure is
divided into 6 parts as below:
Description: explains the nature of the feature.
Operation: gives detailed step-by-step operation of the feature for Ericsson-LG Enterprise phones
(LDP digital and LIP/IP phones)and SLT(Single Line Telephone)s. In some cases a Flexible button
on Ericsson-LG Enterprise phones can be assigned to activate the feature. In this case, the user
entries to assign the button are provided.
Conditions: explains known feature interactions and constraints related to the feature.
Programming: lists database entries that may be required for proper feature operation. This lists are
related to Station Admin programming on Administration and Programming manual. Regarding WEB
admin, you directly access to the web admin and check the programming.
Related Features: lists related topical information to aid in understanding the feature.
Hardware: lists hardware required for proper feature operation.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
2
1.4 Buttons &Term Variations
The eMG supports proprietary digital and IP phones. The proprietary models include the LDP- 7000 series,
LDP-9000 series, LDP-9200 series, LIP- 7000 series, LIP-8000/8000E series, and LIP-9000 Series, and LIP-
907x series, and 1000i series. Each series employs similar but slightly different designations for the buttons.
Details of the buttons on your phone are provided in the User Guide. For the purposes of this manual,
several of the designations may be used. For example, the button to handle messages is called either
[MSG], [CALL BK], or [MESSAGE/CALLBACK]. Note the fixed button names are enclosed in brackets ‘[ ]’
and Flex buttons are enclosed in braces ‘{ }’. In addition, some buttons have dual functions; the [HOLD/SAVE]
button places your active call on hold and stores entries you make when assigning Flex buttons.
The description, operation and conditions attempt to use common terms such as “Voice Mail” or “outside Line”
so that a novice installer can understand the contents. The Programming and Hardware sections however
employ terms specific to the iPECS systemas used in the respective manual such as “VSF” (used for voice
mail) and “CO/IP lines” for outside Lines.
Note the feature code is based on Flexible numbering plan 2 in Operation part. First check your numbering
plan ‘System ID (100)’ and for the detailed feature code about the numbering plan, refer to Appendix on
Administration & Programming manual.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
3
1.5 eMG80/100 Expansion
1.5.1 eMG80 Expansion
The maximum number of TDM port can be expanded in BKSU-IE/AE. For more detailed information about
KUSIE & AE, refer to Hardware Description and Installation Manual.
To install
1) Connect Expansion cable(HDMI) between BKSU-IE/AE of master and slave.
2) Set TNET program.
Conditions
✓IP device should be registered to Master system.
✓A WTIB can be installed in Master system, not in Slave system.
✓ISDN clock is synchronized only in Master system, so stable clock should be provided by ISDN line of
Master system, not in Slave system.
✓eMG80N-EXPM should be installed in Master system.
✓eMG80N-EXPS should be installed in Slave system.
1.5.2 eMG100 Expansion
The maximum number of TDM port can be expanded.
To install
1) Connect Expansion cable(LAN) between master and slave.
2) Set master/slave DIP switch
3) Set TNET program.
Conditions
✓IP device should be registered to Master system.
✓ISDN clock is synchronized only in Master system, so stable clock should be provided by ISDN line of
Master system, not in Slave system.
✓eMG100N-EXPM should be installed in Master system.
✓eMG100N-EXPS should be installed in Slave system.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
4
2 System
2.1 8-Digit Station Numbering Plan
Description
The system supports Station Numbering Plans from two to eight digits. The Station number consists of a
Prefix digit string and a suffix called “Add Digit”. A Prefix digit string can be up tosix (6) digits that do not
conflict with the system Flexible Numbering Plan used for feature codes. The Add Digit defines the number of
digits from the Station Number that are added as the suffix to the Prefix digits to form the Station Number. The
Add Digits can be 2 digits in lengthusing the right most digits of the Station Number and must uniquely identify
the station.
Operation
System
Operation of the 8-digit Station Numbering Plan is automatic when configured.
Conditions
✓The system employs the complete Station number, 2 to 8 digits, when sending messages to an external
device such as an adjunct Voice Mail and TAPI device such as ez-Attendant. It is the responsibility of
the 3rd party software to support the defined Station Numbering Plan.
✓When using Keyset Admin to configure the 8-Digit Table, Prefix Usage must be enabled in the System
ID PGM 100 (Flex button 5).
✓The 8-digit numbering is configured in the 8-Digit Table (PGM 238).
Programming
Keyset Admin.
System ID
Prefix Usage (PGM 100 –Flex button 5)
8-Digit Table (PGM 238)
Web Admin.
SYSTEM ID & NUMBERING PLANS
8Digit Extension Table8 Digit String
8Digit Extension TableAdd Digit
Related Features
◼Flexible Station Number
Hardware

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
5
2.2 Account Code
Description
You may allow tracking of specific calls by entering a non-verified variable length (upto 12 digits) identifier for a
call.
The identifier or “Account Code” is output as part of the StationMessage Detail Recording (SMDR) for the call
as discussed in Section 2.80.This is often used to allocate call costs to a specific account or client.
Operation
iPECS IP & LDP Phones
To assign a Flex button for {ACCOUNT CODE} operation
[TRANS/PGM] + {FLEX} + [TRANS/PGM] + “84” + [HOLD/SAVE]
To assign a Flex button for {ONE-TOUCH ACCOUNT CODE} operation
[TRANS/PGM] + {FLEX} + [TRANS/PGM] + “84” + Account code (up to 12 digits) + [HOLD/SAVE]
To enter an Account Code using an {ACCOUNT CODE} button prior to placing a call
1) Lift the handset.
2) Press the {ACCOUNT CODE} button.
3) Dial the Account Code (up to 12 digits).
4) Press “*”, Intercom dial tone is heard.
5) Place the outside call as normal.
Or,
1) Lift the handset or press the [SPEAKER] button.
2) Press the {ONE-TOUCH ACCOUNT CODE} button.
3) Place the outside call as normal.
To enter an Account Code using an {ACCOUNT CODE} button during a call
1) Press the {ACCOUNT CODE} button.
2) Dial the Account Code (up to 12 digits).
3) Press “*”
Or,
1) Press the {ONE-TOUCH ACCOUNT CODE} button.
SLT(Single Line Telephone)(Single Line Telephone)
To enter an Account Code prior to placing a call
1) Lift the handset.
2) Dial the Flex Numbering Plan code “*550”.
3) Dial the Account Code (up to 12 digits).
4) Press “*”.
5) Place the outside call as normal.

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
6
To enter an Account Code during a call
1) Momentarily press the Hook-switch.
2) Dial the Flex Numbering Plan code “*550”.
3) Dial the Account Code (up to 12 digits).
4) Press “*”.
Conditions
✓When entering an Account Code during a call, DTMF digits are transmitted to the connected party.
✓A maximum of 1000 {ONE-TOUCH ACCOUNT CODE} buttons may be assigned in the system.
✓If an Authorization Code is entered as the Account Code, the SMDR record will show the station number
or the index number for a System Authorization Code rather than the user entered Authorization Code.
✓If the Forced SMDR Account Code attribute of the station is enabled, you must enter an Account Code
prior to placing an outgoing call.
Programming
Keyset Admin.
NUMBERING
Flexible Numbering Plan (PGM 106-Button 8)
STATION
Forced SMDR Account Code (PGM 113-Button 24-21)
Web Admin.
SYSTEM ID &NUMBERING PLANS
Flexible Numbering Plan SMDR Account Code Enter
STATION DATA
Common Attributes Forced SMDR Account Code
Related Features
◼Authorization Codes (Password)
◼SMDR (Station Message Detail Recording)
◼Station Flexible Buttons
Hardware

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
7
2.3 Alarm Signal/Door Bell
Description
The system can be configured to recognize the status of an external contact (normally open orclosed). The
system will signal assigned iPECS IP and LDP Phones when the contact activates. Thiscapability is commonly
employed to provide remote Alarm or Door Bell signals a user.
Assigned stations receive the Alarm Signal, either a single tone burst repeated at 1-minuteintervals or a
continuous tone. The Alarm Signal may be terminated at the phone bydialing the Alarm Reset code or, if
assigned, pressing the {ALARM RESET} button. To rearm theAlarm function, the alarm condition must be
cleared and the Alarm signal terminated.When used as a Door Bell, assigned iPECS IP and LDP Phones
receive a single tone burst each time theexternal contact is activated and no reset is required.
Operation
System
At detection of contact operation, the Alarm/Door Bell signal is sent to assigned stations.
iPECS IP & LDP Phones
To assign a Flex button as an {ALARM RESET} button to terminate the Alarm Signal
[TRANS/PGM] + {FLEX} + “*565” + [HOLD/SAVE]
To terminate an Alarm Signal, while idle
1) Dial the Flex Numbering Plan code “*565”, confirmation tone is received and the Alarm Signal is
terminated. If the alarm condition is cleared, the system will automatically rearm the alarm
monitoring or press the {ALARM RESET} button.
Conditions
✓The Alarm contacts must be “dry”, no voltage or current source connected.
✓Only iPECS IP and LDP Phones may be assigned to receive Alarm/Door Bell signals.
✓The LCD of phones assigned to receive Alarm/Door Bell signals will show “ALARM” or “DOOR BELL” as
appropriate.
✓The Alarm Reset code is also employed to terminate alarm signals from digital and IP trunk alarms as
well as Cabinet alarms.
Programming
Keyset Admin.
SYSTEM
Alarm Enable (PGM 163-Button 1)
Alarm Contact Type (PGM 163-Button 2)
Alarm/Doorbell Mode (PGM 163-Button 3)
Alarm Signal Mode (PGM 163-Button 4)
STATION
Alarm/Door Bell Attribute (PGM 113-Button 8)

iPECS eMG80/100& eMG800 & UCP & vUCP
Feature Description and Operation Manual Issue 2.4
8
Web Admin.
SYSTEM DATA
Alarm Attributes Alarm Enable
Alarm Attributes Alarm Contact Type
Alarm Attributes Alarm/Doorbell Mode
Alarm Attributes Alarm Signal Mode
STATION DATA
Common Attributes Alarm/Door Bell Attribute
Related Features
◼Door Open
◼Station Flexible Buttons
◼System Alarm Notification Control
◼Cabinet Alarm for UCP
Hardware
◼iPECS IP or LDP Phone
◼Alarm or Doorbell input contact, refer to Hardware Description & Installation Manual to install.