LG G7 ThinQ User manual

ENGLISH
MFL71715401 (1.0) www.lg.com
Copyright ©2020 LG Electronics Inc. All rights reserved.
USER GUIDE

1
Important Customer Information
Before you begin using your new phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.

2Table of Contents
Important Customer Information...............................................1
Table of Contents .......................................................................2
Feature Highlight ........................................................................5
Camera features................................................................................................... 5
Sound quality and effects ..................................................................................12
Floating Bar .........................................................................................................13
Google Assistant .................................................................................................14
Face Recognition.................................................................................................15
Fingerprint recognition....................................................................................... 17
Voice Recognition ..............................................................................................20
AOD (always-on display) ...................................................................................22
Notes on Water Resistant Properties ...............................................................23
The Basics................................................................................ 25
Phone Overview..................................................................................................25
Installing the SIM card and memory card .......................................................29
Removing the memory card..............................................................................30
Charging Your Phone ..........................................................................................31
Turning Your Phone On and Off .......................................................................34
Touch Screen ......................................................................................................35
Getting to Know the Home Screen ..................................................................38
Setting Your Lock Screen .................................................................................. 47
Memory card encryption ...................................................................................50
Entering text ........................................................................................................51
Capturing a Screenshot.....................................................................................56
Content sharing..................................................................................................56

Table of Contents 3
Useful App ............................................................................... 58
App Shortcuts ....................................................................................................58
Audio recording features...................................................................................59
Calculator............................................................................................................60
Calendar..............................................................................................................60
Camera................................................................................................................62
Clock.....................................................................................................................81
Contacts..............................................................................................................83
File Manager.......................................................................................................88
Gallery .................................................................................................................89
LG Health ............................................................................................................ 93
Messaging........................................................................................................... 95
Music ...................................................................................................................98
Multi-tasking feature ....................................................................................... 100
Phone ................................................................................................................ 106
QuickMemo+ ..................................................................................................... 112
Voicemail............................................................................................................ 114
Google Apps ...................................................................................................... 115
Settings ....................................................................................117
Settings ...............................................................................................................117
Network & internet.............................................................................................117
Connected devices........................................................................................... 123
Sound .................................................................................................................127
Display............................................................................................................... 129
Lock screen & security .................................................................................... 132
Privacy ............................................................................................................... 135
Location............................................................................................................. 136
Extensions..........................................................................................................137
Digital Wellbeing & parental controls ............................................................ 138
Apps & notifications ........................................................................................ 138
Battery............................................................................................................... 138
Storage.............................................................................................................. 140
Accounts ........................................................................................................... 140
Google ............................................................................................................... 140
System................................................................................................................ 141
System updates................................................................................................ 143

Table of Contents
4
Accessibility ...................................................................................................... 143
Appendix .................................................................................147
Phone software update.....................................................................................147
Anti-Theft Guide .............................................................................................. 148
Open Source Software Notice Information ................................................... 148
Regulatory Information (FCC ID number, etc.) ............................................. 149
Trademarks ....................................................................................................... 149
Laser Safety Statement................................................................................... 150
More information............................................................................................... 151
Safety.......................................................................................153
Safety Information ........................................................................................... 153
Consumer Information about Radio Frequency Emissions.......................... 154
Consumer Information on SAR.......................................................................157
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices. 159
Caution! Avoid Potential Hearing Loss ........................................................... 161
TIA Safety Information.................................................................................... 162
Part 15.19 Statement ....................................................................................... 165
Part 15.21 Statement....................................................................................... 165
Part 15.105 Statement..................................................................................... 165
Safety Information ........................................................................................... 166
FDA Consumer Update .................................................................................... 171
LIMITED WARRANTY - USA ...............................................183

5
Feature Highlight
Camera features
Main features
This chapter describes the main features that the camera app provides.
Open the camera and explore various features.
1. Tap Home > Camera.
Switch between front
and rear cameras
Switch between
standard angle
and wide-angle
cameras
Change timer
settings
Change flash
settings
Apply filter/
sticker effects
Set camera
options
Take photos
Open Gallery
2. Tap More on the camera screen to view various camera modes.
Select a desire mode from Flash Jump-cut, Food, 360 Panorama,
Panorama, Slo-mo, Cine Video,Time lapse, Manual Vidoe, Cine shot
and YouTube Live.
Tap More

Feature Highlight
6
Dual cameras
The dual cameras, which are located on the back of the device, allow you to
take photos or record videos with two different angles of view.
Tap Home > Camera, and select Standard angle / Wide-angle
while taking photos or recording videos with the rear camera.
Rear Camera
Steady record
Use Steady Cam to prevent the camera from shaking when recording a
video while walking or making large movements.
Activate Anti-shake to reduce or eliminate blurry image resulting from
camera shake while recording a video.
1. Tap Home > Camera > Video.
2. Tap Steady record.
3. Tap Record to record a video.

Feature Highlight 7
Google Lens
You can get more information or take actions on items around you using
Google Lens, like landmarks, posters, restaurant menus, animals, flowers,
or barcodes, directly in your LG G7 camera.
For example, when you use Google Lens on a:
Business card: You can save the phone number or address to a contact.
Book: You can get reviews and other details about it.
Landmark or building: You can get more details about it.
Painting in a museum:You can get details about it.
Plant or animal: You can learn more about it.
Flyer or event billboard: You can add that event to your calendar.
NOTE Google Lens is available only when your device is connected to the internet. If you use
mobile data, you may be charged for data usage, depending on your pricing plan.
Use Google Lens
1. Tap Home > Camera, then tap Google Lens.
2. Point your camera at an item.
3. To get details or take action:
Tap the item on your screen.
To select text: Tap a word, and select a desired option. If the result is
not shown, tap it again and drag the blue dots, if needed, and take
desired actions.
Tap Speak. Ask a question or say a command, like:
What is this?
Call this
Add this to Google Keep

Feature Highlight
8
Portrait
You can create an artistic portrait photo, whereby the subject is in focus and
the background is blurred. You can also edit the image by applying lighting
or color effect to the background.
NOTES • While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
1. Tap Home > Camera, and tap Portrait.
2. Drag the slide bar to the left or right to adjust the blur strength.
Adjust blur strength.
3. When Portrait is available. appears on the screen, tap Capture or
Record to take a photo.
The Portrait feature may not work if the camera cannot recognize the
subject.

Feature Highlight 9
AI CAM
You can use the AI Cam feature to automatically recognize the object when
taking a photo or recording a video for an optimal quality.
1. Tap Home > Camera, then tap AI CAM.
2. When the object is recognized, the best effect for the scene is applied.
To apply other effects, tap the scene icon.
A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be
recognized automatically.
NOTE The result of the scene recognition may differ depending on the illumination or the
location of the subject while taking photos. Keywords do not appear on the actual photos
or videos.

Feature Highlight
10
Cine shot
You can record a moment and make a video with only a part of the scene in
motion.
While recording a video, hold the device steady. After recorded, rub the
area in the video you want in motion. The selected area starts moving and
the rest of the video remains still.
1. Tap Home > Camera, then tap More > Cine shot.
2. Tap Record to record a 3 second video.
Hold the device steady while recording the video.
3. Tap Edit and rub the area you want in motion with the cine shot
effect.
Play forward and
backward repeatedly.
Undo
Erase the selected area.
Select the area to
move.
Play forward
repeatedly.
Redo
Tap Erase to erase the selected area.
Tap Loops forward to play the selected area in motion forward
repeatedly.
Tap Loops back and forth to play the selected area in motion
forward and backward repeatedly.
4. Tap SAVE.
The selected area will be in motion.

Feature Highlight 11
Cine Video
You can record a movie-like video.
1. Tap Home > Camera.
2. Tap More > Cine Video.
3. Tap Record to record a video.
Point Zoom: Record a video by selecting the point zoom feature to
zoom in/out around a specific area.
Filter: Select an effect to apply to the recording. You can also
adjust the vignette and strength for each Cine effect. This feature
cannot be changed after you have started recording.
NOTES • The Point Zoom feature supports a zoom speed of up to 3x.
• This feature only supports video recordings in standard angle.

Feature Highlight
12
Graphy
You can select one of recommended images and apply the same values for
the white balance, ISO and shutter speed to obtain professional level
photos.
1. Tap Home > Camera, then tap Manual Camera.
2. Tap Graphy and select the desired scene from the recommended
images.
Recommended images
3. Tap Capture to take a photo.
NOTES • This feature is available only in Manual Camera mode.
• Tap Settings, then tap Graphy photos ON/OFF to deactivate this feature.
Sound quality and effects
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. To use this feature, connect earphones, speaker or other external
audio devices to your device.
Tap Home > Settings > Sound > Sound quality and effects, then
tap DTS:X 3D Surround ON/OFF to activate this feature.
You can also bring down the status bar from the top of the screen and
tap the icon for DTS:X 3D Surround to activate the function.
If you connect external sound devices such as earphones and speakers to
your device, a pop up appears where you can turn on the DTS:X 3D
Surround or Hi-Fi Quad DAC function.

Feature Highlight 13
Floating Bar
Floating Bar overview
You can activate frequently used features, including shortcuts, screen
capture, music player, and quick contacts, by touching and then swiping the
Floating Bar on the screen.
To enable the floating bar, tap Home > Settings > Extensions >
Floating Bar ON/OFF.
Opening and closing the Floating Bar
To open the floating bar: Tap View all or View all.
To close the floating bar: Tap Fold or Fold.
Moving the Floating Bar position
Floating bar open: Touch and hold the Floating Bar, then drag it to the
desired location.
Floating bar closed: Touch and hold the Floating Bar, then drag it to the
desired location along the edge of the screen.
Disabling the Floating Bar
You can disable the Floating Bar by using one of the following methods:
Touch and hold Fold or Fold on the Floating Bar, then drag it to the
delete area at the top of the screen.
Tap Fold or Fold on the Floating Bar, then tap Settings >
ON/OFF at the top of the screen.
Tap Home > Settings > Extensions > Floating Bar ON/OFF.

Feature Highlight
14
Google Assistant
Google Assistant overview
You can launch or use desired apps with your voice.
NOTE To use this feature, first connect to the network and sign in to your Google Account.
Sign in
1. Press and hold Home from the Home screen to launch Google Assistant.
2. Tap GET STARTED.
3. Follow the on-screen instructions and say “Ok Google”.
The device saves your voice data for recognition.
4. Select whether to use voice recognition unlock feature.
When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or unlocked.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice
is used, the screen may be unlocked.
• To use this feature, tap Home > Settings > Lock screen & security > Secure
lock settings > Smart Lock, and then use the screen lock method you set to unlock the
device. Tap Voice Match > Unlock with Voice Match, and tap ON/OFF, then enter
the currently used unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method after failing to unlock the
device with voice recognition. See
Setting a Screen Lock for details.
5. Tap Save.
Launching Google Assistant
1. Touch and hold Home on the Home screen.
or
Press the Google Assistant key on the left side of the device.
or
Say “Ok Google” when the screen is turned off or locked.
2. Say a command or question when you see on the bottom of the
screen.
NOTE Voice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by
speaking with a clear voice in a quiet place.

Feature Highlight 15
Face Recognition
Face Recognition overview
You can unlock the screen with your face by using the Face Recognition
feature.
NOTES • This feature may be more vulnerable to security than the other screen locks, such as
Knock Code, Pattern, PIN, and Password.
• When a similar face such as a twin is used, the device may recognize it as the
registered user and may be unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forget the screen lock set for your device,
visit the nearest LG Customer Service Center with your device and ID card.
Precautions for Face Recognition
Face Recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.
When your face is covered with a hat, eyeglasses, sunglasses, or mask,
or your face is significantly different due to heavy makeup or beard.
When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to an
exceedingly bright or dark condition.
Registering facial data
Before using the Face Recognition feature, register your facial data on your
device.
1. Tap Home > Settings > Lock screen & security > Face
Recognition.
NOTES • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the on-screen
instructions. See
Setting a Screen Lock for details.
2. Tap NEXT and unlock the device according to the specified method.
3. Tap START and raise your device in the front of your eyes.
Register your face in a room that is not too bright or dark.

Feature Highlight
16
Hold the device in the distance of 10-20 inches from your face.
Position your entire face inside the guideline on the screen, and then
move your head slowly in a circle while looking at the screen.
Keep still while registering your face. You can improve recognition rate
by taking steady photos multiple times.
NOTE Only one face can be registered at a time.
4. When the face registration is done, tap OK.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Knock Code, Pattern,
PIN, or Password.
1. Tap Home > Settings > Lock screen & security > Select screen
lock.
2. Unlock the screen according to the specified method.
3. Tap Allow face recognition > On/Off to unlock the screen with your
face.
Face Unlock options
You can customize Face Unlock options.
1. Tap Home > Settings > Lock screen & security > Face
Recognition.
2. Customize the following settings:
Improve Face Recognition: You can add facial data in various
conditions to improve face unlock.
Delete face: You can delete the registered facial data and register it
again if the face unlock does not work properly.
Raise to wake for Face Recognition: You can wake your phone and
then use Face Recognition by raising the phone when the screen is
off.
Swipe to unlock: After your device recognizes your face, you must
swipe the screen to unlock it.

Feature Highlight 17
Content lock: Allows you to show locked content in Gallery and
QuickMemo+ with your face.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
To unlock the screen.
To view locked contents in Gallery or QuickMemo+.
Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
NOTE Your fingerprint can be used by the device for user identification. Very similar fingerprints
from different users may be recognized by the fingerprint sensor as the same fingerprint.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of reasons.
To maximize the recognition accuracy, check the following before using the
device.
Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
When water, dust or other foreign substance is on the fingerprint sensor
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before having the fingerprint recognized.
A fingerprint may not be recognized properly if the surface of your finger
has a scar or is not smooth due to being soaked in water.
If you bend your finger or use the fingertip only, your fingerprint may not
be recognized. Make sure that your finger covers the entire surface of
the fingerprint sensor.
Scan only one finger for each registration. Scanning more than one finger
may affect fingerprint registration and recognition.

Feature Highlight
18
The device may generate static electricity if the surrounding air is dry. If
the surrounding air is dry, avoid scanning fingerprints, or touch a metallic
object such as coin or key before scanning fingerprints to remove static
electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1. Tap Home > Settings > Lock screen & security > Fingerprints.
NOTES • This feature is available only when the screen lock is set.
- Lock the device with a Knock Code, Pattern, PIN or Password.
• If the screen lock is not set, enable it by following the on-screen instructions. See
Setting a Screen Lock for details.
2. Locate the fingerprint sensor on the back of the device and gently put
your finger on it to register the fingerprint.
NOTES • Gently press the fingerprint sensor so that the sensor can recognize your fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
3. Follow the on-screen instructions.
Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
4. When the fingerprint registration is done, tap OK.
Tap ADD MORE to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in a good condition, the
fingerprint recognition may not work well. As a preventative measure,
register multiple fingerprints.

Feature Highlight 19
Managing fingerprints
You can edit or delete registered fingerprints.
1. Tap Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it. To delete it,
tap Delete.
Unlocking the screen with a fingerprint
You can unlock the screen or view locked content by using your fingerprint.
Activate the desired function:
1. Tap Home > Settings > Lock screen & security > Fingerprints.
2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
Screen lock: Unlock the screen with a fingerprint.
Content lock: Access locked contents in Gallery and QuickMemo+
with a fingerprint.