LG VERIZON VN251S User manual

Service
Guide
Guía deServicio
©2013VerizonWireless.AllRights Reserved. Todoslosderechosreservados.
PrintedinMexico
MBM63979901 (1.0) MW
This booklet is made from 60% post-consumer recycled paper.
Thisbookletisprinted withsoyink.

1
NOTE: Screenimageandicons aresimulated.Actualdisplaymayvary.Instructionsin thisguide
maychange depending on the software version onyourdevice.Allprocedures beginwith the phone
unlockedandfrom theHome Screenunlessotherwisestated.
Tomake thingseasy,thisguidewill provide youwithinformationonmaking
payments,includedfeaturesand services,and managingyouraccount.
If you haven’t activated, follow the instructions in the Activation
Guide.
Need More Help?
Ifyouhave aquestion,oryoucan’t findwhatyou´re lookingforinhere,
checkout verizonwireless.com.
Getting Started
READ THIS FIRST
START HERE TO
ACTIVATE SERVICE
1. Installbattery, turnonthe phone and
select language.
2. Press SEND and listenfor instructions.
3. Enter your zip code and pickyour planwhen
prompted.
4. Write downthe phone number and Account
SecurityCode selected.
5. Make apayment to beginusing your device.
6. Follow the Setup Wizard to customize
your phone.
7. Register for My Verizon, go to
verizonwireless.com/myverizon.
NOTE: Once your activationis complete, fully
charge your device.

2
Tofindthe fullUserGuidewithdetailedinstructionsforusingyourphone,
visitsupport.vzw.com/phones.
Your Phone
Earpiece
LCDScreen
VolumeKeys
LeftSoftKey
Accessory/ ChargerPort
SpeakerphoneKey
Send Key
AlphanumericKeypad
HandStrap Hole
3.5 mmHeadset Jack
OK/ DirectionalKey
RightSoft Key
Clear/VoiceCommands
Key
Power/End Key
Vibrate Mode Key
Camera Lens
microSD™Slot
Battery
Camera Key
Back Cover

3
Setting Up Your Device
Step 1. Remove the Back Cover
1. Holdthe phone securelywithbothhands.
2. Usethe fingertipcutoutatthetopof the phonetopullthe Back
Coveroff.
Step 2. Insert the Battery
1. Alignthebatterycontactswiththeterminalsinthe battery
compartment.
2. Pushthe battery down untilitclicksintoplace.

4
Step 3. Replace the Back Cover
PlacetheBackCoverover the battery compartment,thenpressit
downwarduntilitclicksintoplace.
Step 4. Charge the Phone
YourdevicecomeswithaWall/USBchargerand a USBcable whichconnect
togethertochargeyourphone.Tochargeyourphone:
NOTICE:Please use only an approved chargingaccessory tochargeyourLGphone. Improper handling
ofthe Accessory/Charger Port, aswellas theuse of an incompatiblecharger,may causedamage to
your phoneand voidthe warranty.
1. Beforeturningonyourphone,chargeitfully. Besuretousethe
chargerthatcame with yourphone.
USBcable

5
Insert the microSD Card
Ifyouhave a microSDCard,slidethe microSDcardintothe microSDcard
slot, locatedundertheBackCover.
NOTE:The microSDcardis soldseparately.
Powering On/Off
1. To turn the phoneon, pressandholdthe Power/EndKey until
thescreenlights up.
2. Toturn the phone off,pressand holdthePower/EndKey until
thedisplayturns off.
Making a Call
1. Pressthe OK Key tounlockthe screen(and keys).
2. Enterthephonenumberusingthekeypad.
3. Pressthe Send Key todialthe number.
4. Pressthe Power/EndKey toendthecall.
NOTE: Your phone hasa VoiceCommandsfeaturethat also lets youmakecalls bysaying aphone
number or Contactname.Toaccess it, press theClear/VoiceCommandsKey
CLR
andsayCall
followedbythename or number.

6
Ringtones
1. Fromstandbymode,presstheOKKey [MENU].
2. Press MediaCenter.
3. Press Music&Tones.
4. Press MyRingtones.
5. UsetheDirectionalKey tohighlightaringtoneandpresstheLeft
SoftKey [SetAs].YoucanpresstheOKKey [PLAY]topreview
theringtone.
Bluetooth®
AllowsyoutoturnBluetoothonoroff and connect tootherBluetooth
devices.
1. Fromstandbymode,presstheOKKey [MENU].
2. Press Settings& Tools.
3. Press BluetoothMenu.
4. Pressthe LeftSoftKey [Turn On].
NOTE:Bydefault, your device’sBluetooth®functionality is turned off.

7
For existing customers with active prepaid service.
$35
Talk •Text •Web •Email •Apps •Games
Tones •Music •Mobile Broadband
REFILLCARD
$30
PREPAID
For existing customers with active prepaid service.
$50
Talk •Text •Web •Email •Apps •Games
Tones •Music •Mobile Broadband
REFILLCARD
$50
PREPAID
r existing customers with active prepaid service.
$100
Talk •Text •Web •Email •Apps •Games
Tones •Music •Mobile Broadband
REFILLCARD
$100
PREPAID
Have Your Credit, Debit or Verizon Wireless Refill Card Handy So You
Can Make a Payment.
1. My Verizon
Controlhowandwhenyoumakepayments
• Signup forAutoPay
• Credit/debitcard
• AddaRefillCard/PIN
On Your Phone—PressleftontheDirectional Key orselect the My
Verizon icon tolaunchMyVerizon.*
Online—Visitverizonwireless.com/myverizon.
2. Auto Pay
Make automaticpaymentsfromyourmajordebitorcreditcard.† Pay
bythe dayofthe month or bylowbalance.
Signup throughMyVerizon,online orfromyourphone,or dial
.
3. Customer Service
Dial fromyourVerizonWirelessphone.
4. At a Store
Visita VerizonWirelessCommunicationsStoreor any ofour
participatingagentsorretailers.
†Visa, MasterCard, AmericanExpress or Discoveraccepted.
Refill Rates and Expiration
(onceappliedto the account)
$15–$29.99 30 days
$30–$74.99 90 days
$75–$99.99 180 days
$100andabove 365 days
Making a Payment
Cards soldseparately.
*Compatiblephone required.

8
*Compatiblephone required. Forautomated account information, dial
*
611 from your wireless
phoneordial 1-888-294-6804 from a landline phone.
On Your Phone
All thetoolsyouneedtomanageyouraccountareinthepalmof yourhand.
• Checkyourbalance,usageand expiration
• Makepaymentsorfindpaymentlocations
• Addorremovefeatures
• Changeyourpassword
Shortcut to My Verizon*
• PressleftontheDirectionalKey
Online
Toregister, visitverizonwireless.com/myverizon.
My Verizon

9
Currentbalances and paymentdatenotavailableinareaswheretext messaging is notavailable.
Account BalanceDisplay isnot compatiblewith MonthlyPlans. Formost currentbalanceand
paymentdate,please call* 611 orvisitMy Verizon on your wireless phone.Blockingtextmessaging
onyour accountwillstop your Account BalanceDisplay from updating. Screenimagesimulated.
Account Balance Display
Viewyourbalanceandexpirationdateon yourphoneallthetime!
How Account Balance Display Works
• YourHomeScreenwill showyour
currentbalanceandexpiration
date.Itwillautomaticallyupdate
whenyourbalance changes.
• If yourbalancefallsbelow$5or
youapproachtheexpirationdate,
boththe balanceand expiration
will turnred,remindingyouitis
timetomake a payment!
How to Turn Account Balance Display On or Off
1. Fromstandbymode,presstheOKKey [MENU], Settings&
Tools, DisplaySettings,12.BalanceDisplay.
2. Highlight the desiredsetting(ShoworHide), and pressthe OK Key
tosavethe newsetting.
Account Alerts
VerizonWirelessprovidesfreevoiceannouncementsandtext alerts to
keep youinformedaboutyouraccount. Select the levelofnotifications
thatisrightforyouthroughverizonwireless.com/myverizon.
NOTE: Voiceannouncementsthat containimportant serviceupdates cannot beskipped.Account
BalanceDisplay notavailableonmonthly plans.

10
Optional Services
*Additional andUnlimitedTextingapplieswhen sendingandreceiving (i)InstantMessages,Text
Alerts andPicture Messaging Portal Messages; (ii)messages withnon-VerizonWirelesscustomers
inthe U.S. orparticipating networks inCanada, Mexico and Puerto Rico;or(iii)viaemail.Unlimited
Textingalsoincludes Mobileto MobileMessageswith VerizonWirelessCustomers.For Additional
Texts, overagemessaging rates defaultto thoseofyourCallingPlan. PremiumMessaging programs,
InternationalMessagingand International Roamingnotincluded. Compatibledevicerequiredfor
text,picture messaging.
Text Bundles—AddtoVerizonWirelessDailyor Basicplanonlineor on
yourphonethroughMy Verizon,orbydialing*611.
TEXT BUNDLES
Unlimited Text, Picture Messages
$10 per
month =Unlimited Mobile to
Mobile Texting
with over 80 million
Verizon Wireless customers
+250
Additional Texts*
$20per
month =Unlimited Texting*
to anyone on any network in the U.S.
Text Messaging*—UnlimitedontheMonthlyplans.Permessage sent (per
recipient) or receivedrateis basedonyourcallingplanor Text Bundle.
1. SlideopentheQWERTY keyboardand select Messaging.
2. Press NewMessage.
3. Press TXT Message.
4. Enterthe phonenumberoftherecipientortheemail addressforan
email message.
5. PresstheDirectionalKey downwardtoaccessthe textfield.
6. Typeyourmessageinthe textfield.
7. Press [SEND] tosendthe message.
MessagestoparticipatingnetworksinCanada,MexicoandPuertoRico
arechargedat domesticrates.

11
Picture Messaging — Unlimited on the Monthlyplans;25¢permessage
sent(perrecipient) or received.
Take picturesand sendthemtoalmostanyemail address,ortoother
cameraphones.
1. Fromstandbymode,presstheCameraKey .
2. PresstheOKKey [TAKE]ortheCameraKeytotake thepicture.
3. Aftertakingthepicture,selectfromthefollowingoptions.
• PresstheLeft Soft Key [Save]tosavethe picture.
• Press [SEND]tosendthepicturetoothers.
Mobile Web—Unlimited on the $35 and $50 Monthly plans; 99¢ per day
of use (24-hour period).
Geteverythingyouneedwhenyou’reon the go—evenaccessyouraccount
withMyVerizon.
1. Fromstandbymode,pressleftontheDirectional Key .
2. Press toselect WEB.

12
Customizeyourservicewithapplications,ringtones,gamesandmoreby
accessingMediaCenteronyourdevice.
VZ Navigator®—$2.99perdayofuse(24-hour period),$4.99perweekof
use(7-dayperiod)or $9.99permonth ofuse
Enjoyvoice-prompted,turn-by-turndirections,alocalsearchof15 million
pointsofinterestanddetailedcolormaps.
Mobile Email—$6.99for30 daysof service
Getyoure-mailsonyourdevicewhileyou’reonthego.Works withPOP3,
IMAP,Yahoo!® Mail,AOL®Mail,WindowsLive®Hotmail®andVerizon.net.
Games—startingat $2.49pergame
Playclassic,sportsoractiongamesonyourdevice.
Ringtones—$2.99 perringtone
Listentoyourfavoritesongeachtimesomeonecalls.Assignatoneto
friendsandfamily.
Ringback Tones—99¢ permonth/ $1.99annualchargeperringbacktone
(110max.)
Letcallershearsongsorsoundswhiletheywaitforyoutoanswer.
Wallpaper—startingat $1.99perwallpaper
Downloadyourfavoritebackgroundimagestouseaswallpaperonyour
device.
Media Center

13
Music Player
My Music
Toplaybackandmanage musicstoredinyourphone’smemoryandon a
memorycard:
1. Fromstandbymode,presstheOKKey [MENU],press Media
Center, Music & Tones, My Music.
2. TheMusic Library screenappearsinthedisplay.
3. To playa song, press AllSongsscroll throughthelistof
downloadedsongs then pressthe OKKey [PLAY].
4. Pressthe LeftSoftKey [Mute]tomutethesong. Pressthe Right
SoftKey [Options] toseemoreoptions.
5. PresstheDirectionalKey left tostartthe songover again.
PresstheDirectionalKey right toskiptothenextsongif there
areothersongstobeplayed.Pressthe OK Key topauseor play
thesong.

14
Voicemailmaynotbe availablein some areas. Voicemailboxesnotsetupwithin45days willbe
canceled.Followthesetuptutorial topassword-protect your VerizonWirelessVoiceMailbox.
Airtimeand otherchargesareincurred when usingvoicemail from your wireless phone.Mobileto
MobileCallingminutesdonotapply tovoicemailretrievals; youwillbechargedto maintainyour
connectionto voicemail. VerizonWirelessisnotresponsiblefor missedmessages or deletionsof
messagesfrom your voicemailbox, evenif you havesavedthem.
• Voice Mail
Tosetuporretrieve,dial*86 fromyourdevice .
• Domestic Long Distance
• Domestic Roaming
20¢perminute,includesairtimeandnationwidelongdistance.
• 411 Search
DirectoryAssistanceand more.$1.99percallplusairtime.
• Caller ID
• Caller ID Blocking
Dial*67 beforethe numberyou’recalling.
• Call Waiting
PresstheSendKey toanswerthenewcall.
• 3-Way Calling
Whileonacall,dialthe numberand pressthe SendKey .Press
theSendKey againtoconnectallparties.
• Call Forwarding
Dial*72 plusthenumberwhereyouwanttoforwardyourcalls;to
cancel,dial*73 andpressthe SendKey .
Included Features

15
Locationsandratessubjectto changewithoutnotice.WhileRoaming internationally, you may
bepromptedto dialthe phonenumber youarecallingtwice.Unlimited Calling, Text Bundlesand
Unlimited Night,Weekend, Mobileto Mobileand AnytimeMinutesdonotapply toInternational
Services.International RoamingCoverage only availableon participating networks and is not
guaranteed.Dataservices and features not availablewhen roaming.
International Calling
AnytimeMinuterateplusthe followinginternationalsurcharges:
• 10¢/min. toMexicolandlinenumbers
• 29¢/min. toMexicowirelessnumbers, Canada,Guam,U.S.Virgin
Islands,and NorthernMarinaIslands
• $1.49/min. tootheravailable locations
International Text Messaging
• 25¢permessage,per addresssent
• MessagesreceivedarebilledaccordingtoyourCallingPlan
International Picture Messaging
• 50¢permessage,peraddresssent
• 25¢permessagereceived
Forfurther information,aswellas latestavailableservices, locations
andrates,includingInternationalRoaming,visitverizonwireless.com/
prepaidglobal.
International Services

16
Recycle Your Old Device
Trade-In Program
WiththeVerizonWirelessTrade-InProgram, youmaybeeligibletotrade
inyourold device foraVerizonWirelessgift cardthatcanbe usedto
purchaseequipmentoraccessories. Visitwww.trade-in.vzw.com.
HopeLine
WithHopelineyoucandonateyouroldphonetosupport domesticviolence
victimsandsurvivors. Simplydropoffyouroldphoneat yourlocalVerizon
Wirelessstore,orcheckyourshipmenttoseeifyoureceiveda Hopeline
bagwith instructions.Yourstatemayalsoprovide recyclingoptionsand
requirementsforyourdevice.Ifso,additionalinformationcan be found
byvisitingthestatewebsiteorcallingthephonenumberidentifiedatthe
bottomofyourreceiptonthe enclosedElectronicDeviceRecyclingsheet.
Note: If youarea business customer, pleasecheck withyourcompanyprior todonatingor trading in
your oldcompany-owned device.

17
Assistive Communication Devices
TTY(TextTelephony) and TDD(Telecommunications Deviceforthe Deaf)
allowindividualswhoaredeaf,hardofhearing, or havespeechor language
disabilities tocommunicatebytelephone.
Whenausertypeshisorherconversationon a TTY keyboard,it is
transmittedastonesthroughthetelephone.Tonesarereceivedbythe
otherperson’sTTY,translatedintotextanddisplayed on the screen.In
ordertousetheTTYnetwork,youmust haveaTTY-compatiblephoneand
bein the TTY modetoplaceor receivecalls.Notethatmostdigitalwireless
devicesare TTY-compatible.
Assistance

18
Theservices describedin thisbrochureare onlyforyourpersonaluse.
Theyaresubject totheCustomerAgreement,yourCallingPlan,the
VerizonWirelessPrivacy Principles and InternetPrivacy Policy (bothof
whichcanbe viewedat verizonwireless.com)and the followingterms
andconditions,asapplicable.Youagreetocomplywith allapplicable
laws,rules,regulationsand policies whenusingtheseservices.Inaddition
toyourrights undertheCustomerAgreement,wemayterminateor
modifyallservicesupon notice.VerizonWirelessisnotresponsiblefor
third-partycontentyouencounterusingtheseservices, includingany
possible defamation,obscenity,or profanity. Content,contentpricing,
service functionality, and menu ordermaychangewithoutnotice.Unless
otherwiseindicated, datasessionswillterminateafter30 secondsof
inactivity.
Verizon Wireless Prepaid
CashappliedtoyouraccountthroughVerizonWireless’BillPayment
Kiosks willhavetaxesdeductedfromthetotalamount enteredatthe
applicablerate.Minimumpaymentis$15;maximumpaymentis$600.
Whenpayingwith a creditcardmaximumis$250.Youmayreplenishup to
10 timesor $600 inarolling30-dayperiod.Transactionfeesmayapplyfor
somemethodsofpayment.
DailyAccess,MonthlyAccess,calls ratedat a per-minuterate,and other
chargesforavailablePrepaidservicesmaydepletebalancepriortoits
expiration.Ifbalanceexpires,unusedportionwillbe forfeited. Usage
roundedtonext fullminute.
UnlimitedCalling, UnlimitedMobiletoMobileCalling, Night Minutes,
WeekendMinutes,AnytimeMinutesandEachAdditionalMinutesarenot
available whenyouraccounthasbeensuspended.Featuresmaynotbe
available whenoutsidethe VerizonWirelessPrepaid Rateand Coverage
Area.
Ifyouareon a Prepaid MonthlyPlan,youmusthavesufficient account
balanceat timeofrenewaltocoverthe MonthlyAccessinordertoreceive
theAnytimeMinutes,UnlimitedMobiletoMobileCallingNight&Weekend
Minutes,and UnlimitedTextingthatareincludedwiththe Prepaid Monthly
Plan.
Important Customer Information

19
SomeVerizonWirelessservicesand features,includingVerizonVideo,
ExtendedWarranty,WirelessPhoneProtection,TotalEquipment
Coverage,RoadsideAssistance,DetailedBillingand PremiumandVisual
VoiceMail arenotavailablewiththePrepaidCallingPlans.
411Search:When outside the VerizonWirelessPrepaidRateand
CoverageArea, 411 Searchrates,automatic connectionandenhanced
services mayvary. Forconnectedcalls,thepartofthecall that occurs
prior to connection may be billed at a different rate than the part of the
call that occurs afterconnection. Additionaltollandlongdistancecharges
mayapply.
Mobile Web
Data-capablephonerequired.Notallservicesor sitesareaccessibleto
phones.ForMobileWeb,theservices arechargedat99¢ perdayonthe
daysyouuseit. Youwill haveunlimiteduseof the servicesfora24-hour
period.Youareresponsibleforensuringthatyoursession endsupon
completion of usebypressing onyourphone.The99¢ perdayfeewill
bechargedforusingMobileWebMail and Chat.
Hearing Aid Compatibility Information
Thisphonehasbeentestedand ratedforusewithhearingaidsforsome of
thewirelesstechnologiesthatituses.However,theremaybesomenewer
wirelesstechnologiesusedin thisphonethat havenotbeentestedyet
forusewith hearingaids.Itis importanttotrythedifferentfeaturesof
thisphonethoroughlyand indifferentlocations,usingyourhearingaidor
cochlearimplant, todetermineifyouhearanyinterferingnoise.Consult
yourserviceproviderorthe manufacturerof thisphoneforinformation on
hearingaidcompatibility. Ifyouhavequestionsabout return or exchange
policies,consultyourservice provideror phoneretailer.