LG VS920 User manual

8IGLRMGEP(IXEMPW
*''6*)\TSWYVI-RJSVQEXMSR
;%62-2+6IEHXLMWMRJSVQEXMSRFIJSVISTIVEXMRKXLITLSRI
-R%YKYWXXLI*IHIVEP'SQQYRMGEXMSRW'SQQMWWMSR*''SJXLI
9RMXIH7XEXIW[MXLMXWEGXMSRMR6ITSVXERH3VHIV*''EHSTXIH
ERYTHEXIHWEJIX]WXERHEVHJSVLYQERI\TSWYVIXS6EHMS*VIUYIRG]6*
IPIGXVSQEKRIXMGIRIVK]IQMXXIHF]*''VIKYPEXIHXVERWQMXXIVW8LSWI
KYMHIPMRIWEVIGSRWMWXIRX[MXLXLIWEJIX]WXERHEVHTVIZMSYWP]WIXF]FSXL97
ERHMRXIVREXMSREPWXERHEVHWFSHMIW8LIHIWMKRSJXLMWTLSRIGSQTPMIW[MXL
XLI*''KYMHIPMRIWERHXLSWIMRXIVREXMSREPWXERHEVHW
&SHMP]'SRXEGX(YVMRK3TIVEXMSR
8LMWHIZMGI[EWXIWXIHJSVX]TMGEPYWI[MXLXLIFEGOSJXLITLSRIOITX
MRGLIWGQJVSQXLIFSH]8SGSQTP][MXL*''6*I\TSWYVI
VIUYMVIQIRXWEQMRMQYQWITEVEXMSRHMWXERGISJMRGLIWGQ
QYWXFIQEMRXEMRIHFIX[IIRXLIYWIVvWFSH]ERHXLIFEGOSJXLI
TLSRIMRGPYHMRKXLIERXIRRE8LMVHTEVX]FIPXGPMTWLSPWXIVWERHWMQMPEV
EGGIWWSVMIWGSRXEMRMRKQIXEPPMGGSQTSRIRXWWLSYPHRSXFIYWIH%ZSMH
XLIYWISJEGGIWWSVMIWXLEXGERRSXQEMRXEMRMRGLIWGQHMWXERGI
FIX[IIRXLIYWIVvWFSH]ERHXLIFEGOSJXLITLSRIERHLEZIRSXFIIR
XIWXIHJSVGSQTPMERGI[MXL*''6*I\TSWYVIPMQMXW
:ILMGPI1SYRXIH)\XIVREP%RXIRRE
3TXMSREPMJEZEMPEFPI
8SWEXMWJ]*''6*I\TSWYVIVIUYMVIQIRXWOIITMRGLIWGQFIX[IIR
XLIYWIVF]WXERHIVERHZILMGPIQSYRXIHI\XIVREPERXIRRE*SVQSVI
MRJSVQEXMSREFSYX6*I\TSWYVIZMWMXXLI*''[IFWMXIEX[[[JGGKSZ
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WXEXIQIRX
This phone has been tested and rated for use with hearing aids
for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies used in this phone
that have not been tested yet for use with hearing aids.
It is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear implant,
to determine if you hear any interfering noise.
Consult your service provider or the manufacturer ofthis phone
for information on hearing aid compatibility.
If you have questions about return or exchange policies,
consult your service provider or phone retailer.

8IGLRMGEP(IXEMPW
*''2SXMGIERH'EYXMSRW
8LMWHIZMGIERHMXWEGGIWWSVMIWGSQTP][MXLTEVXSJ*''VYPIW
3TIVEXMSRMWWYFNIGXXSXLIJSPPS[MRKX[SGSRHMXMSRW8LMWHIZMGIERHMXW
EGGIWWSVMIWQE]RSXGEYWILEVQJYPMRXIVJIVIRGIERHXLMWHIZMGIERHMXW
EGGIWWSVMIWQYWXEGGITXER]MRXIVJIVIRGIVIGIMZIHMRGPYHMRKMRXIVJIVIRGI
XLEXGEYWIWYRHIWMVIHSTIVEXMSR
%R]GLERKIWSVQSHMwGEXMSRWRSXI\TVIWWP]ETTVSZIHMRXLMWYWIVKYMHI
GSYPHZSMH]SYV[EVVERX]JSVXLMWIUYMTQIRX9WISRP]XLIWYTTPMIHERXIRRE
9WISJYREYXLSVM^IHERXIRREWSVQSHMwGEXMSRWXSXLIERXIRREGSYPH
MQTEMVGEPPUYEPMX]HEQEKIXLITLSRIZSMH]SYV[EVVERX]ERHSVZMSPEXI*''
VIKYPEXMSRW
(SRtXYWIXLITLSRI[MXLEHEQEKIHERXIRRE%HEQEKIHERXIRREGSYPH
GEYWIEQMRSVWOMRFYVR'SRXEGX]SYVPSGEPHIEPIVJSVEVITPEGIQIRX
ERXIRRE
4EVXWXEXIQIRX
'LERKIWSVQSHMwGEXMSRWXLEXEVIRSXI\TVIWWP]ETTVSZIHF]XLIQERYJEGXYVIVGSYPH
ZSMHXLIYWIVtWEYXLSVMX]XSSTIVEXIXLIIUYMTQIRX

8IGLRMGEP(IXEMPW
4EVXWXEXIQIRX
8LMWIUYMTQIRXLEWFIIRXIWXIHERHJSYRHXSGSQTP][MXLXLIPMQMXWJSVEGPEWW&
HMKMXEPHIZMGITYVWYERXXS4EVXSJXLI*''VYPIW8LIWIPMQMXWEVIHIWMKRIHXS
TVSZMHIVIEWSREFPITVSXIGXMSREKEMRWXLEVQJYPMRXIVJIVIRGIMREVIWMHIRXMEPMRWXEPPEXMSR
8LMWIUYMTQIRXKIRIVEXIWYWIWERHGERVEHMEXIVEHMSJVIUYIRG]IRIVK]ERHMJRSX
MRWXEPPIHERHYWIHMREGGSVHERGI[MXLXLIMRWXVYGXMSRWQE]GEYWILEVQJYPMRXIVJIVIRGI
XSVEHMSGSQQYRMGEXMSRW,S[IZIVXLIVIMWRSKYEVERXIIXLEXMRXIVJIVIRGI[MPPRSX
SGGYVMRETEVXMGYPEVMRWXEPPEXMSR-J]SYI\TIVMIRGIMRXIVJIVIRGI[MXLVIGITXMSRIK
XIPIZMWMSRHIXIVQMRIMJXLMWIUYMTQIRXMWGEYWMRKXLILEVQJYPMRXIVJIVIRGIF]XYVRMRK
XLIIUYMTQIRXSJJERHXLIRFEGOSRXSWIIMJXLIMRXIVJIVIRGIMWEJJIGXIH-JRIGIWWEV]
XV]GSVVIGXMRKXLIMRXIVJIVIRGIF]SRISVQSVISJXLIJSPPS[MRKQIEWYVIW
6ISVMIRXSVVIPSGEXIXLIVIGIMZMRKERXIRRE
-RGVIEWIXLIWITEVEXMSRFIX[IIRXLIIUYMTQIRXERHVIGIMZIV
'SRRIGXXLIIUYMTQIRXMRXSERSYXPIXSREGMVGYMXHMJJIVIRXJVSQXLEXXS[LMGLXLI
VIGIMZIVMWGSRRIGXIH
'SRWYPXXLIHIEPIVSVERI\TIVMIRGIHVEHMS8:XIGLRMGMERJSVLIPT
8LI:7STIVEXIWSR:IVM^SRtW+RIX[SVOFEWIHSR0SRK8IVQ)ZSPYXMSR08)
XIGLRSPSK]ERH1SFMPI&VSEHFERH+RIX[SVOWMRXLI9RMXIH7XEXIW
2S[]SYGERGSRRIGXIEWMP]EXLMKLWTIIHWXSXLI-RXIVRIX]SYVGSVTSVEXI-RXVERIX
ERH]SYVIQEMP[LMPI]SYtVIE[E]JVSQXLISJwGI
  7IVZMGIRSXEZEMPEFPIIZIV][LIVI:MWMX[IFWMXIZIVM^SR[MVIPIWWGSQ+JSVE
GSQTPIXIPMWXSJEZEMPEFPIEVIEW
  -RJSVQEXMSRWYFNIGXXSGLERKI

8LI&EWMGW
4LSRI3ZIVZMI[
*VSRX:MI[
4VS\MQMX]
7IRWSVW
5YMGO/I]W
4LSRI/I]
'SRXEGXW/I]
1IWWEKMRK/I]
%TTW/I]
1IRY/I]
,SQI/I]
&EGO/I]
)EVTMIGI
8SYGLWGVIIR
4S[IV
0SGO/I]
*VSRX'EQIVE
0IRW
1MGVSTLSRI
238)7 %PPWGVIIRWLSXWMRXLMWKYMHIEVIWMQYPEXIH%GXYEPHMWTPE]WQE]ZEV]
    -RWXVYGXMSRWXSTIVJSVQXEWOWMRXLMWKYMHIEVIFEWIHSRXLIHIJEYPXTLSRIWIXXMRKWERH
QE]GLERKIHITIRHMRKSRXLIWSJX[EVIZIVWMSRSR]SYVTLSRI
)EVTMIGI0IXW]SYLIEVGEPPIVWERHEYXSQEXIHTVSQTXW
5YMGO/I]W
4LSRI/I]3TIRWXLI4LSRIETTPMGEXMSRJSVEGGIWWXSXLIHMEPTEH'EPP
PSK'SRXEGXWERH+VSYTW
'SRXEGXW/I]3TIRWXLI'SRXEGXWETTPMGEXMSR
1IWWEKMRK/I]3TIRWXLI1IWWEKMRKETTPMGEXMSR
 %TTW/I]3TIRWXLI%TTWWGVIIR[LIVI]SYGERZMI[EPP]SYV
MRWXEPPIHETTPMGEXMSRW
1IRY/I]3TIRWERSTXMSRWQIRY[MXLSTXMSRWXLEXEJJIGXXLIGYVVIRX
WGVIIRSVETTPMGEXMSR
,SQI/I]6IXYVRWXSXLI,SQIWGVIIR-J]SYtVIEPVIEH]ZMI[MRKSRISJ
XLI,SQIWGVIIRI\XIRWMSRTERIWMXREZMKEXIW]SYXSXLIGIRXVEP,SQI
WGVIIRTERI8SYGLERHLSPHXSZMI[XLIQSWXVIGIRXP]YWIHETTPMGEXMSRW

8LI&EWMGW
1MGVSTLSRI8VERWQMXW]SYVZSMGIXSXLISXLIVGEPPIVERHJSV:SMGI
EGXMZEXIHJYRGXMSRW
&EGO/I]6IXYVRWXSXLITVIZMSYWWGVIIR%PWSGPSWIWTSTYTHMWTPE]
MXIQWWYGLEWQIRYWERHHMEPSKFS\IW
8SYGLWGVIIR(MWTPE]WEPPXLIMRJSVQEXMSRRIIHIHXSSTIVEXI]SYVTLSRI
WYGLEWETTPMGEXMSRWGEPPWXEXYWHEXIXMQIWMKREPWXEXYWERHFEXXIV]
WXVIRKXL
*VSRX'EQIVE0IRW9WIXSXEOITMGXYVIWERHZMHIS/IITGPIERJSV
STXMQEPTIVJSVQERGI
4VS\MQMX]7IRWSVW7IRWIWTVS\MQMX]XS[EVHWSXLIVSFNIGXWWYGLEW]SYV
LIEHWSXLEXXSYGLGSQQERHWEVIRSXEGGMHIRXEPP]EGXMZEXIHHYVMRKEGEPP
238)7(SRSXFPSGOXLIWIRWSVSVRIEVWIRWSVXSEZSMHTVSFPIQW[MXLXLIXSYGLSTIVEXMSRW
   8LIYWISJEwPQGSZIVTVSHYGIHF]QERYJEGXYVIVWSXLIVXLER0+GERGEYWIE
HMWXYVFERGIMRXSYGLSTIVEXMSRXLIHMWTPE]IXG
4S[IV0SGO/I]0SGOWXLIWGVIIR[MXLEWMRKPITVIWW4VIWWERHLSPH
XSSTIRXLITLSRISTXMSRWQIRYJSVXLIJSPPS[MRKSTXMSRW7MPIRXQSHI
%MVTPERIQSHIERH4S[IVSJJ
'EQIVE0IRW
&EGO'SZIV
6IEV:MI[

8LI&EWMGW
'EQIVE0IRW9WIJSVXEOMRKTMGXYVIWERHVIGSVHMRKZMHISW/IITGPIER
JSVSTXMQEPTIVJSVQERGI
&EGO'SZIV)RGPSWIWXLIFEXXIV]GSQTEVXQIRX
%GGIWWSV]'LEVKIV4SVX%PPS[W]SYXSGSRRIGXXLITLSRIGLEVKIV
97&GEFPISVSXLIVGSQTEXMFPIEGGIWWSVMIW
QQ,IEHWIX.EGO%PPS[W]SYXSTPYKMRERSTXMSREPLIEHWIXJSV
GSRZIRMIRXLERHWJVIIGSRZIVWEXMSRW=SYGEREPWSTPYKMRLIEHTLSRIW
XSPMWXIRXSQYWMG
:SPYQI/I]W%PPS[]SYXSEHNYWXXLIVMRKIVQIHMEZSPYQIWSVXLIMR
GEPPZSPYQIHYVMRKEGEPP
7MHI:MI[
%GGIWWSV]
'LEVKIV4SVX
:SPYQI/I]W
QQ
,IEHWIX.EGO

8LI&EWMGW
-RWXEPPMRKXLI&EXXIV]ERHQMGVS7('EVH
  238) -XMWMQTSVXERXXSJYPP]GLEVKIXLIFEXXIV]FIJSVIMRMXMEPYWISJXLITLSRI
-RWXEPPMRKXLIFEXXIV]
8LITLSRIGSQIW[MXLEVIGLEVKIEFPIFEXXIV]/IITXLIFEXXIV]GLEVKIH
[LMPIRSXMRYWIMRSVHIVXSQE\MQM^IXEPOYWIERHWXERHF]XMQI8LI
FEXXIV]GLEVKIPIZIPMWWLS[REXXLIXSTVMKLXGSVRIVSJXLIWGVIIR
6IQSZMRKXLIFEXXIV]
8YVRXLITS[IVSJJ6IQSZIXLIFEXXIV]GSZIVEWHIQSRWXVEXIHMRXLITVIZMSYW
MRWXVYGXMSRW8LIRxMTXLITLSRIXSMXWRSVQEPTSWMXMSRERHYWIXLIwRKIVXMT
GYXSYXEXXLIXSTPIJXGSVRIVSJXLIFEXXIV]GSQTEVXQIRXXSPMJXXLIFEXXIV]SYX
-RWIVXMRKEQMGVS7(GEVH
8YVRXLITS[IVSJJ6IQSZIXLIFEXXIV]GSZIVERHXLI
FEXXIV]EWHIQSRWXVEXIHMRXLITVIZMSYWMRWXVYGXMSRW
0SGEXIXLIQMGVS7(GEVHWPSXQMGVS7(MWMRWGVMFIH
RIEVXLIWPSXSTIRMRK4SWMXMSRXLIQMGVS7(GEVH[MXL
XLIPEFIPWMHIJEGMRKYTERHWPMHIMXMRXSTPEGIYRXMPMXMW
JYPP]MRWIVXIHERHPSGOIHMRTPEGI
,SPHXLITLSRI[MXL
FSXLLERHW[MXLXLI
QMGVSTLSRIJEGMRK
YT[EVH8LIRYWI
XLIwRKIVXMTGYXSYX
XSTYPPSTIRXLIFEGO
GSZIVEWWLS[R
EFSZI
%PMKRXLIFEXXIV]
GSRXEGXW[MXL
XLIXIVQMREPW
EXXLIFSXXSQ
SJXLIFEXXIV]
GSQTEVXQIRXXLIR
TVIWWXLIFEXXIV]
MRXSTPEGI
6ITPEGIXLIFEXXIV]
GSZIVSZIVXLIFEGO
SJXLITLSRIEW
HIQSRWXVEXIH
%TTP]EWXIEH]
HS[R[EVHTVIWWYVI
YRXMPXLIFEGOGSZIV
GPMGOWMRXSTPEGI

8LI&EWMGW
 238) 8LIQMGVS7(GEVHGERFIIEWMP]HEQEKIHF]MQTVSTIVSTIVEXMSR4PIEWIFIGEVIJYP[LIR
MRWIVXMRKVIQSZMRKSVLERHPMRKMX
8SVIQSZIXLIQMGVS7(GEVH
8YVRXLITS[IVSJJ6IQSZIXLIFEXXIV]GSZIVERHXEOI
XLIFEXXIV]SYX0SGEXIXLIQMGVS7(GEVHWPSX+IRXP]
TYWLXLII\TSWIHIHKISJXLIQMGVS7(GEVHXSVIPIEWI
MX8LIRKIRXP]TYPPMXSYXXSVIQSZIMX
8SYRQSYRXXLIQMGVS7(GEVH
-XMWMQTSVXERXXSYRQSYRXXLIGEVHXSEZSMHHEQEKIXSXLIGEVHSVHEXE
WEZIHSRXLIGEVH
8SYGLXLI%TTW/I]
 
8SYGL7IXXMRKW"7(GEVHTLSRIWXSVEKI
8SYGL9RQSYRX)\XIVREP7(GEVH
-RWXEPPMRKXLI+7-1GEVH
8YVRXLITS[IVSJJ6IQSZIXLIFEXXIV]GSZIVERHXLIFEXXIV]EW
HIQSRWXVEXIHMRXLITVIZMSYWMRWXVYGXMSRW0SGEXIXLI+7-1GEVHWPSX
E7-1GEVHKVETLMGMWMRWGVMFIHRIEVXLIWPSXSTIRMRK4SWMXMSRXLI+
7-1GEVH[MXLXLIPEFIPWMHIJEGMRKYTERHWPMHIMXMRXSTPEGIYRXMPMXMWJYPP]
MRWIVXIHERHPSGOIHMRTPEGI
6IQSZMRKXLI+7-1GEVH
8YVRXLITS[IVSJJ6IQSZIXLIFEXXIV]GSZIVERH
XEOIXLIFEXXIV]SYX0SGEXIXLI+7-1GEVHWPSX
+IRXP]WPMHIXLI+7-1GEVHSYXXSVIQSZIMX

8LI&EWMGW
'LEVKMRKXLI4LSRI
=SYV:7GSQIW[MXLE[EPP97&GLEVKIVERHE97&GEFPI[LMGLGSRRIGX
XSKIXLIVXSGLEVKI]SYVTLSRI8SGLEVKI]SYVTLSRI
238-')
4PIEWIYWISRP]ERETTVSZIHGLEVKMRKEGGIWWSV]XSGLEVKI]SYV0+TLSRI
-QTVSTIVLERHPMRKSJXLIEGGIWWSV]GLEVKIVTSVXEW[IPPEWXLIYWISJERMRGSQTEXMFPI
GLEVKIVQE]GEYWIHEQEKIXS]SYVTLSRIERHZSMHXLI[EVVERX]
'SRRIGXXLI97&GEFPIMRXSXLI[EPP97&GLEVKIV;LIRGSRRIGXMRKEW
WLS[RFIPS[XLI0+PSKSSRXLI97&GEFPIWLSYPHJEGIXS[EVH]SY
4PYKXLI97&GEFPIEWWLS[RFIPS[MRXSXLITLSRItWEGGIWWSV]GLEVKIV
TSVX
'LEVKMRK[MXL97&
=SYGERYWI]SYVGSQTYXIVXSGLEVKI]SYVTLSRI8SFIEFPIXSGLEVKI[MXL
XLI97&GEFPI]SYRIIHXSLEZIXLIRIGIWWEV]97&HVMZIVWMRWXEPPIHSR
]SYV4'wVWX'SRRIGXSRIIRHSJXLI97&GEFPIXSXLIGLEVKIVTSVXSR]SYV
TLSRIERHGSRRIGXXLISXLIVIRHXSE97&TSVXSR]SYV4'-XMWFIWXXSYWI
XLIVIEV97&TSVX[LIRGSRRIGXMRKXSEHIWOXST4'8LI97&LYFWLSYPH
FITS[IVIHF]ERI\XIVREPTS[IVWSYVGI
238)
1EOIWYVIXLI&WMHIMW
JEGMRKXS[EVH]SY[LIR
MRWIVXMRKXLI97&GEFPIMRXS
XLITLSRI

8LI&EWMGW
3TXMQM^MRK&EXXIV]0MJI
=SYGERI\XIRH]SYVFEXXIV]tWPMJIFIX[IIRGLEVKIWF]XYVRMRKSJJJIEXYVIW
XLEXVYRMRXLIFEGOKVSYRH=SYGEREPWSQSRMXSVLS[ETTPMGEXMSRWERH
W]WXIQVIWSYVGIWGSRWYQIFEXXIV]TS[IV
8MTWXSI\XIRHXLIPMJISJ]SYVFEXXIV]
#8YVRSJJVEHMSGSQQYRMGEXMSRWXLEX]SYEVIRtXYWMRK-J]SYEVIRtX
YWMRK;M*M&PYIXSSXLSV+47YWIXLI7IXXMRKWQIRYXSXYVRXLIQ
SJJ2SXIXLEXXLI+47VIGIMZIVMWSRP]XYVRIHSR[LIR]SYtVIYWMRKER
ETTPMGEXMSRXLEXQEOIWYWISJMX
#8YVRHS[RWGVIIRFVMKLXRIWWERHWIXEWLSVXIVWGVIIRXMQISYX
#8YVRSJJEYXSQEXMGW]RGMRKJSV+QEMP'EPIRHEV'SRXEGXWERHSXLIV
ETTPMGEXMSRWMJ]SYHSRtXRIIHMX
#9WIXLI4S[IV'SRXVSP[MHKIXXSGSRXVSPXLI[MVIPIWWGSRRIGXMSRW
+47GSRRIGXMSR&PYIXSSXLTS[IVHMWTPE]FVMKLXRIWWERHW]RGMRK
EGXMZMX]
8SGLIGOXLIFEXXIV]GLEVKIPIZIP
#8SYGLXLI%TTW/I]"7IXXMRKW"%FSYXTLSRI"7XEXYW
8LIFEXXIV]WXEXYW'LEVKMRKSV(MWGLEVKMRKERHPIZIPEWETIVGIRXEKI
SJJYPP]GLEVKIH[MPPFIHMWTPE]IHEXXLIXSTSJXLIWGVIIR
8SQSRMXSVERHGSRXVSP[LEXYWIWXLIFEXXIV]
8LI&EXXIV]YWIWGVIIREPPS[W]SYXSWII[LMGLETTPMGEXMSRWEVIGSRWYQMRK
XLIQSWXFEXXIV]TS[IV-RJSVQEXMSRSRXLMWWGVIIREPPS[W]SYXSMHIRXMJ]
HS[RPSEHIHETTPMGEXMSRW]SYQE][ERXXSXYVRSJJ[LIRRSXFIMRKYWIHWS
]SYGERKIXXLIQSWXSYXSJ]SYVFEXXIV]TS[IV
#
8SYGLXLI%TTW/I]"7IXXMRKW"%FSYXTLSRI"&EXXIV] YWI
8LIWGVIIR[MPPHMWTPE]FEXXIV]YWEKIXMQI)MXLIVLS[PSRKWMRGIPEWX
GSRRIGXIHXSETS[IVWSYVGIMJGSRRIGXIHXSETS[IVWSYVGIERH
LS[PSRK]SY[IVIPEWXVYRRMRKSRFEXXIV]TS[IV
8LIPMWXSJETTPMGEXMSRWSVWIVZMGIWYWMRKFEXXIV]TS[IVEVIHMWTPE]IH
MRSVHIVSJIRIVK]YWIHJVSQKVIEXIWXEQSYRXXSPIEWX

8LI&EWMGW
#8SYGLERETTPMGEXMSRMRXLI&EXXIV]YWIWGVIIRXSWIIXLIHIXEMPWEFSYX
MXWTS[IVGSRWYQTXMSR
(MJJIVIRXETTPMGEXMSRWSJJIVHMJJIVIRXOMRHWSJMRJSVQEXMSRERHXLI]
QE]IZIRMRGPYHISTXMSRWXSQSHMJ]XLIWIXXMRKWWS]SYGERVIHYGI
TS[IVGSRWYQTXMSRF]XLEXETTPMGEXMSR
7IXYT;M^EVH
8LIwVWXXMQI]SYXYVRSR]SYVTLSRIXLI7IXYT;M^EVHKYMHIW]SYXLVSYKL
WMKRMRKMRXS]SYV+SSKPI%GGSYRX-J]SYHSRtXLEZISRIHSRtX[SVV]XLI
7IXYT;M^EVH[MPPLIPT]SYGVIEXISRI
=SYGEREPWSWIXYTWSGMEPRIX[SVOMRKEGGSYRXWWYGLEW*EGIFSSOJSV0+SV
8[MXXIVJSV0+
238) 8LMWTLSRIWYTTSVXWWIZIVEPETTPMGEXMSRWERHWIVZMGIW-XMWVIGSQQIRHIHXLEX]SY
TYVGLEWIEHEXETPERXLEXQIIXW]SYVRIIHW'SRXEGX]SYVWIVZMGITVSZMHIVJSVHIXEMPW
4VIWWERHLSPHXLI4S[IV0SGO/I]SRXLIXST
IHKISJ]SYVTLSRIXSXYVRMXSR
7IPIGXEPERKYEKIERHXSYGL2I\X
*SPPS[XLI7IXYT;M^EVHXSGSRwKYVI]SYVTLSRIWIXYTMRGPYHMRK
GVIEXMRKSVPSKKMRKMRXS]SYV+QEMP%GGSYRX
238) -J]SYLEZIERI\MWXMRK+SSKPI%GGSYRX]SYVGSRXEGXWJVSQXLEXEGGSYRXEVIW]RGIHXS
]SYVTLSRI

8LI&EWMGW
8YVRMRKXLI4LSRI3RERH3JJ
8YVRMRKXLITLSRISR
#4VIWWERHLSPHXLI4S[IV0SGO/I]JSVEGSYTPISJWIGSRHWYRXMP
XLIWGVIIRXYVRWSR
8YVRMRKXLITLSRISJJ
4VIWWERHLSPHXLI4S[IV0SGO/I]YRXMPXLITSTYTQIRYETTIEVW
8SYGL4S[IVSJJMRXLITSTYTQIRY
8SYGL3/XSGSRwVQXLEX]SY[ERXXSXYVRSJJXLITLSRI
8SYRPSGOXLITLSRI
-J]SYHSRtXYWIXLITLSRIJSVE[LMPIXLIWGVIIRERHFEGOPMKLX[MPPWLYXSJJ
XSGSRWIVZIFEXXIV]TS[IV8SYRPSGOXLITLSRI
4VIWWXLI4S[IV0SGO/I]
=SYV0SGO7GVIIR[MPPETTIEV
7PMHIXLIWGVIIRYTXSYRPSGO
8LIPEWXWGVIIR]SY[IVI[SVOMRKSRSTIRW
  238) 8LMWMWXLIHIJEYPX0SGO7GVIIR-J]SYZIWIXYTER9RPSGO
4EXXIVRYWI]SYVwRKIVXMTXSHVE[XLITEXXIVR
8SXYVRXLITLSRIWSYRHWSJJ
-J]SYtVIMRETPEGI[LIVI]SYVTLSRIWSYRHWQE]
HMWXYVFSXLIVW]SYGERUYMGOP]WMPIRGI]SYVTLSRIJVSQ
XLI,SQIWGVIIR
4VIWWXLI4S[IV0SGO/I]XLIRYRPSGOXLIWGVIIR
4VIWWERHLSPHXLI4S[IV0SGO/I]XLIRXSYGL7MPIRXQSHI
36
 4VIWWXLIHS[R:SPYQI/I]SRXLIWMHISJXLITLSRI YRXMPEPP
WSYRHWEVIXYVRIHSJJSVZMFVEXMSRMWWIX
  238) 8LI:MFVEXMSRWIXXMRKMRXLI7SYRHQIRYEJJIGXWXLMWQSHI-JXLI:MFVEXMSRWIXXMRKMW
WIXXS3RP][LIRRSXMR7MPIRXQSHISV2IZIVXLIRXLIHS[R:SPYQI/I]XYVRWEPP
WSYRHWSJJ-JXLI:MFVEXMSRWIXXMRKMWWIXXS3RP]MR7MPIRXQSHISV%P[E]WXLIHS[R
:SPYQI/I][MPPWIXXLITLSRIXSZMFVEXI

8LI&EWMGW
7IXXMRK9T=SYV(IZMGI
;LIR]SYXYVRSR]SYV[MVIPIWWHIZMGIJSVXLIwVWXXMQI]SYLEZIXLI
STXMSRXSUYMGOP]WIXYTZEVMSYWEGGSYRXW7MQTP]JSPPS[XLISRWGVIIR
MRWXVYGXMSRWXSGSQTPIXIXLIMRMXMEPWIXYTSJ]SYV[MVIPIWWHIZMGI
8SWIXYT]SYVHIZMGIJSPPS[XLIWXITWFIPS[
7IPIGX]SYVPERKYEKIERHXSYGL2I\X
7IPIGX[LIXLIVXS7OMTSV7XEVXXLI&EGOYT%WWMWXERXETTPMGEXMSR
7IPIGX[LIXLIVXS7OMTSV7XEVXXLI+SSKPI%GGSYRXWIXYT;MXLE
+SSKPI%GGSYRX+SSKPIETTPMGEXMSRWEVIEYXSQEXMGEPP]W]RGIHFIX[IIR
]SYVTLSRIERHGSQTYXIVVIKEVHPIWWSJ[LIVI]SYQEOIERYTHEXI
7IPIGXXLISXLIVEGGSYRXW]SY[ERXXSWIXYT)QEMP*EGIFSSOJSV0+
8[MXXIVJSV0+IXG
7IPIGXXLI0SGEXMSR'SRWIRX:IVM^SR0SGEXMSR7IVZMGIW7XERHEPSRI
+477IVZMGIW+SSKPI0SGEXMSR7IVZMGIW
238) %WYGGIWWJYPWIXYTQIWWEKIMWHMWTPE]IH=SYGERGLSSWIXSZMI[STXMSRWXLEXXIEGL
]SYEFSYX]SYVRI[TLSRIMRGPYHMRK;EXGL0IEVR1]:IVM^SR1SFMPI+YMHIH
8SYVW8LIWISTXMSRWGERFIZMI[IHPEXIVF]EGGIWWMRKXLI8SSPWWIGXMSRSJXLI%TTW
WGVIIR
8SYGL(SRIXSWXEVXYWMRKXLITLSRI
*SVQSVIMRJSVQEXMSRSRLS[XSWIXYT]SYVIQEMPZMWMXWQEVXTLSRIW
ZIVM^SR[MVIPIWWGSQ'PMGOSRXLI7QEVXTLSRI7YTTSVXXEFERHWIPIGX
]SYVTLSRI

8LI&EWMGW
7IXXMRKYT]SYV+SSKPI%GGSYRX
%XXLIWIXYTWGVIIRXSYGL'VIEXISV7MKRMR
)RXIV]SYVYWIVREQIERHTEWW[SVH
238) 8SYGLXLI&EGO/I]XSGPSWIXLIOI]FSEVH
8SYGL7MKRMR
2S[]SYV+QEMP+SSKPI'SRXEGXWERH+SSKPI'EPIRHEVIZIRXW[MPPEPPFI
PSEHIHXS]SYVTLSRIEYXSQEXMGEPP]
=SYGERYWIXLIEVIEFIPS[XSVIGSVH]SYV+SSKPI%GGSYRXMRJSVQEXMSRJSV
JYXYVIVIJIVIRGI
9WIVREQICCCCCCCCCCCCCCCCCCCCCCCCCCC$KQEMPGSQ
4EWW[SVHCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC
=SYV+SSKPI%GGSYRX
=SYQYWXWMKRMRXSE+SSKPI%GGSYRXXSYWI+QEMP+SSKPI8EPO+SSKPI
'EPIRHEVERHSXLIV+SSKPI%TTWXSHS[RPSEHETTPMGEXMSRWJVSQ%RHVSMH
1EVOIXXSFEGOYT]SYVWIXXMRKWXS+SSKPIWIVZIVWERHXSXEOIEHZERXEKI
SJSXLIV+SSKPIWIVZMGIWSR]SYVTLSRI
-14368%28
  -J]SY[ERXXSVIWXSVI]SYVWIXXMRKWXSXLMWTLSRIJVSQERSXLIVTLSRIXLEX[EW
VYRRMRK%RHVSMHVIPIEWISVPEXIV]SYQYWXWMKRMRXS]SYV+SSKPI%GGSYRXRS[
HYVMRKWIXYT-J]SY[EMXYRXMPEJXIVWIXYTMWGSQTPIXI]SYVWIXXMRKWEVIRSXVIWXSVIH
  -J]SYHSRtXLEZIE+SSKPI%GGSYRX]SYtVITVSQTXIHXSGVIEXISRI
  -J]SYLEZIERIRXIVTVMWIEGGSYRXXLVSYKL]SYVGSQTER]SVSXLIVSVKERM^EXMSR]SYV-8
HITEVXQIRXQE]LEZIWTIGMEPMRWXVYGXMSRWSRLS[XSWMKRMRXSXLEXEGGSYRX
  ;LIR]SYWMKRMR]SYVGSRXEGXW+QEMPQIWWEKIW'EPIRHEVIZIRXWERHSXLIV
MRJSVQEXMSRJVSQXLIWIETTPMGEXMSRWERHWIVZMGIWSRXLI[IFEVIW]RGLVSRM^IH[MXL
]SYVTLSRI
  -J]SYHSRtXWMKRMRXSE+SSKPI%GGSYRXHYVMRKWIXYT]SYEVITVSQTXIHXSWMKRMRSVXS
GVIEXIE+SSKPI%GGSYRXXLIwVWXXMQI]SYWXEVXERETTPMGEXMSRXLEXVIUYMVIWSRIWYGL
EW+QEMPSV%RHVSMH1EVOIX
  ;LIR]SYWMKRMR]SYtVITVSQTXIHXSIRXIV]SYVYWIVREQIERHTEWW[SVHYWMRKXLI
SRWGVIIROI]FSEVH

8LI&EWMGW
4LSRItW7XEXYW-GSRW
8LI7XEXYW&EVETTIEVWEXXLIXSTSJIZIV]WGVIIR-XHMWTPE]WMGSRW
MRHMGEXMRKXLEX]SYtZIVIGIMZIHRSXMwGEXMSRWSRXLIPIJXERHMGSRWMRHMGEXMRK
XLITLSRItWWXEXYWSRXLIVMKLXEPSRK[MXLXLIGYVVIRXXMQI
-J]SYLEZIQSVIRSXMwGEXMSRWXLERGERwXMRXLI7XEXYW&EVETPYWMGSR
TVSQTXW]SYXSSTIRXLI2SXMwGEXMSRWTERIPXSZMI[XLIQEPP
8LIJSPPS[MRKMGSRWMRHMGEXIXLIWXEXYWSJ]SYVTLSRI
'EPPMGSRW
1MGVSTLSRIQYXIHHYVMRKE
GEPP 1MWWIHGEPPRSXMwGEXMSR
-RGEPP -RGEPPYWMRK&PYIXSSXLHIZMGI
7TIEOIVSR 4VMZEG]GEPP
'EPIRHEV%PEVQMGSRW
'EPIRHEVIZIRXRSXMwGEXMSR %PEVQWIX
2SXMwGEXMSRMGSRW 7XEXYWMGSRW

8LI&EWMGW
)QEMPERH1IWWEKMRKMGSRW
:IVM^SRIQEMPVIGIMZIH :IVM^SRIQEMPWIRHMRKJEMPIH
2I[QIWWEKIVIGIMZIH 7IRHMRKQIWWEKIJEMPIH
,MKLTVMSVMX]QIWWEKI
VIGIMZIH 2I[+QEMPQIWWEKIVIGIMZIH
+SSKPI8EPOQIWWEKIVIGIMZIH 2I[ZSMGIQEMPVIGIMZIH
7SYRHMGSRW
1YWMGGYVVIRXP]TPE]MRK 7MPIRXQSHI
:MFVEXIQSHI ;MVIHLIEHWIXGSRRIGXIH
2IX[SVOMGSRW
+RIX[SVOGSRRIGXIH (S[RPSEHXLVSYKL+
RIX[SVO
9WMRK+RIX[SVO 9TPSEHXLVSYKL+RIX[SVO
'SRRIGXIHXSE+RIX[SVO +RIX[SVOMWMRYWI
(S[RPSEHMRKHEXE 9TPSEHMRKHEXE
+47SR 2SWIVZMGI
%GUYMVMRK+47EGGIWW 7XVSRKRIX[SVOWMKREP
%MVTPERIQSHIMWSR ;IEORIX[SVOWMKREP
6SEQMRK 0SGEXMSRWIVZMGISR
0SGEXMSRWIVZMGISJJ

8LI&EWMGW
'SRRIGXMZMX]MGSRW
8LIJSPPS[MRKMGSRWMRHMGEXIXLIWXEXYWSJ]SYVTLSRI
;M*MGSRRIGXMSRHIXIGXIH %RHVSMHHIFYKKIVGSRRIGXIH
&PYIXSSXLSR &PYIXSSXLHIZMGIGSRRIGXIH
97&GSRRIGXIH 97&XIXLIVMRKSR
2S;M*MWMKREP 7XVSRK;M*MWMKREP
,(1-GEFPIGSRRIGXIH ,(1-GEFPIHMWGSRRIGXIH
7QEVX7LEVISR 7QEVX7LEVIWLEVMRKVIUYIWX
7]WXIQMGSRW
8LIJSPPS[MRKMGSRWMRHMGEXIXLIWXEXYWSJ]SYVTLSRI
1SVIRSXMwGEXMSRW 7]WXIQWIGYVI
-RXIVREPQIQSV]JYPP 7]WXIQEPIVX
7(GEVHMRWIVXIH 2S7(GEVHMRWIVXIH
+SSKPIW]RGWXEVXIH )VVSVHYVMRK+SSKPIW]RG
&EXXIV]IQTX] &EXXIV]JYPP
&EXXIV]GLEVKMRK &EXXIV]WXEXYWYRORS[RIVVSV
2S7-1GEVH 9RORS[R7-1GEVH
+IXXMRKERW[IVWEFSYXLS[XSYWI:7
8SYGLXLI%TTW/I]"+YMHIHXSYVWXSKIXMRJSVQEXMSREFSYXYWMRK
:7MRGPYHMRKXLIYWIVKYMHIERHZMHISXYXSVMEPW

8LI&EWMGW
+IXXMRKXS/RS[XLI,SQI7GVIIR
8LI,SQIWGVIIRMW]SYVWXEVXMRKTSMRXXSEGGIWWEPPXLIJIEXYVIWSR]SYV
TLSRI-XHMWTPE]WETTPMGEXMSRWLSVXGYXWMGSRW[MHKIXWERHSXLIVJIEXYVIW
5YMGO/I]W
8LI5YMGO/I]WEVIPSGEXIHEXXLIFSXXSQSJXLI,SQIWGVIIRERH%TTW
WGVIIR

3TIRWXLI4LSRIETTPMGEXMSR[LMGLHMWTPE]WXLIHMEPTEHWS]SYGER
HMEPERYRWEZIHRYQFIV-XEPWSTVSZMHIWEHHMXMSREPXEFWXSEGGIWWXLI
'EPPPSK'SRXEGXWERH]SYV+VSYTW

  3TIRW]SYV'SRXEGXWPMWX=SYGEREPWSEGGIWWXLI4LSRIETTPMGEXMSR'EPP
PSKERH]SYV+VSYTWF]XSYGLMRKXLIXEFWEGVSWWXLIXSTSJXLIWGVIIR

3TIRWXLI1IWWEKMRKETTPMGEXMSR

3TIRWXLI%TTWWGVIIRERHHMWTPE]WTLSRISTXMSRWERHETTPMGEXMSRW
8SVIXYVRXSXLI,SQIWGVIIR
#8SYGLXLI,SQI/I]EXER]XMQIJVSQER]ETTPMGEXMSR
8SZMI[SXLIV,SQIWGVIIRTERIW
#7PMHI]SYVwRKIVPIJXSVVMKLXEGVSWWXLI,SQIWGVIIR8LI,SQI
WGVIIRWTERWWIZIRWGVIIR[MHXLWEPPS[MRKQSVIWTEGIJSVMGSRW
[MHKIXWWLSVXGYXWERHSXLIVMXIQW
7XEXYW&EV
7LS[WHIZMGIWXEXYWMRJSVQEXMSR
MRGPYHMRKXLIXMQIWMKREPWXVIRKXLFEXXIV]
WXEXYWERHRSXMwGEXMSRMGSRW
%TTPMGEXMSR-GSR
8SYGLERMGSRETTPMGEXMSRJSPHIVIXGXS
STIRXLIETTPMGEXMSRERHYWIMX
5YMGO/I]W
4VSZMHIIEW]SRIXSYGLEGGIWWXSXLI
JYRGXMSRW]SYYWIXLIQSWX
%TTW/I]
8SYGLXSSTIRXLI%TTWWGVIIRXSZMI[EPP
SJ]SYVMRWXEPPIHETTPMGEXMSRW

8LI&EWMGW
8S Y G L W G V I I R
=SYVXSYGLWGVIIRTVSZMHIWERI\GIPPIRX[E]XSMRXIVEGX[MXLERHYWI]SYV
%RHVSMHTLSRI;MXLXLIXSYGLSJ]SYVwRKIV]SYGERHS[RPSEHERHYWI
EZEMPEFPIETTPMGEXMSRWQEOIQIRYWIPIGXMSRWERHEGGIWWHEXEWEZIHXS
]SYVTLSRI
8LIJSPPS[MRKXIVQWEVIYWIHJSVHIWGVMFMRKXLIHMJJIVIRXEZEMPEFPIEGXMSRW
YWMRKXLIXSYGLWGVIIR
8SYGL%WMRKPIwRKIVXSYGLWIPIGXWMXIQW*SVI\EQTPIXSYGLERMGSR
IKETTPMGEXMSRSVQIRYMXIQXSYGL[SVHWIKQIRYWIPIGXMSRSVXS
ERW[IVSRWGVIIRUYIWXMSRSVXSYGLPIXXIVWERHRYQFIVWXSX]TI
8SYGLERHLSPH8SYGLERHLSPHERMXIQSRXLIWGVIIRF]XSYGLMRKMXERH
RSXPMJXMRK]SYVwRKIVYRXMPEREGXMSRSGGYVW*SVI\EQTPIXSSTIRETST
YTQIRYJSVGYWXSQM^MRKXLI,SQIWGVIIRXSYGLERIQTX]EVIESRXLI
,SQIWGVIIRYRXMPXLIQIRYTSTWYT
(VEK8SYGLERHLSPHERMXIQJSVEQSQIRXERHXLIR[MXLSYXPMJXMRK]SYV
wRKIVQSZI]SYVwRKIVSRXLIWGVIIRYRXMP]SYVIEGLXLIXEVKIXTSWMXMSR
=SYGERHVEKMXIQWSRXLI,SQIWGVIIRXSVITSWMXMSRXLIQ
7[MTISVWPMHI8SW[MTISVWPMHIUYMGOP]QSZI]SYVwRKIVEGVSWWXLI
WYVJEGISJXLIWGVIIR[MXLSYXTEYWMRK[LIR]SYwVWXXSYGLMXWS]SY
HSRtXHVEKERMXIQMRWXIEH*SVI\EQTPI]SYGERHVEKSVWPMHIXLIWGVIIR
YTSVHS[RXSWGVSPPEPMWXSVFVS[WIXLVSYKLXLIHMJJIVIRX,SQIWGVIIRW
F]W[MTMRKJVSQPIJXXSVMKLXERHZMGIZIVWE
,SQI7GVIIR4ERI-RHMGEXSV
8LIHSXWMRHMGEXI[LMGL,SQIWGVIIRTERI]SYEVIZMI[MRK

8LI&EWMGW
(SYFPIXET(SYFPIXETXS^SSQE[IFTEKISVEQET*SVI\EQTPI
UYMGOP]HSYFPIXETEWIGXMSRSJE[IFTEKIXS^SSQXLEXWIGXMSRXSwXXLI
[MHXLSJXLIWGVIIR=SYGEREPWSHSYFPIXETXSGSRXVSPXLI^SSQMR&MRK
1ETWERHMRSXLIVETTPMGEXMSRW
4MRGLXS>SSQ9WI]SYVMRHI\wRKIVERHXLYQFMRETMRGLSVWTVIEH
QSXMSRXS^SSQMRSVSYX[LIRYWMRKXLIFVS[WIVEQETSVTMGXYVIW
6SXEXIXLIWGVIIR*VSQQER]ETTPMGEXMSRWXLISVMIRXEXMSRSJXLIWGVIIR
VSXEXIW[MXLXLITLSRIEW]SYXYVRMXJVSQYTVMKLXXSWMHI[E]WERHFEGO
EKEMR
6SXEXIXLITLSRIGSYRXIVGPSGO[MWI
JSVPERHWGETISVMIRXEXMSR
6SXEXIXLITLSRIGPSGO[MWIJSV
TSVXVEMXSVMIRXEXMSR