LG 27KC3PK-CW User manual

OWNER’S MANUAL
27KC3PK-CW
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating your set and retain it for future
reference.

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TABLE OF CONTENTS
SAFETY INSTRUCTIONS ............3
-Safety Notes for Power and AC Adaptors.... 4
-Precautions When Moving the Product ......... 6
-Installation Precautions........................................... 7
-Precautions When Cleaning Product ............... 9
-Precautions When Using Product................... 10
-Screen Afterimage Cautions.............................. 11
-Cautions When Disposing of the Product.. 11
ASSEMBLING AND PREPARING .
.................................................. 12
-Checking the Accessories....................................12
-Kiosk Module Location and Name..................13
-Check Before Installing the Product (User
Installation Guide) ...................................................15
-Securing the Bottom Screws to Prevent
Overturning................................................................. 16
-Organising LAN Cables and Power Cables. 19
-Using the Printer......................................................21
-Using the Barcode Scanner ................................ 22
-Using the Touch Monitor......................................23
-Shutting Down the System / Turning Off the
PC..................................................................................... 24
THINGS TO CHECK BEFORE
REPORTING A BREAKDOWN . 26
PRODUCT SPECIFICATIONS... 30

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Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause
radio interference.
SAFETY INSTRUCTIONS
The following safety instructions are to prevent accidental damage or personal injury by guiding the users to use the
product safely and correctly.
Safety instructions are categorised into ‘warning’ and ‘caution,’ as defined below.
WARNING
Indicates that the violation of instructions may cause serious injury or even death.
CAUTION
Indicates that the violation of instructions may cause slight injury or damage to the product.
WARNING
• Indoor use only.

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Safety Notes for Power and AC Adaptors
WARNING
• For power cords and AC adapters, use the proper product supplied by the manufacturer or an approved standard
product. If you wish to use another power cord, ensure it meets the national standards. If the power cord is defective,
contact the manufacturer or the nearest authorised service centre for replacement.
• Operate it from the power source (voltage, etc.) indicated in the product specifications.
-There is a risk of fire or electric shock due to product damage. If you are unsure of the type of power supply
provided at the location you wish to install, please contact a professional equipment company.
• Always connect the power cord to a grounded outlet.
-It may result in electrical shock, injury, or product damage.
• Ensure that the power cord and AC adaptor are firmly plugged in so that the connection is not loose.
-Poor connections can lead to fire or electric shock.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
-Otherwise, this may result in electric shock.
• Take care not to place any heavy objects (electronics, clothing, etc.) on or step on the power cord or AC adaptor. In
addition, do not bend or pull the power cord and AC adaptor with excessive force.
-Damaged wires can cause fire or electric shock.
• Do not connect the power cord or AC adaptor to a socket if it has been damaged by a sharp object.
-Otherwise, this may result in electric shock.
• Do not insert conductors (metal chopsticks, etc.) into the other socket while the power cord is connected to one side
of the socket. In addition, do not touch the power cord immediately after it is unplugged from the socket.
-Otherwise, this may result in electric shock.
• Do not connect multiple electrical appliances or heating devices to a multi socket. Use a dedicated multi socket with a
ground terminal.
-Overheating may result in a fire.

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• If water or any foreign substance enters the product, disconnect the power cord immediately and contact the service
centre.
-Product damage may result in fire or electric shock.
• Keep the power cord and AC adaptor away from heating devices.
-The casing of the wires may melt, causing fire or electric shock.
• Do not disassemble, repair or modify the power cord or AC adapter by yourself.
-Otherwise, this may result in fire or electric shock.
• The main power disconnecting device is the power cord. The product should be installed near a socket for easy
operation.
• If the product is connected to the AC wall power source, switching off the product will not completely cut off the AC
power.
• Power consumption will be “0” only when the power cord is unplugged.
• Use the power plug for the device as a shut-off device.
CAUTION
• Wipe off any dirt on the socket, power cord pins, and AC adaptors to keep them clean.
-Overheating caused by dust layers may result in fire or electric shock.
• Wipe off any water on the socket, power cord pins, and AC adaptors to keep them clean. Do not touch the power
cord or AC adaptor if your hands are wet.
-Otherwise, this may result in electric shock.
• Do not turn the product on or off by connecting or disconnecting the power cord. In other words, do not use the
power cord as a switch.
-This may cause an electric shock or product malfunction.
• Do not remove the power cord when the product is in use.
-Otherwise, the product may be damaged due to electrical shock.

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Precautions When Moving the Product
WARNING
• Please make sure to contact the service centre before moving the product.
-Otherwise, it may result in electric shock or damage to the product.
• Turn off the power and make sure all connected cables are disconnected before moving the product.
-Otherwise, it may result in electric shock or damage to the product.
• When moving the product, be careful not to apply any force and do not press the front panel.
-Otherwise, it may result in electric shock or damage to the product.
• When moving the product, comply with the standard requirements for personnel according to weight. (25 kg or less
per person, use a moving equipment if it exceeds 100 kg)
-It may cause personal injury or product damage. Using the product after it has been dropped may result in electric
shock or fire. Contact the service centre.
• Do not hold the product upside down while holding the stand alone. (Only applicable for models with a stand.)
-It may cause damage to the product, such as stand distortion or damage to the panel.
CAUTION
• Do not throw away the product box. The product can be placed inside the box when moving it.

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Installation Precautions
WARNING
• Please make sure to contact the service centre before installing the product.
-Otherwise, it may result in electric shock or damage to the product.
• Do not drop or apply excessive force to the product. Keep the product out of reach of children. Do not throw toys or
objects onto the product panel.
-It may result in personal injury or damage to the product/panel.
• Do not place heavy objects, sit, or hang on the product.
-If the product falls, it may cause personal injury.
• Do not touch the overheated surface of the product.
-This can cause personal injury.
• Install the product firmly fixed on a floor, wall, etc. to prepare against external impact such as wind or an earthquake.
-Be sure to refer to the manual provided.
• Be careful not to let children climb or hang on the product.
-If the product falls, it may cause personal injury.
• Do not install near a heating device such as an electric stove or lighting equipment.
-It may cause fire, electric shock, or malfunction.
• Do not install the product by yourself. Be sure to request a service personnel designated by the service centre to
install the product.
• Do not install the payment module by yourself. Ask a service technician designated by the Service Centre to install the
payment module using the included accessories.
• Do not install the product on a wall where it could come into contact with oil or oil mist.
-This may damage the product and cause it to fall.
• Do not leave the power cord, signal cables, etc. in one’s walking path.
-It may result in electric shock, fire, damage to the product, or personal injury if you trip over the product.
• Do not drop the product and external devices by connecting them with a short cable.
-It may result in personal injury or damage to the product.
• If dropped or if the case is damaged, turn off the power, disconnect the power cord, and contact the service centre.
-Failure to take proper action may result in fire or electric shock.
• Install in a dry place free of dust and moisture. Do not use the product in any environment that exceeds the
temperature or humidity limits.
-It may cause electric shock, fire, or damage to the product.
• Install safely in a place where it can withstand the weight of the product.
-A lack of strength may cause the product to fall.
• Take a comfortable and natural posture when handling the product to avoid straining your muscles.
• Please, install to comply with all requirements, including but not limited to, the standards, mandates, regulations,
applicable laws and legal precendent of each country in terms of accessibility.
• Install the product in a location that is not exposed to direct sunlight. Otherwise, the product may malfunction, in
which case it is not covered under warranty.

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CAUTION
• Do not install the product in a place with electromagnetic interference.
• If the product is installed in a special place other than the normal conditions of use, serious problems may occur in
image quality, lifespan, and appearance due to the influence of the surrounding environment. Please make sure to
check with our service personnel before installation. Be careful of unwarranted conditions and places such as places
where lots of fine dust is generated, places where lots of oil mist is generated, places where chemicals are used,
places exposed to direct sunlight, places where the temperature is too high or too low, and places with high humidity
when installing the product.
• Place the product a minimum distance (100 mm) away from the wall to ensure good ventilation.
-If it is installed too closely to the wall, it may cause product damage or fire due to a rise in internal temperature.
• When the power cord is connected, make sure that the vents are not blocked by tablecloths, curtains, or other
objects (such as plastic).
-It may be deformed or fire can break out due to internal heat.
• Do not install it in a place where ventilation is not available (such as a bookcase or closet), or in a separately created
outside place, or on a carpet or a cushion.
-Fire can break out due to internal heat.
• Install the product in a flat, secure place, and in a place sufficiently strong to support it.
-If the product falls, it may cause personal injury or product damage.
• When installing the product on a shelf or cabinet, make sure that the bottom end of the product is not protruding
forward.
-The product may fall due to unbalanced centre of gravity, which may cause personal injury or damage to the
product. Be sure to use cabinets or shelves that fit your product.

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Precautions When Cleaning Product
WARNING
• Always keep the product and inside of the product clean.
-If you do not clean the product, dust will accumulate inside and may create a fire hazard or damage to the product.
• Contact the service centre for internal cleaning of the product.
-It may result in fire, electric shock, and damage to the product.
• When cleaning the product, disconnect the power cord and wipe it gently with a soft cloth to prevent scratches.
-Electric shock and screen damage may occur due to scratches.
• When cleaning the frame, spray water on a soft cloth 2-4 times, then slowly wipe in one direction.
-Too much moisture can cause staining.
CAUTION
• When cleaning the product or panel, disconnect the power cord and wipe it gently with a soft cloth. Do not spray
water directly on the product or wipe it with a wet mop. In particular, never use any cleaners, air fresheners, mosquito
repellents, lubricants, automotive and industrial polishes, abrasives, thinners, benzene, alcohol, etc. as they may
damage the product or panel.
-This may cause a fire, electric shock, or product damage (deformation, corrosion or breakage).

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Precautions When Using Product
WARNING
• Do not use the product in any environment that exceeds the temperature or humidity limits.
-Otherwise, it may result in electric shock or damage to the product.
• If you are using the product for a long time, take occasional breaks to protect your eyesight.
-Otherwise, your eyesight may be weakened.
• Listening to the sound loudly or using it for a long time can adversely affect your hearing.
• If water or any foreign substance goes inside the product, turn off the power, unplug the power cord and contact the
service centre.
-If used without taking appropriate measures, it may cause electric shock or fire.
• In the event that no image appears on the screen or no sound is heard, stop using the product. Immediately turn off
the power, unplug the power cord and contact the service centre.
-If used without taking appropriate measures, it may cause electric shock or fire.
• Do not apply shock to the product or the screen by dropping an object onto the product.
-It may cause personal injury, product failure, or screen damage.
• If you smell something unusual, hear a strange noise, or see smoke coming out of the device, unplug the power cord
and contact the service centre.
-If used without taking appropriate measures, it may result in electric shock or fire.
• Never disassemble, repair, or modify the product at the user's discretion. If necessary, contact the service centre.
-It may result in electric shock or fire.
• Do not place objects filled with liquid, such as a vase or a cup on the product to allow liquid to get inside the product.
-Otherwise, this may result in electric shock, fire, product malfunction, or deformation.
• Do not press hard on the surface of the product with your hands or scratch it with a sharp object such as nails,
pencils, or pens. And do not impact the front or sides of the screen with a hard object, such as a metal object, and do
not scratch the screen.
-Damage to the product may cause malfunction.