LG 37BH7N-H User manual

OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
37BH7N-H
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Please read the user manual before using this product to ensure safe and convenient
use.

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TABLE OF CONTENTS
BASIC .............................................3
- Checking the Accessories ............................................3
- Learning the Buttons......................................................4
GETTING READY ...........................5
- Connecting the IR Sensors..........................................5
- Kensington Lock Device ................................................6
CHECKING BEFORE
INSTALLATION ..............................7
- Installation Orientation .................................................7
- Installation Location........................................................8
- Wall Mount Holder ..........................................................9
PRECAUTIONS FOR USE............ 10
- Dust.......................................................................................10
- Afterimage ........................................................................10
PRODUCT SPECIFICATIONS...... 12
LICENCE...................................... 15

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WARNING - This product is not intended for household use.
BASIC
NOTE
•The accessories provided with your product may vary depending on the model or region.
•Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions.
•SuperSign Software & Manual
- Visit https://partner.lge.com to download the latest SuperSign software and manual.
Checking the Accessories
ax 1
Depending on country
a
1
a
2

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Learning the Buttons
The illustrations may differ depending on the model.
Power On (Press)
Quick Menu (Press 1)
Menu Selection (Press 2)
Power Off 3 (Press and Hold)
Volume Control
Menu Control 2Menu Control 2
1 When the monitor is turned on, press the button one time.
2 You can use the function when you control menu.
3 All running apps will close.
Quick Menu
Turns the power off. Accesses the main menu.
Changes the input source. Close the quick menu.

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GETTING READY
Connecting the IR Sensors
Connecting the cable to the product allows it to receive signals from the remote control.
Rotate the IR sensor according to horizontal or vertical use.
- The illustrations may differ depending on the model.
Front Back Front
Back
Front
Back
Horizontal Use Vertical Use (Default Mount) Vertical Use
You can hide the IR sensor.
Horizontal Use Vertical Use

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Kensington Lock Device
(This feature applies only to some models.)
The Kensington lock device connector is located on the back of the monitor. For more information on installation and
use, refer to the user manual provided with the locking device.
Connect the Kensington security system cable between the monitor and a table.
NOTE
•The Kensington lock device is an optional specification.
•This is a general illustration of installation and may look different from the product held by the customer.

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CHECKING BEFORE INSTALLATION
We are not responsible for product damage caused by failure to follow the guide.
Installation Orientation
Using Vertically
When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.
Tilt Angle
When in landscape, It tilts down to 30 degrees.
30˚
Panel
Ceiling, Floor Orientation

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Installation Location
We are not responsible for product damage caused by failure to follow the guide.
Indoor
Installing on a Wall
A
A
A: 40mm (1.5inches) or more
•The warranty will not cover any damage
caused by using the product in direct sunlight
on the front panel.
Installing on a Recessed Wall
A
A
A: 40mm (1.5inches) or more
B: 50mm (1.9inches) or more
C: 70mm (2.7inches) or more
•The warranty will not cover any damage
caused by using the product in direct sunlight
on the front panel.
Outdoor
Outdoor Enclosed

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Wall Mount Holder
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.
Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall.
The VESA dimensions of the wall mount by model are as follows.
A
B
Model VESA Dimensions
(A x B) (mm)
Standard
Dimensions
Length (Maximum)
(mm) Quantity
37BH7N-H
400 x 200 M6 20 4
VESA Dimensions
(A x B) (inches)
Standard
Dimensions
Length (Maximum)
(inches) Quantity
15.7 x 7.8 M6 0.7 4
CAUTION
•Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
•If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
•Damage to the monitor by tightening the screws too tightly may void your warranty.
•Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse
of inappropriate components is not covered by the warranty of this product.
NOTE
•Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
•For more information on installation, please refer to the user manual for the wall mount.

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PRECAUTIONS FOR USE
Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.
Afterimage
•After-image appears when the product is turned off.
- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-
saver function.
- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause
an afterimage. This is normal due to the display characteristics of this product.
•When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between
the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time
and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called
an afterimage.
•Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed
for a long time. The following are operational recommendations for reducing the occurrence of afterimages when
using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better
for preventing afterimages.

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•Recommended Usage Condition
1 Change the background color and text color at equal intervals.
- Afterimages occur less when the colors to be changed are complementary to one another.
AA
ITO or MoTi Pixel Layer
2 Switch the screen at equal time intervals.
- Take caution, and ensure that text or images from before the screen change are not left in the same location after
the screen change.

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PRODUCT SPECIFICATIONS
Without prior notice, all product information and specifications contained in this manual are subject to change to
improve the performance of the product.
Input/Output Ports
Resolution Recommended Resolution HDMI1,2 / DisplayPort: 1920x540@60Hz
Maximum Resolution HDMI1,2 / DisplayPort: 1920x1080@60Hz
Power Voltage 100-240V~ 50/60Hz 0.6A
Environmental Conditions
Operating Temperature
Operating Humidity
0°C to40°C (32°F to 104°F)
10% to 80% (Condition for preventing condensation)
Storage Temperature
Storage Humidity
-20°C to60°C (-4°F to 140°F)
5% to 85% (Condition for preventing condensation)
* Product box packaging storage conditions
Audio Input Sensitivity 0.5Vrms
Power Consumption On Mode 40W (Typ.)
Sleep Mode / Standby Mode ≤ 0.5W
Size (Width x Height x
Thickness) (mm) (inches)
/ Weight (kg) (lbs)
922.3 x 288.3 x 43.5 / 7
(36.3 x 11.3 x 1.7 / 15.4)

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HDMI / DisplayPort (PC) Support mode
Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark
800 x 600 37.879 60.317
1024 x 768 48.363 60
1280 x 720 44.772 59.855
1280 x 1024 63.981 60.02
1680 x 1050 65.29 59.954
960 x 540 33.512 59.629
1920 x 540 33.614 59.811
1920 x 1080 67.5 60
HDMI / DisplayPort (DTV) Support mode
Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark
480/60p 31.5 60
576/50p 31.25 50
720/50p 37.5 50
720/60p 45 60
540/60p 33.614 59.891
1080/50i 28.1 50
1080/60i 33.75 60
1080/50p 56.25 50
1080/60p 67.432 59.94
1080/60p 67.5 60
NOTE
•Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by
the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal
frequency. The unit is kHz.
•Vertical frequency: The product display functions by the screen image changing dozens of times every second like a
fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

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Wireless module (LGSBWAC92) Specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz) Output power (Max.) (dBm)
2400to2483.5
5150to5725
5725to5850
18
18
18
Bluetooth
Frequency range (MHz) Output power (Max.) (dBm)
2400to2483.5 8
•As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is
configured for the regional frequency table.
•For consideration of the user, this device should be installed and operated with a minimum distance of 20cm
(7.8inches) between the device and the body.
•FCC ID: BEJLGSBWAC92 / IC: 2703H-LGSBWAC92

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LICENCE
Supported licenses may differ by model. For more information of the licenses, visitwww.lg.com.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos,
and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

The model and serial number of the product are
located on the back and on one side of the product.
Record them below in case you ever need service.
MODEL
SERIAL NO.
Temporary noise is normal when powering ON or
OFF this device.
Supplier’s Declaration of Conformity
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 111 Sylvan Avenue, North
Building, Englewood Cliffs, NJ
07632
E-mail [email protected]om

USER GUIDE
LG Digital Signage
(MONITOR SIGNAGE)
www.lg.com
webOS 6.0
Please read the user manual before using this product to ensure safe and
convenient use.

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CONTENTS
SAFETY PRECAUTIONS ................5
- Precautions for the AC Adapter and Power ......6
- Precautions for Moving the Product......................8
- Precautions for Installing the Product ..................9
- Precautions for Cleaning the Product................11
- Precautions for Using the Product.......................12
- Precautions for Using the Remote control......14
- Precautions for Experiencing Image Retention...
.................................................................................................15
- Product Disposal............................................................15
USING THE REMOTE CONTROL 16
MAKING CONNECTIONS........... 19
- Connecting to a PC.......................................................19
- External Device Connection.....................................19
- Connecting Multiple Monitors................................21
SETTINGS ................................... 23
- Home....................................................................................23
Global Buttons
Dashboard
[Content Manager]
[Gallery Mode]
- Ez Setting ..........................................................................24
[Video Wall]
[On/Off Scheduler]
[SI Server Setting]
[Pro:Centric]
[Server Setting]
[Fail Over]
[Status Mailing]
[Play via URL]
[Setting Data Cloning]
[Sync Mode]
[LG ConnectedCare]
[Multi Screen]
[Leveler Tool]
[Office Meeting Mode]
[webOS Partners]

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- General................................................................................34
[Language]
[System Information]
[Set ID]
[Time & Date]
[Power]
[Network]
[Safety Mode]
[User Agreement]
[Advanced Setting]
- Display .................................................................................49
[Picture Mode]
[Aspect Ratio]
[Rotation]
[Advanced Setting]
Video Output Resolution
- Sound ...................................................................................58
[Sound Mode]
[Sound Out]
[Audio Out]
[AV Sync Adjustment]
[Digital Audio Input]
[Digital Sound Output]
- Admin...................................................................................61
[Lock Mode]
[Change Password]
[Software Update]
[Enterprise Settings]
[IDPS Settings]
[Install Admin Certificate]
[Update IDPS Rule Package]
[Version Info]
[Factory Reset]
CONTENT MANAGER ................ 65
- Web Login..........................................................................65
- Content Manager ..........................................................65
[Player]
[Scheduler]
[Editor]
- Group Manager 2.0 ......................................................73
- Gallery Mode....................................................................76
- Screen Share ....................................................................77
How to Use [Screen Share]
- LG Presenter.....................................................................78
How to use LG Presenter

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To obtain the source code that is contained in
this product, under GPL, LGPL, MPL, and other
open source licenses that have the obligation to
disclose source code, and to access all referred
license terms, copyright notices and other relevant
documents, please visit https://opensource.lge.
com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the
cost of performing such distribution (such as the
cost of media, shipping, and handling) upon email
request to[email protected]om.
This offer is valid to anyone in receipt of this
information for a period of three yearsafter our
last shipment of this product.
MANAGEMENT TOOLS.............. 79
- Control Manager............................................................79
- Picture ID............................................................................80
TO CONTROL AN EXTERNAL PC
USING TOUCH SCREEN ............. 81
- Connecting to a PC.......................................................81
- Prioritized Tasks on the Touch Screen................81
SMART CALIBRATION ............... 82
- How to Run.......................................................................82
[Manual Calibration]
IR CODE ...................................... 84
CONTROLLING MULTIPLE
PRODUCTS.................................. 86
- Connecting cables.........................................................86
- Communication Parameter ......................................87
- Command Reference List..........................................88
- Transmission/Reception Protocol .........................93
TROUBLESHOOTING................ 121