LG LAP010BL2 User manual

LAP010BL2
LAP015BL2
LAP020BL4
Please read the safety information carefully before using this product.
After reading this manual, keep it in an easily accessible location for future reference.
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
OWNER’S MANUAL
LG Digital
Signage
(LED SIGNAGE, UNIT CASE)

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TABLE OF CONTENTS
SAFETY PRECAUTIONS ........3
-Precautions In Installing the Product......3
-Precautions to the AC Adapter and
Electrical Power ..................................................5
-Precautions In Moving the Product.........7
-Precautions In Using the Product.............8
-Mounting on a Wall ..........................................9
ASSEMBLING AND
PREPARING ....................... 10
-Essential Accessories....................................11
-Terminal................................................................12
-Remove Protective Bracket.......................13
-Handling for Protecting LED Package
Screen....................................................................14
CONNECTING LVDS........... 17
-To Connect and Use Multiple Products...18
TROUBLESHOOTING.......... 19
PRODUCT SPECIFICATIONS..21

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WARNING - Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.
SAFETY PRECAUTIONS
Please read these safety precautions carefully before using the product.
WARNING
If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
CAUTION
If you ignore the caution message, you may be slightly injured or the product may be damaged.
WARNING
• Indoor Use Only.
Precautions In Installing the Product
WARNING
• Keep away from heat sources like electrical heaters.
-Electrical shock, fire, malfunction, or deformation may occur.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
-Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the
nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
• Do not put heavy objects on the product or sit upon it.
-If the product collapses or is dropped, you may be injured. Children must pay particular attention.
• Do not leave the power or signal cable unattended on the pathway.
-The passerby can trip or fall, which can cause electrical shock, fire, product breakdown, or injury.
• Install the product in a neat and dry place.
-Dust or moisture can cause electrical shock, fire or product damage.
• If you can smell smoke or other odors or hear a strange sound unplug the power cord and contact the service center.
-If you continue to use without taking proper measures, electrical shock or fire can occur.
• Do not touch the surface to overheat.
• Do not let the product fall or drop when connecting it with an external device.
-This may cause injury and/or damage to the product.
• When connecting it to a game device, keep a distance of four times the diagonal measurement of the screen from the
device.
-If the product falls because of the short cable, this may cause injury and/or damage to the product.
• Leaving a fixed image on the screen for a long time may cause damage to the screen and cause image retention.

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CAUTION
• Make sure the product ventilation holes are not blocked. Install the product in a suitably wide place.
-If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat.
• Do not block the ventilation hole of the product by a tablecloth or curtain.
-The product can be deformed or fire can break out due to overheating inside the product.
• Install the product on a flat and stable place that has no risk of dropping the product.
-If the product is dropped, you may be injured or the product may be broken.
• Keep the product away from direct sunlight.
-The product can be damaged.
• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage
to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before
installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are
used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a
long period of time (airport and train station), failure to do so will invalidate the warranty.
• Do not install the product in an area with poor ventilation or outside and avoid placing on cushions or carpets.
• In addition, do not install it where there are heating objects such as lighting equipment.
• Install the product in a place that is strong enough to support the product’s weight.
-If the place cannot support its weight, the product may fall down.
• Install the product securely on a stable floor or wall to prevent damage from external shocks like strong winds or
earthquakes.
-Follow the installation guide’s recommendations.
To use the product for a long period of time, use a screen saver on the PC or utilize the residual image prevention
function on the product, and when the product is not used, turn off the power. Image retention and related problems
are not covered by the warranty on this product.
• Do NOT install this product on a wall where there is high risk of exposure to oil fumes or mist.
-This may damage product and cause it to fall.

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Precautions to the AC Adapter and Electrical Power
WARNING
• If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter), disconnect the
power cord immediately and contact the service center.
-Otherwise, this may cause a fire or electric shock due to damage to the product.
• Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and dry
them before use.
-Otherwise, this may cause a fire or electric shock.
• Make sure to completely insert the power cord into the AC adapter.
-If loosely connected, the poor connection may cause a fire or electric shock.
• Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc.
-The use of non-approved products may cause a fire or electric shock.
• When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive force.
-The power line can be damaged, which may cause electric shock or fire.
• Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter.
Be careful not to damage the power cord or AC adapter with sharp objects.
-Damaged power cords may cause a fire or electric shock.
• Never disassemble, repair or modify the power cord or AC adapter.
-This may cause a fire or electric shock.
• Make sure to connect the power cable to the grounded current.
-You may be electrocuted or injured.
• Use the rated voltage only.
-The product can be damaged, or you may be electrocuted.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
-It can cause electric shock.
• Do not connect several extension cords, electrical appliances, or electrical heaters to a single outlet. Use a power strip
with a grounding terminal designed for exclusive use with the computer.
-A fire can break out due to overheating.
• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power
plug completely or wipe dust off.
-You may be electrocuted due to excess moisture.

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• If you don’t intend to use the product for a long time, unplug the power cable from the product.
-Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire.
• Fix the power cable completely.
-If the power cable is not fixed completely, a fire can break out.
• Do not insert a conductor (like a metal chopstick) into one end of the power cable while the other end is connected
to the input terminal on the wall. Additionally, do not touch the power cable right after plugging into the wall input
terminal.
-You may be electrocuted.
• The appliance coupler is used as the disconnect device.
• Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily
accessible.
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the
unit is turned off.
CAUTION
• Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc.
-This may cause a fire.
• Do not unplug the power cord while the product is in use.
-Electrical shock can damage the product.
• Use only the power cord supplied with the unit. If you use another power cord, make sure that it is certified by the
applicable national standards when not provided by the supplier. If the power cable is faulty in any way, please contact
the manufacturer or the nearest authorized repair service provider for a replacement.

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Precautions In Moving the Product
WARNING
• Make sure to turn off the product.
-You may be electrocuted or the product can be damaged.
• Make sure to remove all cables before moving the product.
-You may be electrocuted or the product can be damaged.
• Make sure the LED signage faces forward and hold it with both hands to move. If you drop the product, the damaged
product can cause electric shock or fire. Contact an authorized the service center for repair.
• Make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to
carry larger apparatus. Do not press against or put stress on the front LED signage of the apparatus.
• To move the product, contact the installation company for support.
-Otherwise, this may result in electric shock or product damage.
CAUTION
• Do not shock the product when moving it.
-You may be electrocuted or the product can be damaged.

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Precautions In Using the Product
WARNING
• Do not disassemble, repair or modify the product at your own discretion.
-Fire or electric shock accident can occur.
-Contact the service center for check, calibration or repair.
• When the display is to be left unattended for an extended period of time, unplug it from the wall outlet.
• Keep the product away from water.
-Fire or electric shock accident can occur.
• Do not shock or scratch the front and sides of the screen with metallic objects.
-Otherwise, it may cause damage to the screen.
• Avoid high temperatures and humidity.
• To clean the product, use an air gun to slightly blow off the dust on the front frame and the screen.
-If foreign materials are caught between the screen LEDs, imperfections of the screen may occur.
• Do not drop an object on or apply pressure to the product. Do not throw any toys or objects on the product screen.
-It can cause injury to human, problem to product and damage the display.
CAUTION
• Do not put or store inflammable substances near the product.
-There is a danger of explosion or fire due to careless handling of the inflammable substances.
• Do not clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur.
(Do not use chemicals such as benzene, paint thinners, or alcohol.)
• Take a rest from time to time to protect your vision.
• Keep the product clean at all times.
• Take a comfortable and natural position when working with a product to relax the muscles.
• Take a regular break when working with a product for a long time.
• Do not press strongly upon the LED signage with a hand or sharp object such as nail, pencil, or pen, or make a scratch
on it.
• Keep the proper distance from the product.
-Your vision may be impaired if you look at the product too closely.
• Use authorized detergent only when cleaning the product. (Do not use benzene, thinner, or alcohol.)
-Product can be deformed.
• Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over
the apparatus (e.g. on shelves above the unit).
• Try to avoid physical contact with the LED screen.
-You may damage the product.
• Do not use products using high voltage around the Monitor. (e.g., a bug zapper)
-Monitor may have malfunction as its electrical shock.
• Do not spray with water or wipe with a wet cloth.

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Mounting on a Wall
• Do NOT install this product by yourself as you may injure yourself or cause damage to product. Please contact service
personnel authorised by manufacturer.

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ASSEMBLING AND PREPARING
CAUTION
• Always use genuine components to ensure safety and durability of the product.
• The product warranty will not cover damage or injury caused by the use of unauthorised components.
NOTE
• The accessories provided with your product may vary depending on the model or region.
• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions.
• The warranty will not cover any damage caused by using the product in an excessively dusty environment.

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Essential Accessories
Essential accessories are subject to change or to be added without prior notices to improve the performance of the
product.
The images of the product in this manual are to aid comprehension and may differ from the actual appearance.
System controller
LCLG001
NOTE
• Essential accessories are only available for some models. If necessary, please purchase them separately.

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Terminal
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• AC-OUT: Supplies the AC power to another set. (Used when multiple terminals are connected)
• AC-IN: Receives the AC power.
• LVDS-OUT: Transmits an LVDS signal to another set. (Used when multiple terminals are connected)
• LVDS-IN: Receives an LVDS signal.
• SERVICE: Provides a software update service in the product.

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Remove Protective Bracket
Before installing the product, disassemble the protective brackets attached to each edge.
M4 X L10
NOTE
• Keep the protective brackets because you need them to move the product again.

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Handling for Protecting LED Package Screen
Proper Handling
1 When taking out the product, make sure the screen is not pressed.
2 To stand the product upright, hold it on both sides so that the LED package screen does not touch the floor.
LED Package Screen
3 Place the product with the LED package screen facing down. To protect the screen, lay the protective pad in the box
on the floor.
Protection Pad
LED Package Screen
Protection Pad

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4 If you do not have a pad, make sure that there is no foreign object on the floor when you lay the product on the
floor, and then carefully place the LED package screen facing down or up. Be careful not to drop objects on the LED
package screen.
LED Package Screen

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Improper Handling
1 If the product is tilted toward the LED package screen, the bottom of the product may be damaged.
LED Package Screen
2 If the product is tilted toward the edge of the LED package screen, the bottom (corner) of the product may be
damaged.
LED Package Screen

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CONNECTING LVDS
You can connect to the LCLG001 (system controller) by using an LVDS cable.
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CAUTION
• Check the direction so that the LVDS cable is not damaged.
• Inserting the LVDS cable with excessive force may damage the contact point.

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To Connect and Use Multiple Products
Connect to the OUT terminal of the Unit Case 1 and the IN terminal of the product to be additionally connected by
using the cable.
Unit Case 1 Unit Case 2 Unit Case 3
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CAUTION
• For the power connection, connect up to three products.
• To connect power of four or more products, use a separate power supply device.
• The LVDS connection is supported for up to the FHD resolution.
NOTE
• When using the button, always refer to the LCLG001 User Manual.

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TROUBLESHOOTING
No image is displayed.
Problem Solution
Is the power cord connected to the
product?
• Check if the power cord is properly and correctly plugged into the
power outlet.
Is the ‘No Signal’ message displayed? • There is no connection between LCLG001, and the input source. Check
the connection status of the LVDS cable.
• Access the Input menu to check the input source.
Does the ‘Invalid Mode’ message appear? • Refer to the manual of LCLG001.
The ‘Unknown Product’ message appears when the product is connected.
Problem Solution
Did you install the driver? • Refer to the manual of LCLG001.
The screen image looks abnormal.
Problem Solution
Is the screen position wrong? • Refer to the manual of LCLG001.
The screen is displayed abnormally. • The proper input source is not connected to the port. Connect a cable
that matches the input source signal.
The screen flickers or shakes. • Check if the LVDS cable is properly connected between the products.
• Check if LCLG001 is powered off.

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After-image appears on the product.
Problem Solution
After-image appears when the product is
turned off.
• If the same image is displayed for an extended period of time, the
surface LED package may deteriorate more quickly. Use the screen
saver function.
• When a dark image is displayed on the screen after an image with high
contrast (black and white or gray), this may cause image sticking, or
the lighting up of some LEDs, to occur. This is normal for LED products.
The display colour is abnormal.
Problem Solution
Screen has poor colour resolution (16
colours).
• Refer to the manual of LCLG001.
The screen colour is unstable or looks
black and white.
• Refer to the manual of LCLG001.
Does a black dot appear on the screen? • The few pixels (red, green, blue, white and black) that appear on the
screen are due to the inherent characteristics of the LED surface. This
is not a malfunction of the Unit Case.
The operation does not work normally.
Problem Solution
The power suddenly turned off. • Refer to the manual of LCLG001.
NOTE
• Without prior notice, the software is subject to change to improve the functionality of the product.
• The above items are only applicable to the LAP010BL2, LAP015BL2, LAP020BL4 model. Please read "Things to
check before reporting failure" in the manual of LCLG001.