LG 22SM3B User manual

OWNER’S MANUAL
Please read this manual carefully before operating the your set and retain it
for future reference.
22SM3B
LG Digital
Signage
(MONITOR SIGNAGE)
www.lg.com

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TABLE OF CONTENTS
3 IMPORTANT PRECAUTIONS
3 Electrical Power Related Precautions
4 Precautions in installing the Product
4 Precautions in Moving the Product
5 Precautions in Using/Cleaning the
Product
5 On Disposal (Only, Hg lamp used LCD
Monitor)
6 LICENSES
7 ASSEMBLY AND PREPARATION
7 Optional Accessories
8 Parts and Buttons
8 Portrait Layout
9 Attaching and removing the LG Logo
Bracket
10 Installing the Wall Mount Plate
10 Installing on the Wall
12 REMOTE CONTROL
14 MAKING CONNECTIONS
14 Connecting to a PC
14 External Device Connection
15 Using the Input List
16 TROUBLESHOOTING
19 PRODUCT SPECIFICATIONS
WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects
or other reproductive harm. Wash hands after handling.

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Important Precautions
Please read these safety precautions carefully before using the
product.
WARNING
•Indoor Use Only.
WARNING
Failure to follow those warnings may result in death, serious
injury or damage to the product or other property.
Electrical Power Related Precautions
•Use only the power cord supplied with the unit or another
manufacturer's authorized cord.
►Failure to do so may result in fire or electrical shock or damage to
the product.
•Use only a properly grounded plug and receptacle.
►If you do not you may be electrocuted or injured. Or the product
might be damaged.
•Do not use a damaged or loose plug.
►This may cause electrical shock or fire.
•Operate the display only from a power source(i.e. voltage)
indicated in the product specification.
►Otherwise the product can be damaged, fire can occur or you may be
electrocuted. If you are not sure what type of power supply you have,
consult a certified electrician.
•In the presence of thunder and lightning, never touch the power
cord and signal cable because it can be very dangerous.
►It can cause electric shock.
•Do not connect several extension cords, electrical appliances
or electrical heaters to a single outlet. Use a power bar with a
grounding terminal designed for exclusive use with the computer.
►A fire can break out due to overheating.
•Do not touch the power plug with wet hands. Additionally, if
the cord pin is wet or covered with dust, dry the power plug
completely or wipe dust off before plugging in the cord.
►You may be electrocuted due to excess moisture.
•If you don’t intend to use the product for a long time, unplug the
power cable from the product.
►Covering dust can cause a fire, or insulation deterioration can cause
electric leakage, electric shock or fire.
•Insert the power plug firm so it cannot come loose.
►A loose connection can cause fire.
•Hold the plug when pulling out the power cable. Do not pull the
plug out by the wire. Do not bend the power cord with excessive
force or put heavy objects on the power cord.
►The power line can be damaged, which may cause electric shock
or fire.
WARNING
•Do not insert metal or other conductive materials into the product
openings. Additionally, do not touch the power cable right after
plugging into the wall input terminal.
►You may be electrocuted.
•The appliance coupler is used as the disconnect device.
•Please make sure the device is installed near the wall outlet to
which it is connected and that the outlet is easily accessible.
•Do not unplug the power cord while the product is in use.
►Electrical shock can damage the product.
•As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is turned
off.

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Precautions in installing the Product
•Keep away from heat sources like eaters or open flames.
►Electrical shock, fire, malfunction or deformation may occur.
•Keep the packing anti-moisture material or vinyl packing out of
the reach of children.
►Anti-moisture material is harmful if swallowed. If swallowed by
mistake, force the patient to vomit and visit the nearest hospital.
Additionally, vinyl packing can cause suffocation. Keep it out of the
reach of children.
•Do not put heavy objects on the product on sit upon it.
►If the product collapses or is dropped, you may be injured. Children
must pay particular attention.
•Do not leave the power or signal cable where someone can trip
over it.
►The passerby can falter, which can cause electrical shock, fire, product
breakdown or injury.
•Install the product in a neat and dry place. Do not use near water.
►Dust or moisture can cause electrical shock, fire or product damage.
•Do not add accessories that have not been designed for this
display.
•If you smell smoke or other odors or hear a strange sound from the
product unplug the power cord and contact LG Customer Service.
►If you continue to use without taking proper measures, electrical
shock or fire can occur.
•If you dropped the product or the case is broken, turn off the
product and unplug the power cord.
►If you continue to use without taking proper measures, electrical
shock or fire can occur. Contact LG Customer Service.
•Do not drop an object on or apply impact to the product. Do not
throw any toys or objects at the product.
►It can cause injury to humans, problems to the product and damage
the display.
•Keep out of reach of children and do not place toys near the
product.
•Make sure the product ventilation hole is not blocked. Install the
product more than 10cm from the wall.
►If you install the product too close to the wall, it may be deformed or
fire can break out due to internal heat build-up.
•Do not cover the product with cloth or other material (eg. plastic)
while plugged in.
►The product can be deformed or fire can break out due to internal
overheating.
•Place the product on a flat and stable surface that is large enough
to support the product.
►If the product is dropped, you may be injured or the product may
be broken.
•Install the product where no Electromagnetic Interference occurs.
•Keep the product away from direct sunlight.
►The product can be damaged.
Precautions in Moving the Product
•Make sure to turn off the product.
►You may be electrocuted or the product can be damaged.
•Make sure to remove all cables before moving the product.
►You may be electrocuted or the product can be damaged.
•When lifting or moving the product, do not hold it upside down
while holding only the stand.
►This may cause the product to fall resulting in damage or injury.
•Do not shock the product when moving it.
►You may be electrocuted or the product can be damaged.
•Make sure the panel faces forward and hold it with both hands
to move.
►If you drop the product, the damaged product can cause electric
shock or fire.
•Do not place the product face down.
►This may damage theTFT-LCD screen.
WARNING
WARNING
•Do not place the product on the floor.
►Small Children and others may trip over it.
•Do not install this product on a wall if it could be exposed to oil
or oil mist.
►This may damage the product and cause it to fall.
•For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing
reflections from surrounding light and bright surfaces.

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WARNING
Precautions in Using/Cleaning the
Product
•Do not attempt to disassemble, repair or modify the product
yourself.
►Fire or electric shock can occur.
►Contact LG Customer Service for repair.
•When cleaning the product, unplug the power cord and scrub
gently with a soft cloth to prevent scratching. Do not clean with a
wet cloth or spray water or other liquids directly onto the product.
An electric shock may occur. (Do not use chemicals such as
benzene, paint thinners or alcohol)
•Keep the product away from water.
►Fire or electric shock accident can occur.
•Avoid high temperatures and humidity.
•Do not put or store flammable substances near the product.
►There is a danger of explosion or fire.
•Keep the product clean at all times.
•Take a comfortable and natural position when working with the
product.
•Take a regular break when working with the product for a long
time.
•Do not press on the panel with a hand or sharp object such as nail,
pencil or pen, or make a scratch on it.
•Keep proper distance from the product and rest from time-to-time.
►Your vision may be impaired if you look at the product too closely
or for too long.
•Set the appropriate resolution by referring to the User’s Guide.
•Keep small accessories out of the reach of children.
•Displaying a still image for long time on the monitor may leave
persistent image or stain on the monitor screen. To avoid this
problem, use a screen saver and power off when this product is not
used. Persistent image or stain caused by long time usage are not
covered by the warranty on this product.
•Do not use products using high voltage around the Monitor. (ex.
Electrical Swatter)
►Monitor may have malfunction as its electrical shock.
•Spray water onto a soft cloth 2 to 4 times, and use it to clean the
front frame;wipe in one direction only.Too much moisture may
cause staining.
On Disposal (Only, Hg lamp used LCD
Monitor)
•The fluorescent lamp used in this product contains a small amount
of mercury.
•Do not dispose of this product with general household waste.
•Disposal of this product must be carried out in accordance to the
regulations of your local authority.

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LICENSES
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com .
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX®
video. To play purchased DivX movies, first register your device at vod.divx.com .
Find your registration code in the DivX VOD section of your device setup menu.
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified®and associated logos are trademarks of DivX, LLC and are
used under license.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668;
7,515,710; 7,519,274.
Manufactured under license from Dolby Laboratories. Dolby and the double-D
symbol are trademarks of Dolby Laboratories.
•The warranty will not cover any damage caused by using the product in an excessively dusty environment.
NOTE
For DTS patents, see http://patents.dts.com .Manufactured under license from DTS
Licensing Limited. DTS, DTS-HD, the Symbol, & DTS or DTS-HD and the Symbol
together are registered trademarks of DTS, Inc. © DTS, Inc. All Rights Reserved.

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LICENSES
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com .
ASSEMBLY AND PREPARATION
•Always use genuine components to ensure safety and product performance.
•The product warranty will not cover damage or injury caused by the use of counterfeit components.
CAUTION
•The accessories provided with your product may vary depending on the model or region.
•Product specifications or contents in this manual may be changed without prior notice due to upgrade of
product functions.
•SuperSign Software & Manual
- Downloading from the LG Electronics website.
- Visit the LG Electronics website ( www.lgecommercial.com/supersign ) and download the latest software for
your model.
NOTE
Optional Accessories
Without prior notice, optional accessories are subject to change to improve the performance of the product,
and new accessories may be added. The illustrations in this manual may differ from the actual product and
accessories.
Pixel sensor kit
KT-SP0
•Optional accessories are available for some models. If necessary, please purchase them separately.
•Pixel sensor is sold separately. You can obtain additional accessories from your local retail store.
NOTE

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Parts and Buttons
y: Changes the input source.
y/I: Turns the power on or off.
- The image may be different according to the
model.
Buttons
Portrait Layout
When installing in a portrait layout, rotate the
monitor counterclockwise 90 degrees (when facing
the screen).
(This is not available for all models.)
The Kensington security system connector is
located at the back of the monitor. For more
information on installation and use of this system,
refer to the manual provided with the Kensington
security system or visit http://www.kensington.
com .
Connect the Kensington security system cable
between the monitor and a table.
Using Kensington Lock
•The Kensington security system is optional. You
can obtain additional accessories from most
electronics retail stores.
NOTE

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1Lay a clean cloth on the floor, and then put the
monitor on it with the screen face down. Using
a screwdriver, remove the screw that secures
the LG Logo Bracket to the bottom rear of the
monitor.
2After removing the screw, remove the LG Logo.
When re-attaching the LG Logo, repeat the
process in reverse order.
1Lay a clean cloth on the floor, and then put the
monitor on it with the screen face down. Using
a screwdriver, remove the screw that secures
the LG Logo Bracket to the bottom rear of the
monitor.
2After removing the screw, remove the LG
Logo. Attach the LG Logo Bracket with a screw,
aligning it with the hole on the right side.
LG Logo Bracket
Attaching and removing the LG Logo Bracket
- For certain models only.
- The image may be different according to the model.
Removing the LG Logo Attaching the LG Logo on the right side

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NOTE
Installing the Wall Mount Plate
This monitor meets the specifications for the wall
mount plate or other compatible devices.
1Place the screen face down. To protect the
screen from scratches, cover the surface with a
soft cloth.
2Place the wall mount plate onto the monitor
and align it with the screw holes.
3Tighten the four screws to fix the plate to the
monitor using a screwdriver.
Installing on the Wall
Install the monitor at least 10 cm away from the
wall and leave about 10 cm of space at each side
of the monitor to ensure sufficient ventilation.
Detailed installation instructions can be obtained
from your local retail store. Alternatively, please
refer to the manual for how to install and set up a
tilting wall mounting bracket.
1If you use screws longer than the standard
length, it may damage the inside of the
product.
2A non-VESA standard screw may damage
the product and cause the monitor to fall.
LG Electronics is not liable for any accidents
relating to the use of non-standard screws.
Wall Mount (A x B) 100 x 100
Screw specifications M4 x L10
Number of screws
required
4
Wall Mount Plate
(Optional)
RW120
yThe wall mount plate is sold separately.
yFor more information on installation, refer to
the wall mount plate's installation guide.
yBe careful not to apply too much force while
mounting the wall mount plate as it may
cause damage to the screen.
To install the monitor to a wall, attach a wall
mounting bracket (optional) to the back of the
monitor.
Make sure that the wall mounting bracket is se-
curely fixed to the monitor and to the wall.
10 cm
10 cm
10 cm
10 cm 10 cm

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yWall Mount (A x B)
A
B
yUse the screws specified by VESA standards.
yThe wall mount kit includes the installation guide
and all necessary parts.
yThe wall mounting bracket is optional. You can
obtain optional accessories from your local dealer.
yThe length of the screw may differ for each wall
mounting bracket. Be sure to use the proper
length.
yFor more information, please refer to the user
manual for the wall mounting bracket.
yUnplug the power cord before moving or install-
ing the monitor to avoid electric shock.
yInstalling the monitor on the ceiling or on a
slanted wall may result in the monitor falling off,
which could lead to injury. Use an authorized LG
wall mount and contact the local dealer or quali-
fied personnel.
yApplying excessive force when tightening
screws may cause damage to the monitor. Dam-
age caused in this way will not be covered by
the product warranty.
yUse the wall mounting bracket and screws that
conform to VESA standards. Damage caused by
the use or misuse of inappropriate components
will not be covered by the product warranty.
yWhen measured from the back of the monitor,
the length of each installed screw must be
8 mm or less.
Wall Mount Plate
Back of the Monitor
Screw Dimen-
sions
: M4 x L10
Wall Mount Plate
Back of the Monitor
Max 8 mm
CAUTION
NOTE

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REMOTE CONTROL
The descriptions in this manual are based on the buttons on the remote control. Please read this manual
carefully to use the monitor correctly.
To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the
labels inside the compartment, and close the battery cover.
To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual
accessories.
•Do not mix old and new batteries, as this may
damage the remote control.
•Be sure to point the remote control toward the
remote control sensor on the monitor.
•Use the remote control within 3 m from the
front.
ID
BACK TILE
ON OFF
EXIT
(POWER) Turns the monitor on or off.
MONITOR ON Turns the monitor on.
MONITOR OFF Turns the monitor off.
ENERGY SAVING( ) Reduces power consumption by adjusting peak
screen brightness.
INPUT Selects the input mode.
3D Used for viewing 3D videos. (This model does not support this.)
1/a/A Toggles between numerical and alphabetical.
(Depending upon the model, this feature may not be supported.)
Number and Alphabet buttons
Enters numerical or alphabetical characters depending upon the setting.
(Depending upon the model, this feature may not be supported.)
CLEAR Deletes the entered numerical or alphabetical character.
(Depending upon the model, this feature may not be supported.)
Volume Up/Down Button Adjusts the volume.
ARC Selects the Aspect Ratio mode.
AUTO Automatically adjusts picture position and minimizes image
instability (available for RGB input only).(Depending upon the
model, this feature may not be supported.)
MUTE Mutes all sounds.
BRIGHTNESS Adjusts the brightness of the display. PAGE Function is not
supported in the this model. (Depending upon the model,
this feature may not be supported.)
CAUTION

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PSM Selects the Picture Mode.
HOME Activates the Launcher.
W.BAL Enters the White Balance menu.
SETTINGS Accesses the main menus or saves your input and exit menus.
S.MENU SuperSign menu key (Depending upon the model, this feature
may not be supported.)
Navigation Buttons Scrolls through menus or options.
OK Selects menus or options and confirms your input.
BACK Allows you to move back one step in the user interaction function.
EXIT Quit all OSD tasks and applications.
Allows you to control various multimedia devices to enjoy
multimedia simply by using the remote control through the
SimpLink menu. (Depending upon the model, this feature
may not be supported.)
TILE Selects the TILE Mode.
PICTURE ID ON/OFF When the Picture ID number matches the Set ID
number, you can control whichever monitor you
want in multi-display format.
USB Menu Control Buttons Controls media playback.

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MAKING CONNECTIONS
You can connect various external devices to your monitor. Change the input mode and select the external
device you want to connect. For more information about external device connections, see the user manual
provided with each device.
•Connect the signal input cable and tighten it by turning the screws clockwise.
•Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on
the screen.
•Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a
screensaver if possible.
•A wireless communication device near your monitor can affect the image.
CAUTION
•For the best image quality, using the monitor with HDMI connection is recommended.
•To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a
D-sub 15-pin cable and HDMI cable.
•If you turn the monitor on when the set is cold, the screen may flicker. This is normal.
•Sometimes red, green, or blue spots may appear on the screen. This is normal.
•Use a High Speed HDMI®/TM cable.
•Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may
not display or a connection error may occur.
•Recommended HDMI Cable Types
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
•If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to
manually change the default audio output to HDMI.
•If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode.
•You may experience compatibility issues if you use HDMI-PC mode.
•Make sure the power cable is disconnected.
•If you connect a gaming device to the monitor, use the cable provided with the gaming device.
•It is recommended to use the speakers that are provided as optional accessories.
•High Speed HDMI®/TM cables transmit a HD signal up to 1080p and higher.
NOTE
Connecting to a PC
Some of the cables are not provided.
This monitor supports the Plug & Play* feature.
* Plug & Play: a feature that enables a PC to recognize devices attached by the user without device
configuration or user intervention when powering up.
External Device Connection
Connect a HD receiver, DVD, or VCR player to the monitor and select an appropriate input mode.
Some of the cables are not provided. For the best picture and sound quality, connecting external devices to
your monitor using HDMI cables is recommended.

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Using the Input List
yRGB -> HDMI

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TROUBLESHOOTING
No image is displayed
Problem Action
Is the product power cord connected? yCheck if the power cord is correctly plugged into the power
outlet.
Does the Out of range message
appear?
yThe signal from the PC (video card) is out of the vertical or
horizontal frequency range of the product. Adjust the frequency
range by referring to the Specifications in this manual.
* Maximum resolution: 1920 x 1080 (60 Hz)
Does the Check signal cable message
appear?
yThe signal cable between PC and product is not connected.
Check the signal cable.
yPress the INPUT menu in the remote Control to check the input
signal.
The Unknown Product message appears when the product is connected.
Problem Action
Did you install the driver? yCheck if the Plug & Play function is supported by referring to the
video card user manual.
The screen image looks abnormal.
Problem Action
Is the screen position wrong? yCheck if the video card resolution and frequency are supported
by the product. If the frequency is out of range, set to the
recommended resolution in the Control Panel Display Setting
menu.
The screen is displayed abnormally. yThe proper input signal is not connected to the signal port.
Connect the signal cable that matches with the source input
signal.
After-image appears on the product.
Problem Action
After-image appears when the
product is turned off.
yIf you use a fixed image for a long time, the pixels may be
damaged. Use the screen-saver function.
yWhen a dark image is displayed on the screen after an image
with high contrast (black and white or gray), this may cause
image sticking. This is normal for LCD screen products.

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Screen color is abnormal.
Problem Action
Screen has poor color resolution (16
colors).
ySet the number of colors to more than 24 bits (true color). Select
Control Panel - Display - Settings - Color Table menu in Windows.
Screen color is unstable or
mono-colored.
yCheck the connection status of the signal cable. Or, re-insert the
PC video card.
Do black spots appear on the screen? ySeveral pixels (red, green, white, or black color) may appear
on the screen, which can be attributable to the unique
characteristics of the LCD panel. This is not a malfunction of the
LCD.
The operation does not work normally.
Problem Action
The power suddenly turned off. yIs the Timer set?
yCheck the power control settings. Power interrupted.
The audio function does not work.
Problem Action
No sound? ySee if the audio cable is connected properly.
yAdjust the volume.
ySee if the sound is set properly.
Sound is too dull. ySelect the appropriate equalizer sound.
Sound is too low. yAdjust the volume.

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What is image sticking?
When the LCD panel displays a static image for an
extended period of time, it can cause a voltage
difference between the electrodes that operate
the liquid crystals. When the voltage difference
between the electrodes builds up over time, liquid
crystals have a tendency to remain aligned in
one direction. During this process, a previously
displayed image remains visible. This phenomenon
is referred to as image sticking.
BM BM BM
CFCFCF
OC
PI
PI
TFT Layers
Glass
Glass
LC
CF
I D : UPM123
PW : ******
I D : UPM123
PW : ******
ITO or MoTi Pixel Layer
Recommended operating conditions
1Change the background and the character
colors using the same time interval.
When changing colors, using complementary
colors helps to prevent image sticking.
2Change the image using the same time
interval.
Make sure that the characters or images before
changing the image remain in the same location
after changing the image.
•Displaying a still image for a long time may cause damage to the screen, resulting in a ghost image. Damage
resulting from the reason above is not covered by the product warranty.
•Image sticking does not occur when using constantly changing images but may occur when using a fixed
image for an extended period of time. Therefore, it is recommended that you use the instructions below
to decrease the likelihood of image sticking occurring when using a fixed image. It is recommended that
you change the screen at least once every 12 hours at the very minimum; if done more frequently, the
prevention of image sticking is more effective.
CAUTION
ID: UPM 123
PW: **** ID: UPM 123
PW: ****

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PRODUCT SPECIFICATIONS
The product specifications below may be changed without prior notice due to upgrade of product functions.
LCD screen Screen type Thin Film Transistor (TFT)
Liquid Crystal Display (LCD) Screen
Video signal Maximum resolution 1920 x 1080 @ 60 Hz
- This may not be supported on some OS or graphic card types.
Recommended
resolution
1920 x 1080 @ 60 Hz
- This may not be supported on some OS or graphic card types.
Horizontal
frequency
RGB/HDMI : 30 kHz to 83 kHz
Vertical frequency RGB: 50 Hz to 75 Hz
HDMI: 56 Hz to 60 Hz
Synchronization Separate Sync, Digital
Input/output ports RS-232C IN, AUDIO IN, PIXEL SENSOR, LAN, RGB IN, HDMI IN,
USB IN
Embedded battery Applied
Environmental
Conditions
Operating
Temperature
Operating Humidity
0 °C to 40 °C
10 % to 80 %
Storage
Temperature
Storage Humidity
-20 °C to 60 °C
5 % to 95 %
refers to alternating current (AC), and refers to direct current (DC).

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LCD screen Pixel pitch 0.08265 mm (H) x 0.24795 mm (V)
Power Rated power AC 100-240 V~ 50/60 Hz 0.9 A
Power consumption On Mode: 35 W Typ.
Sleep Mode (RGB, HDMI): ≤ 1.0 W
Off Mode: ≤ 0.5 W
Dimensions (Width
x Height x Depth) /
Weight
Head 510.3 mm x 302.1 mm x 53.8 mm / 3.6 kg
22SM3B
Wireless module(LGSBW41)Specifications
Wireless LAN Bluetooth
Standard IEEE 802.11a/b/g/n Standard Bluetooth Version 4.0
Frequency
range
2400 to 2483.5MHz
5150 to 5250 MHz
5725 to 5850 MHz
Frequency
range 2400 to 2483.5MHz
*Because band channel used by the country could be different, the user can not change or adjust
theoperating frequency and this product is set for the regional frequency table.
*This device should be installed and operated with minimum distance 20 cm between the device and your
body. And this phrase is for the general statement for consideration of user environment.
*Contains FCC ID: BEJLGSBW41 / Contains IC: 2703H-LGSBW41