LG CHI ColorMaster User manual

USER’S MANUAL

Chapter 1
4Introduction to LG CHI ColorMaster
Features and Benefits
Innovative Technology
5Ammonia Free Hair Color
Unlimited Color Options, Reduced Inventory
Chapter 2
Basic Functions
6Powering On
Initializing
7Cleaning the Canisters
8Replacing a Single Canister
10 Wipe One by One
Chapter 3
Operating the LG CHI ColorMaster
11 Part One – Clients
13 Part Two – Formulating Using the Four Easy Steps
17 Part Three – User Modes
Simulation Mode
20 Manual Mode
Chapter 4
Appendix
22 Influencing Factors
24 Frequently Asked Questions
26 Troubleshooting
28 Cautions
30 Help
Table of Contents

Introduction to LG CHI ColorMaster
What makes the LG CHI ColorMaster unique?
- Innovative Technology
- Ammonia Free Hair Color
- Unlimited Color Options, Reduced Inventory!
Innovative Technology
The LG CHI ColorMaster provides new colorists with the
ability to confidently build their artistic skills, while colorists of
all levels can freely customize formulations with the full 108
Shine Shades color line.
The LG CHI ColorMaster offers the option to use pre-
programmed formulations. These suggested formulas have
been tested, but still allow for modifications so you can be
confident in your results.
Features and Benefits
• Self-dispensing
• Touch-screen tablet
• Utilizes a sensor to detect CHI Color Bowls
• Built in scale to accurately measure color and developer
• Remotely send formulas to the machine using the
LG CHI ColorMaster App
• Easy, low-maintenance cleaning

Ammonia Free Hair Color
Utilizes CHI Ionic Shine Shades Liquid Hair Color, which
contains MEA instead of hazardous ammonia.
*Refer to CHI Shine Shades manual for more information.
Unlimited Color Options, Reduced Inventory
Only 10 canisters are used to make all of the 108 colors plus
unlimited combinations, which helps keep inventory low
- Can 1: 1N
- Can 2: 3N
- Can 3: 5N
- Can 4: Clear Additive
- Can 5: Red Additive
- Can 6: Gold Additive
- Can 7: Violet Additive
- Can 8: Ash Additive
- Can 9: Beige Additive
- Can 10: Blue Additive
- Plus, 2 CHI Color Generators to make up
10, 20, 30 and 40 Volume Developers
- Can 11: 40 Volume
- Can 12: 0 Volume
• Utilizes aerosol-based cans which prevent oxygen flow thus
avoiding oxidation of the color and reducing waste
• Space saving for salons, booth renters, or beauty schools

Basic Functions
Powering On Tablet and Machine
• Make sure LG CHI ColorMaster is plugged in to a
power source. (It is recommended to plug it into a
surge protector.)
• From the front of the machine, turn the left side door
knob to unlock the door
• Insert hand and power on the tablet by pressing and
holding the top power button
• Once the tablet is on, press orange switch in the back
of machine to the On ( ) position
• LG CHI ColorMaster App will automatically open
• If app does not open, find the ColorMaster App icon
and select
Initializing
• Once the app opens, the machine will initialize
automatically. This involves the canisters performing
one full rotation before you are able to dispense.
• Machine can be initialized for
troubleshooting by going to the
Management screen and
selecting Initialize Position.

Cleaning the Canisters
• From the dispense screen, select Management
• Select Cleaning on the management screen.
• Cleaning window will appear with all 12 cans listed.
Select ALL checkbox.
*Individual canisters can also be selected or deselected
• Open the front door and place an empty CHI bowl on
the scale plate. Make sure to close and secure the
door before cleaning begins.
• Select Start
• Machine will initialize and begin dispensing a small
amount from each can.
• Once cleaning is complete, the machine will
give a prompt.
• Select Ok to return to Management screen
• Select Home to return to Color Formulator

Replacing a Single Canister
• From the Management screen, if a canister is
displaying a red bar or no bar, that canister is either
low or empty.
• Select the canister that is low or empty. The bar for
that canister will now be highlighted.
• Select Replace
• Canister will rotate to the left side.
• Open the left side door to remove the empty canister.
• Replace with a new canister. Make sure to check the
sticker on the can to assure it matches the slot number
in the machine and line up the arrow on the front of
the can with the arrow on the base of the machine.
• Close the door and select Yes that the canister has
been replaced.
reshoot for can 11
reshoot for yes screen

• Select Cleaning on the Management screen
(tab will be flashing)
• Cleaning window will appear and the replaced can
will be check marked with Cleaning is Necessary next
to the can number
• Place an empty CHI bowl on the scale and select
Start to begin cleaning
• Machine will initialize and dispense a small amount
from the replaced canister
• Once cleaning is complete, the machine will
give a prompt.
• Select Ok to return to Management screen
• Select Home to return to Dispense screen
Note: If multiple cans need to be replaced at one time,
wait to clean until after all are installed. Cleaning window
will have all replaced cans check marked with Cleaning
is Necessary next to the can numbers.
WARNING: NEVER MANUALLY ROTATE CANS WHILE
MACHINE IS POWERED ON
reshoot for can 11
reshoot for can 11

Wipe One by One
• To remove any color build up on the nozzle of the
canisters, go to the Management screen and select
Wipe One by One
• This action will rotate each can to the front position so
that you can use a damp cloth to gently wipe the
nozzles individually through the front door
For advanced administrative settings, refer to the LG
CHI ColorMaster Operational Manual.

Operating LG CHI ColorMaster App
Processes below are the same for the internal machine
device and external devices.
Part One – Clients
Adding Clients to LG CHI ColorMaster
The LG CHI ColorMaster app provides an easy way to
manage and access clientele color services.
• From the app home screen, the stylist will be able to
register the client by selecting the Add icon.
*Note – if client wishes to opt out of registering,
select the Continue Without Registering icon
• Have your client review and checkmark the
Registration Agreement. Once all terms of service
have been reviewed, select Next. Enter in basic client
information (name, phone number, address…) and
select Register.
• Newly registered client will now be added to
clientele directory.
• Clientele directory can be sorted alphabetically
or by most recently added.

Searching Clients in LG CHI ColorMaster
• From the app home screen, enter client’s name
or phone number in the search bar to access client profile.
• Select client to add new color formulation, view service
history or edit profile information.
Editing or Removing Clients from LG CHI ColorMaster
• From the app home screen, search client name or number
in the search bar.
• Select client and go to Edit Profile (next to History).
• Enter Store Password and select Ok
• From here, the client’s profile can be updated or removed.

Part Two
Formulating using the Four Easy Steps
The Four Easy Steps are the foundation and most important steps to ensuring that you achieve your
target color. These steps are applied with every single color application using CHI Ionic Shine Shades
Liquid Hair Color from virgin, re-touch, toning or glaze service.
Step 1: Determine the Natural Level You are Starting From
Determining your starting point is the foundation to effectively selecting your color. This means
accurately analyzing and identifying the natural level of the client’s hair. The CHI Ionic Shine Shades
Liquid Haircolor swatches offers a simple way to determine the natural level of your client’s hair.
Determining the natural level
• Take a clean, dry section of hair and hold it so it lifts away slightly from the scalp.
• Choose one of the swatches numbered 1 through 11 and place it so it matches the growth
direction of the section.
• Once you have found a match, you’ve identified the client’s natural level.
• Always check in several areas: crown, nape and hair line, to get a true reading of the natural level.
• Determine the percentage of gray
Note:
If the client’s natural level falls between two CHI Ionic Shine Shades Liquid Hair Color Natural levels
choose the following for your formulation:
• Darker level if lifting
• Lighter level if depositing

Step 2: Determine the Level You Wish to Achieve
• Same Level
• Lighter or Darker
• Covering or blending gray
The purpose of a professional consultation is to identify and understand clients’ expectations of
the coloring service. When deciding on levels, these are the 4 types of color results that can be
achieved with CHI Ionic Shine Shades Liquid Hair Color.
1. You can lighten the natural hair up to 4 levels
2. You can darken the hair
3. You can match the natural level
4. You can change the tone
Step 3: Determine the Tone Desired
The next step in color selection is choosing the tone you wish to achieve.
• Cool
• Neutral
• Warm
The final color result will be a combination of the color dyes and natural underlying pigmentation
of the hair.
Ask yourself these questions
1. Does your client prefer cool or warm tones?
2. Would beige or golden tones be more flattering to the clients’ eyes and skin
complexion?
3. Are there any underlying tones you need to neutralize?
4. Are you enhancing tones already in the hair?

Step 4: Determine the Volume of Generator Needed
CHI Color Generators are formulated to give up to 1 level of lift for
every 10 volume of developer used. Always strand test prior to any
application.
Once you have determined the below, it is easy to determine the
volume generator needed.
1. Client’s natural level (Step 1)
2. The level you wish to achieve (Step 2)
3. The tone you wish to achieve (Step 3)
If you are lifting
• Determine how many levels you want to lift: one, two, three or four
• This will indicate which developer strength to use 10, 20, 30 or 40
Volume
If you are depositing, staying on a same level or going
darker
• The CHI Color Generator 10 Volume is always recommended to
achieve maximum color deposit
CHI Color Generator Volume Lifting Action
• Lighter colors have more lifting action
• Darker colors have less lifting and more depositing action
• Therefore, lifting capacity will vary from level to level, especially
when mixed with higher volumes of CHI Color Generators
Color Neutralization Chart
Natural
Color Level
Number
Description of Natural
Color Level
Natural Underlying
Pigmentation
To Neutralize Use
11 Extra Light Blonde Plus Pale Yellow Light Iridescent Blonde
10 Extra Light Blonde Pale Yellow Light Beige Blonde
9 Light Blonde Yellow Light Beige Blonde
8 Medium Blonde Gold Medium Ash Blonde
7 Dark Blonde Light Orange Dark Ash Blonde
6 Light Brown Dark Orange Light Ash Brown
5 Medium Brown Red Orange Medium Ash Brown
4 Dark Brown Red Dark Ash Brown
3 Darkest Brown Red Brown Dark Ash Brown
2 Natural Black Dark Red Brown Dark Ash Brown
1 Black Dark Red Brown Dark Ash Brown
10 Volume
Up to 1 level and
for deposit
20 Volume
Up to 2 levels
30 Volume
Up to 3 levels
40 Volume
Up to 4 levels
see influencing factor or Porosity chart?

N
A
T
U
R
A
L
/
N
a
t
u
r
e
l
/
N
a
t
u
r
a
l
N
E
U
T
R
A
L
C
O
V
E
R
A
G
E
P
L
U
S
C
o
v
e
r
a
g
e
P
l
u
s
/
C
o
b
e
r
t
u
r
a
P
l
u
s
1
1
W
1
1
A
1
1
I
1
0
G
1
0
B
1
0
S
9
S
9
C
G
5
0
-
9
R
9
I
8
S
8
B
8
A
5
0
-
8
W
8
G
8
R
B
8
R
R
8
R
V
8
V
8
C
M
8
C
G
o
l
d
A
d
d
i
t
i
v
e
O
r
a
n
g
e
A
d
d
i
t
i
v
e
B
l
u
e
A
d
d
i
t
i
v
e
A
s
h
A
d
d
i
t
i
v
e
V
i
o
l
e
t
A
d
d
i
t
i
v
e
5
0
-
7
R
B
e
i
g
e
A
d
d
i
t
i
v
e
R
e
d
A
d
d
i
t
i
v
e
V
i
o
l
e
t
A
d
d
i
t
i
v
e
7
I
7
W
7
C
G
6
B
6
A
6
V
5
0
-
6
W
6
G
6
C
6
C
M
6
R
B
6
R
R
6
R
V
5
0
-
5
R
5
W
5
C
G
4
C
4
R
B
4
R
R
4
C
M
4
R
V
4
V
4
A
5
0
-
4
W
5
0
-
3
R
3
N
2
N
1
N
50-10N
50-8N
50-6N
50-4N
Clear
Additive
11N
10N
9N
8N
7N
6N
5N
4N
J
a
u
n
e
/
A
m
a
r
i
l
l
o
J
a
u
n
e
-
O
r
a
n
g
e
/
A
m
a
r
i
l
l
o
-
N
a
r
a
n
j
a
O
r
a
n
g
e
/
N
a
r
a
n
j
a
R
o
u
g
e
-
O
r
a
n
g
e
/
R
o
j
o
-
N
a
r
a
n
j
a
R
o
u
g
e
/
R
o
j
o
R
o
u
g
e
-
V
i
o
l
e
t
/
R
o
j
o
-
V
i
o
l
e
t
a
V
i
o
l
e
t
/
V
i
o
l
e
t
a
B
l
e
u
-
V
i
o
l
e
t
/
A
z
u
l
-
V
i
o
l
e
t
a
B
l
e
u
/
A
z
u
l
B
l
e
u
-
V
e
r
t
/
A
z
u
l
-
V
e
r
d
e
V
e
r
t
/
V
e
r
d
e
J
a
u
n
e
-
V
e
r
t
/
A
m
a
r
i
l
l
o
-
V
e
r
d
e
Y
E
L
L
O
W
Y
E
L
L
O
W
-
O
R
A
N
G
E
O
R
A
N
G
E
R
E
D
-
O
R
A
N
G
E
R
E
D
R
E
D
-
V
I
O
L
E
T
V
I
O
L
E
T
B
L
U
E
-
V
I
O
L
E
T
B
L
U
E
B
L
U
E
-
G
R
E
E
N
G
R
E
E
N
Y
E
L
L
O
W
-
G
R
E
E
N

Part Three – User Modes
Using Simulation Mode
This mode gives suggested formulas based on your client’s
starting and desired hair color, while still allowing for creative
modifications.
• From the app home screen, search and select client
from clientele directory
• Select Start Simulation Mode
• Making sure client’s face is centered in the guideline
and hair is framing the face, take a picture of the
client by clicking the white circle on the right.
• Step 1: Select Hair Area
Camera will recognize the hair and it will turn white.
The brush and eraser tools can be utilized to edit
the hair area if needed. The size of these tools can be
adjusted by sliding the bar left or right.
• Select Next when the picture is ready.
Step 2: Select Starting Color
• Determine Starting Hair Color by clicking on Color Choice
• CHI ColorMaster Wall Chart will be displayed. Choose
client’s starting level and select Ok.
*Use fingers to zoom in/out on chart
• Next, select Desired Hair Color
by clicking on Color Choice
beneath the arrow
• Choose client’s desired color
from the CHI ColorMaster Wall
chart and select Ok
• Review choices and select Next
reshoot for
white hair

Step 3: Final Color
• Disclaimer Prompt – These are suggested formulas only.
Use professional judgment. Select Accept to proceed.
• Color options from Step 2 will be displayed.
• To view the side-by-side comparison
of the starting and desired levels,
click on Compare in the picture
section. Select close to return to
formula screen.
• On top right corner, select whether to dispense formula in
grams or ounces . Choose the desired amount
of product to be dispensed. The quantity choices include
Color + Developer.
• Recommended developer volume will be preselected. This
can be changed based on stylist’s judgment.
• Formulation and processing time will be displayed.
• If additional changes to tone or
depth are needed, select Add
Adjustment. From here, additives
or level adjustments can be made.
Select Ok when choice
is determined.
• Select desired adjustment amount. If needed, multiple
adjustments can be added.
• Review formula and select Next

Step 4: Select Designer
• Choose stylist and select Submit to send formula
Step 5: For Multiple Formulas on One Client
• Repeat steps 1-4
Step 6: Dispensing Formulas
• Open the front door and place an empty CHI bowl on
the scale plate. Make sure to close the door before
dispensing formula.
• When ready to dispense, find and select the stylist’s name
from the Dispense screen on the machine. Formula will
then be highlighted in red.
• Select highlighted Dispense tab. Machine will initialize
position and then dispense the formula. Do not touch the
machine or open any door during dispensing.
• The recommended processing times for the formula will be
displayed on the screen during dispensing.
• Machine will notify when the formula is ready. Close the tab
on the screen and remove the bowl.
• Your formula is now ready to be mixed and applied!
*If you have multiple formulas, they will be in queue.
Replace bowl with a new bowl and repeat dispensing
formula process.
• To return the app home screen, select + Add
Color Formulation

Using Manual Mode
This mode allows for unlimited formula customizations with the
full 108 ColorMaster Shades which provides endless artistic
possibilities.
• From the app home screen, search and select client from
clientele directory
• Select Start Manual Mode
• Step 1: Select Color
• On the top right corner, select whether to dispense formula
in grams or ounces . Amount to be dispensed
can be adjusted for each section once choices have
been made.
• Select Color tab and choose
desired color from CHI
ColorMaster Wall Chart. Select
Ok. *Use fingers to zoom in
on chart
• Up to 3 colors can be selected
• Select Developer tab and choose desired developer
volume. Select Submit.
• If additional changes to tone or depth are needed, click
on Adjustments tab. From here, additives or level
adjustments can be made. Select Ok when choice
is determined. *pic
• If needed, more adjustments can be added.
• Amount to be dispensed can be adjusted for each section
once choices have been made.
• Review choices and select Next.